This is my neighborhood Zupans, and although it's small, they have a pretty great selection of everything you could want. The service isn't bad, some friendly and hardworking personalities.. others not so much. Their tortilla chips are my secret addiction, I come in weekly for a bag. The housemaid pasta and sauces, as well as dips and pastries are delicious. You can't really go wrong with anything here. It is pricey, but it's a gourmet market. Perfect for those specialist items. Another cool thing I found is that their house brand peanut butter comes in a weck jar, it's a great deal for both! Worth stopping by to check it out. read more

A haiku review: Low-key kinda mad Now who was gonna tell me That Zupans has THIS The most delicious Creamy yolk between soft bread Absolutely huge Need another one Spread the word, I wish I'd known Sooner the better read more

Zupan's Markets - Macadam - Egg salad sandwich - Grocery Near Me - Portland, Oregon

There is a lot to like about this local grocery store in SW Portland! Parking is ample, the store displays are visually appealing and the food variety is sufficient for the size of the store itself. There is a coffee bar, a deli case, a hot food bar, and an abundance of options for food to go. I love that they offer wine tasting most days of the week. Their wine section alone is fantastic! You get 10% off if you buy six or more bottles too. The wine stewards Joy and Jason are fantastic. It stinks (no pun intended) that their bathrooms are locked and that you have to find a store clerk to let you in. And the prices are definitely inflated... maybe that's what you get when you shop locally? Service is usually pretty good. I have always been treated well by employees, whether it's the person at the register or the assistant manager. I love that they have a sample area when you enter the store! They also have good sales each week that make shopping worthwhile for the items on special. Am I ever going to do all of my shopping here? No. Is it a nice place to stop in for lunch or a nice bottle of wine? 100%. Stop in on a weekend afternoon and you won't be disappointed. The wine tasting alone is worth the trip. read more

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Olivia made me the best sandwich in the neighborhood. It was huge so I ate it over two days. Not soggy at all. So good.

I visited the Burnside location and was almost immediately profiled by the security guard. I am not white and was the only person of color in the store. I've read multiple reviews, across other platforms, from customers having similar experiences at this location. I ended up speaking with one of the Managers, Carl, who did not take the complaint seriously. In fact, he minimized the incident and attempted, multiple times, to end the conversation. That sends a strong message that this behavior is not only accepted at this particular location but it's also taught by the management of this location, and therefore by Zupan's. There is a clear problem at this location. It's an absolute shame that Zupan's would rather eliminate an entire population of customers due to the color of their skin than benefit from doing what's right and setting a true example of what good looks like. read more

Traveling south to Portland Or area for Thanksgiving and had their Turkey Dinner for 8. Wasn't expecting anything like a home cooking BOY was i surprised! Excellent food!! Their printed sheets included timelines, ingredients, and tips was super helpful. The serving were generous sized! Had the traditional left overs to enjoy. Yes is pricy, but there is quality ingredients, min food prep and delicious foods with leftovers for less than nice restaurant meal. I would give them an A+ ! read more

Amazing store! Lots of fresh produce,great meat selection and the sandwiches are fantastic out of the food service department

Beautiful store. Great service. Wonderful produce. Salads and meats great. Breads and desserts are delicious and fresh

I know this is supposed to be a review for a locally owned grocery store, which by the way, is one of my all time favorite locally owned small chain grocery stores, ever!. But I was so touched by an act of one of their employees, that I wanted to share my experience. Jenny in the floral department at the Macadam Zupans is an angel. She has an eye for design and seems to just know the perfect arrangement to create for any person and any occasion. The holidays are a struggle for me and so I decided that I wanted an arrangement to keep by my bedside for the coming days. Jenny created such a lovely arrangement for me with so many little extra touches (glitter, greenery and a little nutcracker to guide me through the next few days). While that alone would be worthy of a perfect review, Jenny herself is an angel walking amongst us. She gave me words of encouragement and was so kind to me that I left feeling more hopeful than when I walked in. Thank you Jenny in floral. Please know that your kind words and gentleness with me today deeply impacted me and gave me hope to get through the next few days. In deep appreciation! read more

