Jon is the most professional plumber I'd ever had. He has all the right tools, doing all the necessary checks beyond my original request, and most importantly, he gets the job done, completely done with the root cause found and a proposal to address it. He not only performed the requested hydro jetting service to clean the pipe, but also identified the root cause of the clog (there is a "belly section"), and helped me pinpoint the section of the pipe. While he's cleaning up, he identified a sink issue which has nothing to do with the original pipe problem, he took care of that. Overall, Jon is a very friendly, professional and reliable technician, I will not need to look for another plumber, he's the best. read more

Just outstanding! Diego was timely, thorough, understanding, and pleasant to work with. He did not try to sell me a bunch of services up front; we took the repair one step at a time, then he provided me options along the way. Never a sell. I will definitely use Hydro Rooters again and recommend you do, too! read more

Great job on plumbing leak in ceiling. Diego did Thorough and detailed work. Would definitely use them again.

Really appreciated Diego's work - installing Insinkerator, fixed water flow pressure in bathroom faucet and fill valve in toilet tank. But more - his proactive attention to details and pragmatic recommendations to solve problems. He detected the smell of gas and brought in his sensor to thoroughly check. It turned out to be a leak at the back of my stove, which is why my sensor did not pick it up previously. He brought the gas valve out from behind dry wall, installed a new one so that it's to code and ready for a new stove to be easily installed. Diego was a real pleasure to work with - calm, professional and happy to answer my questions. Thoroughly recommend this company - it's owned by Diego and his brother! read more

Definitely happy I went with Hydro routers versus the big box guys. They returned my call promptly were here on time. The main guy David, is a certified plumber. He definitely knew his stuff. will be definitely contacting them for any future plumbing needs. Did I say the pricing for the Hydro jetting was good, but the service and results ,is Whats sold it for me. Also, you definitely noticed this sincere nature and him. I just knew I wasn't getting scammed. read more

Diego did a great job coming out and assessing the plumbing issue and also explaining what needed to be done. He did a great job and was easy to work with. Thanks again! read more

I would definitely hire this company again! They were prompt, efficient, and while not the cheapest quote I had, the price was reasonable for what they did. Diego did an excellent job, provided great customer service by upgrading the work a little bit for no extra charge. Plus he answered some other unrelated PLUMBING questions we had. An easy 5 star rating! read more

By far the best plumber I've hired in NoVA, and I've had 3 that were "highly rated" on yelp. What sets these guys apart is rather than wasting your time with a visit, where you might be forced to spend more money on additional visits, Hydro Rooters will actually read your problem and look at the pictures, and point you in the right direction to get the job completed efficiently. I had a leaking supply hose in my kitchen sink. Every other plumber had a "desk guy" who just wanted to schedule an appointment. Hydro Rooters were the only ones to read, and told me I needed to order a supply line first before the job. They even identified the faucet maker from the picture. Had I gone with any other plumber, I'd have wasted money on two appointments. Hydro Rooters will be my plumber of choice while I'm in NoVA read more

Five star service from Hydro Rooters! A clogged sink and non-working disposal prompted my call to Hydro Rooters. Diego answered right away and was able to head to my house in just a couple of hours, prompt service! Diego confirmed our garbage disposal was kaput and installed a new one swiftly and efficiently. He also cleared a kitchen line gunked up with over fifteen years of grease and food waste. Diego was very knowledgeable, explaining my options at every stage, and was also very friendly. The disposal came with a one year parts and labor warranty from Hydro Rooters just in case anything goes wrong. I would use their service again without reservation, one of NoVA's best! read more

I have a drain line that backed up and needed somebody to video inspect the line. Spoke with Diego, who explained in details about the different options I could pursue. He was very knowledgeable. Diego came as scheduled and did the work just he explained. I am satisfied with the work done. No issue so far. read more

Fantastic to work with! They were very responsive and thorough. Will be using them again if we need any more plumbing work.

Hired them to replace a PRV valve using Yelp project feature. I was able to get a quote quickly and price was tied for the lowest. $300 lower than the original contractor that looked at the issue. Jonathan was able to schedule me for the next day and came during the scheduled time. He got the job done well and pointed out issues with my water heater installation but did not try to replace it right away. Will be using them for future projects. read more

Great service, thanks Jon! All around good work, accurately assessed a problem that multiple other companies could not. Gave a fair estimate and worked dilligently. read more

We had 2 sump pump battery back ups installed from hydro rooters, and they did an excellent job. We had an issue a week later, and they came out immediately to resolve the issue. They were polite and reasonably priced read more

