We recently worked with Heating and Cooling Aid to clean our mini split. We looked at several other…read morebusinesses and they were extremely fair in their pricing. We were very pleased with Ulises service. He was super thorough and knowledgeable. He did a great job making sure the unit worked after the cleaning as well. We will definitely use them again for future maintenance.

Trying to work with Ulises has been really unfortunate, since he came recommended through a…read morecontractor we know. If there's one word to describe our experience with Ulises, it has been; unreliable. To give some context, I recently moved into a new condo with my wife and 10-month old daughter. Turns out that the previous owner was an indoor smoker, so we inherited that problem to deal with. At the referral of a contractor that we knew, we reached out to Ulises in order to get some advice. After speaking, he recommended we work with someone to roto-brush and vacuum the vents, after which we would call Ulises to deep clean the furnace & blower motor and hopefully get rid of the smell once and for all. After taking his advice and working with another company to vacuum the vents, we reached out to Ulises on June 2. We called him several times in the next few days, leaving messages but never receiving a callback. When we do finally get connected to him over the phone, he tells us that he will have his assistant call us later that same day to schedule an appointment, with no call ever coming. We wait two days to reach back out, trying to schedule anything while we have him on the line. Finally we get in touch with the assistant to schedule for June 11, to which on the day of, Ulises cancels, saying that his machine broke just before heading over. He told us he would order the parts needed and get back to us the next day, only for us to not receive a call back again. We reach out by text on June 13, when he says that he is hopeful he will have the machine to do the job the next day and that he will reach out again. See the texts that I've attached to this post. We never received a text or call back, and any calls we make to him, never receive any response. What makes me so mad about this whole situation is that we already discussed the job. If the pay wasn't enough, you could've let me know. Why would a business owner lead a customer on like this? And if you're truly that busy that you can't communicate with potential customers, why not tell me you are no longer interested in the job? It's frustrating to see that others have had this issue as well.

It says a lot about a company when they're willing to be open during a busy holiday weekend like…read moreMemorial Day--and even more when the owner personally shows up to handle the repair. That's exactly what happened, and we're so grateful that Alex came out to help. He responded quickly to my online inquiry and was able to schedule a visit just a few hours later. Our guests at our rental property had reported that the AC was no longer cooling, so we needed assistance fast. Alex arrived with a smile and got right to work. He was friendly, professional, and genuinely pleasant to work with. It's rare to receive this level of customer service from a technician, especially on a holiday when most people are spending time with their families. He quickly diagnosed the issue and replaced the capacitor. He also explained that the new capacitor was made in the USA, unlike the old one that had failed, and that it comes with a 5-year warranty. I really appreciated his attention to quality and transparency. Thank you, Alex, for your outstanding service, quick response, and willingness to help on such short notice. We highly recommend your company and will definitely call again if we ever need HVAC service in the future!

Vladimir was a little late, but took care of everything. Very detail oriented and explained…read moreeverything to me so I could understand. Perk: took a look and assisted with troubleshooting my QuietCool system. Recommend Vladimir!!!

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

Very happy with the team who assisted me from scheduling to sales to the install technicians…read more Loving my mini split! Fits nicely in the space I planned to host it. Will use them again in the future. If you are considering adding an air system or need a repair ask for Joel! No pressure, professional and knowledgeable.

Had my first maintenance with this company. Carlos the tech was great detailed and explained…read moreeverything. This company seems to care about its customers and while they r in business to make money they seem to try to give u the best deal possible. I will be a customer of theirs for a long time

Kool-Air Heating and Cooling was recommended to us by our home warranty company. They came out and…read moreinspected our 27-year old unit and recommended replacing it. Today Salwan came out to our place in Rancho Bernardo and replaced the old unit within hours, measured the pressure and air output of the new unit and did a full inspection. He then hauled off the old unit and did a perfect job cleaning up the work sites. We are very pleased with the results. It's great to have a working HVAC system. The service was timely and professional. I would highly recommend Kool-Air Heating and Cooling.

To save on heating costs, I hadn't used my furnace in several years (usually just wear layers of…read moreclothing to keep me warm when it's cold). This past winter was SO COLD, I finally decided to turn my furnace on, but nothing happened. I have a home warranty, so I called them & they put me in touch with Kool-Air Heating & Cooling. It was the night before Christmas Eve, so Salwan (Kool-Air company owner) & his son, Ali, came out the day after Christmas. My furnace is located at the back of my garage on a narrow platform ~9' above the garage floor; it's not easy to get to and there's only minimal space in which to work, with cross beams and rafters intersecting the area. It turns out my furnace was so old (original with ~50 y.o. house), several components had failed & the entire system needed replacing, which required approval from my home warranty company. Initially, my home warranty company denied my furnace replacement, saying it was too old (that's a whole other story). Over the following 5 weeks, Salwan continued to call the home warranty company on my behalf and eventually obtained approval to proceed. They purchased a new Lennox unit (which a neighbor who installs HVAC systems told me was a "really good furnace") and got to work. Because of the small work space, Ali did the bulk of the work, disconnecting & removing the old furnace and installing the new furnace. My house and the original system were so old that the vent and vent connectors did not fit with current standard components, so Salwan and Ali had to custom-make the fittings. For that reason, as well as the difficulty of working on the small platform intersected by beams and rafters, plus the heat (on an unusually warm day for this past winter), after nearly 7 hours, installation of the new furnace was not yet complete. Thus, Ali returned the following morning, working all day to finish installation and insulation of the furnace, thoroughly cleaning the area (including the complete platform) and the garage floor w/a vacuum, then installing and setting up a new digital thermostat. I love my new furnace. Fortunately, the weather has warmed up so I'm not using it right now, but I know that it's there in perfect working condition the next time I need it. Kool-Air Heating & Cooling is an excellent company. Being family-owned aloiws them the ability to offer customized/personalized service of the highest quality. Salwan and Ali are both extremely competent [Ali told me his dad has owned his own HVAC company both in their home country and here for (if I recall correctly) ~40 years, and that he has been working with his dad full-time for (I believe) ~8 yrs], thorough, and professional. Salwan is an honest and trustworthy businessman. My cost on top of what the home warranty covered was half of what I was expecting! Ali is reliable, pleasant (depite the heat and difficult working conditions), and persistent (kept working when he ran into trouble setting up the digital thermostat). My garage was left cleaner than when they began working. Equally important to their competence, both Salwan and Ali are very nice, and I felt completely comfortable and safe with them. I can not sing Salwan and Ali's praises enough! I HIGHLY RECOMMEND Kool-Air Heating & Cooling company to anyone who wants their HVAC job done right at a reasonable price by truly good people!!

1. Replied quickly to request for estimate, even on the weekend…read more 2. Was the ONLY vendor that had an hourly rate, all the rest were flat rate. 3. Ended up using another vendor for service.

Fast, reliable service. Showed up on time. Friendly and did not try to nickle and dime me. They…read morewill be my new HVAC company as I needed to replace Carini for doing too many no shows

I used EzBreezy ...they initially forgot to replace the filters when they serviced my AC…read moreunits...mentioned that to the company and they immediately called , sent out a supervisor to replace the filters and even left a couple more replacements for the inconvenience...this was really great response to make sure the customer was fully satisfied...I will use them for future services!

Honest, transparent, responsive and professional. If you…read morereally looking for HVAC work Quality and value this is the one. Ed and his team were incredibly amazing they even care for all little details before, during and after the job . I am Totally impressed and satisfied highly recommend EZ Breezy.