102 West Laundromat

(4 reviews)

Fair warning I've never used this business but I did interact with them over the phone just now. I…read morewas basically in tears bc I washed a load in my building and all our dryers were broken & I didn't know. There isn't any laundromat in a 10 block radius and I was pressed for time so I'm walking around searching Yelp for a place to dry my sopping wet laundry on a time constraint and I called this business and he said they didn't do self service laundry but was SOOOO kind and directed me to a brand new laundromat on 59th between 1st and York. He was cheerful and literally turned my day around. So helpful. Wow.

Anthony and his team are great I've been working with them for the past couple of months. Fast and…read morereliable!

One Stop Do All Laundromat

3.2

(28 reviews)

They're incredible! Christine and her team have been taking care of my laundry for almost 30 years…read moreand are excellent. Highly recommend.

Previously gave this place four stars, because for the location (Upper East Side) the prices are…read moreunderstandable, the laundrymat itself is clean, and it has better availability than some laundrymats. But the lack of customer service and overall unhelpfulness of personnel that lead to an initial four rather than five star review has continued in the months since, consistent with others' experiences, and warrants a much lower review. It's not a one off issue. It's a business choice. Still, they are slightly better than alternatives.

Clean Avenue Laundry

4.7

(14 reviews)

Frequent traveler to NYC. This service has been a life saver. Great service. Great communication.read more

I will be using them again. They come upstairs to get your clothes which is really convenient. I…read morecould actually smell what they used. I have sensitive skin so when I wore my clothes I didn't break out. You get to pick what you want them to use on their app/website, which I found really useful. They respond really fast and they also answer the phone. 10/10 experience.

Capri Laundry Room

4.2

(128 reviews)

Read the most recent reviews here and on Google because you'll see a VERY common pattern. These…read morepeople are a nightmare to work with. Avoid this place at all costs! As other reviews have mentioned, this laundry service constantly adds new rules without informing customers. When I first signed up, I was told it was simple: pay the monthly fee, put my clothes in the bag, and text them for pickup. Over time, they kept introducing new restrictions without prior notice, making the process increasingly frustrating. If they had been upfront about their policies, I would have respected them--but instead, I was repeatedly spoken to rudely whenever I requested service. It got to the point where I genuinely dreaded asking for laundry pickup because I knew that I would be spoken to disrespectfully. The customer service here is shockingly bad. I could go on about the many issues, but here are just a few examples: - They initially told me they would air dry any clothes I placed in a separate bag. Then, out of nowhere, they claimed they never offered air drying. - I was suddenly informed that I couldn't drop off my clothes after 11 AM--something I was never told when I signed up. - I included a small blanket in my laundry, only to be charged an extra $10 without any prior confirmation, simply because it was a "different texture." And the worst part is that their tone over text is consistently rude and unprofessional. Whoever manages customer communications needs serious training in basic customer service. There are plenty of better laundry services out there. Save your money and go elsewhere! I'm so relieved that I finally decided to cancel my subscription and go somewhere else; don't make the same mistake I did.

Actually the worst customer service experience I've ever had. I've never interacted with anyone so…read morerude either personally or professionally -- even thought we never met in person. My clothes often came back smelling like no detergent had been used, thoroughly wrinkled, or with mystery stains of no traceable. I put up with unreliable service because it was affordable and convenient. However the attitude of the person who coordinates pickup and delivery is so bad that no amount of savings is worth it. Do not recommend.

Excellent Laundry

3.3

(9 reviews)

Everything you could want from a laundry service. Clothes always come back clean and on time. They…read moreare very friendly and do a great job sewing fixes to clothes.

This has to be the best laundry service throughout New York City. The price and quality of their…read moreservice is what made me be a long time customer. The owner Sunny is just a ray of sunshine, and always provide the best quality of service. I had a white suit that had a huge wine stain, and her team was able to get it out in no time without damaging the suit the next day. Talk about miracles! They also do dry cleaning and delivery which is a huge plus.

Mr Green Laundry

4.3

(120 reviews)

Fast friendly service. Returned from cruise with family washed 60 pounds and cost was affordable…read more Highly recommend

I'm only giving five stars because Yelp's limit! As an active-duty military member supporting…read moreAmerica's 250th birthday from out of town, I needed a quick place to drop off and pick up my laundry. I spoke with a helpful representative who promised to have my laundry ready if I dropped it off by 8:00am. -- and he kept his word! For all you travelers wanting to avoid pricey hotel laundry fees, check out Mr. GREEN. They get you in and out fast at a fair price, using your soap and dryer sheets or their own--your choice. It's a game-changer!

All Fresh Laundry & Dry Cleaners

4.6

(11 reviews)

Scheduled my first pickup wash & fold order. John on the line was so careful and patient to make…read moresure everything followed my instructions. The pickup & drop-off windows were both 1-hour windows, which saved so much headache. If you're around the area looking for pickup laundry services I definitely recommend giving All Fresh a try! I'm so glad I found them.