These guys are great! They've come out several times and have solved a few plumbing issues for us. What I especially appreciate: *Take the time to listen, ask questions, answer questions, and offer possibilities and education *Provide info on what is the least expensive option and what a more costly option would be *Work with us when we have done some of the labor ourselves (without being irritated or laughing at us about what we did or did not do right) You may be able to find cheaper plumbers (though their prices are perfectly reasonable), but you will not find anyone more willing to help you arrive at the solution that is truly best for your house and budget. Most recently, Jon came out to put in a studor vent that he had recommended months ago. The drain kept clogging and it was time to go with his recommendation. He didn't tell us, "You should have done it sooner." He helped me install the new vanity that fit the studor vent and we haven't had any more clogging since then (4 months). Thanks, Jon! read more

Jon was the definition of professional, from start to finish. In what proved to be a difficult leak to diagnose, he took his time and tried everything under the sun. He ultimately discovered two issues that needed two very different solutions, one easy and one much more extensive. While repairing the major leak, he continuously looked for more potential issues to address after the space had been demo'd to avoid future issues that would involve similar disruption. He worked incredibly hard (17 hours over the course of 2 days) until the problem had been addressed and the space was put back together. He took all the time necessary to explain what the issue was, how it had been caused, provided a couple options for repair. If you want a plumber who is fair, diligent, and knows what he is doing, look no further than Hydro Rooters! read more

Replaced an old pipe on my water heater without cutting into the wall (others said they'd have to cut into the wall) and did it quick for the best price I found. Work was top notch too! It's been a couple months and no issues with the fix yet. Highly recommend. read more

If I could give Diego of Hydro Rooters 10 stars I would. We had Diego out to clear a clogged drain. From beginning to end, with booties on his feet, a tarp on the floor and a final sanitizing clean under the sink, he was meticulous! I have never had a plumber take such great care with our home. He began the procedure with a camera view of the drain and proceeded to use his equipment to snake the drain. He is so patient and took a couple of runs with the snake to make sure everything was clean. The final step was to put the camera back in and we saw a beautifully cleaned pipe. It was fascinating to watch. Thank you to fellow "Yelpers" for your wonderful reviews that led me to Hydro Rooters! read more

The Garbage Disposal stopped working in the kitchen so I put in a request for a quote on Yelp. Diego reached out and provided a tip so that I can try to fix it myself. The tip worked and I was able to fix the problem myself. It saved me a lot of money and hassle to deal with the broken Disposal. I would highly recommend this business because of their honesty and willingness to help. I will definitely use their service in the future whenever needed. Thanks Diego for the help. Truly appreciate it!! read more

I was very happy with this company. Response was quick and informative. Jon explained each step of the process and made sure I saw what was being done. I only got one other estimate, and Hydro Rooters was considerably less. read more

Second time using Hydro Rooters. Fair, fixed price. Most companies charge by the hour, so good value. Excellent, personal service from Jon. Will use again if needed. read more

I called to schedule a service call in the morning to troubleshoot a plumbing issue and Diego was at my house by 1:30. Diego listed to my concerns as we tried to troubleshoot an issue where I thought there was a clog leading to odors backing up into our dishwasher (both our old dishwasher and a brand new dishwasher). He quickly ruled out a clog and worked to rule out other potential causes. He recommended replacing the old supply line that was not replaced during the installation of the new dishwasher. He did not push for using the camera scope and didn't think it was necessary. I also had Diego remove an old faucet and installed a new faucet on our pedestal sink. I would recommend Hydro Rooters Plumbing and Drain for their prompt, fair, and courteous service. read more

We had a fantastic experience with Diego. He arrived right on time, was upfront and honest, and very professional. He was able to fix our clogged drain without tearing anything apart or making a mess. He even showed me how to do it myself in the future. very kind, courteous, and clean. Highly recommend!!! read more

Too expensive. others are charging $300, you want 10 times that. obviously you expect to charge as much as you can get. charge is no where near your actual costs plus a reasonable profit. This is the new trend companies are now doing with Yelp, Angie's List, and others. Disgusting read more

Very pleased with work they did on our toilet and drain. They are honest, no surprise charges. Will use in the future.

Replaced the anti-scald device in my shower and was prompt, fully prepared, did a great job, and was highly professional. And unlike the other companies on Yelp! that I asked for quotes, I didn't get the whole, "Call me" routine, or even worse, "We'll come out and give you an estimate." It's replacing a few simple parts, folks. So I really appreciated that these guys didn't complicate things. read more

Hydro Rooters have become my go-to plumber. They're extremely responsive and reliable. I recommend them to anyone looking for a plumber in the area. read more

He came over my house at 10 pm to fix a busted pipe!!!!!!!! This was a last minute thing. I reached out to 3 plumbers prior to calling and all said that they couldn't help that night. Called hydro-rooters and he came to my house in 25 mins. found some problems with the piping and fixed what needed to be fixed. Very friendly easy to talk to, extremely clean. No mess left behind. His number is in my plumbing in emergency contacts. Thanks much read more