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Ordered 5 items from catering and flower bouquet for baby shower. Items were ready when I arrived and they loaded items in car for me. The food was delicious, all the guest raved! Fruit was so fresh and tasty. The meat trays were ample and delicious. They provided extra peanut sauce for chicken skewers without charging. The mom yo be loved the bouquet. This was my first time using any catering service. I will definitely use Zupans catering and floral department. All staff were so helpful and friendly. Thank you for an amazing experience. read more

After reading the last review I felt like I had to keep it 100% on this Zupans. Look, yes, it's expensive and to be frank, out of my pay grade for every week shopping, but quality costs money and there are so many items you will not find anywhere else with this attention to detail. Here is what brings me here about once, twice a Month. Kabobs - The best in Portland Wine Sommelier - Professional, helpful and generous Snacks - crunchy, nut mixes are bomb (Inferno Mixture) Red Sauces - great option on organic imported amazing sauces Sausages - Their house made sausages are really tasty (Tex-Mex) Cookies - Store made ones by the coffee area, addicting. Flowers - Always presentable Roast Beef Sandwiches - If they have them buy them Fish - Sashimi grade (use it to make ceviche) Staff - Meat and fish department, always helpful and knowledgeable The folks in the fruit and vegetable dept are really generous. One checker is a bit on the grumpy side, but most are welcoming. All & All - To be totally transparent, the Zupans on Burnside has some race, ethnicity issues that keep my brown skin away. Having said that, I have only had good experiences here at this store. No one following me around the store or profiling that I noticed. Not to say it hasn't happened to other POC and if I would ever see that, I would be updating this review as well as formal complaint. read more

Not only are things overpriced, the customer service was incredibly rude. I came in with my 10lb maltipoo who's a service animal and was asked to leave. I told the employee he has a certification and offered to show it to them. He said I don't need to see it I don't think he (my dog) is. So even after refusing to see his certificate I was still asked to leave in the rudest manner ever. First of all, service animals are allowed everywhere. I felt that this was racially motivated in an already white neighborhood WHERE I LIVE. I'm incredibly disappointed, and will never be coming back. read more

Literally the whitest, blandest, most expensive watermelon I've ever been coerced to buy. The produce salesman gave me a sample of several fruits, and after insisting the watermelon would be a great option, picked one for me (although I had my doubts with his selection). This is what I get for letting someone talk me into produce at Zupans. Never again. read more

Zupan's Markets - Macadam - The worst watermelon ever. Period. - Grocery Near Me - Portland, Oregon

The meatballs purchased here were raw. I bought them in the precooked section and was sad to see that they were not cooked enough and raw inside. read more

Not only is this place the only grocery store in the area so their business is pretty much built in but they have the rudest staff of unhappy people that I have ever seen. I'm now to the point that I would rather drive an extra couple miles just not to deal with the attitudes. In all the years I have been coming here I have watched and noticed that the attitude is all the way up to management. So how does bad attitude management teach and train customer service??? They can't!!! This place is top dollar but they have a great deli at this store but I will not put up with the attitudes and negativity at this store and neither will others I know. In a day and age where grocery delivery is becoming so popular you would think that they would bend over backwards to be that "friendly" small family grocery store. But apparently they missed the memo! Being in management myself I would clean house here. It's out of control! People can't say hi back, , when you ask a question they don't want to answer and act like you inconvenienced them etc. And have you ever heard of having a smile on your face? Too bad!! read more

My upscale 7-11 store. I live in the neighborhood and Zupan's is the closest grocery store, the next closest is Burlingame Fred Meyer. I really like Zupan's, in fact everything about the store is great! The people are nice and friendly, the produce is amazing, you can find cool products not available in the bigger supermarkets, the deli counter has amazing food and deserts, the sandwiches are best in the city! The butcher is great, beautiful cuts of meat and their home made sausages are the best I've had. And the wine selection is amazing. So why three stars?? PRICES!!! Zupans is quite literally the most expensive grocery store in the city! You will pay at least 20% more on all products in the store and sometimes much higher. I come here for one or two items when I don't want to run up to Freddy's, so I'll pay an extra buck for a an avocado or pint of milk. Basically it's like a 7-11 for us. If you look, most people shopping at Zupans do the same thing. A few items at the checkout stand, very few people are doing their weekly grocery runs here. If Zupan's could figure out the whole volume thing I think they would make a lot more money on lots of people shopping for more items then they do with fewer people buying just a few items. Clearly the model hasn't worked that well since they have closed several stores. read more

