Very good service and pricing. Very punctual and courteous technician. Came over at the agreed upon…read moretime.

Very responsive, was there in less than half hour and provided the best estimate! Very satisfied!read more

We called AAA to have our car towed. We noticed our tire was going flat on our car after coming…read morehome from the grocery store. Aldo, from Alongi Bros Towing, kept in touch with us via phone with an ETA of his arrival. He was able to find a tire shop with the exact tire we needed. It wasn't easy to find, but he found one. He did a great job with getting our car on his flatbed towing truck. We received excellent customer service from him and appreciated his help.

This review is through AAA service request for tow. After the first flatbed tow didn't work out,…read morethey called for this dolly type of tow by Alongi. Once arrived, the tow was efficient and smooth from start to drop off. Thank you.

Great service there is no question about it. Also very fair price. - I had my tractor broken down…read moreon the road and could not move it, not many can tow a dead tractor, called them, they showed up and did it in a jiffy .. now off to find out whats wrong with the tractor Really good service.

I was referred to Sulma by a coworker that has utilized her services for many of his cars. She was…read morevery professional right off the bat. I was in a pinch and needed my car towed from Sunnyvale to Livermore. This was not an issue and gave me a fair quote and timeline when she'd be there. We were loaded up in less than 10minutes and on our way. When we got to my drop off she was asking how I was getting about how i'd go about getting to my next destination and I said id just uber there. She asked which direction it was in and it was on her way back to the bay so she kindly offered to take me to where I was going. If I ever need a tow a tow in the bay area she'll definitely be my first call. I will also be recommending her services to my friends that ever need a tow around the bay area. Thank you so much for helping me out and providing great service! A1

Whenever I needed a tow it was Great America Towing to the rescue. It really does pay to have AAA…read moreRoadside because my kids and I have needed assistance a time or 3. Whether it was a tow, a jump, new battery, flat tire or being locked out of our cars. Great America Towing has come through each time. All of the guys were friendly, informative and provided great customer service. My fave so far has been Steve. He's had to tow my daughter's car back to back.

Completely Unprofessional, Disorganized, and Untrustworthy Tow Company…read more Great America Towing was one of the worst customer service experiences I've ever dealt with. From the moment we walked in, staff were completely disengaged and unprofessional. Instead of assisting customers, employees were distracted and made it clear we were not a priority. We were literally told to wait while staff socialized and watched videos instead of handling business. The front desk employee was dismissive and unable to clearly explain basic details about pricing or service timelines. The only information provided was a vague hourly rate of around $195, with zero transparency on how long service would take or what we should expect. Everything felt intentionally unclear and unprofessional. My vehicle was brought there after being recovered by police, and even that process turned into frustration. Instead of answering questions, staff became defensive and uncooperative when asked simple, reasonable questions about the service being charged. At one point, we were threatened with police involvement for "trespassing" simply for asking questions and trying to understand what we were paying for. That level of escalation was completely unnecessary and felt like intimidation rather than customer service. Because of the lack of clarity and disrespectful treatment, I chose to take my business elsewhere and contacted another towing company that was professional, transparent, and willing to help immediately. Even after that decision, the situation continued to be handled poorly, including unnecessary confrontation toward the alternative tow operator instead of simply releasing the vehicle without issues. Management (Adam) was informed, but there was no accountability, no effort to resolve concerns, and no visible interest in how customers were being treated. Bottom line: this company operates with poor communication, lack of professionalism, and zero customer care. I would strongly advise others to avoid them if you expect basic respect and transparency. I ended up using Aguilar's Towing instead -- they were straightforward, professional, and actually did their job without issues. (408) 394-5476

The towing was arranged by our insurance and was ok…read more Then, my (very competent) insurance folks of 40+ years had numerous issues with this company in regard to payment acknowledgment by the towing company and release of the car. It dragged on way too long and we were out of our car for an extra 5 days. Unacceptable.

