We had a major water emergency in our home that needed a swift response to address. The team at DKS…read morecame out the same day and began the cleanup and drying process. Tito and Erik were knowledgeable, professional and willing to answer all our questions. For prompt service and peace of mind, we recommend Disaster Kleanup Specialists.

Tito and Tony did a great job! Tito was communicative, pleasant, and knowledgeable. What a great…read moreteam!

WHEN A GIANT TREE HAS FALLEN ON YOUR HOME, AND YOU ARE FEELING OVERWHELMED, CALL MONTEREY BAY…read moreSOLUTIONS! Fortunately, our Carpet Cleaner alerted me to the fact that my dealing directly with our Insurance on a Claim meant that I better make sure that I was able to identify all of the damage to be included in the Claim. He recommended that I call MONTEREY BAY SOLUTIONS (MBS) in before I went much further. The BEST recommendation I've had in a long time. Monterey Bay Solutions came in, and efficiently used their state-of-the-art Infrared equipment to identify HIDDEN WATER BETWEEN THE WALLS. We knew that the giant PINE TREE branch had fallen through the roof & attic, and was sticking into the Master Bedroom. But, the CAL FIRE firemen were there in minutes,, securing the roof, pulling out the branch sticking through the roof, and otherwise minimizing and capturing the rain water as it came into the bedroom. WHAT WE DID NOT KNOW was that the rain had gone between the walls. So, our timely call to MONTEREY BAY SOLUTIONS saved the day. We would have thought that we were clear of any water issues when the Cal Fire put a 30 gal tub down to catch that water, but Monterey Bay professionally documented all of the hidden water we would not have known was there, growing mold and other problems. MBS provided an exceptional Damage Remediation Plan for our Insurance, complete with INFRARED PHOTOS to document the damage by providing irrefutable proof by the vivid colors which indicated how bad it was. Then, they neatly and professionally cut the drywall open, placed their dryers and their Dehumidifiers near the areas needing to be dried out ! The Tenant told me that they were so effective that his bath towel that had been left in the bathroom shrank into a tiny ball once the moisture was all pulled out. But, the point was that, it is only with those machines that the areas between the walls would ever have dried as quickly as they did. I HATE TO THINK WHAT WOULD HAVE HAPPENED IF I HAD NOT CALLED MONTEREY BAY SOLUTIONS TO THE RESCUE! Ismael came out the very next morning, ready to prepare a professional plan for our Insurance. If I had signed off on the house being "good as new," I would have regretted it. MBS both dried the damp areas, but they also applied an anti-bacterial product on the wood to make sure our sensitive family members were safe. I whole heartedly recommend MONTEREY BAY SOLUTIONS if you find your self with water damage. Or, if you simply want to use that expertise to clean your carpets!

A few months after a water pipe leak inside a wall of my house was repaired, a significant mold…read moreissue occurred in one of the bedrooms near the leak where water had seeped into sheetrock and under hardwood flooring near the wall. My tenants were upset and worried. After calling Monterey Bay Solutions, Ishmael came out the very next day and made a thorough inspection and offered a very reasonable, practical, and safe mitigation plan. He did not exaggerate or sugar coat the potential problem and extent of mitigation needed. He was positive and practical, easing my mind and the minds of my tenants. The work he and his crew did was prompt and professional and followed the schedule that was laid out at the outset. When finished, we had lab tested air samples that were clear of harmful mold spores and a room that looked as good as new. Months later when another small mold issue surfaced in a nearby closet area, Ishmael and crew were back the very next day. The same thorough mitigation and testing process was applied to the closet space. The callback work was handled just as promptly and professionally as the original work and was considered a follow-up service with no additional billing. I highly recommend Ishmael and his crew at Monterey Bay Solutions for any water damage restoration work.

Wassons is comprehensive and efficient. They satisfied every…read morearea of the services they said they were going to complete. Ethical and community minded staff from ownership to every employee. You will get what you pay for with Wassons!

