One of the worst massage I've ever received. I booked a 90 minute full body massage and what I got was basically a pat down. The massage itself had no pressure. Even when I asked for more pressure, it started out with some then reverted back to nothing. It was all movement and no thought nor technique. Didn't do anything when discovering a knot in my body. There was lots of light slapping on the legs and lifting to let it drop back to the bed to indicate when a massage is over. But it wasn't because she did it several times. She also moved my bed while I was on it for whatever reason. Did not receive a head/scalp massage nor temple/face massage. Avoid trying out this location. It's not worth your time and definitely not worth the money. read more

12 Hours Massage - Reflexology Near Me - Huntington Beach, California

This is my go to massage place in HB. I love that they are open late. Every masseuse I had does quality work. I like a firm massage because I hold a lot of stress in my back. I usually get the 90 min. I always ask for 45 mins on my back and 45 mins everywhere else. It is important to communicate what you want. They are not mind readers. If you just lay there quietly, they will do whatever and think you are doing ok read more

Great place, everyone masseuse is good nice and listen to exactly what you want. Location is a bit hidden but not difficult to find

I haven't been here for a long time, but I came back today and the massage was just as great as always. The therapists are very professional, and the front desk staff are extremely friendly. I'll definitely be coming more often. I confirm this place is great and highly recommend it! read more

12 Hours Massage - front door - Reflexology Near Me - Huntington Beach, California

This was the worst foot massage EVER. The woman used gloves thot were harsh that it felt like it cut my feet. I would not go there ever again. read more

I've been here quite a few times and it's awesome every time. This last time was with Sue and she was so great. Will be requesting her again next time I go! read more

12 Hours Massage is a great massage parlor. Every time I walk in I'm greeted with a smile. I do come here often and they are very consistent with their massages. I get a lot of shoulder pain so when I really want that area focused on I get the specific treatment and other times I just get the full body and you really can't go wrong with either. If you like a lot of pressure I definitely recommend getting the deep tissue or getting a walk on back upgrade. Every staff here is excellent. read more

12 Hours Massage - Pricing/services - Reflexology Near Me - Huntington Beach, California

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I won't be back . This place use to be good . Now the lady puts almost no effort doesn't listen to what I had to say where I had pain or discomfort .. they seek To charge more then when I left I tipped her anyway for a poor job .. 20 % tip for a terrible massage isn't bad and the lady gave me a dirty look ... and told the other woman that worked there something in her language that I obviously can't understand . Mind you I've been here many times over the last couple of years .. the last 3 visits haven't been very good prior to that they were great .. I wasn't looking for anything special a simple massage .. way too many other choices to come back to this place .. advice is skip this place find another read more

I got the 60 minute full body massage with Lisa, and she did an amazing job. Was super relaxing and calming . I am definitely coming back here. read more

I came here because because my usual massage facility did not have any appointments available. This was my first visit to 12 Hours Massage and I am SO GLAD I came here! 12 Hours Massage is so close to my home that I could walk here. It is so CONVENIENTLY close and is located next to the 24 Hour Fitness. It was easy to book an appointment online! There was an option to select "Therapist A" or "Therapist B," and since it didn't specify the difference, I just selected Therapist A. The waiting area feels clean and open. This business prefers cash and you are expected to pay prior to your service. This didn't bother me at all, but some people might be annoyed if you're not expecting it. I was shown to my therapy room promptly. I scheduled a 90-minute massage for myself. It was $90 and was worth every.single.penny! My massage started right on time and it was fabulous! I have fibromyalgia and I hurt all over all the time! I also have a bad shoulder. This massage alleviated so much of my pain (albeit, temporarily) but it felt like heaven to not feel pain! My therapist's name was Mae and she did an outstanding job! My only complaint is that my 90 minutes went by way too fast! I will definitely be back! read more

Used to love this place before the pandemic. They are clean and massage was at an affordable (pretty cheap compare to Burke Williams and such) but quality. I believe the ownership changed as it used to be a man that oversaw all appointments/scheduling. We scheduled for two massages and requested for someone firm, the respond we got were "well we can't promise cause the person you requested isn't here anymore and no one was strong as here". She was right because my friend both felt it was a waste. The massage was mediocre. Would I come back-no, there's plenty of other "reflexology"'parlor in Westminster or garden grove that can provide much more for even a cheaper rate. read more

Cindy is great! If you have tension in your shoulders she's your girl. I didn't have to mention the area she could tell and she went to town! read more

Today I received an excellent massage from Lisa. My lower back and sciatic nerve needed a repair. Lisa really went to work on me and after the massage I can honestly say Lisa delivered me just what the doctor ordered a first rate massage Thank you! read more

