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    Zimp

    4.6 (263 reviews)
    Closed 9:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    30 minutes

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    Stairs also nice and clean
    Vincent C.

    TLDR: Great all online communication, competitive price, flexible schedule and great work. Quote, schedule and payment are all done online, with very quick response over the clock! Get job done quickly with quality with no hassle at all. On top of all these the price is very competitive. Not sure what more can I ask for!

    The water from my steam cleaner. After he told me "it doesn't need to be re cleaned"

    Let me start this out saying that I might having been ignorantly hopeful with the task at hand. However, William had great reviews and was able to get to the job quickly. I was not able to be home when the alleged carpet cleaning took place, my girlfriend instead was there to let him in or help if need be. I waited the weekend for it to "dry" like you do when your carpets get steam cleaned. It did not smell better on monday. It actually smelled worse than before which I didn't know was even possible but I digress. I messaged William and asked for a refund because I was disappointed with my service, especially for $180. I'm in college, it was a lot money for me and i'm still putting off moving in, because these carpets are filthy. It's student housing and kinda nasty I will admit. He told me no, he would redo the odor treatment "but it does not need to be recleaned" which is honestly insane because I myself have done more treatments, bought a vacuum and steam cleaner and am still pulling disgusting water. See photos I took cleaning AFTER the treatment below. I never want to write a negative review of a small business, but i'm appalled at this whole situation. If he didn't think he could have gotten it clean enough, he should have been honest and told me. He did not do that though, he instead took my money and assumed I wouldn't ask questions. Here's what I did not know until I was wondering why it smelled WORSE when I returned home 30 minutes after the scheduled cleaning time. He did not steam clean my carpets AT ALL. For $180 he came to my house, sprayed something down & potentially vacuumed. He was at my home for no more than 15 minutes. On top of all of that, he called my girlfriend "sir" as he left. I did not feel comfortable having this person in my house again to try to fix the issue. I just wanted my money back to offset the price of the tools and products I used AFTER the "cleaning" I wish I could leave no stars.

    This is the partially treated carpet. The area by the yellow wall is not a common walking path, but the area in front of the cabinets is.

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    7 years ago

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    Bill C.

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    7 years ago

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    Bill C.

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    4 years ago

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    Bill C.

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    7 years ago

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    6 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    12 years ago

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    5 years ago

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    Bill C.

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    11 years ago

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    5 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    7 years ago

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    4 years ago

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    William C.

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    6 years ago

    I had Zimp deep clean a vintage rug for me and they did a great job. Great customer service. Plus they Picked up and delivered on time.

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    Bill C.

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    4 years ago

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    William C.

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    6 years ago

    On time, helpful and did a great job. Price was reasonable as well and he kept to his quote. Loved the results and I would use him again.

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    Bill C.

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    6 years ago

    Great service, great cleaning and great price!! Bill did a fantastic job with my move out cleaning and will use again in a heartbeat!

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    Bill C.

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    4 years ago

    They were great for cleaning my carpet!! Easy to work with and timely! I will continue to use in the future!

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    William C.

    Repeat customers are a good thing. Thank you, Mark.

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    6 years ago

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    Bill C.

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    6 years ago

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    Bill C.

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    6 years ago

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    Bill C.

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    6 years ago

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    7 years ago

    They were prompt, very professional and, did a wonderful job cleaning our rugs and furniture

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    10 years ago

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    4 years ago

    Great experience. Arrived on time ready to go. The price quoted was what I paid. No up-selling. Very pleasant.

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    Bill C.

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    4 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    7 years ago

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    5 years ago

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    Bill C.

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    5 years ago

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    Bill C.

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    6 years ago

    Quick, easy, and professional. I will be calling again if I ever need carpet cleaning services.

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    Bill C.

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    7 years ago

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    4 years ago

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    Bill C.

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    13 years ago

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    14 years ago

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    5 years ago

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    Bill C.

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    4 years ago

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    Bill C.

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    16 years ago

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    12 years ago

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    Page 2 of 7

    Ask the Community - Zimp

    Looking for someone to clean some area rugs?

    View All 2 Questions

    Review Highlights - Zimp

    William responded fast, had reasonable prices and was great at scheduling when I needed: in the evening.

    Mentioned in 19 reviews

    Read more highlights

    Angel’s Carpet Care

    Angel’s Carpet Care

    (140 reviews)

    First Hill

    Absolutely book with Angel's Carpet Care! From start to finish, great experience. When I called…read moreto inquire about a quote, i was provided all the answers I needed with one call. I booked the service for the following week. On the day of service, the carpet cleaner was very communicative and worked quickly yet efficiently. Did an EXCELLENT JOB! My carpets look, great - - wish I'd done this sooner! Great price for the outcome!

    Living with pets and children can get quite messy. For years, I've regularly had my area rugs and…read morecouches cleaned. After recently moving to the area, I came across this company on Yelp and decided to reach out. I have been impressed since day one. Josephino's response time was quick, and he was able to schedule me almost immediately. On the day of the cleaning, I was amazed by how thorough and meticulous his work was. I am very particular about attention to detail, and at one point, I saw him on his knees cleaning the area rug as if it were his own home. This level of commitment is unlike anything I have experienced before. His work was so exceptional that I decided to call him again to have the carpet in my basement cleaned. Once again, there were no compromises on the quality. It is such a pleasure to work with people who are not only genuinely good human beings--take a moment to read his bio about how he gives back to the community--but who also stand behind the quality of their work. Without a doubt, I believe I have found my go-to carpet cleaner. Thank you again, Josephino!

    Accel Carpet Cleaning - My clean living room!

    Accel Carpet Cleaning

    (315 reviews)

    5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

    Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and…read moremaster bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.)

    Zimp - carpet_cleaning - Updated June 2026

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