I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

We had a great experience at Generales & Generales Jewellers. I called ahead to ask if they could…read moreclean my wife's wedding rings and mine, and they were incredibly friendly and helpful from the very beginning. When I brought the rings in, they were in need of a serious cleaning. The team performed a deep cleaning, polished them, and did a rhodium dip on the white gold. The results were amazing--they honestly looked brand new again. What I appreciated most was their honesty. They pointed out that the prongs on my wife's engagement ring may need repair or replacement in the future, but they never tried to upsell or pressure us into having unnecessary work done. They simply gave us helpful guidance so we could plan ahead. Because of how happy I was with the service, I also had them clean two additional rings and replace the batteries in a couple of my watches. Everything was completed quickly and professionally. The staff was friendly, knowledgeable, and genuinely cared about doing quality work. It's refreshing to find a jeweler that's both skilled and honest. I would absolutely recommend Generales & Generales Jewellers and will definitely be returning for future cleanings, repairs, and watch battery replacements.

Got both my partner's recycled gold ring and my platinum ring properly sized here at two different…read moretimes this year, and I had a great experience. Emma was great to work with! They work with gold, silver, platinum and diamonds based on pricing sheet and store selection. Highly recommend!

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

I went to get my watch battery replaced and the band clasp tightened, and I couldn't be happier…read morewith the service. Professional and friendly. I'll be back!

I was gifted an antique ring that had a loose stone. I brought it in and they cleaned and polished…read moreit and fixed the loose stone and they did it with great customer service. I'm so glad I now have a trusted place for all my jewelry needs.

This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.

Quick service at a reasonable price! I had my wedding band and engagement ring cleaned and rhodium…read moreplated. The result was stunning!

DOES NOT DO WATCH REPAIRS! The old man repairs rings & necklaces, but as for watches, he just…read morechanges the batteries out. So I go in, meet the owner, and he's one of those guys that asks you alot of questions, but then interrupts you when your trying to answer them. After the 3rd interruption, I just plain asked if he could repair my watch. He said that he "Farms it out." When I asked then why does your website say you repair watches? His reply, "Oh, that's just to get the customers to come in" and laughs. This place is really small in size with jewelry that looks likes it should be sold at a swap meet. I went a few blocks up the street & got my watch repaired for HALF the price he quoted me. P.S. Replying to the Female Owners response just now. You were NOT THERE, your just doing DAMAGE CONTROL now & as for all those things your business does - LOL. The place looks like the aftermath of a fraternity party. Im sure you'll have all your friends come on Yelp & hit the 5 Star button in an effort to make up for this BAD but HONEST REVIEW. Take care.

I had a good experience and would go back if need be. They have a lot of beautiful items for sale.read more

I stopped here to search for some antique jewelry as an anniversary present for my girlfriend…read more Steve was the main jeweler there and needless to say he was very knowledgeable in all his pieces and of the craft itself. A true professional! Unfortunately I did not find what I was looking for but I'd come back there for any other treasures I may need in the future or if I needed any sort of repaired made. They are small but they understand and love the craft. That's an A+ in my book!

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

I absolutely love J R's Diamond and Jewelry! My family and I have been coming to J R's for years…read morefor all of our jewelry. Whether we are celebrating a birthday, holiday, anniversary, or graduation, J R's has the most beautiful selection of rings, earrings, bracelets, necklaces and more! All their diamonds are natural and stunning. They also do custom pieces as well. Jeff and Eileen are so kind and always take the best care of us. Absolutely shop at J R's for the best service and beautiful one of a kind jewelry pieces!

This unforgettable gem of a shop is exactly why shopping local is always better. Their collection…read moreof jewelry, stationary items, books, and art are creative, whimsical, and intentionally curated. They're a shop with personality and the people here are so kind and community centered. I stopped by for their cards and accessories which were all affordably priced. Some of the items also help fund great causes. I'm so glad I wandered in.

Roaming around the Magnolia and California Street area of Burbank, California with my friends...we…read morestopped at several local shops. I felt like I was transported to a plain of positivity when we entered Stay Home Friend. This store has merchandise from local artists, creators and designers. Books, greeting cards, jewelry, candles and so much more! The cashier was a friendly woman who told us about her brother that's a scuba diver in Florida. I fell in love with the sterling silver Leo earrings. I had to buy them! There were other zodiac signs as well. I might return and buy them for my friends and family as their birthday gifts. This place is AWESOME! I highly recommend you swing by and support local artists.

Diamond & Jewelry Gallery is easily the premier jewelry store in Studio City. For anyone searching…read morefor high-quality service and custom jewelry design in the San Fernando Valley, this place is an absolute must-visit. My wife and I have purchased multiple pieces from John and Sibelle over the years and have never been disappointed. They guided us through the process of selecting our engagement ring and wedding bands, and we've since returned for several unique pieces at their holiday auctions. Most recently, they helped me design a beautiful custom necklace to celebrate the birth of our daughter. John and Sibelle treat every customer like family, and that personal touch is rare to find. As long as we are in the Studio City area, Diamond & Jewelry Gallery will be our only stop for fine jewelry.

I came back for another small repair of a piece of jewelry that is extremely important to me for…read moresentimental reasons, but not worth too much money. As before, I was treated with such kindness. And the repair is excellent. I love these guys.

Had to enlarge a nice ring I got from my mother in law that was too tight for me (even got stuck on…read moremy finger - soap didn't do the trick, but the olive oil did!) and I brought it along while in the Burbank Media City mall. I walked by Media City Jewelers many times and I read a few reviews on Yelp to check it out. The lady I dropped the ring to was nice, knowledgeable. The price she quoted was decent and they didn't change it! She mentioned it was gonna take a bit more than week to have it fixed. That was fine, didn't need it right away. I called on the day she suggested I should check on it and it was ready! It'd be nice of they call you, but it's a small business! The ring was nicely enlarged, can't tell where they did it, very smooth, fits my finger nicely! Glad I found them! They also fix watches besides making, selling, fixing jewelry. Need these kind of places!

George is a master of his craft. He is knowledgeable in all facets of jewelry. Family owned and…read morefriendly service. Reasonable prices and top notch quality. Stop by tell him Eddie sent you.