Shoutout to the super sweet employee on register today around 3 pm who went above and beyond to try…read moreto help me find a specific item I was looking for.

The shops at pacific city mall have great customer service, above and beyond compared to places…read morelike south coast plaza. However, it's not the case with urban outfitter. I was there about an hour ago. No one greeted, that's totally fine and normal ish in today's standard. Walked over to the dressing room to try on clothes. A sign says "ask please" but no one is around. With a smile I approached the two girls at the cash register and ask to use fitting room. Taller girl said "oh you can just go in." I noticed the other worker looking down at her phone texting and not once looked up the entire time I was in the store. When I went to pay the same girl was still head down texting, sending photos, grinning at her screen. The two girls were gossiping but at least one of the girl attempted to do her job. She even tried to tell the girl on the phone where something was but that girl never took her eyes off her phone even while trying to get to a drawer. The whole time I was there from entering to paying, that same girl did nothing on the job except chatting on the phone or to her coworker. She did not engage with me once although I needed her service. It's just so bizarre that she was hired.

Excellent service in this great place, the whole team is there to make you feel welcome…read more Got a tailored suit for my daughter's wedding, came out fantastic and on time, perfectly done Thank you!!

I had my wedding suit custom fit at The Grotto, and the experience was outstanding from the start…read more The vibe immediately stood out--professional, welcoming, and detail-oriented. Working with Colton truly elevated the process. If you want to feel like a professional athlete on draft day, he's your guy. The level of customization--from fabric and lining to buttons and stitching--is top-notch. They take detailed measurements to get everything perfectly dialed in, and it shows. I couldn't be happier with the final result and won't consider going anywhere else for a suit.

Great quality, classic logos, tons of colors and sizes. Prices are justified by the quality. They…read moresupport the community & easily have the monopoly on the hockey parents. :) Shipped orders always come with a mini pack of Haribos & stickers. Fun perk! Warehouse sale has food trucks and alt vendors. $150 purchase gets a gift spin and they have a lot of nice prizes. An employee found my size in the inventory; thank you!! Parking is street only. Moves relatively quickly though.

I purchased a really cool hoodie for my husband for Christmas. It was too small for him so I…read moreattempted to exchange for a larger size. Unfortunately they were out of stock with that particular design and experienced delays replenishing the stock. The customer service and communication from Sierra was excellent. Although this purchase didn't work out as planned, I would definitely order again in the future from this company. Good service speaks volumes!!!

Huge shop across the street from Huntington Pier with all sorts of apparel, wetsuits, surf…read moreaccessories and boards. I visit Huntington Beach often and stop in here from time to time to grab a shirt or some sandals. Huntington Surf and Sport has all sorts of apparel from brands like Hurley, O'Neill, Vans, Quiksilver, Billabong and Volcom. You can also rent a board for the day if you don't have your own. In front of the shop is the Surfer's Hall of Fame and a statue of surfing legend Duke Kahanamoku. The Surfer's Hall of Fame had its first inductees in 1997 and honors legends of the sport with handprints and footprints on the sidewalk. Huntington Surf and Sport will sometimes set up canopies outside to sell marked-down merchandise.

Service was pleasant and the location across from Huntington Beach was excellent. We were on a…read moremission for an inexpensive pair of sunglasses ( ours were left behind) . This was more in line with real surfing clientele. Kudos to them for not laughing at my beached whale body!!

Hello, To whom it may concern, I attended this location…read moreearlier on a social outing and was treated very well. I purchased four items and was even accommodated on a shirt that had a few marks on it. The location was very clean and provided a recomendable experience. Lastly, I wanted to express my appreciation to Dylan who assisted me on a transaction with professionalism and grit. Warm regards, Carlos AKA LETTY LA LOCA

My wife had a very upsetting experience at H&M while trying to exchange a $29 pair of children's…read moreshorts for a different size. The shorts still had the original sales tags attached, and while she was looking for the receipt, a young male sales associate said, "How do I know you bought it?" That was a really unpleasant thing to say. It made her feel like she was being accused of doing something wrong, even though she was simply trying to exchange a tagged item for another size. Thankfully, a female manager came over and handled the exchange kindly and professionally, with no problem at all. I appreciate the manager's help, (that's the reason for 2 stars) but the way the sales associate treated my wife was embarrassing and disrespectful. A simple exchange should not leave a customer feeling accused or humiliated.

My wife and I have been going to Tillys Stores since the 80s. This Huntington Beach store has been…read morehere for over 15 years. We like the selection of clothing for our family and friends. Tillys always has great brands and the service people are very helpful!

Sean is working over time! He was super helpful, made me feel comfortable, and was willing to…read moreassist in any way. I heard multiple of his conversations with other customers while I was in the dressing room - and it's clear he's a people person. He made sure to check up on me and was great at remembering names overall. The store itself is very well kept and organized, I love their wide range of clothing. Tillys has been and will always be a hidden gem for clothing. Not to mention, their very fair prices and good sales as well.

Bolsa is everything that's right about a small local label…read more The clothes are top quality, the lifestyle it represents is pure HB in the very best way. Thanks Mike for creating a label that symbolizes an era, a town and FUN!!

Really cool spot with unique vintage pieces! The whole store has a cowboy theme, with a great…read moreselection ranging from jackets to boots. The space itself is decorated beautifully and really sticks to the theme, which makes the experience even more fun. The quality of the clothing is great too. Unfortunately, I didn't find anything for myself this time, but I'll definitely be back to check again.

We just happen to be driving by when we saw Landers Supply House, I didn't intend to buy anything,…read moreI was simply browsing. Personally I thought it was a great vintage store with a variety of items. I didn't purchase any vintage clothes, but I did find a handful of unique, cool smaller items. I bought a card, a salmon metal bottle cap opener, a ring made from a spoon, small bottle of lovely smelling perfume, plus some Palo Santo matches. We took some pictures in the Photo Booth as well. This is a fun shop to browse, and there are some interesting finds. Staff were friendly and I fully enjoyed it. I came in with little to- no expectations, and found this to be a cool local shop, highly recommend.