DO NOT USE THIS SERVICE. My battery died and the guy never showed up because he decided it was "too…read morefar" and he "didn't want to." They never called me, so I called my dealership only to find out that the car was never taken in. Hoping they will pay for the parking tickets that probably accrued overnight. I highly recommend choosing someone else.

Always to the rescue with impeccable five star service or in reality way more deservedly earned…read morestars! Professional owner John and staff like Rey are great. You all can be comfortable and put at ease with such heroes as them. From lock out service to being rescued while stranded on 101, I could always rely on Silva Bros. Towing. So if you didn't know yet, this towing company can pop your door open to retrieve your forgotten keys quickly! That is only one of their other services they can save you. I even referred a friend and she was so glad of her entire experience! Never afraid as cars whished on by while vehicle broke down on the freeway. Just one call away. And either John or one of his dispatched men will be en route to tow away one's vehicle. Regular hook or flatbed towing. He has great tow trucks. They also junk cars too if you're ever in need of wanting to sell off your old car. My family and I will always rely on Silva Bros. Towing. John is the best! Thank you for everything! Wishing you all the best and success.

do not use this tow company. They are not ethical business people. if they see you stranded on the…read moreroad they will pick you up saying there with law enforcement/road side, and take you on an expensive tow. STAY away from them. They will literally ransom your vehicle and impound it. RUN from them. happened to my family in spring 2016.

I stopped for coffee before work and locked my keys in the car. I phoned for a Car Lockout service…read moreand they responded way faster than I thought The mechanic came with the right tools and opened my vehicle cautiously, there wasn't a damage left. He was kind and efficient, and went through everything before starting the task. It simply took a few minutes and I was back on the road with very little of my day lost. It's good to know there are people in the world who can deal with things like this so fast.

My family and I were heading home from vacation and our minivan just died on the interstate. We…read morewere in need of Long-Distance Hauling because our trusted mechanic was almost an hour distant from where the breakdown occured. I called this tow business and felt comfortable right away. The dispatcher was courteous and walked me through the process. The driver had the necessary equipment, and loaded the truck cautiously even with heavy traffic along the side of the road. I enjoyed that he was always thinking about safety as we had children with us. On the drive he was professional and kept us informed of the route and estimated time of arrival. What struck me most was how well the whole thing went under the tense conditions. The vehicle made it to our mechanic's shop without incident, with all our stuff still in it and no problems. The final cost was reasonable for the distance travelled and matched the prior estimate. It's tough to locate a good long distance hauler when you're stuck far away from home but this firm went above and beyond my expectations. They really provided great service and I would absolutely suggest them to anyone looking for reliable Car Towing or roadside assistance for long distances.

Got my vehicle back and looks brand new again!…read more Service was great. Easy pick up process. Unfortunately, I noticed one of the black side pieces isn't as sturdy as the original. Not sure if it's because it's after market or what not. Thankfully they over lifetime warranty as long as you're the original owner of the car, so if anything I'll bring it back.

In the past I have taken all my vehicles to this location when thy needed repairs from being…read moreinvolved in an accident. Employees were always welcoming, courtous and knowledgble about repairs and parts that were needed. Crash Champions has bought out the prevoiuse repair shop. Came in January for repais and had to return my vehicle for work to be redone and completed correctly. I hate to leave a bad review, however, this is the experience I had coming here. I wish it had been better. I believe evryone desrves a second chance, so when I had another accident by crashing into and running over some flying wood plank on 101 I decided to return and have them repair my vehicle. Well, it was a huge mistake to have given them a scond chance. They were suppose to replace a headlight and failed to do so even after I pointed it to them in the initial walk through when the car was delivered by tow truck. I was so upset when I noticd the headlight was still scratched. When I pointed it out to her she said, it looks like you hit an animal. Ugh, I definately did not. I dont see what the issue is over a headlight, she or the body shop are not paying for it, my insurance is. Got my insurance on the phone and they explained to her put in the paper work and get it done, period. This means I have to bring my car again for something that should have already been done with all the other repairs, and it also means I have to take time off of work to bring it back and then again when picking it up. At this point I am done with Crash Championons and will be looking for a new repair shop if needed in the future.