Thanks so much for Breanna helping us so much. Managers Anna and Blake are great too. Breanna…read morehelped us find our account Star Points, and we were able to buy more from the store. Breanna is super helpful to find customers the size color exactly right for them (and us). Hopefully Macy's can let us know they saw our comment and thanked the right employees managers Team.

Definitely need to do better on how product is being sold, came in for a pair of denim that were on…read moresale for 60-75% off but unfortunately the tag was lost. So Letti made the original tag and didn't deduct the percent that was supposed to be off and tried to sell them to me full price. Not even a 10% discount was offered no help at all. Waited about 30-40 minutes and no help. However I believe John from the jewelry department helped me right away with my other items of purchase super professional and helpful made me feel welcomed. Not Letti though.

Wonderful customer service, everyone was super helpful and sweet. A very well curated and priced…read morecollection!!

I was a little hesitant going to this boutique after I read negative reviews here but you have to…read moretake these reviews with a grain of salt. I had passed by the store while it was closed and went back the next day when it opened at 10am. The sales person greeted me and I browsed around. A lot of clothes in this store and good quality with a reasonable price. I found a pair of parachute jeans that I bought. For the quality, the price was reasonable. Nice little boutique in Monterey. This was my last shop before I headed home, so it was worth it.

I am in la la la love with this darling little boutique. I…read morehave found the cutest stuff here. You have to walk around and take your time cause there's so many sweet little finds. Sylvia the owner is an absolute Doll. She is so welcoming and gives honest advice if you need that second opinion. She is open 7 days a week, which is great for all those busy ladies out there.

I purchased thee beautiful long sleeve blouses and a great looking hat to take to Phoenix. The…read moreblouses were lightweight and protected my arms from the sun and the hat was perfect for the baseball games I attended. There is a great selection of clothes, purses, jewelry etc. to pick from.

Beautiful jewelry at a very reasonable price! We were lucky enough to be there for their…read moreanniversary sale and got everything at 60% off. The owner was behind the counter and, in spite of an arm injury, was amazingly nice and incredibly helpful! Purses, scarves, rings, brooches, earrings, necklaces, this place was accessory heaven! If you are in downtown Monterey, do not miss shopping here!!

Such cute things in this shop! And the owner is a gem. She was so sweet to me and my 7 y/o. It's…read moreright by the Farmer's Market on Tues. Definitely check it out!

Celeste was truly a breath of fresh air. On my first visit she was warm and kind, but the second…read moretime I came in, we connected even more. She took the time to give me honest, gentle feedback on the headbands I tried -- what really suited me and what didn't -- and it felt like she genuinely wanted me to feel good, not just make a sale. And she was right: these headbands didn't hurt my head like the ones I tried in the past. I always return to places where I feel seen and cared for, and Celeste made the experience feel personal and special. I'm already eyeing the beautiful bags they carry to help elevate my everyday style.

Very personalized service, and beautiful bags, scarves, jewelry, art and scarves. Loved finding…read morethis sweet store with a great selection of Graf Lantz bags from Los Angeles, and so many other unique items.

Unfortunately I did not love my experience here although I did purchase a dress. The initial…read moreappointment was a little off-putting, I tried on a few dresses and I did find one I liked, but I never felt the welcoming bridal dress experience I've seen with friends. I was new to town and I had to come alone and it almost felt like I was an annoyance at my appointment. There was nothing that made me feel special. When I purchased the dress, the stylist had a tip option and I declined because I planned to pay tip upon dress pickup after ensuring everything was okay (20% on a $3000 dress is not cheap). As soon as I declined initial tip, the stylist would no longer make eye contact, didn't provide any other information about pickup, I had to ask all questions myself, and made it very clear she was upset about not receiving a $600 tip on a 1-hour experience that never felt special to begin with. Because my wedding was 6 months out of purchasing a dress, I was told I needed to pay a $300 rush fee to get it in time (by September) with a November wedding date. The dress ended up arriving in July, 2 months earlier than planned with the rush fee, so I felt cheated out of $300 on an unnecessary fee. When I inquired about why I had to pay the rush fee when production was running 2 months ahead of schedule, I was told I should be happy and this is 'great news' and they will not refund or credit the unnecessary fee I paid or reconcile the situation in any way. I decided to let the rush fee issue go and then I requested an appointment multiple times to pick up my dress and I was ignored for days before I was finally booked on my 3rd attempt to reach out. I sent an email and never received a response or communication, just a generated message that my appointment was booked; very stressful to say the least. When I arrived to pick up my dress, another bride was picking up her dress before me with John, the alterations guy they apparently work with. I was never informed that he could meet you at your appointment and then immediately take your dress for alterations. It would have been nice to know this beforehand; I had to tote my dress around town and find somebody on my own and take a chance. I did work with a different stylist, Melissa on my pickup appointment, and she was very sweet helping me try on different veil options. I did end up leaving a tip with her because she was so kind and patient. All in all, I wouldn't really recommend this shop. You may be pushed into unnecessary fees and then gaslit and told it was actually a good thing with no option to meet in the middle to make things right. I also wouldn't really expect feeling like the experience is special or catered to you personally at all and even if you have a not so great experience, they will expect a large tip and then if you don't leave it on your initial appointment, they will completely snub you even after you just paid thousands of dollars.