The customer service was horrible. I got questioned by the front office lady for my tip when it was 20% of the entire massage cost. That was pretty rude in my opinion and definitely ruined the experience for me. I will not be coming back here ever again. Maybe they should pay their therapists more so they aren't so heavily reliant on more than 20% for a tip - which is actually 15-20%. Updated response to owner: yes this is the correct business and your front desk receptionist did question the amount of the tip for a 2 hour massage when it was 20%. I read through your reviews and it doesn't look like this is the first time it happened. I would suggest you check with your front desk team as they are questioning tip amounts in a very rude way. This is definitely deterring customers. You are absolutely right, a tip and amount is up to the customer but we should never be questioned as far as how much we are leaving. read more

So happy they were able to fit me in last minute. Super easy to just call and ask. I called 3pm on a Sunday and got in at 5:30pm later that day. Prices are arguably the best around here while still maintaining high-quality. Sue gave me an absolutely amazing 60 min body massage and a 60 min foot massage (back to back). The most relaxing massage for 2 hours at $110? unheard of! I asked her for a medium to soft massage because I just wanted to relax and her pressure was perfect. I left feeling like I was floating. Most times I try places, I leave super sore or hurting but Sue had the perfect soft pressure for me. Because of the massage, it was the first time in a long time I went a whole 24 hours with ZERO lower back pain. Whatever Sue was doing was magic. The front office lady was nice and gave me a loyalty card for paying cash and there are really awesome benefits for the 5th and 10th visit (which is 50% off). Would love to see facials or face/neck/scalp massage specifically on the menu! read more

We stopped by last night, their last night before closing for the shutdown. The owner is super nice and definitely runs a clean and efficient studio. Checks temperatures, takes survey, makes sure patrons wear masks the whole time. I do like that given the current circumstances - better safe than sorry. I appreciate that I could call and get appointments booked same day at a convenient time. The prices are very reasonable too. They have a membership program with a one time fee that gets you discounts on future massages. The room was clean and it looked like they have separate rooms for everyone - I came with my boyfriend but we were split in two separate rooms. The music is pleasant piano pop hits, not your typical 'zen' music (I recognized almost all of the songs). Finally, Connie did a nice job of relaxing my muscles which are always super tense and my only regret is not getting a longer massage. I would return! read more

I went in specifically for an issue in my flute and leg. She spent 50 min doing the same thing on my back never addressed the issue that I went in for. She left the room twice..... huge waste of $$$ read more

This place deserves 100 stars! Helen gave me the best hour massage. She stretched my arms and legs too. Very clean. Professional. And overall kind. Take cash! I will definitely be coming back!!! read more

My daughter gave me a gift certificate for my birthday. I went and had the 60 minute hot stone massage with "medium" pressure. It was perfect! I can't believe I waited so long to use it. Lucy was my massage therapist and she did an outstanding job. I have no idea what the cost was, but I was grateful for the relaxing hour. Afterwards I just wanted to roll over and take a nap! read more

I will never go back to this place is SO BAD and not friendly!!! They are so money driven and not customer oriented My boyfriend and I went in and got an hour massage each and towards the end the lady began killing time by just bouncing my feet and tapping my legs (which I didn't think much of at first until they were so rude) and after we were done the first thing they say is do you want cash for tip... of course we are going to tip but that is not how you go about it (tips are earned). Not too mention when we did go to tip after all that they made us feel bad about our tip after and made it seemed like we needed to give more... sorry honey I have worked in customer service for 6 years and TIPS ARE EARNED NOT REQUIRED!!! Maybe next time focus on making people want to return then being rude to everyone that comes in lol read more

The receptionist was very rude. After the massage, I was paying and giving a decent tip. The receptionist pulled the paper away from me and told me to give a higher tip. I am entitled to give the tip amount as I see fit and I have never been interrupted during my payment to be pressured to give more. I was extremely offended and will not be returning. The massage itself was average. I was still giving a good tip but the receptionist was so rude and pushy that we will definitely not be returning. Update after owner replied: This is an inaccurate description of what happened. But this also reiterates why I won't return. The paper was taken away from me and I was being pressured to tip higher. The tip I was going to leave was not $10 and it was a good tip--regardless, I am able to tip how I want. The problem was the receptionist deciding for me what I should leave and removing the paper from me and not allowing me to do it unless she approved. Very rude and I won't go back. read more

Best service, safe and clean! They take very good care to everyone I have sent. I recommended to my pastor. read more

