Today was a day that slowly plucked almost every last nerve...I needed a fix and was super glad to have had a treatment scheduled at the med spa here at ZZ Day spa. Jana my technician was able to take me a bit early than schedule and her service as always was thoughtful and tip-top. [[HIGHLIGHT]]I asked if I could get a glass of mimosa on my way out and she said, "Of Course!"[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As I requested my glass of "It's time to start the weekend!" I met Jenna...a hostess with the MOSTess, who kindly introduced me to the ZZ Spa membership.[[ENDHIGHLIGHT]] No sup per that I could gather, a new recipient of the someone came by expressing how great his face felt; he was here joining his Sister, a 3-year member, on her celebratory Birthday spa special. [[HIGHLIGHT]]Wow, I was happily inspired to become a member myself! No big sell, just well needed TLC after such a hectic day[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]But my W-O-W moment came when a chorus of "Happy Birthday" rounded the corner accompanied with cupcakes and a second glass of "Enjoy yourself"![[ENDHIGHLIGHT]] I am leaving, face is glowing and well protected with a SPF. I couldn't ask for a better close to my day/week. Thank YOU to all that were involved with bringing this BIG smile on my face. read more

ZZ Day Spa - Waxing Near Me - New York, New York

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Do not recommend. At best they are ok, but inconsistent at worst you'll leave sore. I visited both locations. The original location gave an ok massage. It wasn't great, but it was fine. Although it did end a little early. [[HIGHLIGHT]]Afterwards the masseuse offered me a glass of champagne. She told me they would give it to me when I went to sit down. When I got dressed and walked out (they don't have changing room so you do have to get dressed in the room you're getting the massage in) I walked into a lobby and their relaxation room was completely dark. My friend did not come out yet and I asked if I could sit. They directed me instead to a chair next to the manicure chair. I wasn't even offered water... We weren't given champagne and we weren't given a chance to relax after our treatment[[ENDHIGHLIGHT]]. I've gotten a ton of massages at very high-end spas and cheap places as well, and I have never not been given water. However, this masseuse offered me champagne, & I was then given nothing. As my friend came out, I noticed that all of the other workers were standing around with their coats on ready to leave. We didn't book the last appointment of the day, but I guess they didn't have any other appointments after us so we had to cut our visit short & just leave? One of the things that drew me to this place was their cute relaxation room & I thought it would be nice since we were celebrating a special occasion to enjoy a glass of champagne together in it. Their second location is a lot smaller. But we were welcomed into the relaxation room... It isn't quite as nice, but at least we weren't kicked out onto the street! Now let's talk about the services... again I came with a friend and again we both got massages. However, my friend had a different experience than I did. She got a much more professional European style massage where the masseuse asked her about trouble spots, asked her if her pressure was good & made sure she was comfortable the whole time. I on the other hand, got a much less professional experience. The room was so hot. It felt like a sauna. Now granted you do want it to be warm & comfortable, but this was a little too hot, especially when they put all the blankets and everything over you. Moreover The masseuse didn't ask any questions. She just went to work at maximum strength & when I said something about the pressure she was confused. Majority of the massage was done with her forearms and elbows digged into me & left me feeling really sore. The music went off halfway through the experience so I was just listening to her breathing during it. I did have to ask twice for the pressure to be slightly softer, particularly with her elbows digging into me. Overall, the massage left a lot to be desired & I even thought of ending it early as it wasn't great. But more so I felt a little disappointed to find that we had extremely different experiences. I would compare my friends experience to more of a professional higher end spa (just the practices of the massage itself... Obviously not talking about the facility) while mine was more of a quick no-frills one that you would get at a much cheaper price point. While not all together completely unpleasant the whole time, I did find myself, wondering when it would be over (not something I've ever thought during a massage before!!!) & now my shoulder is a little sore from it. I really think I now need a massage from getting my massage. Would I recommend ZZ... Not really, no. Honestly, it's a mixed bag- You don't know what you're gonna get. Out of the 4 massages from both locations... Only 1 I would consider good (according to my friend), 2 were just okay, & this last 1 was honestly bad. I wish I had a better review to share. I was really hoping to say the second experience was so much better than the first. But alas, the massage part was worse (but I did forget to mention that the service was much better. The receptionist was much more friendly at this location. ) Maybe if I had the technician my friend had this would be completely different review! At the moment, I don't plan to go back after these 2 experiences... I do feel like it was a little bit of a waste of time and money and honestly, my back hurts now! [[HIGHLIGHT]]I didn't want to be mean during the last massage, but I actually was contemplating getting up and telling them at the front This was not working for me. (I couldn't think of a way to tell the masseuse how to make it better. What was I gonna say, change up your whole style?) - but it really wasn't good[[ENDHIGHLIGHT]]. I also didn't really expect the front desk to do anything about it unfortunately! So as you can imagine, I do feel a little bit cheated by this experience. I don't think I would go back at this point. Unless the spa offered to make it up to me... And even then I would be very picky on who would be performing the massage as I don't want to be sore again. If somehow I end up going back, I will update this though. read more