You would think I would learn. I have purchased the crab from in front of the deli case four times now and each time it's disappointing. Absolutely flavorless crab. What are you doing to it? Is it old or previously frozen or both? How can you screw that up? Also, when I'm purchasing a few hundred dollars of groceries, I will definitely want a bag. Juggling groceries isn't my idea of fun. It's okay to double bag as well. The sommelier here is knowledgeable. read more

I have been buying floral arrangements at Zupan's for years. I also use new seasons, but had preferred Zupans. I won't be going back. The last two times I went in and asked to have the flowers wrapped, the person at the desk told me that they suggested adding more greenery additional five dollars. When I said no thank you they said that then the flowers would just be as is. She reiterated this twice and I put the flowers down and said no thank you and hoped that it was just that particular floral arranger. . I went to the other Zupans and bought two floral arrangements and was not upsold and received two perfectly beautiful arrangements. I thought I'd try again today, hoping that it was just a one off but the same thing occurred. what a terrible way to sell flowers and once again, I put the flowers on the counter and said I would not be back and went to new seasons and got beautiful flowers for less money. If they don't think their flowers are up to their standards, then they should put the greens in and raise the price but not tell you theyre "as is" as if they're selling something substandard. Didn't expect this from Zupan's and will not return. Today, instead of selling a $35 bouquet, which wasn't fabulous, but it was good enough, They sold nothing times two. Apparently they don't care. I suggest going down the street to new seasons or traveling a bit further to Zupan in Lake Oswego, where they don't seem to have the same need to sell flowers as is" or charge an additional five dollars. they actually have a much wider selection at the Lake Oswego location. read more

I LOVE Zupan's. Just not this one. I have been driving over to Lake Oswego when I want to buy more that one or two items. I use to live on the Westside and shop at the Zupan's on Burnside. If I was feeling a little down and moody I would just spend some time in the Burnside store, buy a few cool things, and come out feeling refreshed. The clientele there is a kick in the pants and it is a great place to people watch. I knew the meat and fish guys by name and we exchanged Holiday treats. Then I moved. Now my closest store is this one. It is so loud! My watch went off warning me that it was over 90 decibels the other day. The carts squeak and it is so annoying. The whiskey sour mix is frequently sold out. Why? If it is a good seller then just stock more! The most positive thing I can say is that their meat and fish is the best in the city. In fact, I will not eat meat from anywhere but a Zupan's. Turn the music down. How about some jazz? Watch your blueberry prices! Train your employees how to bag and do not put the bananas under the cantaloupe. And do not charge $10.00 for a serving of potato salad. Oh! put some red wine vinegar in your coleslaw. It tastes like cabbage and sour cream. And buy some new carts. read more

Everything in here is better than most super markets. They are constantly looking to improve the quality and integrity fo want they serve and offer. I know I can always get the best cuts of meat, the best seafood, and fruits and vegetables. Everything just looks better here. They also seem to select what can be considered the better quality dry goods. Lots of imported and higher level quality items stock their shelves. There is no or very limited Zupans brand other than prepared food. Even their prepared food taste better than most grocery store offerings. Their wine selection is better than most stores. They have a limited selection but never a bad option. During the summer on Fridays they even have a burger bar outside. Their quality and service are very high. Guess why only 4 stars? Their prices are very high. Think the opposite of Costco. Very small portions ask for a very high price. The cost of all this oppulance is it cost more. Still if you can afford it or want to impress someone with quality ingredients for dinner. They have the goods to take you to the next level. read more

Zupan's Markets - Macadam - Burger day at Zupans - Grocery Near Me - Portland, Oregon