Here's my experience: hired Wasson's to clean our air ducts because of a bad smell. We agreed on a…read moreprice and signed the contract. We paid them for the contracted service. Then they produced a rodent and said we had to pay them another hundred bucks. I told them we wouldn't pay that, and they could put the dead rodent back in the duct. Next thing we knew, they started demanding the money (pretty desperate, I guess), and when we said we would only pay for what we hired them to do, the account went to collections, and then turned up on my son's credit report. Over a hundred bucks! So I reviewed them on Yelp, the BBB, and all the usual advertising "rating" services. Wasson threatened to sue me; I said, go ahead, it ain't libel if it's true. Never heard a peep. So, Mr. Wasson, I'm back. Go hire your internet cleanup service to remove this review, or get Yelp to screen it. Hope it was worth the hundred bucks. PS Caveat emptor. If a business says you owe them, even without a judgment, it goes on your credit bureau rating. Where are the consumer protection agencies? Wish anybody could claim Wassons owed them a hundred bucks and report them to Equifax. But that wouldn't be ethical. PSS Go on Youtube and search "home air duct cleaning NBC". It's VERRRRRY interesting.

I am more than unhappy with Scudder Roofing. Completely aside from how nice they may be and how…read moreprofessional they appear, they sold my 89 year old aunt a 50-60 year, top of the line new roof. Now you tell me, what does an 89 year old need with a 50 year roof? It sounds like deliberate deception to me and may even qualify as elder abuse. She was hit with a bill for $49,000 and change and had to take a good deal of money out her IRA and put the rest on a charge card which, if she made the minimum payment each month, would take her 30 years to pay off. Avoid this company and tell your friends.

Scudder Roofing to the rescue! I called and left a message with an emergency leak and was responded…read moreto immediately. They were able to dispatch someone the very next day. Their technician, Bernie, was very professional and knew what he was doing. Scudder has an incredible reputation and their fast & professional response is appreciated.

Disappointed , thumbs down . And until now I was not emailed a quote. Did not even issue me a…read morereceipt for the money I paid during the visit.

After inspecting my roof , Chimney Flashing, Salinas Valley Roofing , did a minimal repair and told…read moreme it was just fine . Salinas Valley Roofing did not charge for the repair , and I was extremely pleased and thankful.i will use them if needed in the future.

I had an excellent experience with this HVAC company here in Monterey! From the moment I called,…read moretheir customer service was very friendly, professional, and quick to schedule an appointment. The technician arrived on time, explained everything clearly, and diagnosed the issue right away. He made his repairs efficiently and even took the time to give me helpful maintenance tips to keep my system running smoothly. The pricing was fair, and the whole process was stress-free. Even down to the payment upon completion. I'm really impressed with the quality of their work and their honesty. I will definitely continue to use them for any future heating or cooling needs and highly recommend them to anyone looking for reliable service!

This is an update since my initial review of this company a few months ago. It turned out the…read morefurnace thermostat went out due to improper installation of the wiring, which this company refused to diagnose or fix. I also found out they did not get the permit prior to installing the high efficiency furnace, and did not do the required leak test afterwards. I had to file a complaint with the CA contractor licensing board to have them act on this. They also made an error in connecting the gas line to the furnace. Then the owner wanted the non-functioning used thermostat, which I already paid for and was thrown out by another HVAC company, to be returned so he can use it at another job. This company needs serious improvement in basic business ethics, customer service, quality control and meeting the minimum legal requirements for the trade.

Loved my experience with Sabas, who came promptly after making a nearterm appointment to see if we…read moreneeded more insulation. Great guy and just who Ponzini would want to represent them. If I get work done it will be these folks who do it. Thanks much!

I was able to get an appointment for an inspection and assessment of my house Insulation within two…read moredays. To my surprise, no additional Insulation is needed and I just have to live with the fact that my house is about 6° warmer than it is outside throughout the warm months. I really appreciate Sabas coming out for the visit and assessment. Great company that I would have no qualms in using for Insulation needs.

