Griffith was at our house a few days ago to repair a leaky fridge and to take a look at our…read moreoverheating dryer. We have been using Adesso Appliance Repair for over eight years, and have only good things to say. Griffith thoroughly knows his stuff, prices fairly, and has always been pleasant and totally reliable. He arrives when he says he's going to arrive. If you leave a message, you will receive a call back promptly (even if it is to say he does not repair that particular product). Griffith is great and we highly recommend Adesso Appliance Repair.

Griffith is the BEST. He's always on time (to the minute!). His pricing is fair and he's honest…read more We've had two occasions where he could have taken our money to fix two different appliances--he was completely honest with us and told us that it would be more cost effective for us to simply buy new appliances (dishwasher and cooktop). He could have taken our money over and over again when the dishwasher and cooktop would need to be fixed again and again, but he took the honest route instead. For this reason, I will ALWAYS call on Griffith for my appliance repair needs (not to mention he knows exactly what he's doing on all appliances and he does a terrific job!). I can't recommend Adesso Appliance Repair enough.

showed up on time appeared very honest, went right away to pick up the part. Said he knows exactly…read morewhat's wrong with it. I was impressed.

Mark our repairman fixed our 25 year old broken Dryer in record time. Very knowledgeable and was on…read moretime arriving at our home for the service call. Could not ask for a better customer experience. Thank You to Mark and Mass Appliance. Will definitely use there service again. J A Spada

Washing Machine wasnt draining. Vince came today on the holiday and troubleshot the issue…read moreultimately diagnosing a faulty pump. He had a pump with him as he asked for model number when I called. The machine was fixed pretty simply and he was very friendly and provided some suggestions to avoid potential issue again. Great first experience and highly recommend. Price was a tad above what I expected but worth it for sure.

Our old cooktop stopped working. Vince sourced hard-to-find parts and made the necessary repair…read more(saving us the big cost of a new cooktop). Service was effective, fast, and friendly! Cannot recommend ASAP highly enough.

Can't say enough about my experience with Grays!Such wonderful customer service on the phone and in…read moreperson!They installed my wall unit AC and helped with measurements for new fridge.And followed up with great options!Very happy and will continue to use Grays in the future!

I purchased from Grays in November of 2025 new Whirlpool kitchen appliances including a…read morerefrigerator, stove, dishwasher, and microwave. i needed to replace the refrigerator that I purchased from Grays years ago but I was enticed to purchase the other items with a offer of rebates. The sales person Dan Skafas agreed to do the necessary paperwork. It is now march of 2026 with no rebates and a brush off from Dan and surprisingly from Dennis Gray. A younger generation of the Grays family is operating the store and does not care. SAD!

Without a doubt, I will never try to work with this company again. They cancelled a repair…read moreappointment two hours before it was to occur and then never showed up on the rescheduled appointment date. In addition, when I called to try to ask if they were still coming for the second appointment time, there was no answer and no call back. In my opinion, this is a terrible way to run a business.

Jall appliance service came quickly to fix my dishwasher. It needed a new part and they got it. Jan…read moreinstalled it even though it was tricky. It works great now.

I called Friday morning and by 4pm, Hamid had arrived, diagnosed the problem and fixed it at a…read morereasonable price. Now my refrigerator is running like a champ. Hamid was quick, neat and he had the parts to fix the problem. Some companies will send a tech without parts, tell you they have to order a part so they can come back a second time and charge you more. I will be using Salam appliance repair again!

Our refrigerator and freezer became warm at 4 pm so we scrambled to find a repair company. We…read morecalled about 6 different local places and Salam Repair was the first to call us back and did so within a couple of hours. The others that did respond no longer service Salem or had an answering machine and called us back the following day. Other companies could squeeze us in later in the week or not until the following week. Salam Appliance Service came the next day, called ahead to confirm when they would arrive and did so as promised in the time frame they quoted us the day before. They checked everything out and found no problem and explained that it's normal for refrigerators to cycle and thaw the freezer. We also had the temperature set wrong which probably contributed to the issue. Price was $85. We will use again and highly recommend.