Iykyk always a pleasure to step into a Zupan's. "My" store's on W Burnside, but went into this one after a dental appt. for a coffee and a nibble. Had a HH bagel, toasted w/butter -stop it. We know they're delish. This rave created over HEATHER (barista) and her magical customer service & generous Spirit. Y'all: I'm at that location like only 2-3 times/yr and she (they?) made me feel like a 10 year regular read more

I'm pretty mad that this was what I got idk why there's so much extra meat, cheese, it's doubled everything which is so unnecessary I did not order it like this and the fact the deli department just smashed it together irritates me because there also expensive 12$ for a sandwich I have to eat with a fork disappointed. read more

Zupan's Markets - Macadam - a sandwich cut in half - Grocery Near Me - Portland, Oregon

PRICE GOUGERS. Seriously. They change the prices on items daily. I had been buying driscoll's "sweetest batch" blueberries, and I saw them at Zupan's for $12.99. I was suspicious, because I could have sworn they were $9.99 the day before. Well, I went to New Seasons in Sellwood THE SAME DAY and they were $6.49. Another instance: I got some Isigny Ste Mere butter at Zupan's, and paid $12.50 for it. I was like, wow, this must be so expensive because it's from France. WRONG. I saw it 1 week later at new seasons for $7. White hot rage. I gave a star because the workers there--the cashiers, the meat dept dudes--all wonderful people. The food they carry is high quality. But you cannot trust this store to not relentlessly gouge you and hope you don't notice. What a terrible business model. They have lost my trust and I will never shop there again unless it's for an onion or something. I was getting in my car once, and saw two older, upper-class white ladies getting into a BMW, and one of them pulled out a receipt and screamed , "Oh my GOD. That was $143!" The other lady screamed, "WHAT?!?! WHY?!?!?" And they were both staring at the receipt, screaming. read more

I found this Zupan's much less claustrophobic than the store on W. Burnside and easier to shop. It's an incredible upscale grocery chocked full of goodies one doesn't see anywhere else. Depending on what you look to buy it can be very expensive. I found their seafood selection which was gorgeous to be twice the price in some cases to what I pay for the same at a local fish monger. Some of the meat selection as well is so high priced I can't say if it's different or not. For $9.99 a pound for ground chuck I'll drive to Butcher Boys in Vancouver and pay considerable less. All in all it's a great store! read more

Great selection of gourmet and local products with pricing to match. But the staff vibes are NOT it. Just ONE woman in the produce/cheese section told me to holler if I needed something, which I appreciated. Aside from her, I almost got hit by three separate stockers, rushing around corners with carts. The nail in the coffin was a checker who didn't acknowledge me at all as she rang me up; when I said, "hey, how ya doin'," she replied with, "I'm well, thanks." ?!? Sorry, is reciprocity quarantined in 2021? She then proceeded to slam my seltzer 6-packs down the conveyor belt. I told her I hoped her day improved (because it was clearly going pretty poorly) and she said, "yeah you too!" Like what?! My day was fine before I set foot in here and had to play Temple Run just to spend $150 on two peaches and some water. All in all, I didn't feel welcome or appreciated here and won't be back, despite being in the area weekly. read more

I'll upvote a star, the beer selection has gotten a little better and the music has been turned down a bit - strange but good. It's still ridiculously expensive but whatever I guess. 3 stars is fair. read more

Let's be frank, Zupan's is home to the $80 bag (not bags) of groceries. And that is just 1 meat and no wine. It is a high end grocery store so you know what your getting in for here. What it is best for: 1. Floral - fantastic 2. Butcher - get my turkey for Thanksgiving here 3. Produce - top end 4. Great cheeses 5. Pre-made hot meals and sandwiches That's not all either. Wine, patties, Knick-knacks and more. The down side. It's all at the highest end price. I mean like ridiculously high. They have some interesting staff, just seems to be always new folks and some are not very friendly (at all). Some are but some are very much not. On the regular too. Food can be a huge miss sometimes too. Tonight I grabbed a sandwich, bean and cheese burrito and a butter chicken burrito. The butter chicken was 100% rice. This thing was 11 inches long and smelled good when heated. As I ate I tasted and saw zero chicken. So after 4 bites I started digging with my fork. In the entire burrito- one 1/2 inch piece of thigh meat. This is the problem, I spent $27 on those 3 items and 2 small bags of chips. This should have meat as advertised. This item should not make it to your shelves if you charge that much for it. Big fan but will continue to only shop here for holidays. read more