I was gifted a 90min massage bc there was a $50 special for Black Friday and it was amazing. [[HIGHLIGHT]]Apparently you reserve your service and they pick the location for you however if you want to change locations you can call and ask.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We arrived and were let up by the door person and were greeted so warmly upon arrival.[[ENDHIGHLIGHT]] The waiting room is a little small but the faux foliage and the fountain makes the space so cute and serene and really semi private. Plus, they don't make you wait for long. I got Joanna, who I think is Russian and she did not disappoint. My massage seemed a little short (I didn't time it per say but I checked the time on my way out) but it was effect so I couldn't complain if I wanted to. She was so attentive and knew exactly what I needed after my initial consultation on problem areas. My lower back an ld shoulders thank her immensely! They have a few promos still going on but you can only get/use one so choose wisely. I would say the $87 3 in 1 would be best for sure. read more

ZZ Day Spa - Salut!! - Waxing Near Me - New York, New York

[[HIGHLIGHT]]Great spot for a massage.[[ENDHIGHLIGHT]] Heavenly location that relaxes your senses on entry. I tried the deep tissue n it was amazing!!! read more

ZZ Day Spa - Waxing Near Me - New York, New York

Zz day spa- they do NOT have a groupon. Ive learned to call before purchasing groupons and glad I did. Services I received were a Massage and mani/ pedi. Alex and joanna provided great service. One of the best massages I've ever had, if I were local, I'd be a regular. Cute ambience as pictured by other reviewers, very friendly staff. On my return list if I ever find myself needing a spa day in NYC. Thank you! read more

Love this location, they have a lovely relaxation area with fountains and ocean scapes. Jolanta and Marie are some of our favorite massage therapists, but when they're not available the other massage therapists also give great massages. read more

Been to this spa at least 5 times and can't believe it took me this long to write a review. It's such a nice getaway from nyc hustle and bustle. The entrance is really unassuming but once you enter you get hit with instant relaxation vibes with the calming aroma, music, and atmosphere. [[HIGHLIGHT]]All workers are so kind and calming.[[ENDHIGHLIGHT]] Always went here for their two person massages and only thing I notice is the quality of the massages varies from person to person and each time it was either too hard, too soft, or techniques of massage was quite different so definitely recommend doing research if you prefer something specific. Otherwise their dessert cheesecakes are soooo good and perfect ending to a spa day. There's also sometimes complimentary soaps and I've collected a bunch over the years, they smell so great! Cute swing seats, comfy couches and pillows, grand bathroom, it was the whole package. [[HIGHLIGHT]]And a big bonus that adds to the relaxation experience: they really value customer service so they don't harass for tips and are surprised and grateful when they do receive some, which I was really surprised for so it makes everything feel so genuine and welcoming![[ENDHIGHLIGHT]] read more

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Superb service from beginning to end! We were immediately offered refreshments after checking in and relaxed in their oasis waiting area - and the massage was incredible! 5-stars through and through! read more

