Service was great, speedy, professional, accommodating and customer service based…read more We received the report in a very reasonable amount of time.

They're great! Communicative and awesome. A+++ Drue, specifically, was my point of contact.read more

Everything was excellent! From the timing to the inspector to the answering of questions. Thank you!read more

Rated F on the Better Business Bureau--and honestly, that tells you everything you need to know…read more They don't seem too concerned about reviews, probably because most of their business comes through real estate agents. I made the mistake of trusting mine when she recommended them for my condo inspection... lesson learned. The water heater didn't even work, yet somehow the inspector missed it--so I spent my first three weeks bonding with cold showers. The warranty company wouldn't cover it since the issue existed before I moved in. On top of that, I had to replace both toilets right away. Somehow they missed that too. Of course, when I contacted them, they denied any responsibility and took zero accountability for their mistakes. All in all, I would definitely not recommend them, especially if they're being suggested by your real estate agent.

Reasonable prices and a very professional, knowledgeable team. I first spoke with Cici for a…read morequote--she was so friendly and helpful that I decided to book right away. Alexis came to collect samples and called to confirm before arriving early. He did a very thorough test and was very respectful of my place. When I mentioned my home is shoe-free, he kindly put on shoe covers without hesitation. Fantastic team! Hopefully I won't need their services again, but if I do, I'll definitely return.

This is the second time I've used JLM and I'd still recommend them. I'll list the pros and cons of…read moremy experience. Positives: Friendly customer service. Good communication and quick scheduling. I was able to have a technician come out the same day I called to schedule. The technician was extremely friendly and helpful. He answered all my questions while he was concentrating on the testing, set up etc. He was careful with his words meaning he didn't cause any unnecessary stress or anxiety. He wasn't pushy and was conscious of the cost while also recommending what samples are needed or suggested. He was clean and careful. Cons: Expensive compared to other mold testing companies. The invoice can quickly add up. I originally planned for about $800 ($500 base fee plus $75 for 4 samples). I added on asbestos test and that brought my bill to over $1300. In some ways I see this as a positive though because you get what you pay for (I hope and can't compare to any other company). My whole house wasn't moisture mapped as I was told it would be. The tech said they only focus on the reported areas of concern. Not a big deal but would've been nice to know. I kept getting rescheduled by 15 minutes. The tech was running late then running early so that was a little confusing. I jokingly asked them if I get compensation for the changed appt time since I signed the contract already (they charge $150 for any changes). They said no. The report is a bit confusing as it was the first time. The most annoying is that in the asbestos report they suggested further testing. Likely costing another $1000 or more. I thought I was already paying for the best testing. This feels a bit like a trick in some ways. Overall I'd go to JLM again. I suggest to do some research beforehand though to know exactly what you need done (AND WHY meaning are you renovating or just wanting to know for health reasons etc) so you don't get unneeded tests or costs.

We had a musty smell in our master bedroom and bathroom. I gave Kevin a call and after explaining…read morethe situation we agreed to meet the following day. After a short walk through he began to investigate several areas of the house. Kevin was extremely thorough, examining the walls, floor and even the attic, where, the access is so limited that most people wouldn't even attempt. During his inspection he found moisture under the batroom tiles, a small area on the roof that needed repair and dicussed taking a mold test. After the test he notified us that we did have mold in the wall. Kevin provided his report and suggested how to proceed with repairs. He also gave us some tips to save money. Kevin is knowlegable, dependable, reliable and an all around nice guy. I will be using him in the future.

After calling a few places kevin was very quick to respond and make a very hard situation very…read moreeasy. I called a few places and they were very complicated to schedule. Completely different from kevin. Not only did we call him and used his services during a holiday weekend. So he knew how important this was to us and he personally made sure we obtained the results the next day regardless of the holiday weekend. I love doing business with people like kevin who go above and beyond for their customers. Definitely recommend him!

I set up a project here in Yelp for pre-purchase Home inspections. I received about 4 answers…read morewithin a day and this Home Inspection Experts is the one that got my attention and trust right off the bat. The first message is very welcoming and they already tell you what packages they have with the prices and even extra services like termites and general pool inspection. No need for back and forth messaging asking for prices or your number for them to call. I checked their reviews and that's it, I decided I want their services. I messaged back and her reply is almost immediate at a very strange time. I think I messaged her late at night. I just copied and pasted their message to my agent and there, appointment is set. We chose the platinum so the sewer inspection will be included and additional pool and termites. During the inspections, the 2 inspectors came on time. Home inspections took about 2 and a half hours which is really good coz it means they check every detail. They delivered the findings verbally and the written report was sent to my agent and me the next day. I don't even know how to share to you the result because there's a lot. Just trust Home Inspection experts. They got you covered. I recommend this company 100%.

I used Yelp to send out multiple quotes and received a quick response, and quick replies to my…read morequestions. The inspector took us through the home to show us what they had found, and their recommendations. Very thorough, and took the time to explain things when we had questions. Really happy with our experience, definitely recommended.

Genuinely good guy in this otherwise very sketchy space…read more Everyone uses scare tactics to grab cash. He talks a lot about how mold is everywhere and grid to minimize because I think he's used to all the crazy worries we all have - so understand that's where he's coming from when he almost excessively tried to calm your fears. We had a substantial roof leak with mold in walls - all handled very well and professionally and nowhere nearly as expensive as it could have been. You won't regret calling him. Genuine good person. Hope he doesn't change.

after seeing john's response, i have to point out that it's strange he's accusing me (and others)…read moreof reviewing him without using his services, when he didn't actually give me (us) the opportunity to use them, instead shouting at us that we're foolish for even requesting them. also, i still don't know what IIRIC or whatever is. all i know is that it's strange that someone billing himself as an environmental tester berates potential customers for... requesting environmental testing. i mean, maybe others will have better luck with him, but this was my experience, and i think anyone can tell from my review history that i tend to rain praise upon businesses more often than not.

Very good experience. Jeff is nice and good in answering questions. Wi6ld recommend!!read more

Great service and very knowledgeable. Had asbestos testing performed and did my research to ask the…read moreright questions. Turnaround time is dependent on the lab so plan accordingly. Jeff was great to work with and will use this service again if needed in the future.

Gio did a thorough and excellent job on inspecting our hundred year old craftsman bungalow. He was…read moreat the property early, had a pleasant demeanor, took his time, and gave us a useful summary of his findings. The report was ready within 24 hours of inspection. Very happy.

My inspector Brian was very thorough and took his time explaining things to me. He was very…read morefriendly and welcomed all my questions. He walked me through and showed my little things here and there, that I would have to later on figure out on my own. I highly recommend this company and if you get Brian it's a win win.