I'm torn. I've been here twice now, and both times were good overall. Both times involved different ladies, and the first time was last year. The first massage, was a lot deeper, and seemed to have more intention. I left noodly, and overall very zen. The most recent, it felt like the lady noticed the extreme problem area (traps) and just glazed over it to rub all over. I don't know if it was because there was a language barrier, if it wasn't her favorite to do, if it was because I was the first of the day, or if it was because I was just an hour. Whatever it was, it just left me feeling relaxed, but kinda meh. She asked if it was my first time, I told her no, that I had been last year, and she said oh, and said she was gonna put hot stones, and there was this whole back and forth of whether I was okay with this free hot stones thing, when I kept agreeing that it was okay - because she didn't understand "yes" "okay." And when it came to it, the stones were rubbed across my back for maybe two passes each pair. So, again, this place was good enough to return. Even despite the price going up. But it all depends on WHO you get. I must have had the popular Angela based on her popularity the first time, and someone else most recently. read more

I just needed to update for those who, like me, have taken the pandemic seriously. It has been over a year since I've had a massage and my body is wrecked. I'm recently fully vaccinated (yay science!) and, after speaking to Mike (owner) about the safety precautions they are taking, I decided to book a massage late on a Thursday night. The massage was even better than I remembered. I came in as one giant human knot and left like a bowl of noodles. I feel so much better. I wish I remembered her name but honestly, you can't go wrong. They are all great. I observed all of the safety measures listed: Everyone wears masks (customers must wear masks too -- don't be a jerk about it, have some respect for hardworking people and just wear your forking mask), surfaces are sanitized, linens are washed and rooms are cleaned after every customer. And there are plenty of rooms so there is no worry about crowding. I don't know about ventilation but they always keep the back door open and the air always feels fresh in there. I felt comfortable and safe at 12 Hours. If you're feeling like it's time to start getting back out there, this is a great place to go. And you deserve it. Go get yourself a massage! read more

Worst massage I've ever had in my life. I've actually never had an experience so disappointing. My masseuse started with extremely light pressure on my back. I thought maybe she was starting off soft so I let her ease into it. About five minutes in, I gently asked if she could use more pressure and give a stronger massage, as I wanted to make my preference clear. She responded with "stronger massage is $10 more" which immediately had me fired up because I absolutely hate being nickel and dimed. Nowhere did it say this up front when paying, nor does it say online. I felt completely bamboozled. I started to assert that I should be able to ask for a stronger massage especially if the current one felt like light tapping, she then called the manager in to confirm, regular massage is $60, strong massage is $70. So I reluctantly agreed although I didn't really. I was already naked in the bed ten minutes into the massage. Well now my masseuse is just repeatedly digging her thumb in the same spot on my neck and it felt extremely tender and painful. I asked her to please use gliding motions instead of digging, she said you asked for strong, this is strong! I said this just really doesn't feel good at all... so they switched masseuses for me. By the time the next one came in, there was only about 30 minutes left. She came in with poor technique and poor pressure as well but was so sweet so I asked her to please just do 30 mins on just my feet. She did a very mid job. Sadly I won't be coming back, there are many other places with amazing masseuses. read more

Had my second ever massage here. It was great, as it's a very relaxing experience. I like how fast they respond. I will be back when I need a massage. Thanks again. read more

I had received a massage a couple months ago and it was actually pretty decent so I went back. This time it was horrible. It was so loud the entire time from the 24 hour fitness kids room that it's all I could hear. It was really disappointing. My therapist pretty much did compressions on the back of my legs for 90 mins. Barley touched any other part of my body. My neck hurts worse now than when I went in and im not relaxed at all. Also the therapist used 1 hand a lot of the time so I'm guessing she was on her phone with the other? I won't be going back unfortunately. Biggest waste of $130 ever. Then when I told the front desk, they didn't even apologize or anything. read more

Amazing amazing amazing!!! 12-hour massage is the place you want to be if you're looking for an establishment that values its customers and its massage therapists. Mike has been a pleasure to work with, especially with the effortless appointment set up and check-in. I got the 90 minutes massage, and it was surreal. The amount of detail and effort the therapist puts into my trouble area is unbelievable. I've never felt this good in a very long time. I wish I found this place a long time ago! read more

Just went in to redeem a gift card I got for this location and the receptionist said that they couldn't figure out who sold the gift card so they won't let me redeem it. I won it at a raffle from a church. ALLLLL the information is on it. They said that they need to know sho sold it to the church for the raffle. How in the world would I know that? So pissed. Mom of three and excited for this and they were ridiculous. I'll delete this review if they make it right. NOT to mention they asked me where I won the raffle at, and I said it was at a dinner hosted by the Huntington Beach PD, and their owner literally laughed at me and said "what's a PD" like I'm a moron. When I told her it meant police department,she looked shocked and said "oh." Terrible customer service. Was hoping to find a "go to" massage place....definitely not here read more

