A driver from Bambauer Towing, dispatched through AAA, showed up with absolutely no communication…read morefrom AAA about arrival time. Because we were stranded with our children, we had already called another towing company who arrived promptly and was polite, professional, and actively helping us. When the Bambauer driver arrived, he was rude from the very beginning. He interrupted a conversation we were already having with the two gentlemen helping us and immediately demanded an ID without even introducing himself. When we explained that the AAA membership holder could be there shortly, he repeatedly said he "couldn't do anything" and kept insisting we would be charged anyway. We clearly told him we were not using his services and asked him to step away. Instead of respecting that, he continued to stand in our personal space, arguing and telling us we would be charged, even after we asked him to leave us alone. His behavior felt aggressive and harassing--especially unacceptable considering our children were present. He's honestly lucky my husband didn't call the police over how he was acting. To make matters worse, when we called the office to report his behavior, the woman who answered was equally rude and dismissive, claimed the driver was "in the right," refused to help resolve the situation in any way, and then hung up on my husband. This company lacks professionalism, basic customer service, and accountability. If you value being treated with respect--especially in a stressful roadside situation--I would strongly recommend choosing a different towing company.

If you want to get ripped off and treated like garbage while you're literally stuck in the middle…read moreof nowhere, this is the company to choose. The larger man who showed up from Bambauer Towing was rude and aggressive from the moment he arrived. No introduction, no professionalism--just immediate demands, talking over us, and hovering in our personal space. We told him multiple times we were not using his service and asked him to step away, and he refused, continuing to harass us and threaten charges anyway. This was especially unacceptable since our children were present and we were already dealing with a stressful roadside situation. Instead of helping, he made everything worse. Customer service backed him up and was just as rude and dismissive when we called to report what happened. Absolutely avoid this company unless you enjoy being treated poorly when you're already vulnerable.

I was parking near Chico State to go to class and I came back to my car having been towed... I have…read morebeen told that it was because I was "blocking a driveway" which is completely bullshit. I am convinced they will tow anyone and everyone when it comes to making a quick buck. I had more than enough room to park where I was and have parked in the same exact spot MULTIPLE times beforehand while being VERY aware of if I was blocking anything. I'm not unaware like that. I will be fighting the tow but think that everyone in town should know this about them. It might just be a tow company thing.

I was in quite a pickle when I lost my key fob and couldn't get my car to start. Such a headache to…read moredeal with it, but the great customer service I received on top of getting the job done is definitely appreciated. Thank you so much, Jim's Towing! If your car is out of service and you need a quick, trustworthy, and professional job call these guys! 5 stars!

They had me in and out insanely quick. Told me everything I need to know about what was wrong with…read moremy car. Frank told as professional, and made me understand what was going on even though I know nothing about cars. His Mom is a sweetheart and I loved talking to her while I waited. Overall it was an amazing experience and I would recommend them to anyone in town.

Most honest repair car place in town...Best in the entire area...Long time Orland resident with…read morelong family history in Orland...

Our tire was flat on our way to hop on the freeway. They were able to see us right away, and…read morepatched the tired within 30mins and we were able to continue on our trip! Really nice guys, and affordable! I think it was just about $20 for the whole thing!

Support local business! These gentleman are very friendly and continue to help the community every…read morechance they get. Came from work and wasn't going to make it before closing. They stayed open later than their hours to service my tire. They got me back on the road in no time. THANK YOU GUYS!

I broke down and called browers and the dispatcher was genuinely sweet and understanding, and the…read moredriver arrived super fast. I highly recommend browers towing for your tows. They value their customers and care from my experience. Thank you greatly to browers and your company!

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

My parents had a rough few days of travel with my kids in a small RV. They broke down north of…read morechico on their way to us in Chico. After waiting for an auto club to dispatch for over two hours, we called our own tow company. We ended up with Browns Towing & they were so great. The owner answered quickly and had someone on their way as soon as possible. Our driver Jose was so kind and great at his job. We would highly recommend Browns Towing!

Illegally unlocked my vehicle without consent. Lady working the desk and was extreme rude. Workers…read moreignored questions of mine.

We were happily driving on I5 when our car showed multiple errors, the dashboard lit like a…read moreChristmas tree and and the car slowed and eventually stopped. We limped to Orland are were advised to check Orland Automotive. Lucky us! The person on duty checked the car, read the error log and cleared the codes. The car started up without any trouble and we continued on our journey. And the guy won't take the money for helping us out. Thank you, stranger, for saving the day!! Good people make all the difference in life.

If you want quality work for a reasonable price, Orland Automotive is the place to go! Justin there…read moreat the shop really cares about his customers and does quality work. Always gets me in quick and leaves me happy with reasonable prices and quality work!

I was 700 miles into a 2,000 mile road trip to move my daughter out of her college dorm when my car…read moreengine failed on I5 a few miles south of Williams, CA. I managed to pull off to the right side of the road but was only a couple feet away from very fast cars and trucks that would shake my vehicle as they passed. I called AAA but the first towing company they got for me called me 15 minutes later saying they wouldn't be able to get to me for at least 3 hours! After a couple more calls to AAA and a visit from a friendly highway patrol officer, I received a very welcome call from Walter at L&T Towing saying he was on his way. Walter was very friendly and helped me through a stressful situation. He knew the local town of Williams well and directed me to a highly rated mechanic who was able to work on my car early the next morning. He even dropped me off at a nearby Motel 6 where I stayed for the night. I can't thank Walter and L&T Towing enough for their excellent service! Sadly, my car seems to be in bad shape, and I had to leave it in Williams while I continued my trip with a rental car to move my daughter. I'll be back for my car in a few days to have it towed to the Subaru dealer in Sacramento. Hopefully I'll be able to get AAA to use L&T Towing and ideally Walter again for this next tow.

1000% would recommend L&T towing anytime you're in a desperate car situation! They were so prompt &…read morehelpful when I was stressed out & frantic! Excellent & fast customer service, friendly employees & helped me when I was stranded on the highway.

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Custom Interior damaged with ZERO reimbursement after a month…read more I brought my vehicle in and payed over $2,000 for some simple motor work and keep in mind that this is how I was treated after paying so much; Upon returning home with my car that day I noticed that my brand new custom shift boot was covered in grease and had been attempted to be cleaned resulting in even more damage. It was installed about 3 weeks before this incident and was in perfect condition. It is a $50 custom made shift boot that took a $75 trim piece to make so this is going to cost me about $150 out of pocket to replace myself which is totally not cool. I took it upon myself to get in touch over the phone, where I was first accused about lying in regards to the damages, and was then mocked and made fun of by the owned Patrick for supposedly "just being all butt-hurt about it" I really want others to avoid such a bad experience, especially encountering damages and losing money when you are already having to pay for work on your car. I do also have images of my car on their lift as proof to the date that this occurred.