Fantastic jeweler with great inventory customer service and highly skilled jewelry repair resource…read more I will definitely be revisiting them for future purchases, repairs, and more. Friendly, helpful and GOOD!! I'm so happy I found them.

Had a necklace made and it came out beautifully and the timing was really good as was the service.read more

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

I truly can't say enough good things about this shop. From the moment I walked in, I felt welcomed…read moreand genuinely cared for. The pieces are even more beautiful in person -- you can tell there's real intention and craftsmanship behind each design. I've purchased both a gift and something for myself, and the quality exceeded my expectations. I get compliments all the time when I wear my piece. What really sets this shop apart is the heart behind it -- every detail feels thoughtful and special. I'll absolutely be back.

Here is a follow up. I just got off the phone with him. He actually hung up on me. I never…read moreraised my voice or used any kind of bad language. I just asked when my ring will be fixed. From what he said I don't think he's even started on it. Now it's supposed to be ready on Saturday, almost 4 weeks from the time I gave it to him!!! At the time of this review I still do not have my ring. If I could give zero stars I would. This is one of the worst customer service experiences I've ever had. I took my antique ring to get repaired and have the stone replaced which was green tourmaline. I gave him a piece of tourmaline and the ring. One of the prongs had come loose and needed to be repaired along with the stone to be cut and polished and put in. He said it would take 2 weeks. I called after a week to check the progress. He said he had not even started on it. I called a week later. He said it would be done by the end of the week. I called at the end of the week. No answer. I went by and there was a sign that said he would be gone untill Tuesday which is today. I went by again. The sign is gone but the door is locked. The owner does not pick up the phone and his voicemail is full. It is now 3 weeks and I still do not have my ring. All I want is my ring back at this point so I can take it somewhere else. This ring is extremely important to me and is an antique. Do not use this guy. Worst experience ever!!!!!

Quality and care. Expert master craftsman. Reynoso has been my go to person for 40 years!!read more

Very helpful and super nice and knowledgeable and especially Jasmin's jewelers! I would highly…read morerecommend them! They reset my mother's ring and it looks amazing!

I had 2 necklaces twisted beyond recognition. Thought all was lost and would never be able to wear…read morethem again, but Najib at Afghan Lapis Jewelry fixed and charged me next to nothing for them. Thank you Najib!! His booth is in the right hand corner of the shop - can't recommend enough if you need jewelry fixed!

I have been shopping at Harts for 35 years, and they remain the most trustworthy Jewelry Store I've…read moreever encountered. Whether I am buying or looking for expert advice, this is the only place I go. Jack is incredibly knowledgeable--a quality that is truly imperative these days. Highly recommend both shops and their Glendale and Van Nuys location!

The illusion of friendly service but they are ultimately out to take complete/total advantage of…read morethe customer. I brought in a set of quarters (display booklet). The collection was a total of "160" quarters. ( x 0.25 ) = $40.00 I was handing them $40.00 in actual United States currency to hold as collateral, in exchange for a loan. The quarters are collection of mine I did not want to spend, even though the option to use as currency remains. I wanted to borrow $30.00 in Federal Reserve Notes while they held my $40.00 ("160" United States quarter dollars). The end result would amount to me paying approximately $35 -$37+ for repayment of the loan. However, after much negotiating, Hart's refused to loan me any more than $20.00 for holding literally $40.00 in my cash collateral. If I did not repay the loan, they have $40.00 cash to keep and spend at that very moment, without having to sell anything in order to recoup the money loan. They CAN NOT lose. ... But that wasn't enough. They wanted more. So, they cut the desired amount down even further. If they are not corrupt, unfair or greedy, etc. ... then they are simply uneducated morons for not comprehending that they would profit regardless. As broke as I was at that moment, I took the $20.00 much needed to be able to eat on that day.

The gentleman that waited on us was very knowledgeable and very generous with his time. I will…read moredefinitely go back.

If you want to get ripped off , Go to this store , I took couple of good pieces of jewelry to sell…read more, they gave me a very low offer , went to Downtown jewelry district they paid me much much more ,

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Speedy response, helpful information provided. To be fair, this isn't a review of the shop itself…read moreor their items, just the service I've received while hunting for someone to help Make custom jewelry with stones I've amassed. Very impressed so far

What an amazing jeweler and business !! Definitely a world class experience…read more All I went there for was a repair on a sentimental jewelry that I got in my travels. The service was quick and the Care he took on my item regardless the cost compared to all the items in the cases was very attentive. He definitely understood the value to me. At the end of it all, he happily did it for me with no charge even though I offered to pay for his time. Truly, a business that continues to care for the craft will definitely come again

I found this place through Yelp when I was very disgusted and disappointed in my last jeweler. The…read morereviews seemed great, so I thought I would give it a try. I am always a little leery of jewelers because I've had pieces switched out and other things. But the moment I walked in here I was greeted with a smile and friendly welcome. I have now been in probably five times or so with and without my mom. We both had pieces that needed to be fixed. Every time we walk in no matter who is working, we have greeted and treated so nicely. I have full trust in them. And I will continue to use them for future jewelry repair or purchases. And I will always recommend this place to friends. They are very knowledgeable. I loved some of the pieces they have for purchase in the shop. They offer custom work. Today I walked in and wanted to show them a necklace my dog accidentally ripped off my neck. I just wanted the pendant checked and make sure it was secure. It's a family heirloom and means the world to me. I would've so upset if it came off the chain. She checked it and fixed it for me immediately. I asked how much I owed and she said nothing. It was so kind of them to fix it for me. Now I won't be worried I might lose it. It meant the world to me. I highly recommend this place.