ZZ Day Spa - Oasis waiting area - Waxing Near Me - New York, New York

Don't waste your money or time or energy . I had a birthday gift card package booked here, and honestly, I dont recommend . [[HIGHLIGHT]]The booking process is not smooth. You cannot easily book directly through the website, and when you call, it is difficult to reach someone.[[ENDHIGHLIGHT]] I had previously used part of my gift card for a massage at a different location on 36th street, and found the service underwhelming. There wasn't a good first impression. [[HIGHLIGHT]]When clients arrive, they are usually offered champagne or a mimosa and chocolate. I was told to sit, but I noticed that every guest who arrived after me was offered this by the front desk. The same staff member walked past me several times to offer other guests, but I was never offered anything.[[ENDHIGHLIGHT]] It made me wonder whether it was reserved for a particular kind of guest, or whether I needed to make a certain type of payment first. I eventually went to the front desk to ask if I was entitled to it, and she said yes. I then had to ask, "Can I get one too? Because I still had money left on the gift card, I decided to return with an open mind and try a different location., I booked a Swedish massage and facial here ,after a long flight, hoping for a relaxing welcome back to New York experience. The massage was very disappointing. It did not feel relaxing, intentional, or therapeutic. It felt more like my skin was being rubbed than my muscles being massaged. There was no real kneading, no focus on pressure points, and no attention to tension areas, even after I repeatedly asked for more pressure. My feet still felt tense afterward, and there was no meaningful foot or head massage. Although I have immediately booked a massage somewhere else. The facial was better in communication, but still disappointing. I booked because I specifically wanted steam and extractions, which I mentioned over the phone. After exfoliating, the esthetician went straight into extractions. When I asked about steaming first, I was told the steaming machine had not been available for a while, and the only available one was being used by another esthetician. That should have been communicated before the service. She also used a vibrating metal spatula type instrument on my face without explaining it first, and I had to ask if my face was being shaved. [[HIGHLIGHT]]The worst part was the front desk. After both services, I went to pay my remaining balance. I was already dissatisfied, she asked how it was nonchalantly, I hesitantly said "Great" with a smile because other customers were around and I did not want to discuss my dissatisfaction publicly[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]She handed me the payment machine and said in a snappy tone that it would ask if I wanted to tip or add a custom tip. I usually keep cash for tipping when I am happy with a service as I love to hand it directly to the staff, but with how the front desk spoke to me about tipping , turned the machine toward me, and stood there staring while waiting for me to tip, I felt uncomfortable[[ENDHIGHLIGHT]]. I entered something just to move past the awkwardness. [[HIGHLIGHT]]Immediately after I pressed the machine, she said in front of everyone, "Is that all you are tipping? You are tipping just mentions amount ...?"[[ENDHIGHLIGHT]] I asked, "May I know what the problem is? Have I paid for the services or am I owing?" She said yes, I had paid. I asked, "Does the payment come with gratuity or a service charge?" She said no. So I said well, I have made my payment, we are good. [[HIGHLIGHT]]Then she asked me in front of everyone, "Are you from here?" I said no. She continued, "Do you live here?" I said no. Then, "So you are just visiting?" I said yes. At that point, it felt like I was being interrogated in a detention cell, over an optional tip[[ENDHIGHLIGHT]]. That was when I knew I was not giving a cash tip. I will not be intimidated into tipping for a service I already paid for, especially when I was not happy with the service. No guest should be treated this way because a spa calls itself luxury or best rated. Luxury should show in the quality of care, communication, professionalism, and guest experience, not bare minimum service topped with mimosa and chocolate. read more

Came here for my birthday with a few friends. The atmosphere is super relaxing; you're instantly greeted with a glass of champagne or a mimosa (they have sparkling apple cider too for a non-alcoholic option). They offer free refills as well. The massage was heavenly and I felt really nice afterwards. As part of the birthday package, they also offer you a set of 6 soaps to choose from (you can pick 3), a tiara/birthday sash, and a small birthday cake. Overall def felt very pampered and would return for a special occasion. read more

ZZ Day Spa - Waxing Near Me - New York, New York

Okay, i've been here twice. The first time it was wonderful. The second time I paid for an hour which typically means 50 minutes of hands-on body work. They came and got me three minutes late and the massage was over 10 minutes early. Which means I ended up with about 39 minutes of hands-on work. I think they used me to catch up for the day, but when you pay for an hour, you shouldn't be shorted! With how expensive massages in New York are, this left me feeling a little disappointed. I will say I love the mimosas in the room to sit in and chill out for a little bit. [[HIGHLIGHT]]The Front Desk staff are also really wonderful.[[ENDHIGHLIGHT]] I just don't feel like I got what I paid for but maybe it was an off day! read more