Zupan's Markets - Macadam - The entirety of chicken in my 11 inch butter chicken burrito. - Grocery Near Me - Portland, Oregon

PROFILING AND HARASSMENT OF BLACK SHOPPERS NEEDs TO STOP! As someone who owns a home close to Zupans I frequent the store for little things and the customer experience from my vantage point is can be interactive but after this experience today it's shameful and I need to speak out as this treatment needs to end and accountability start somewhere. On March 11th , after a walk along the bike trail I went shopping for a few items at Zupans, it was busy day as some event was happening where food was being sampled. As I shopped for items for about 20mins, I noticed a gentleman following me and waiting for me in the aisle I was shopping. He pretended to zone the aisle that was visibly neat already. He stayed in the aisle and watched me until another customer came in the aisle and excused herself as she needed him to move so she could make room for her cart. After this interaction he left the aisle. After this incident, I was approached by a couple different employees in store branded attire asking if I was finding everything ok. I had already been shopping in the store for 20 mins without any interaction from any employee until the plain clothes employee interaction, after that i was approached several times. Extremely confused and disappointed in this experienced, I deliberately went into multiple areas in the store to confirm my suspicion of being followed. I went to produce and not soon after I arrived the same plain clothes employee was right there behind me.. then proceeded to dairy and again same plain clothes employee right behind me. I proceed to checkout and shared this extremely uncomfortable experience and disappointing harassment behavior with sales clerk. He apologized and didn't deny the plain clothes employee. I requested the manager after paying for groceries. Here's the infuriating part.., I shared my experience with manager on duty Jeremy Alcatraz and first he denied having a secret shopper or employee in plain clothes following people around for theft. He asked did he have Zupan attire on and I restated he was in plain clothes. Then as I look up, right behind the cashier station, the plain clothes employee is right there. Manager then states he's my PAC which has to do with prevention efforts . The manager stated I can see how what you described could be an uncomfortable experience. This type of harassment and lack of accountability is exhausting and frustrating when all a person wants to do is quietly shop after a nice walk in their neighborhood and not be followed because of the color of their skin. DO BETTER ZUPANS. read more

I love this store for so many reasons, except the cashiers are consistently the rudest people I interact with in any retail space in Portland. I know they can't compete with New Seasons staff who are the kindest, most helpful people on the planet, but Zupans cashiers are downright surly and seem to be so bothered that I chose to shop there today. I don't think I'll come back to this location again. read more

I have always liked a traditional Mom and Pop Italian market . My family immigrated from Sicily MANY years ago . The traditional food and family welcome is what I always get at the lake Oswego Market. Particularly from 1 specific cashier . Super cute , outgoing, petite and knows the market blond . No , we are not dating or BFF I walk in , I always get the same things . As well as a roll of quarters. NOBODY ELSE IN THIS AREA will cough one up . I grab some lunch meat because it is not slimy or spoiled in 2 days . Tasty and worth every penny. Some fruit , and cheese . Occasional meatballs and if it is a special occasion. And we can afford to , we get sausages. A gentleman named Mike used to run the deli . He was beyond kind and always welcoming. My son who was 10 at the time and always wanted to say hi to Mike ! It is the little things like that , they make a huge difference for me. Mike left opening his own restaurant. Since then , it is still nice and welcoming. Just not all the people . Only a few . #blondcashierwcherries #yourock read more

Really nice market, some delicious local produce including stellar raspberries. Cheese selection is decent. What is awesome there is the man who helped me select some less common cheeses that would also be kid friendly; and that they have a tasting basket so you can take home a couple of ounces of many cheeses. Perfect for a picnic. Solid olive and salad bars. Also, an enjoyable shopping experience--ambiance and service were pleasant. Yay! read more

Zupan's Markets - Macadam - Grocery Near Me - Portland, Oregon

The staff is the worst. Especially the ladies at check out. You overspend and they toss your groceries in the bag and even drop an item without a care. This place needs help. read more

Lots of great options & choices. Love shopping there. A bit expensive, but quality is great!

