My warning lights came on while Mom and I were on vacation. I was sent to Mark who took his time,…read morein the hot sun, to check my van throughly and determined we were safe to continue traveling. He explained everything I needed to know, and I was confident getting back on the road. Great mechanic and person.

I can't say enough good things about this place. Mark is quite possibly the most honest mechanic I…read morehave ever done business with. Their prices are extremely fair, and they stand behind their work 100%. They don't look for the most expensive option when servicing your car, and are completely upfront about what is and is not necessary to fix your problem. I'll never go anywhere else.

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

I've been using B&W off and on for maybe 15 years. A reliable multi-generational repair business.read more

I want to write about how, after 2 1/2 years and 6 mechanics later, B&W Automotive Repair, located…read moreat 228 Gold Rush Road, Lexington, KY, was finally able to solve the problem with my older 2003 Chevy Astro Van. The Mass Air Flow Code had been on since I bought the van 2 1/2 years ago. After countless visits and numerous parts replacements by other auto repair shops, the team at B&W Automotive Repair meticulously diagnosed the issue, discovering a wiring problem with the mass air flow sensor that had eluded previous mechanics. B&W's persistence not only restored my van's performance but also gave me newfound confidence in its reliability. Now, I can finally enjoy driving and road-tripping without worrying about it unexpectedly breaking down. Thanks to B&W Automotive Repair, my Chevy Astro Van runs smoother than ever, and I feel grateful for their expertise and dedication. And above all, they charged a reasonable price to find the problem. Thanks Angie Clemons

This is the very best place to take your Toyota when you need some work done on it…read more They know how to fix almost anything. And their prices are very reasonable.

I've never been one to take my car to the dealership for repairs, so when I moved to town, I was…read moreanxious to seek out a good mechanic. And I found a GREAT one! They provided a loaner car, and the turnaround time for my vehicle was less than 24 hours. The staff was friendly and professional. The price was right too! I'll be a lifelong customer for sure. There's a reason Lowell's has been voted best mechanic 19 times!

Yes I have been taking my car to Ricky for several years now. My first experience showed me that…read morehe would be my go to mechanic for life. He had done some work for me and ended up refunding money to me because it turned out I didn't need all that he initially thought I needed done. So honesty, great work, reasonable prices and a wonderful personality.

Ricky always takes good care of our car and puts his earnest time into making sure everything is…read moredone right. We have always been pleased with his prices and we call around for estimates. A great guy and a wonderful business! He does more than just wheels and alignments! Their alignments are the cheapest in town and they have been doing this work for a long time.

I got ripped off having to pay $570. Went to another place to just to check and see if my cylinder…read morehead was cracked and if it wasn't just some milling. Just pressure test and light cleaning on 2 heads. I was charged 175 for taking parts off they said it took an hour and a half when nothing even had any hardware... But then I found Thomas Machine Corp and thought I'd try them out. Explained my situation and discussed on a full pressure blast, valve job, and replacing valve seats. And Eric did a phenomenal job and got me right! Absolutely pleased with the service and also very kind guys here and very helpful. Cost aware too, they know what they're doing and they're here to help and get people right by providing top notch service! Got my car back up and running asap and it runs like a dream now.

I was extremely dissatisfied with my 3 week project which turned into a 3 month project over…read moreCentral Import Authority. Here are the main issues I had: -There is now a large dent on my rear bumper that was not there before. Now I have to pay to replace the entire panel. Erik, the owner, does not want to assume responsibility because "his employees said they didn't do it". Yeah, seems believable. I know for a fact the truck was moved on an almost daily basis and parked on the street because Erik has so many cars backlogged, he doesn't have room on his lot for many customer cars. I wonder how a dent could happen which this brilliant system in place? -This entire process took nearly double the time estimated with Erik putting many walk-in appointments ahead of my vehicle. At least two weeks went by after all of the parts had arrived before work began. There are cars on his lot that have been there over six months with no work being completed. He said that he prioritizes vehicles based on how badly the customer needs the vehicle back instead of the usual "first in, first out" approach. Sure makes me feel special! -Several parts and labor time was added on the final invoice that I did not approve. I paid it, regrettably, because I wanted my vehicle back after having spent over triple the time waiting on it as originally promised. -The power mirrors do not fold in. I paid for the mirrors to be installed properly and they were not. -The headlights do not turn on and off automatically. I paid for proper installation of the headlights. -The grille does not line up with the hood. The panel gap is off by at least 3/4 of an inch. It looks terrible. I paid for the grille to be installed properly. -The stitching on the dash is damaged. It was not damaged before. -The front sensors were not installed in the front bumper. I expected this to be part of the install for the front bumper. Now the parking system does not function. I took the truck back to Central Import for an estimated five days so that these issues could be resolved. After TWO WEEKS had passed with several texts and calls ignored, Erik called me to inform me he was done working on my truck and to come pick it up. He was extremely rude and said he did not want to work on it anymore and hung up twice. He called me a liar and used several profanities. To my dismay. I discovered absolutely no work had been done in the two weeks at their shop. What a spectacular waste of time. I would not take a Hyundai Daewoo into this shop with 500,000 miles. It's disorganized, overpriced, and absolute chaos. Not to mention, unprofessional. I don't think anything has ever been finished on time in the history of this entire operation.

Used Mitch's Auto Repair first time recently. Had a noise I couldn't identify. Kenny rode with me…read moreand quickly identified a wheel bearing as the issue. Repaired it at a fair price and problem solved. Courteous and professional! Thanks!

Incredible! A mechanic you can you can trust is unheard of…read more I trust Mitch TOTALLY! I met Mitch in the early 80's when euro motor told me my 78 300 D needed a new Motor. I took the car to Mitch for a second Opinion. Mitch fixed it! I still have the car and the same motor. My entire family goes to Mitch Carr. From our classic SL too our new Gl, this place has been a god send. have relocated to Rhode Island and I still call Mitch for for advice. I still bring my car there when visiting family in DC. The bottom line is that he and his crew is honest, capable, and cheaper that the dealership! I keep buying mercedes because I know I have the best mechanic who cares about his customers.

I do not recommend this establishment AT ALL. they will keep your car for 3 weeks , not call you or…read morereach out to you at all during that time (leaving you to follow up w them each time only to get told they'll try to get to your car in a few days), only for 3 weeks to have passed & your car is still in the exact same condition it was in when you took it up there: Parked out in the gravel lot, boxed in amongst many of the other wrecked and battered cars that are there just rotting, sitting on cynderblocks....windows busted out, etc; Furthermore the front desk worker definitely needs to work on his customer service skills if he is going to be working w the public. When we had finally had enough and decided to go get above mentioned car, he tried to insist that a $148 diagnostic fee be paid- when they didn't have a diagnosis to provide us with when asked what the diagnosis was. Comical. So basically it was giving-- that any little way they could make money- they were trying. expecting to get paid $148 to plug a diagnostic machine up to a car for not even 60 seconds--unplug it-- & still have no diagnosis is......WILD we were told to "get the fck out & never come back!" .....lmaoooOooooo ...AS IF WE WOULD, EVER‼

Such a good experience here. Had an extensive repair needed on our 2013 Equinox, and they did me…read moreright. Our second car broke down in the first repair process, and they helped us get both vehicles back on the road and cared for us well. This shop has excellent integrity, and with 100+ other shops in the city, I will not take my car to anyone else.