Fednel was great fixing our dryer making a binging noise, walking in and found the problem in…read morecouple minutes , this guy is the best

This company came out after two other companies had looked at my system. The other companies told…read moreme to get a whole new AC system installed, to the tune of $20k. ABC was easy to contact and was very responsive. He visited my house and did a thorough job of troubleshooting the system. He was able to find that the system needed a small electrical repair and that everything else was in fine working order. Highly recommend!

very responsive and knowledgeable on a wide variety of appliances. Will use again for any repairs!read more

I called about having a garbage disposal replaced. Richard's said they could come out the…read morefollowing day but, 20 minutes later they were at my door. He was in the neighborhood and just wanted to take a look. It turned out to be a bit more complicated than a simple replacement due to the age of the older unit. "Nope" he said. "You'll have to hire a regular plumber." That was not what I would expect to hear in this day and age. He had a chance to sell me disposal and charge me for a bad installation job. Instead, he took the high road. He did not even charge me for a service call. Before he left I asked for the number of a good plumber. Without hesitation he had the name and number in my hand. I called the plumber and two days later had a brand new disposal up and running. The plumber did say he would have to make adjustments to install the new disposal but he could do it in about an hour. In 45 min I was writing a check and my problem fixed. THANK YOU RICHARDS. I will be looking to you for appliances very soon. This is service you CANNOT GET at the big box stores. Shop Local.

A big "Thank You" to Craig from Richard's Appliance in Salisbury for the repair work he did on my…read moredishwasher this past week. Craig was right on time, was friendly, professional and had the problem taken care of quickly! He also gave me a "tutorial" on what caused the problem and how to avoid it in the future. It's nice to find someone who really knows what they're taking about! I'll definitely use Richard's Appliance in the future! Jack Smith

I am very happy with this company service and work ethics . Hammid is very kind, knows the needs…read moreand his pricing is great. Also very communicative He has repaired my dryer and also my stove at home for a great price and very quick. I recommend his services. Ariel Gonzalez

What a horrible experience. The only positive is that the repair guy came within a day. He was…read moreunpleasant bordering on rude. He "fixed" the washing machine only for it to break the day after with another issue. He argued with me that he could not have caused it. He finally agreed to come, $80 later, he "fixed" what he broke. I was now in the hole over $200. A month later, the washing machine doesn't work, same exact problem as when I called the first time. Don't waste your time or money.

Ryan is amazing. He's on time and easy to contact. I've used him for all my appliance needs for a…read morefew years now and he is my first call whenever I have an appliance break.

Ryan was great and replaced a control board in my oven which was out of warranty. He took the…read moretime to explain what needed replacing and why. Unfortunately I still had problems so called Ryan back, puzzled. When Ryan came back he had already researched the issue. It was the part itself, and an ongoing class action suit from the manufacturer. He shared the information and I was able to pursue a return. He also took the time to confirm that everything he had done was correct and that the oven was working as well as it could be. I appreciate his honesty and willingness to go above and beyond. I hope I don't need more appliance repairs soon, but if I do, I will be calling Ryan.

showed up on time appeared very honest, went right away to pick up the part. Said he knows exactly…read morewhat's wrong with it. I was impressed.

Mark our repairman fixed our 25 year old broken Dryer in record time. Very knowledgeable and was on…read moretime arriving at our home for the service call. Could not ask for a better customer experience. Thank You to Mark and Mass Appliance. Will definitely use there service again. J A Spada

If I could give over 5 stars, I would. Ned and Cameron were fantastic about answering all of my…read morequestions, being totally upfront about what they were doing and the timeline of my situation, and working until the job got done. I would recommend Edgeworth Appliance to anyone who needs their appliances repaired or replaced. Detergent fell all over the front of my 2021 LG 3400 washing machine, which had otherwise been working fine. I found Edgewood through the LG service website, and Cameron at Edgewood was able to send Ned to me the same day to evaluate my machine. Initially Ned thought it could be repaired and he ordered the parts. A few days later when the parts came in and Ned installed them, It turned out that the detergent had done more damage than he thought and that it would be more cost-effective for me to go with a new machine. He didn't charge me for the parts, and instead priced out a replacement machine (I ended up going with the LG4000 since they had it in stock and it has a sanitize function and wasn't that much more expensive than the 3400) and told me that he would be able to install it for me the next day if I wanted. Ended up being the day after, but Ned kept in touch to make sure I was ok with the delay. Cameron also stopped by to help Ned carry the machines around since the staircase in my house is tricky. I like the new machine, and I am happy.

Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I'm so impressed with their service! Brian Kealey has cleaned our dryer vents over the years and I…read morewouldn't hire anyone else to do this.

Brian and his son are one of the best service companies I have ever worked with! They are highly…read moreknowledgeable, professional, and polite! He answered my inquiry within a few hours and was at my home for service in less than 48 hours. I had a blocked dryer duct; so much came out that it filled the truck! They immediately diagnosed the problem and got to work. Suppose you want a company with excellent quality, customer service, and local and family-operated. In that case, this is the company for you! Price was more than reasonable for the work provided during a heat wave! By the end of the visit, Brian felt like family and would be welcomed back any time! Thank you!