[[HIGHLIGHT]]the most relaxing experience from the moment we arrived, beginning with mimosas and chocolates in a cozy alcove, watching beautiful ocean waves while listening to soothing music.[[ENDHIGHLIGHT]] my swedish massage with Marie was the best I've ever had with her expertise on lower back pain. [[HIGHLIGHT]]I left feeling relaxed and restored, and best of all pain free in the days to follow![[ENDHIGHLIGHT]] 10 stars from me! read more

This was honestly the best massage experience I've ever had! I even fell asleep, which almost never happens to me. [[HIGHLIGHT]]From the moment you walk in, Viktoria and Jenna at the front desk make you feel so welcome and cared for.[[ENDHIGHLIGHT]] And Kyle--my therapist--has angel hands! I'm beyond grateful. I also signed up for a membership at a great price, and I can't wait to come back every month for this level of relaxation read more

We booked the Happy Me Birthday package - what a perfect way to spend a relaxing 27th birthday! It included a wonderful couples massage, a delicious birthday cupcake, and a thoughtful spa gift of international soaps. [[HIGHLIGHT]]The atmosphere was calming, the staff were friendly and attentive, and every detail made the experience special.[[ENDHIGHLIGHT]] Can't wait to come back! read more

I've been to 56th and 36th locations many times. [[HIGHLIGHT]]Receptionist turnover is fairly frequent so don't get attached.[[ENDHIGHLIGHT]] The prices can't be beat with the deals which tells me to make sure to tip well. You get the massage you get so be open minded but don't be shy to give feedback if you want different pressure. [[HIGHLIGHT]]These women are very nice and work hard so be nice too![[ENDHIGHLIGHT]] read more

I booked the Couples "Pamper Us" package for my girlfriend's birthday and paid an additional $30 to schedule it on a weekend. We later had to reschedule to a weekday, and when I called to change the appointment, I was told I would receive a refund for the price difference between the weekend and weekday rates. On the day of our appointment, I reminded the front desk about the refund, but I was only refunded $1. The staff explained that after tax, the difference came to just one dollar -- which makes no sense, as I had already prepaid for the full package through their website. It felt like they adjusted the numbers simply to avoid refunding the proper amount. [[HIGHLIGHT]]I was also told I would receive an email explanation, but I never heard back from anyone at the spa.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Having to discuss pricing and refunds in front of my girlfriend completely ruined the birthday experience I had planned.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Overall, I'm extremely disappointed in how this was handled -- both the lack of transparency around pricing and the poor communication afterward.[[ENDHIGHLIGHT]] I won't be returning, and I hope the business takes accountability to improve how they treat their customers. read more

Very nice spa, but we got the couples massage package for 80 minutes but the massage was only 70 minutes. Saw some other reviews say the same thing. We did not mention it to the Manager on the way out, but we probably should have. Regardless, we were greeted with champagne and chocolates ahead of the couples deep tissue massage. The masseuses were great and the pressure felt nice. I felt like all the knots were gone from my upper back. We had told them it was our anniversary ahead of booking and they brought out two mini cheese cakes after we were done, as well as some scented mini soaps to take home. That was a nice touch! Overall, good value for the money you are paying and the spa is very clean / zen. Just wish we got the 10 extra minutes. I would still recommend! read more

ZZ Day Spa - Waxing Near Me - New York, New York

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Joanna and Dejana are excellent at deep massage that lasts hours. The atmosphere is lovely - not overly scented, water effects, lemon water etc - but none of that would matter if the massage didn't get out the knots and address the aches and pains. read more

My friend went to this spa for a massage. She went to the bathroom and over heard the massage therapists talking about her body before the treatment. So unprofessional. would not recommend read more