Professional, fair and reliable. They are my go-to for all my plumbing issues that I've even recommended them to all my friends and family who've needed one. read more

We had a basement floor drain back up from the main line. Jon was very polite on the phone and gave specific estimates for the scope and price of the work, as well as a very accurate estimate of when he would arrive. He took COVID precautions and explained the work he would be doing. He had the drain cleared quickly and went the extra mile (well, extra 100 feet) snaking the main line all the way out to the county sewer line. He showed me video from the pipe along the way and even helped to mark a buried clear out. I didn't use them for the Hydro Rooting service, but did ask for a quote and absolutely plan to have them come back to do that! read more

My main sewer line backed up into my basement. My regular plumber snaked the line, but recommended I hydro-jet it also, which is a service he did not offer and would have to sub out with a markup. I found these guys on Yelp and got in touch via email. First, they respond as quickly as they promise. They responded to my original email, and follow up emails, almost immediately. And when I called, they answered the phone right away. We booked the service for the following day, and they called when they were on their way and arrived right on time. When dealing with a potentially serious plumbing issue, responsiveness is incredibly important to me. Second, Diego and John are incredibly friendly and polite. They explained their pricing up front so there were no surprises, and it was far more competitive than what my plumber would have charged to sub out the work. They were incredibly neat, covering the floor with tarps, wiping down all the lines going into and out of the drain, using booties when they entered the house, and they left the work area cleaner than they found it. Third, they know what they are doing. They are organized and efficient, and did the work in a professional manner. Fourth, their equipment is top of the line. The ran a camera through my pipe several times - before, during and after the jetting. The camera image was crystal clear, and much better than what my original plumber used. I was able to look over their shoulders at the monitor and they explained everything they saw, what they were doing and what needed to be done. Fifth, the work was completed in a timely and cost-effective manner to my total satisfaction. They blasted off decades of scale buildup and other residue in the line, taking off rough edges, and smoothing and opening the line so there are no areas that might cause a clog. They left my sewer line in much better shape than when they found it. I could not recommend Hydo-Rooters more highly. read more

Reached out this weekend about a clogged drain that needed to be fixed ASAP. Jon was super friendly and answered every question I had about the process. I was able to get on the schedule today which was a huge plus. Jon arrived during the window in which he provided me and when he did arrive he was very friendly and thorough in providing quality work. He was able to fix my issue in no time and he even offered to show me what he did so in the future I could potentially fix the issue myself. If you're looking for top notch service and customer care don't hesitate to reach out. I will be doing the same going forward for any plumbing needs. read more

They were very fair on pricing. They did an excellent job and provided extra special care for COVID19 because we have a newborn in the house. Highly highly recommended. read more

Thank you Diego D. You have become our go to plumber! Professional and polite. He took Covid precautions, with mask, gloves, shoe covering and blue tarp where he works and did not leave any mess behind. Did not take any short cuts and went above and beyond. A+ plumber! read more

Great communication, very professional, thorough. Fair prices, patient, and transparent. Worked with Diego on a a bunch of projects. he spend almost his whole day at our home to fix a variety of things. Highly recommend! read more

Very good guy. This is the 2nd time I have used him. First was a new AC/heater unit for my house and today to fix a water leak on my hot water heater. He is upfront, honest and great at what he does!! Thank you Sir!! read more

Well, Jon saved the day again! I had one of those bidet toilet seats that was broken, and so I removed it for a replacement (heated seat, no bidet). I thought I could handle capping the bidet water line, but it didn't go well at all. After FIVE hours of trying to fix it so it wouldn't leak, I gave up and texted Jon late at nite. He responded first thing in the morning, and came after his first appointment of the day. He took all of five minutes to fix the problem, then installed the new toilet seat - heated, so nice since the weather turned! They are my go-to plumbers forever! read more

I contacted Hydro-Rooters on a Friday to have a couple of hose bibbs replaced. I was informed that replacement would require them to cut into the drywall, but that they may be able to repair the existing hose bibbs to avoid that - so I opted for repair instead of replacement. Diego came out the following Monday. He was polite, professional, upfront about pricing, and took proper covid precautions. He clearly explained everything regarding the work to be performed, and quickly repaired my hose bibbs for much cheaper than replacement would have cost. I am very satisfied with the service. read more

I've had this company out to the house twice now. They were very thoughtful about diagnosing and fixing the issue, and were great about answering my questions and including me as a partner towards coming up with the most effective and cost efficient solution. They were timely, professional and friendly. Thanks Diego and John! read more

I contacted Jon after another plumber came out and didn't complete the job. Jon was fantastic, professional, and informative. He was able to clear the obstruction without problems saving me $1000s in potential excavation costs. And the price was great; below previous estimates from other plumbing companies. I'll definitely be using Jon's services for my future plumbing needs. I highly recommend Hydro Rooters. read more