Our roof leaked on a multi-tenant building and the ceiling fell in. Soria prioritized this repair,…read morecompletely dried everything to insure no mold growth, replaced insulation, Sheetrock, and had everything painted and sealed up in less than a week. Responsive. Great communication. Clean. Efficient. 100% would hire again.

Great response to our emergency cleanup situation caused by a leaking water heater. These folks…read moreare the best at what they do!

West Coast Remediation did an excellent job on our small kitchen remodel. During the project they…read morefound mold, explained everything clearly, and handled the remediation professionally. The team was reliable, efficient, and easy to work with throughout the process. Very happy with the results and would highly recommend them. Michael

I would highly recommend West Coast Remediation for their professionalism, and excellent work…read more For two years, I had a leak in my bathroom ceiling. Every time it rained, the ceiling would become wet and would sometimes even drip. I had contacted professionals over the years, but no one was able to determine where the water was coming from. I called Nolan at West Coast Remediation. After investigating the problem, Nolan was able to identify exactly where the water was getting in. He repaired the leak and then repaired the ceiling. After dealing with this frustrating issue for two years, I am incredibly grateful to finally have it resolved. Nolan was professional from start to finish. Thank you, West Coast Remediation! I would gladly recommend West Coast Remediation services to anyone.

I was very impressed with the professionalism of this company. This was a deep cleaning of the…read morekitchen and subfloor areas after rodent intrusion. The company was very quick to respond and come out to our home to assess the scope of the clean-up job. Luis, the project manager, was excellent at staying in communication with me prior to the job. And Carmen arrived on time, was personable and skilled. She did an excellent job of cleaning under the cabinets and in the sub-floor areas thoroughly. I would definitely recommend this company!

I hope you never need to utilize a water damage company because if you do, it was a nightmare what…read moreled up to it. However, if you do Serv pro hands-down, top notch service from the moment they answer the phone to every step in between have made this nightmare a little more bearable. My home flooded and I have been in the trades for 25 plus years and I've never been on this side of the spectrum but a huge shot out to Serv pro and their entire team. Very thorough and great communication. The level of professionalism is unheard of especially nowadays in the trades their care for your personal items as they carefully individually wrapped each item with bubble packing and bagged it to ensure all of my personal items were cared for boxing everything from my 4 bedroom home and moving it out to the storage containers in my yard, the constant communication every step of the way from each department that came in and out of my home, left me speechless and in ahhhh In just how well of a ship they run! I am now at the plumbing reconstruction stage should be completed next week and Servpro will come back in and move my house back in thank you Serv pro a special shot out to the young man who came and assessed my home the first day I do not remember his name Unfortunately but he knows who he is a big thank you young man for your professionalism and walking me through it, you were the first person I met with the company, even though the gal who took my initial call, set the bar high you carried that torch as the first point of contact out in the field And the level of peace of mind that you provided was powerful to say the least, and the gal who is in charge of doing my pack out thank you for checking in every day and letting me know where we were at, and the constant reminder that I wasn't in it alone and everyone in between you guys rock Servpro keep kicking ass and leading the industry with your professionalism! Five stars is not enough to give you guys!!!!!!!

Alfonso did an incredible job! He was prompt, went out of his way to come on a holiday week for an…read moreestimate, thorough and friendly. Would definitely recommend his services to others.

They were very responsive, always available for communication, professional, friendly and did a…read moregreat job. I'm happy to recommend them.

We had a great experience with Clean-Tec. We had a 4'x6' skylight break into a million pieces all…read moreover our family room. They cleaned it up so you'd never known it happened. They got up on the roof and cleaned up the edges of the skylight and sealed it so stray pieces wouldn't fall down when the frame was removed. I really appreciated that I could talk to them on the weekend and that the job got done right away.

I recently requested an estimate from Clean-tec for crawlspace cleaning and sanitizing and interior…read moremold remediation. I was impressed with their service every step of the way. Great customer service over the phone, and I was able to get an appointment right away. Devin and another inspector arrived on time, were super professional and polite, and did an extremely thorough inspection under the house. Devin told me the primary problem in the crawlspace was bacteria, not mold, which I was surprised to learn! He explained in detail the process for cleaning the space, and patiently answered all my questions. (Including later on the phone, when I had even more questions.) The interior inspection in the home was just as thorough. I would definitely recommend Clean-Tec based on their professionalism, deep knowledge, good communication skills, and integrity. These guys know what they're doing!

Roto-Rooter made a house call on Saturday to resolve a clogged toilet, backed up shower drain and…read moreclogged sink. They started with the clean out in my backyard that yielded no results. Charge:$592 for a fraction of an hour. Then they agarred the clean out closest to the affected toilet and cleared that and the shower basin. Charge: Another $592 for a fraction of an hour. They claimed these were separate projects and had to charge them as such, each for a minimum of an hour. They did not unclog the sink, which would have cost yet another $592. I "unclogged" the sink simply by opening the stopper. They told me they "forgot" to give me the senior discount because I did not ask for it. They practically laughed in my face when I questioned these charges.

Nestor was great! I truly appreciate the time that was spent to get the job done…read more Nestor was courteous, professional and respectful. You have a great employee that wants to get the job done right! Thanks again Nestor!

I agree with all reviews below ( less then 1 star) regarding this company - horrible to say the…read moreleast - took over 1 year to get our kitchen back + all the times I had to have them return for faulty work they did - with no return calls, no follow-up - to say we'll get back to you. Needless to say the office Mgr is/was no help - not only did they ask for money upfront bc they claim no insurance payment had been made - they insisted for payment & even sent me a threatening letter with legal repercussions. AAA recommended them, however since this has occurred, they have been dropped from AAA Insurance - also checked with CSLB (Contractors licensing Board) their license is in active. Save yourself the stress - go with another contractor who has 5 star reviews and is a legal contractor.

9-4-2021 IF I COULD…read moreGIVE THIS BUSINESS NEGATIVE STARS, I WOULD!!! So a few months after waving the white flag and giving up on thinking that this inept company could ever finish our house right I get a certified letter in the mail from them. Seems their financial person April has been having trouble getting payment from the insurance companies middle man. She's trying to send me a bill for the $29,000 they are owed for their sub-standard work! The letter says I have 10 days to pay them before they send it to collections. How ridiculous is that? I called her immediately and told that I was shocked that she would have the balls to contact me after the complete disaster that was our home repair. If they haven't been paid then that is between them and the insurance company. I'm not responsible for paying them. I told her to go ahead and try to take me to court. I will happily laugh in the face of any two-bit lawyer they are desperate enough to hire. STAY FAR AWAY FROM THIS SHADY AND INEPT COMPANY!!!