I received a upper body massage at a reasonable price. I almost fell asleep I was so relaxed they were great. I'll definitely be going back for the full body. read more

So thankful and happy that I've found a massage establishment that is close to home and offer amazing professional service. I called to get an appointment same day asked for Lisa but she was off that day. Amy was my masseuse for the day. Five stars A+++ for Amy! She listens to your concern area to focus more on and always make sure she is putting proper pressure to your likely. I am so happy with my session with Amy that I "pre-booked" my next appointment with her. Thank you for a excellent massage session Amy! read more

I recently got my first massage here and I was super nervous. Everyone there made me feel so comfortable and they knew what they were doing! I felt so relaxed when I was done, will definitely be back :) read more

This is a safe place to go and you don't need to worry about funny business. Massage is good and love is clean.

I was here like 4 months ago and when I called to ask if they had a couples massage available the store manager said they did. When my friend and I got there a large man was working the front desk and as he was checking us in we got to watch him first eat just the skin off of chicken wings and then the chicken wing itself. It was a great pleasure to watch him suck the grease off his fingers too... :) he was eating the entire time he was talking to us and not being shy about his disgusting Oh and my friend and I were split up into separate rooms even though we said many times couples massage and he confirmed with us there were couples massages there. Updated* and now he messaged me on yelp telling me he is "sorry eating offends me" I'm like..... u can eat in the back bro?? Or just not when ur talking? Lol don't chew with ur mouth open!!(; read more

I think her name was Lily, she gave me the best massage I've ever had which was surprising because I've tried a lot of places. Will definitely come back! read more

Very clean and professional. Amy was amazing, she listened to my needs and focus on that. Same kind of massage you would get at a Massage envy or similar. Price is in the medium range but definitely worth it. read more

Everyone is extremely professional and I have only had good massage therapists every time I go. I have a condition and need massages and other treatments available and they always find a way to get me in asap. I really lucked out because it's so convenient to my house but in all honesty I'm no spring chicken when it comes to good massage therapy and 12 hour massage (the entire team) are all qualified to give you proper stress relief! I know I'm grateful to have them in my home town :) read more

I have lived off and on in the Huntington Beach area for the past 10 years. I have never had a massage "go to" place and have recently been looking around. When I came across this place I was thinking it must be too good to be true with all the 5 stars and $45 an hour for deep tissue massage. I decided for my birthday to give it a shot. I went in today without requesting any specific masseuse to just give the place a blind non judged try. Well let me tell you I was blown away!! This place is more then 5 stars for the amount I paid and the small touches that came with it. My masseuse was Angela, I let her know where my trouble areas were and then she began. Now most places you go it's just your back half done for an hour and that's it. But not here. She did my back, arms, glutes, legs and feet and then to top it off rubbed me down with a hot towel and then had me flip to my front and she did my head, face, sinuses, temples, my breast plate, arms, thighs, knees, feet. The works! Then again also rubbed me down with ANOTHER hot towel! I honestly felt so good after I left, and when I exited the room she had a glass of water for me and I gave her a generous tip for such a peaceful and relaxing session. She had a strong deep touch and got so many of my trouble areas, I am able to move and breathe it's so nice and refreshing!! Definitely will be back and can't wait to tell my roommates and my best friend about this place. Side note: She was super professional. During the massage some therapists who had finished with there clients were chatting in the hall and she politely and quietly asked them to be quiet as she had a client. It was a nice touch, besides those hot towels Oh! They also have a card, where after you visit 9 times you get a free massage, now that's my kind of club card!! I can't say enough, just do yourself a favor and go spoil yourself with an hour deep tissue massage! Highly recommend Angela read more

Maybe one of the best massage I have ever had. The addition of the hot stone put it over the top. Can't go wrong with the price and the friendly service. When I am back in the OC, I will definitely try to make it back. read more

First time here and massage was just ok. Cons: no feet, hands or or trapezoids work which for me, is BIG on a massage. Forearms important, just a few squeezes. $1 credit card fee Could have been more rhythmic. I felt as if it was scattered and I couldn't relax. Pros: complimentary hot stone for 1st time. Clean, tidy inviting Private room Nice back attention for most of massage, some head and neck. Ease of booking Punch card. Competitive pricing. Make sure you speak up if it isn't pressure you want as I did. Possibly an hour wasn't enough, but hesitant to pay more for same outcome. 50/50 on a return. So close to me, I wish it was better. read more