When I was looking to treat my mom and I to massages for Mother's Day, I saw that ZZ Day Spa offers great spa packages. I chose to do a couples massage package and noted that it was for Mother's Day. The spa is conveniently located in Midtown Manhattan, but feels very serene inside. First, we were welcomed into our semi-private section in the lounge area, where we were offered champagne and mimosas before it was time to head to our room for the 50 minute deep tissue massages. The massages were excellent and it was a cute surprise for the masseuses to end it by handing us a rose. We then headed back to our lounge section to enjoy some delicious cheesecakes as well as more drinks. They even brought out a tray of soaps with scents from around the world for us to smell and choose 3 each to take home as a spa gift! We felt so pampered throughout the experience and just may have to make it an annual Mother's Day tradition. read more

Love it here. [[HIGHLIGHT]]I signed up for the membership and try to get a massage once as month as part of my self care routine.[[ENDHIGHLIGHT]] They offer you champagne if you partake in alcohol and chocolates while you wait. I haven't had a bad masseuse yet and the scent and sounds in the waiting room is delightful read more

ZZ Day Spa - Waxing Near Me - New York, New York

I was so excited to get a spa day! When I arrived I parked on the street nearby. I walked in, and the place was welcoming! I was greeted by a very nice lady. I checked in and had a mimosa while I waited. Isabella was my masseuse and she brought me to the back to a nice room. I got a deep tissue massage for an hour, and it was amazing! When I finished, I got some delicious cheesecake and amazing soap! It was a great experience! read more

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I had a great experience today for my fiancé's birthday. The massages were great by Nancy and Selene and everyone else was very kind and attentive. Some nice birthday surprises with a cake and champagne. AI was helpful I signed up for some continued massages! Thanks! read more

ZZ Day Spa - Waxing Near Me - New York, New York

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My mom and I visited ZZ Day Spa for their Mother's Day Special and we were both completely mesmerized by the ambiance. From the minute we stepped inside it was like a tropical destination, we were greeted so warmly by the staff everyone there was so amazing to us. It was really hard to leave especially after our relaxing and rejuvenating facials and we actually learned a lot more about how to take care of our skin. I can't wait to go back and try their other services! read more

I got a birthday silver package as a gift. It was simply magical. It's a zen paradise when you walk in. I was quickly ushered in to a tropical oasis with a mimosa to start. I was later taken in to get my massage. It was so relaxing and an awesome massage was one of the best I've had. I was taken back to the tropical oasis with another mimosa waiting for me. Shortly after Kenzie comes out singing Happy Birthday to me... So Sweet! Afterwards she comes over with a tray with soaps from around the world. She told me I can choose three as a birthday gift. Then I was brought into a room with lots of pretty photo ops. So beautiful... Kenzie is a doll and went out of her wzy to make me feel special on my birthday. This place is amazing. I definitely plan on going back.. read more

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My first time experiencing a couples spa package, and it was super relaxing and absolutely amazing! From the ambiance to the service of the staff, you really feel like you're on a tropical vacation. The moment you walk in, you are greeted by the sweetest front desk staff. They will then bring you to a beautifully decorated waiting area where you will enjoy some refreshments. Once your room is ready, your masseuses will bring you to the room and begin your experience. At the end, we were given some more refreshments, desserts, and even some spa gifts to take home. Definitely recommend if you're looking to spoil your partner, friend or family member! ‍ (P.S.) Already planning my next visit back read more

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Used to think this place was 5 stars but in the last year or so the massages have been pretty mediocre. They always try to get you to spend more at the end, which is also off putting. Likely will not be back. read more

They are who they say they are!!! Dont walk runnnnnn go alone take ah boo ah friend whoever Just go!!! Booked the couple romance pamper me package and definitely will be back again. My facial with Mariah was so relaxing, but the massage omg the massage I forgot the lady's name she was older and worked magic on me. The complimentary mimosas, chocolate, and cheesecake just seals the deal on this place. I'm definitely making this a go to place for myself to just relax!! read more

ZZ Day Spa - Complimentary soap - Waxing Near Me - New York, New York

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[[HIGHLIGHT]]This spa the best! Impeccable customer service and the staff is super friendly and nice.[[ENDHIGHLIGHT]] Facials are thorough and massages are incredibly relaxing. Can't recommend them enough! read more

ZZ Day Spa - Waxing Near Me - New York, New York

Very nice and clean place. It has great atmosphere and the staff is really friendly. Pricing is affordable definitely recommend it.

