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    1st Place Electric

    5.0 (4 reviews)
    Open 7:00 am - 7:00 pm
    Updated 1 month ago

    Request quote & availability

    Response time

    30 minutes

    Response rate

    100%

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    Ask the Community - 1st Place Electric

    Post Alarm Systems & Patrol Services - Refreshed Look,  Same Great Company!

    Post Alarm Systems & Patrol Services

    (302 reviews)

    Tonight, at around 9:30 PM, I accidentally set off my Night Shield Alarm while stepping outside to…read moregrab something from my garage. Within moments, Post Alarm's monitoring center called, and I had the pleasure of speaking with Julie. Julie was incredibly professional, understanding, and friendly. She remained calm, verified my password, made sure everything was okay, and handled the situation with excellent customer service from start to finish. I want to express my sincere gratitude and recognize Julie for doing such an outstanding job. Employees like her make a real difference and are a great reflection of the company. Awesome job, Post Alarm! Keep up the excellent work.

    The alarm console in my hallway repeatedly beeped every few hours for weeks, and despite calling…read moremultiple times, no one could tell me what was causing it. Each time, I was essentially told that nothing was wrong, even though the beeping clearly continued. At one point, I became so frustrated that I called simply to ask how to turn off the beeping. I have two young children in the house, and the noise was disruptive, especially when it would happen during the night. I was told there would be a charge just to show me how to turn off the beeping -- despite the fact that no one could explain why it was happening in the first place. The representative then told me someone would call me back within five minutes to walk me through how to shut it off. No one ever called. The lack of communication and customer service was incredibly frustrating. If your system is going to repeatedly beep for weeks, I expect the company to be able to identify the problem and provide a reasonable solution -- not tell me nothing is wrong and then charge me to stop the noise.

    1st Place Electric - electricians - Updated September 2026

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