Making the appointment was easy and no appointment fee. They do ask for a card ahead of time to put…read moreon file. They only charge you if you cancel appointments without enough notice which they explain before hand and I belief it's $50. After going, I can see why. You're the only one there with whomever you bring with you. It's a one on one appointment and you have all the attention. The place is small, but super cute and well lit and clean. She had asked my daughter ahead of time what she likes, and the staff there who was helping her had picked out some dresses for her to try on. She was great and spot on, we didn't buy here but the experience we all had was fantastic, I highly recommend this place.

This shop in the very nice shopping center of Del Monte has a ton of product, but like most comic…read morebook stores, the business is moving away from that business and focusing more on collectible toys. It's a shame because there are so few good stores in this area. I went to all of them today and didn't find one that was a strong comic book store. If you like certain collectibles, you'll find a lot here, but if you're looking for comic books (which this store is listed) then you might be disappointed. SELECTION: Definitely packed full of product but I find that these types of stores in the end don't do well because product that doesn't sell sits on the shelves so long they gather dust. Not focused enough. And the comic wall isn't well stocked. SERVICE: Helpful in explaining why there isn't a lot in stock but too bad because this place has lots of potential. In a waning market this is the most well positioned store to do well. If they only did an ordering service, it would likely solve some of their problems. COST: Reasonable but not exceptional. Instead of going the collectibles route (I would definitely have collectibles but not the fad kind), I would go the comic book / gaming / sports card route. Card collectibles are of high value and take up so very little space. Funkos are great, but to give them shelf space they aren't worth it.

I came in to look for some Poison Ivy comics...and left with a horrible headache and feeling sick…read more The reason being the OVERPOWERING SMELL of mold or mildew that was in the store. Owner definitely has an issue that needs to be resolved immediately. As for the contents of the store, it sadly left a lot to be desired. Comics were not sorted alphabetically on the shelves, older guy sitting behind the counter made it clear he did not want to be bothered, and some of the merchandise was WAY TOO expensive. I understand he has a shop in the Del Monte Shopping Center so renting the space can be pricey, but $30 for a "normal" Funko Pop that isn't a Chase, or special edition, is just plain ridiculous. Hot Topic on the other side of the shopping center had the exact same Funko Pop for $11.90 My partner found a cool Batman graphic novel, but by that point I felt like I was gonna be sick due to the mold smell, so I had to leave. I hope the owner can get their priorities straight, and take care of the store before someone does get sick.

The owner is genuinely kind -- she even guided me through some tarot when I opened a set I probably…read moreshouldn't have, which I really appreciated. And showed me how she shuffles decks, had me use her cards to try myself - very informative. If she offered some classes of some kind or just events at the shop- I feel like that would be beneficial and of interest. That said, I can't personally shop somewhere that doesn't allow returns once something's opened. The policy makes sense, it's just not a good fit for me. There are quite a lot of items as far as selection for what from the outside looks like a very small shop. Most items are available for much less online, and in my opinion, the value here simply doesn't match the prices. This is really only a place to shop if supporting a local business matters more to you than what you're getting for the money.

They're just not here during business hours. It says they'll be back but not. They've lost 3…read morecustomers in the time I've sat here in the parking lot. Don't know what's happened to them. I drove in from out of town just to come here.