I have had an incredible experience at this location…read more Buddy has to be the most helpful employee I have ever met at a men's warehouse (or any clothing store). He was an expert, incredibly professional, and knew my sizes just by looking at me. He helped me find the perfect fit and made sure to get me the best prices. I will absolutely come here again. On top of that the store was clean and had great selection! I'm sold!

Got a suit for a funeral and they ordered the completely wrong size, then when I tried to return…read morethe jacket they wouldn't take it and said "it was worn" mind you I ordered a 48L and they gave me a 42R, If I could give 0 stars I would.

I hate giving bad reviews but here we go. When I walked…read moreinto this place there were no customers. I saw two workers walking around. Everything seemed fine. Nothing wrong so far. The problem I had however was the stench in that place. I know this is a shoe store and all and people have stinky feet but damn there was no one there except for the workers. The smell wasn't coming from them. It was like the bad smell was just floating around in the air like evil spirit or a wicked witch casting a spell on everyone. Not sure what was the source of this evil monster of a smell. I felt sick to my stomach and told my brother that I couldn't be in there much longer. It is for this stench that I am giving this place two stars. This place has potential for 3-4 stars but damn put some air freshener in here or light a candle or something.

My son and I were greeted by all of the employees. Jalen was quick to begin helping us. He brought…read moreout different sizes to ensure my son had the right fit for his new shoes. Once we found that, he and another associate were able to locate the exact style and color my son wanted. I was happy to hear that I could pay for the shoes there and pick them up at the La Cantera location right down the road. Jalen and his associate were knowledgeable, attentive and personable.

Of all the different Dillard's stores, Rolling Oaks Mall is the least busy compared to all others…read more. I like Dillard's choices for gowns and other items. If I need something from Dillard's and don't need to visit any other stores, I just go straight here. Parking is easy, the staff can help you easily bec it's not crowded. The staff are helpful, and I get the attention I need and questions answered up until I have to pay for my purchases. It's clean as well. It's one less star, because there were items that I thought they might actually have, but they didn't.

It actually has a great selection of clothes but the staff are so weird they follow you everywhere…read morewe had this white fat guy follow us everywhere. The staff is just very strange Not sure why is it because we're Hispanic? You're in a mall this isn't a Louie Vuitton store. Most likely won't ever go back here again.

Horrible customer service it was my first time and I am EXTREMELY DISAPPOINTED…read more The worker was rude..her tone was very sarcastic and when I asked her about certain merchandise

Clerk refused military discount. Said I had to give my phone number. My phone number was already…read moreleaked on the internet and the leak said it was from hot topic. I never needed to give my number for a military discount at any other hot topic until this one. Do not go to this hot topic. Go to North Star Mall instead. I will never go here again. With everyone's information being hacked from their website you would think that they stop demanding phone numbers.

Attended the much anticipated Grand Opening today!! Tons of men's & women's clothes, accessories, &…read moreshoes, all gently used at discounted prices!! I talked to the clerk who said the line was wrapped around the building this morning prior to opening at 10am. Must've been around 200 people!! Well-organized into sections such as dresses, blouses, shirts, leggings & athletic wear, pants, shorts, some belts, hats & purses. Mostly designer names. Alba checked me out after probably a 20-minute wait in the line. She was bubbly & told me about the business & if I had any questions. They take in items for you to sell as well. Employees will give you a quote in a separate area near the entrance. Check it out!!

This store was dirty, the clothes were dirty and very worn. I waited almost two hours for them to…read morelook at the clothes I wanted to sell. The items I took in were clean and wrinkle free, all were designer labels, in pristine condition, many had only been worn a handful of times. As I waited to be helped I wandered around the store to see if I might want to take a store credit to be able to get more money for the clothes I was selling. I am not exaggerating, I would not have purchased one item I saw and believe me, I had plenty of time to look! The girl who looked at my clothes to buy just wadded my clothes up rather than put them back the way she received them. I could not say enough negative things about this dump. Don't waste your time!

Kat helped me find my perfect size when I was unsure and was so helpful! They were very sweet and…read morepatient. Thank you Kat!

We went in there to buy a pair of Doc Martens for men and the lady asked is there anything I can…read morehelp you with and I understand courtesy but when you're pushy about it and you come ask questions and you're too aggressive with customer service it just makes the environment really bad it's too aggressive for sale so we walked out. This business is not good. I would recommend it if I could give it.