Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

Khalil came over to fix a running toilet for me. He did a great job explaining the cause of the…read moreissue. I finally have peace now that the toilet is acting normal now. Thank you, Khalil!

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

These guys are the best. Arrived on time. Their team was very knowledgeable and efficient. I would…read moredefinitely recommend them.

This company went above and beyond and was more reasonable priced than any quote we got. They did a…read moregreat job and used good equipment. Our air conditioner is so much more efficient. I'm expecting my power bill to be lower this summer

Technicians Gabriel, Nico and Jimmy are rockstars. I should know, I spent over $25k to have a…read morewhole house generator, a frost free outdoor spigot, an outdoor power drop, and two Nelson heated automatic horse waters installed on my small horse farm. They worked in snow and mud. They stayed late. They were kind and courteous, with great communication. They loaned me water hoses and electrical cords to keep my water trough functioning in the snow storm while installation was ongoing. They asked me where I wanted the extra dirt from the trenches dug for the electric/water lines, and spread it nicely. They navigated my work schedule to obtain signatures they needed. They asked for nothing up front, and gave me a fixed price. They even played with my dog! I couldn't ask for more. I'm a customer for life!

Tried to sell me a $30k system I didn't need!!! Horrible tactics !!! Reprehensible!!!!read more

Daniel Urrego was fantastic! He was knowlgeable and extremely helpful. He moved my outside…read morespigot up on the wall and replaced the whole thing. So much better! He tightened my kitchen sink so it doesnt leak!! He was very Easy to work with!!

If I could give zero I would. This started as 2 occasionally running toilets at my father in law…read morehouse. He called Woodfin and they charged $400 to "fix". After 4 trips they were still running. Woodfin said they could replace both toilets for $1500 EACH!! And they wanted us to provide the toilets!! So basically $3000 for 2 to 3 hours of labor. Highway robbery. What kind of plumbers do they have that can't fix a simple running toilet?

Customer beware he doesn't finish his job like to when you try to call him. He doesn't pick up…read morewhen you text him. He doesn't pick like he's ghosting you he'll take your money and don't finish the job. Beware of this plumber handyman

We had 3 faucets that needed attention. John was quick to respond and immediately offered to come…read moreout and take a look. He is easy to work with and offered a couple of solutions. His prices to repair the issues were on par. Based on the service provided and our conversations I was able to tell that John has a lot of knowledge and experience in the plumbing field.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

These guys are the absolute worst plumbers I've ever dealt with. One simple job that should have…read morebeen two trips to rough in then trim out turned into 7 visits and many hours of wasted time. Days were wasted for other trades involved. Very frustrating. Don't waste your time. Save your money.