ByNext is a great experience! Everything is picked up and dropped off exactly as you have ordered…read moreit, and the team washing, folding, and packing your items is done with a lot of care. Highest recommendations!

FreshSpin

3.9

(18 reviews)

I have been using freshspin for the last two and half years. Prior to the change in management, I…read moreloved being serviced by them. Once the change in management happened, the customer service has gone down. Though it is a low cost option, it doesn't need to treat its customers in the way they do. When there is issues with the laundry or payment, the store refuses to call they have the driver call with half the information. If you are bold enough to take the customers' money, you should be equally as bold to call the customer if their an issue. This is not how you do business. Especially one who has stood by the business through their transition. The worse if it is the person they have answering the phones doesn't even know how to explain the situation either. They don't do payments and it is someone else who does it. Its very frustrating when the service you are paying your money to complete a task doesn't know how to communicate to their clients. That is bad business practice.

I've been loyal to this company for years, but their service has really declined over the past 6…read moremonths. They provide a 1.5-hour window for pickup and delivery but are consistently 2 to 3 hours late, making it impossible to plan around, especially if you need to go to work. They often call 10 minutes before arriving telling you they are at your door--if they have the correct address at all--which means you have to wait outside. Even if you're forced to take a work-from-home day because of their delays, the first few hours are still highly disruptive. On top of that, they have lost my laundry before and now rarely answer calls or texts. I used to love the convenience of this service, but unfortunately, I won't be using them again. Don't just read the reviews from before, that was when the service was good :(

Feis Laundry & Cleaners

3.1

(14 reviews)

Unfortunately, I'm saying "so long" to Fei's…read more I decided a while back to walk the extra distance to this laundromat because of so many other lousy self-service laundromats on the UES. This one was always clean, attendents were nice, and it was no fuss. Be aware, however, that customer loyalty means very little in the finer points. For example: If you wash at home and want to dry what you've washed they won't allow you this courtesy at their facility. This seems to be a fetish for a number of laundromats on the UES, especially if they are small: it upsets the flow of laundry in, laundry out. I don't think the owner ever shows up there so this is not negotiable. Understandable maybe, given that they must also fit in their drop off service loads. What's harder to understand is the minimum card charge on dry cleaning, especially when you drop off one item, and they don't tell you there is a minimum. Yes, there is a little sharpie-drawn notice off to the side, but it would be nice if the attendent would mention this at the drop-off. Not the attendent's fault, as they work very hard all day long. But this is an owner policy and decision. And after they are compelled to overcharge, they STILL decide to charge an extra 30 cents for the charge. At least the humor is free. And so, as the owner of my clothes, I too, have changed my policy, and made the decision to find another laundromat.

Quick turnaround and fast, friendly service. I've dropped off some clothes a few times now and…read morethey've always come back clean and nicely folded. Their rates are really reasonable too. If it's not too far from you, I'd recommend them 100%

58 Laundry & Cleaners

3.3

(53 reviews)

We were visiting the city from out of town and needed a place to clean our clothes. This place was…read morefast, friendly, and reliable. It was about $20 for four people's worth of clothes for three days - basically a big garbage bag worth of clothes. If you drop off before 10 you can pick up the same day. Everything was on time and nicely folded. A good spot for travelers in Midtown.

I am all about supporting small businesses and that is why I decided to try out this place…read more PROS: -Compared to other places in the neighborhood, they were the most affordable. - Quick and efficient laundry pick-up and delivery service. -They charge $13 per $10 pounds and $1 more per extra pound, which is quite reasonable. -Customer service was great. The old man who picked up and delivered our laundry was really nice. Always nice to see someone working with a genuine smile on their face. -If you live in the area, you can request a pick-up and delivery service, which is free and super convenient. CONS: -Bit of a language barrier -Laundry delivery took 2 days to arrive - We received someone else's shirt and socks

All Fresh Laundry & Dry Cleaners

4.6

(11 reviews)

Natasha Tailor

4.4

(29 reviews)

After buying my dress at The White Gown (which was great), I was introduced to Natasha to tailor my…read moredress. Natasha altered it well, and it fit before I left the store - however, upon getting to my wedding and hanging up my dress, we realized the inner most layer of fabric still had about 10 safety pins in it and the hem was never finished. I was constantly stepping on the innermost layer. Also, she had told me she would add to the bustle on the dress to be more secure, which was not done. The bustle broke off the dress, and the back of the dress ended up having to be safety pinned in order for me to dance during the evening. If not for having very crafty friends and family, the poor job Natasha did would have really affected the evening. If given Natasha as a seamstress, ensure everything you've asked for is 100% completed before leaving.

Natasha is THE BEST. I went to her to get some work trousers hemmed and she was meticulous and the…read moreturnaround time was quite speedy. Looking around her workroom you can tell she loves what she does. I saw wedding gowns of all styles, sizes, and materials so she has a ton of experience working with all types of garments. Her bedside manner is also excellent, she is warm and friendly and truly cares about her clients and really plays to your personal style. I am so lucky to have found her.

