Responded to our AAA dispatch and after waiting over an hour we kept getting delayed and after 3 hours no one showed up and AAA called to say no one was available now for another 3 hours read more

Rude ignorant driver towed out Audi on 6/22/25.He almost scraped the bottom front on the car I told him nicely to protect him from causing damage to the front.He was. So nasty he's like I'll drop this fin car. Right now.Real noice.Jes trying to drive a car with broken steering up a flatbed.Theree are tow hooks to pull cars up.He. Was so nasty hehe didn't want to hear anything..I Will be letting AAA know too I have video of him saying I'll put the finn car. Down now He then threatened to not drop the car unless we signed no damage to.we didn't.We already called the police and were told if he doesn't it's grand theft. Auto. read more

Was super cold yesterday. Fuel pump went tango uniform outside TGI Fridays. Called AAA. Tim responded. Had the car secured in record time while we waited in the warm cab. Drove us & the car home. Even backed the car into the driveway. Would I recommend him? Absolutely. read more

With NJ having an actual winter this year, the cold temperatures precipitated a somewhat early failure of my 2 year old, cheapo, Exide brand car battery that the prior owner installed. Hey, perhaps I'd also be a tightwad with a car I was fixin' to dump. Anyway, my car had a really weak start, it wouldn't even take a jump with my girlfriend's $10 cables. My pricey 2 gauge cables (lower the gauge, the thicker the wiring) DID get it going, but I could tell the battery was on very borrowed time. By neglecting the battery, I'd be putting extra strain on the alternator and the starter, which would only be more $$ down the road. On a chilly day with things to do, I didn't feel like schlepping to the auto parts store to buy a battery, lug back the old dead one to get the core charge refunded (for the uninitiated: it's like a soda can deposit but for car batteries and other toxic auto parts), and of course perform the labor of removal and installation. Enter AAA mobile battery service provided by 2001 towing. I called at 11 am, and Jesse was at my parking spot with his tools and truck ready to go less than an hour later. He was honest and professional with a good eye: he even noticed the Maaco paint overspray in my engine bay! It always inspires confidence when I notice a skilled trade professional has an eye for detail. He also had a face covering on for the COVID. I left my keys, credit card, & vehicle registration with Jesse and returned up to my apartment. About 20-25 minutes later, a text came telling me everything was all set, and indeed it was! New battery in place, 1 new terminal installed, old battery taken away and everything seems good. I don't know who manufactures the AAA batteries and it isn't branded with anything other than "AAA," so that is a bit of a mystery. But hey, what's life without a little excitement? All-in total for the battery and terminal work was $201, with the $30 for the terminal charged separately. Similar, decent group 51 (the way they name the different sizes) car batteries sell for $150+ at auto parts stores. I'll post an update if this one ends up being a POS. Fortunately (and this is big): AAA provides a 3 year full replacement warranty on their batteries, with an additional 3 years prorated. 6 total years of warranty on car batteries is unheard of these days (boy does this older millennial sound like a boomer). You do pay for the convenience, but I didn't feel it was highway robbery. In past work as an insurance adjuster, I've worked with many a towing company. Believe me when I say that the promptness, professionalism, and pricing I witnessed with 2001 aren't an inherent industry standard. If you need a new car battery and don't feel like/can't do it yourself, I wouldn't hesitate to give AAA/2001 towing a call. You don't even have to be a AAA member, although I recommend that too if your car is outside of its warranty. read more

2001 Towing & Recovery - New battery installed along with 1 new terminal, took maybe 20-25 minutes & took away the old. - Towing Near Me - Bordentown, New Jersey

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This place absolutely sucks! Don't even bother using them. They responded to a dispatch from AAA to come and service my car. They never showed up and also never bothered to tell AAA that they declined the call. I waited unnecessarily for almost two hours for them to show up. In that time, my service call could have been dispatched to someone else. Rude!!! read more

operator didn't line up truck with vehicle, asked me to steer until the hooks engaged, but hooks were not attached properly, so when the left hook started pulling the vehicle onto the bed, the right side hook punctured the tire and bend the tie rod. Operator blamed be for being in the vehicle to steer, but operator attached the hooks improperly and caused the damage. AAA says they can't help since operator denies responsibility. read more

2001 Towing & Recovery - Hook wrapped over tire from not being attached properly to control arm. Damaged tire and tie rod - Towing Near Me - Bordentown, New Jersey

Absolutely garbage service. I waited 4 hours for service. It would be quicker for you to walk home, go on YouTube, figure out how to fix your issue, walk back, and fix it yourself than waiting for these bums.​ read more

I wrote a negative review of this business more than 3 years ago and they just had it flagged and removed. But that's cool- Drivers are unprofessional and rude. Don't believe me, look at their other reviews. read more