Dejana was AMAZING!! walked in feeling tension in my neck and shoulders and came out feeling entirely RELAXED!! [[HIGHLIGHT]]Professional and excellent customer service.[[ENDHIGHLIGHT]] Will be back for sure!!! read more

Had the pleasure of coming to the new location today and had a wonderful massage and facial. The space is clean and new. Afterwards I was treated to a mimosa, chocolates and I got to take home 3 beautiful soaps. Add this spa to your list now! read more

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Upon walking in, I could tell that this spot is much better than the rest for a massage on Classpass in the area. For 30 credits I got a 50 minute Swedish massage and was offered room temp, cold or lemon water and was sat in one of the many private seating sections covered by lots of fake plants, fake candles and a huge tv screen that had a pixelated video of the beach. The bathrooms are also very clean, have humidifiers with essential oils running, and individual towels to wipe your hands after washing instead of paper towels. The masseuse herself was great and she took great care of me. I will definitely be a regular at ZZ! read more

ZZ Day Spa - Waiting room - they have different private sections and swings! - Waxing Near Me - New York, New York

ZZ Day Spa has exceeded my expectations. This was my first time ever getting a massage. My boyfriend surprised me with a Valentine's Day package and I could not be more excited. We checked in and was quickly guided to our room, it was decorated so cute and romantic for Valentine's Day. Hilda was my masseuse and she has hands of an angel! First she asked what parts of my body I wanted more focus on. She went straight so work and made me feel so relaxed My favorite part might be the hot towel towards the end of the massage. It was truly relaxing. Then we had a little sit down private area. We were given cake, a rose, candles in water, and a drink of choice. Everyone in ZZ Day Spa was so friendly and kind. I love this first time experience and would recommend anyone who wants to try it! P.S. I went home with a goodie bag! read more

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ZZ spa was a grear experience! The staff is very professional and amicable. I received the best massage from Barbie and Hilda Gonzales gives the best facial and reflexology massages in the area! highly recommended read more

I had a great experience at ZZ Day Spa! [[HIGHLIGHT]]Everyone was so hospitable and friendly[[ENDHIGHLIGHT]], and the space was exceptionally clean and relaxing. I've visited multiple times now, and each visit has been amazing. I'll definitely be returning again! read more

[[HIGHLIGHT]]Really rude. They hung up on me and sent me to voicemail[[ENDHIGHLIGHT]]. I believe a business should be kind in every aspect of business. read more

A Very Special Day!! My husband and I spent the first half of our Silver Anniversary at ZZ Day Spa. From the time I made our reservation, everyone was helpful and friendly. We splurged and chose the Couple Spoil Us (4 hour package). It cost a pretty penny, but it was so worth it. When we first arrived we were seated in a special waiting area with large plants and relaxing music and even a couples' swing!! We felt like we were in an island getaway. We started with a couples massage. It was very relaxing and soothing. After that we took a couples 30 minute bath. The water was excellent and they provided chocolates and mimosas. After that we went to have our facials and then pedicures. Once we were dressed, we were taken back to the planted area. There was a tray of finger foods and mimosas. The entire staff came out and surprised us with a chocolate cake for our anniversary. Everyone was so sweet. I could have floated home, I was so relaxed. It was the perfect beginning of our Silver Anniversary celebration. read more

[[HIGHLIGHT]]Great customer service![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Erica was lovely.[[ENDHIGHLIGHT]] It's nice that a spa has that sense of tranquility and friendliness from the staff and the ambience of the place is really nice with plenty of plants and nice music. Great for massage time :) read more

I was very surprised by the whole process from the coordinating and setting up the appointment to the end of the whole experience. The customer service was very patient and friendly to help me despite me changing my appointment times a few times. The place was welcoming and relaxing, the massage were great and they are very efficient. They even accommodated one of my friend because she has to breastfeed and let us go into one of the room. They offered us some complimentary champagne and Ferraro Rocher chocolate. I highly recommend to go there and they exceed my expectations. read more