Just hosted Mom's 85th. Set up, service for 15 couldn't have…read morebeen better. (But we're a little biased as this is our favorite place locally)

Very accommodating. Repair done efficiently and fairly priced. Excellent communication too. This…read morekind of service rare today.

I initially had one star until the Techs (finally arrived) but upped it to 2, given that my fridge…read moreis now working ok... The dishwasher I'll document more about below This company is completely unprofessional doesn't follow through on their promises. They don't care at all about their customer's time. If I hadn't left work to come home early, and been on a time crunch given a closing date on a new house (damaged appliance(s) were in the old house) I would have canceled them all together and gone with either Dell's or All Around Town. I only went with them based on a recommendation that they may have lower prices on a new dishwasher. First of all, when I called to scheduled an appointment. Lenny, told me they were available on Wednesday from 12-3. I asked if they were able to come around 3pm and he sad no, no they only do the whole window from 12-3. He was emphatic about the fact that his techs do not start service calls after 3pm because otherwise they wouldn't be home 'in time for dinner'. I told him that would be fine, and I'd figure something out with work. Fast forward to the day of service. I'm at work (because that's where most people are at 9am on a Wednesday) and receive a call/voicemail from Lenny asking me to call him back. He doesn't say the reason for the call. I step out around 10:30 to call back and get a woman in the office on the phone. I wish I got her name because her lack of ability in the customer service department really warrants being called out directly. I'm perfectly polite to her and explain the voicemail from Lenny. She acts like she doesn't know what phones, or calls, or humans, or Lennys are, and says I can only leave a message for him, and that she has no clue what the call was about. She insists she has NO way to contact Lenny or the other service techs. I don't believe her, but I politely leave my contact info. I arrive home around 12:10, of course no one is there. I wait until 3:10. Still no service techs, and no called to give me an estimated time, an apology, nothing. At this point between my conversation with Miss Congeniality earlier and their lateness, I'm pretty frustrated. I call and politely ask if there was an update on the techs. Miss Congeniality again informs me in an annoyed voice that she doesn't have any idea, she only makes appointments. I ask if she has their cell numbers so I can call myself. She says no she doesn't have any contact with them (YEA RIGHT. ) and says I can leave a message with her. I tell her I already did that. ** Silence** then she angrily asks if she should just hang up. I say no, maybe she should get her carrier pigeons out to the techs because apparently that's how they communicate with her and customers (yes, I said pigeons). She basically yells, that she can take a message so I YELL my contact info at her, and tell her THANKS A WHOLE LOT, YOU ARE SO HELPFUL in a sarcastic tone and hang up. Five minutes later Lenny calls back, so those carrier pigeons fly real fast I guess, or maybe Miss Congeniality found her Rolodex in the office. I tell him what happened and he tells me that 12-3 is just a 'window' and that they got 'held up' and I remind him that he told me techs don't come after three. He brushes me off even though I told him just a call to say they'd be late would have been sufficient and that he wasted my time leaving work early. The techs arrive around 3:30 (apparently they're not worried about that dinnertime?), they're only in my house for about 20 minutes They were generally kind and did what they were supposed to.. but it wasn't that great either. The turn on my dishwasher again (causing it to flood on the floor again) then promptly tell me it's broken. Shocking. They then give me an outrageous 525 PLUS 200 dollar install price for a new one (no thanks). They did thaw out my freezer and clear the frozen drain, so at least that was something. It cost 145 for the call, and the fridge repair.. I think pretty comparable, but also still kinda ridiculous given they weren't here more than a half hour. So Cedar Appliance, you guys need to come up with a FAR better communication system and/or decide on your lies ahead of time so they don't contradict each other. Also, it's time to trade out Miss Congeniality for someone that can do more than act like at best an airhead an at worst a jerk.

Called them for a front-loading washer with a recurring fault. Two people showed up to examine it…read morewithout any tools or equipment to actually do so. They then proceeded to list multiple low probability faults that could occur without addressing the one I called them about. At one point, I thought they were going to sell me a bucket and washboard considering how negative they were towards clothes washers in general. Cost me close to $100 to be offered the opportunity to spend three times that should I call them to fix the original issue.