I had an excellent experience w 2001 Towing today. Jamel was on time, respectful, knowledgeable, and did a great job towing my car 30 miles to my mechanic. He was great to work with and I can't recommmend them more highly. read more

Do not get service from this company. The driver and the owner are scammers. They tried to charge me more than what AAA originally priced me at. They are racist and very rude. Please be careful about how you deal with these people. They are unprofessional!!!!!! read more

I understand Covid has cause business to slow down and take more precaution but I was left waiting of the side of the road for 3 hours and 27 mins. And by the time they got to me I was soaked from the rain and it wasn't even the right truck.... DO NOT USE THIS COMPANY read more

Wish I could vote for less than 1 star... After waiting over 2 hours for driver (should have only been the typical 1 hour wait, but the driver was "running late" with job before ours), driver calls and says "um, just realized I cant tow your truck." REALLY??? I'VE BEEN WAITING OVER 2 HOURS!! THE PAST HOUR IN MY DRIVEWAY!! After a few venting explecitives, he's says I'M F-ING RUDE and hangs up! HE'S not rude for making me wait or deciding at the last minute that he can't tow me, but I'm rude for being upset about wasting HOURS of my day waiting for him, and now who knows how much longer for the next tow company!!!! (p.s. tow truck guy, I'm a BIG TIPPER!!) read more

worst tow company in town. bad attitude. driver drivers with their girlfriends and unprofessional. don't use this company! stay away.... read more

Jesse and crew were fantastic!!! On time, professional and brilliant. Got car out of tight space. Excellent job. read more

Just received a car towed by these guys. The driver was right on time, and so friendly and helpful! What a difference from the usual grumpy companies I deal with. I wish I could remember the drivers name, he deserves a raise! Thank you! read more

Let's start off with the driver telling me that he was going to towing my 4x4 truck with out a flat bed when I specifically ASKED FOR A FLAT BED ! Now I waited patiently for 3 hours and said nothing about the wait. Best part was now I m soaked from the pouring rain and the driver is arguing with me at my sisters graduation party and started a HUGE SCENE because my inspection stick was out of date. End result is he told me my car was not registered or insured and that he was not towing my truck. Meanwhile the creep is staring at my sister in her dress and made her feel uncomfortable. I don't have the time to sit and write reviews but If you want to be TREATED UNFAIR - PICK THIS COMPANY ! read more

Great service! Vern was my driver that came to tow my car. He was very friendly! Quick and efficient as well. Got my car right out and headed over to the service station, I didn't even need to go along. No stress or effort on my part. Thanks Vern! read more

I wish there were sub-zero ratings. Broken down car near Bordentown today. Called AAA at 3:20 & they said 2001 towing would be there half hour. Called back at 4, they said it would be 4:45. Called back at 5, said driver "in route." Called back at 5:30 , said "oh they said their tow truck broke down." AAA supervisor gets involved. I abandon vehicle. Insult to injury when they finally get there at 6:15 they can't figure out how to tow it. Granted this was on Father's Day but if you can't or don't want to do the job, be upfront don't lie. What a Mickey Mouse company. First time I ever posted on yelp because of this read more

Zero stars. Called AAA for lockout service a 4:45am, as I am locked out of my car and my house. It was 30 degrees outside. They tell AAA they'll be there in an hour and they've dispatched a driver. An hour goes by and I call AAA back. Turns out they lied about having dispatched a driver and they're going through a shift change. It will be another hour. This happens several more times (again, no updates, I have to call) until the driver finally arrives at my house at 9am. Again, I was freezing and could have gone somewhere if they were honest about the arrival time, but instead they strung me along with hourly estimates they never honored. When the driver got to my place, he pulled my keys through the door and bent it, instead of pressing the electronic lock button. Called AAA to handle the situation to get my door fixed. 2001 calls me a day later saying they'll call me back to schedule an appointment. Did not hear from them again for OVER A MONTH. When I called AAA, apparently they had lied and said they were trying to play "phone tag" with me. I never got more than one call from them. Then I called every day for two weeks before someone at 2001 would schedule a time to fix my car. They finally make the appointment for the following Monday and say they'll call in the morning to confirm. Never get a call in the morning and have to call them at 2pm. Turns out the owner had an "unexpected meeting" and couldn't come out. They lie again about calling me to tell me that. They did not call to tell me they were cancelling our afternoon appointment because the owner had a meeting in the morning. This has been a disaster for over a month now and still not resolved. Can't believe AAA is still using them. If AAA tells you they're using this company, request another. It's not worth the incompetence, lies, and damage to your car. read more

I was suppose to get a tow from maple shade to Philadelphia and the driver got out of his truck to see the car that was to be towed. There was a little bit of traffic and I guess that frustrated him so he got in his truck ( I'm thinking he's about to position the truck to get the car) and just pulls off ... would give negative stars if I could , company sucks, drivers suck, bad business! read more

The driver Nick T was so pleasant & helpful he made a bad situation less stressful. Thank you so much for caring.

