Excellent customer service from start to finish. The staff was friendly, professional, and took the…read moretime to explain everything clearly. They repaired my iPhone quickly and the quality of the work was great. I appreciated how honest and helpful they were throughout the process, and they made the entire experience stress-free.

Great service and a great selection of products! I stop in this shop regularly for screen…read moreprotectors (I drop my phone too much smh), and they not only have have the exact size protector for my phone, but they give me a free installation every time so it fits beautifully. My go to iPhone accessory story in Vegas!

My phone battery was dead about 2years ago. Phone Battery replace was very quick and Fair price. I…read morereally recommend this place. I dropped my phone 3or more, My phone battery broken again, I go there tomorrow. See you tomorrow morning.

You could return my product that I gave you and not switch it with a much lower valued product…read more These guys are extremely sketchy.

Great service at a fair price. Fixed my screen quickly, could have had it the same day, but I had…read moreother things to do so I picked it up the next day.

They responded quickly, and gave a very helpful referral when we determined that there was another…read moreplace that could handle my special needs. I appreciate them!

Works fast! Good pricing.. I've came here multiple times before and every time they've done what i…read moreneeded them to do.

Had a great experience with iPhone Wizard!…read more I stopped by around 7:30 PM with a pretty awkward iPhone issue, and Sam was able to fix it within an hour. The price was very reasonable, and his service was polite, professional, and efficient. Highly recommend this place if you want quick and honest help with your phone!

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Had my Samsung S23 Ultra's battery replaced today. Did a great job for a reasonable price…read moreprice.

Located inside the Fantastic Indoor Swap Meet nestled between tons of knick knack and clothing…read morevendors was Andre and his cell phone repair booth. There is a $1 per adult entrance fee. My husband busted some pixels in his screen on his Google Pixel 7 Pro phone and I messaged a few vendors looking for replacement. Andre's response was quick, detailed, but to the point. He was able to order parts, explained the difference between after market and OEM without selling it and have it repaired the next day within an hour as promised! Very friendly and welcoming, not scammy at all which is generally the vibe I get from cell phone repair folks. Would come back again for future repairs, but hopefully don't have to!

Super awesome customer service Freddy and Mike did a fantastic job on iPhone go see themread more

What a great crew you have working at the Craig store. I took my cell to Anjelica to see if it…read morecould be saved after it took a deep dive into my pool. After checking with Daniel ,their answer was a definite no. Your crew did retrieve some data, mostly fotos. I was surprised and very happy. Kudos to both.

Great Service , Nice Friendly Employees. Had My Phones…read moreFixed And Ready To Go In Just Minutes.. i would Do recommendations For This Place .

This is about my 4th time coming in and every time I have gotten very great customer services the…read moreprices are amazing , the staff is very helpful I would one hundred percent recommend to anyone that needs services on their phones.