I love the product at this grocery store. I have visited here many times before. What I don't love is the majority of the staff. I have not had any of the different departments treat me well except the bakery department. I ordered a sandwich one time and the woman who helped me acted like I was inconveniencing her. Today solidified how I feel about the workers. My mom left her phone in the phone holder in the shopping cart. When we called to ask if they had found a phone we told them right where she left it. A worker couldn't take 5 seconds to go look, instead they just told us nobody had turned in a phone. When my mom was able to get there about 20 minutes later the phone was right where she told them it was... really? In a store where you paint yourselves as a family owned business who is fresh and in the community you could go out and grab the phone so it is safe until she can get there. In 20 minutes not one person had an extra 5 seconds to go grab the phone? This is so ridiculous. Customer service gets a one star and less if it was possible. A+ for the bakery department though, they seem to be the only ones that care about customer satisfaction. read more

This my goto for food stuff back when I lived on virginia st. High quality food, friendly staff. Best part is, that's its right across the street from Willamette Park. I'd buy good healthy snack, walked to the ducks and 'em stuff I got from Freddie's while eating the Zupan goodies... read more

Was definitely put off recently when I was asked three different times if I needed help within minutes of each other. Once was enough. Twice was annoying and the third time was suspect. We were only shopping the aisles off to the right and the middle gift section by the bakery. I am worried that it was because we were wearing masks! I felt that this was really not necessary. A greeting upon entry would have been enough but instead the employees by the door decided to say nothing. Please work on your customer service. read more

I know what you're thinking. It's a grocery store and why would you Yelp it? Well, for one reason it feels comfy. It's kinda farmers market feel. Store around the corner type place. Nice people working and shopping. It's part of the neighborhood. The funny part is I live 10 miles away. What first drew me into Zupan was needed snacks for kayaking. They have nice food, fresh fruits and vegetables. Also a salad and olive bar like most of these style of stores. But they also have a Pokey Bar. Ok, I'm a sushi but. I eat sushi three or so times a week. I won't eat sushi from a grocery store. But pokey, for some reason , is different. They have tuna, spicy tuna, salmon, shrimp and other things to go along with the pokey. I create a bowl and take it to go. Gearing up at the paddle splashin I keep it within reach. I paddle out to a nice quite spot and enjoy. read more

How could Zupan's not be 5 stars?? I miss it living on the west side so when I went to Oregon City and took a wrong turn coming home (hush now, this happens to me and it is often fortuitous)it occurred to me that I could buy dinner in here when I was sitting on the Sellwood Bridge. I really didnt need to shop. I WANTED to. (uh oh. ) I gave myself some stern instructions on the way in ( no wine Janet no beer Janet no brie Janet). ok. im ready. Sweet. I smelled all the pretty flowers and explored the produce. Grabbed avocadoes and limeade ( both on sale).At the deli I splurged on some roast chicken pieces and grilled asparagus. Then I grabbed some whole wheat sourdough, some sweet and sour pickles, some mint dark chocolate maltballs for princess, a couple bags of kettle chips ( on sale but have you noticed the ounces going down as the prices go up?? )some mini cookies for her lunches from the bakery, and Im done. not too bad. well under $60. Dinner was sandwiches made from that stuff...hold the maltballs. People were friendly. Everyone was helpful. Parking was easy. enough. I just like the pace and tude in here. NO wonder I cant stand Winco. Im spoiled. Confession. I ate the asparagus in the car. Kiddo wont touch it and I was hungry. What?! read more

Expensive but they have very nice quality foods and lots of items you can't find any where else.

Stopped in here on my way back to Portland from LO looking for some cool vegan treats. New Seasons was too out of the way and this was so convenient BUT - wish I had gone to New Seasons. Although their product section was really nice - forget about trying to find a variety of vegan foods in their refigrator section. ANd their frozen section breads were less that worth the price I think they have more at Safeway. I'll head a little further next time to New Seasons - worth the trip. read more