Horrible, Horrible, Horrible! Car broke down early Sat. morning just before 3 am. Temperature was a whopping 14 degrees. AAA advised a tow truck would be there by 4:05 am. 4:10 am, no status from AAA, nor any tow truck. Called AAA back to be advised that 2001 driver was en route and would be there by 4:32 am. When the driver finally showed, he was rude. Tested the battery, with what he said was his own equipment not the company's, and said it wasn't the battery but the alternator. Asked for a tow to Perth Amboy, after telling me the price and asking me where he was taking the vehicle to, he basically told me he wasn't taking my vehicle there. When I asked why he said because he didn't like going to Perth Amboy at night!! Excuse me, but aren't you providing "emergency roadside assistance and towing?" When I asked what I was supposed to do now, he said to call back in the morning! How do you allow your employees to NOT provide the service you were contracted by AAA to do and what you pay them for??? Your company should NOT be on the list for AAA if your drivers are afraid to drive to certain towns, call is what you want, but I call it racism! It appears that your driver was too busy and had to go to WaWa and chat with his friend immediately afterwards as my ride and I pulled in right after him. (I believe his name may have been Brian). Hopefully this situation never happens to any of your daughters or wives - I believe you'd have the same reaction to the situation as I. When I called Saturday for yet another tow because your company failed to do what you were contracted to do, it was yet another wait, only 3 1/2 hours for your company to show up. Luckily, it was not the same driver and the two nice young men who did show up knew what they were doing and had my care on the tow truck within 5 minutes. I'd say that the driver should be fired and AAA should cut this towing company loose sooner rather than later. 0 stars! read more

Worst service, they kept on lying and changing the time. I was literally stuck in midnight.

I called AAA last nite around midnight needing tow this company sent out a rude driver rushing us telling me he's the only driver in Middlesex County and he's got to hurry I let him know that he was taking care of us right now each call is first come first served, he jumped back in the truck asked if I wanted a tow I said yes he put the truck in drive and left us ....I will call everyone i can at AAA and whoever will listen that this company has the worse customer service that can be given do not use these ppl under no circumstances the driver looked like he was or is using illegal drugs a dirty rude individual again dont waste your time if you see them avoid at all cost.....This won't be the last negative review about this company. read more

Zero stars!! Called triple A for towing . This company arrived. Attempted to tow my car onto truck even when wheel was not turning and i told the driver to stop!! The car collapses causing more damage. Continues to try to load call and damages side tire skirt! Again yelling for driver to stop because he was causing damage! Did not stop! Finally i had to tell him to tell him to leave! I then get a message from triple A that he states he never found the car!!!!! Really???? Not happy!!! read more

Vern was absolutely amazing. Efficient, nice, and very friendly. Request for Vern if you need a towing.

Excellent service. Arrived in great time. went beyond protocol to ensure safety. All while on 295 north at noon during constant dangerous traffic. The work is very appreciated. read more

if it were possible to give a minus one star i would. this is the tow company sent to me by aaa. i placed the call to aaa at approximately 2 pm. 2001 trucking and towing showed up @4:50pm (bad enough). i was told i had to wait to find a company that was willing to travel the 100 miles i needed my vehicle towed. the reason i am adding that information is because it was known to this tow company where my vehicle was being towed to before they showed up (100 mile tow). upon their arrival to tow my vehicle ( one male) he advised i needed to pay $45 to cover tolls. he was advised to leave the keys in the vehicle when he dropped the vehicle off. for the next 5 hours i was told (via aaa) every story in the book about where this driver and my towed/flat bedded vehicle was. yes i said 5 hours. this tow company arrived @ the drop off location @ 9:35 pm!!!!!!!!! the story went from he took another tow job while he had my vehicle in tow/ to he decided to wait until after rush hour: from that story it went to he had to go back his shop to fix/oil his truck when asked why was his truck on the road or picked my truck up if his truck is not "safe" his words; he became very agitated started yelling and flailing his arms saying "well its a safety issue and that i am not the only person needing towing!! his behavior was unprofessional and rude after he arrived at the location at 9:35 he continued to sit in his truck with the windows up for about another 10-15 munutes on his cell phone with my truck on his truck after he finally decided to get out of his vehicle he was very aggitated and disheveled looking it is my opinion as a result of his behavior and demeanor when he arrived with my vehicle he should not have been towing or driving anything anywhere!!!! i would not ever use this company ever!!!! i have already filed a complaint with aaa and will be advising them further of this drivers behavior when he dropped my vehicle off horrible unprofessional rude!!!!!! read more