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Pac W.

3 years ago

Good price on laundry'. Will deliver with prepay tip. Great to have in my neighborhood. They fold it too so easy to put in drawer afterwards. read more

102 West Laundromat - laundromat - Updated August 2026

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Horrible. Horrible. Please find another laundromat in the Upper West Side. I used the wash and fold…read moreservice and I gave them what I needed to wash my clothes and they didn't use any of it. My detergent bottle was new and it came back the same. Nothing was used. Horrible experience and they use speed up the process to get all the rest of the laundry done.

West 79 St Laundromat

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•$$$

They are wonderful reliable people. We have been going their for decades. They wash and fold our…read moretowels and bedspreads which come back to use smelling sweet!

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Wash Supply

3.7

(12 reviews)

More recently they've gotten really busy with outside service so there's not as much room for self…read moreservice. Cleanliness has also gone down, the other week I saw a mouse running through garment bags on the ground. Overall - solid experience. Woman working at the time was helpful, she answer any questions I had and was able to provide me change for laundry. Large wash machine is $6 per cycle, small is $3.50. I fit two weeks of clothing in the large machine and could still had room for a decent amount more. Wash took about 23 minutes, which is pretty quick. Dryers are based on quarters put in. Large machine is 0.25/4mins and regular are 0.25/6mins. A regular machine is pretty huge so I'd suggest using one of those. Although I went early Sunday morning, there are a ton of machines so I don't foresee and issue of having to wait. Downside is that there is no WiFi or a really any place to sit comfortably.

Walked in to do laundry. Was asking about machines to use and detergent. The man at the desk was…read morerude. Told me to read the signs and got on the phone 3 stars because prices seemed reasonable Walked out and down to lanndromat on 79th. Why would I stay?

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Lovely laundromat! Staff is super kind and helpful and everything was so clean and easy to use!read more

P & K Laundromat

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(135 reviews)

Went above and beyond with pick up and delivery. Very fair pricing... everything was folded…read morebeautifully. Highly recommend!

Ten+ years and counting. Cleaned, fabric softener & ironed and fold to perfection. A satisfied…read morecustomer for great service on any given day.

West End Laundromat

(9 reviews)

I am deeply saddened to write this review, as I truly believe in supporting our local neighborhood…read morebusinesses. Over the past several months, I have brought my business here--paying their premium, higher-than-average prices for laundry--simply because I wanted to invest back into our small community. I have been here to wash my comforters and the dryers take a long time to dry. They only allow washer and dryer and you are unable to just dry which does make sense for cleanliness and sanitary reasons. I have also sent the laundry here for wash and fold on one occasion. The clothes were folded okay but not very small like a lot of the other laundromats in the area. They did a lot of construction in the past couple of years as the front was really run down. The employees do stand outside a lot smoking. Unfortunately, a recent experience showed me that this establishment does not share that same neighborly care. I was walking a few blocks home carrying an incredibly heavy, empty terra-cotta planter. Exhausted, I stopped in to politely ask the woman and gentleman working if I could leave the planter for just a few minutes while I ran two blocks away to retrieve my wagon. I explicitly explained that I am a local neighbor, that the planter was simply too heavy to carry further, and that I would be incredibly grateful for the brief help. Instead of a helpful or even a polite response, I was met with a harsh attitude and questioned as to why I needed to leave it. While I understand that businesses have liability policies, there is a way to communicate boundaries with human kindness. Instead, I was met with a complete lack of empathy and compassion. It is incredibly disheartening to realize that an establishment is happy to take your money for overpriced services, but lacks the basic decency to show a neighbor a moment of grace or compassion when they are struggling. A neighborhood business should be a part of the community, not just a place of greed. I will no longer be supporting this laundromat, and I will be taking my business elsewhere.

Great place. Fast service, nicely-done laundry. Delivered speedily and with a smile. What's not to…read morelike?

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(16 reviews)

Stinky clothes. I can only speak to their dry cleaning services. Thought it might be a one off, but…read moreno, my dry cleaned clothes come back consistently smelling like other people every time. Not necessarily foul, but funky and musky, like someone else wore my sweaters. I don't want them to smell like anything. This happens when dry cleaners reuse the same solution on garments again and again to save money and don't refresh it enough. I'll be looking for another dry cleaner. Which is unfortunate because their prices are reasonable.

It terms of laundry by the pound, the price is reasonable, the turn around time is usually 24 hours…read moreor less, w pick up and delivery. Laundered shirts and dry cleaning is also a good deal. Always comeback in good condition, the one drawback is you need patience unlike wash and fold shirts and dry cleaning take about 6 days. Overall a very good choice!

Westside Laundromat

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They lost my laundry, they send me the wrong one as I returned and complained about it they went…read morecrazy. They offer me $50 on compensation for two full bags. If I could give them 0 stars I would.

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•$$$$

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