TL:DR. Carlon's over priced, poor and sloppy workmanship, and poor service. I don't know how they…read morestay in business. Carlon's fire was brought on to our project by our GC (another story). They bid $2800 to cap one sprinkler head, separate one head into two, and change 6 other heads to the flush mount heads. It was "a lot of work as we have to cut the drywall all around the changes". Our GC told us to take bid as no-one else would come out. We asked him to see if it could be a bit lower as that seemed high. Were told no. Then, the electricians convinced us to take down all ceiling drywall, so the job got even easier. The tech came and did the work in less than 3 hours leaving behind temporary caps until drywall and paint finished.. We asked GC to ask for discount. He was told no. "you accepted the bid, we did the work". OK, fine. Well, fast forward to end of project. GC no longer involved. We had to call Carlon's. Left messages with office that were unreturned. Tried to call Gabe the manager/owner. No answer. VM full. Finally, I called office and told them that I wanted to speak with Gabe and wasn't hanging up until he got on phone. I explained our frustration. His reply was that he had vacation and then was sick a week. Well, someone should be telling us that. Gabe agrees to schedule the final work in two weeks, "its on our big white board in office". No call to schedule the agreed upon week.. Call again. "Oh, we missed that". OK, we will come Thursday. Well, I"m working. What time? 230 and I have to be there to get the work done. I rush home from work to be there. No guy. Go look in house. Huh, he came before I got home and just did it since I had other workers there who had house open. And, left greasy handprints on my freshly painted ceilings. Thanks a bunch. And, I will also mention that every time I spoke with Gabe, he seemed either high or that the neurons in his brain don't really connect all that well. We did wind up needing more sprinkler work and call Monterey Fire Extinguisher and Jeff Cecilio answered phone right away and sent someone the next day. Highly recommend Monterey Fire Extinguisher. Jon

I would recommend for commercial and new builds But not retrofitting a cottage !…read more We were fortunate a few years ago to pick up a small cottage in Carmel. We realized in order to make this something that we could potentially retire to we would need to expand it a little and for that needed an architect or draftsman that could design something that was sympathetic to the existing structure, the cottage is pretty funky being built in the 30's and remodeled by no other than Hugh Comstock 10 years later so is bursting to charm and quirks. From start to finish we've been fortunate with fantastic sub contractors who really understood and helped enhance or accommodate the very essence of keeping the work as sympathetic as possible. Now the sprinkler thing was a curve ball we had to catch from the Carmel city which needed to be installed not only in the new addition but also in the existing house so we were super nervous of it ruining the integrity. Carlon came around and we spent time talking through what we were doing and why and they seemed to really understand. They priced the bid and we had little option than to continue as this was a prerequisite of the city. What Carlon failed to do is provide us with how many sprinklers, the head designs or where the placements were. They were pretty illusive on the details and did not share with us or the main contractor the plans. We asked our contractor to get deeper involved and he met with them at the cottage to walk through their proposed installation and was pretty much horrified by how they were proposing to install in the lounge. From what I recall it was a 1 1/2 inch pipe running Ontop of the wind frames straight through the entire width of the lounge. Anyhow, he came up with alternatives that involved us having to pay almost triple the initial proposal so as to not ruin the cottage. Carlon blamed myself and my wife on the bad design so basically threw us under the bus and I had to pay for a new plan to be approved. Carlon then decided without showing ourselves or our main contractor the 2nd plan the main pipe straight out of the master bedroom facing the road, down the middle of the siding, right across the top of the main window and then elbow to the ground. It was monstrously ugly and literally everyone was shocked. We asked our main contractor to resolve and he was ceremoniously thrown under the bus as the person who apparently agreed and was fine with this design which was not so. He did manage to get them to rectify it by running it down by the side of the downspout and then under the house to hide the piping. (Before and after pics shown) Lastly they omitted to tell us that we needed a 2nd water meter, nor we needed to directly feed the pipes to the mains supply, nor the fact that that supply service cover was an inadequate size and needed to me repositioned, expanded and a trench dug across out gardens. So netting this out of all the contractors and subcontractors I can honestly say every single interaction with Carlon was contentious and stressful. Perhaps in a new build or commercial building they would be great ( the new part of the build went without a hitch) but if you find yourself having to retrofit sprinklers into an older cottage in the area I would strongly suggest you find an alternative. It's rare I give poor reviews, I have actually posted all the reviews of all the contractors we used on the same day so feel free to read up. I am sorry Carlon, I know you didn't enjoy this job either but you need to understand how much anguish you put us through for months.