1. John the MoldMan

1. John the MoldMan

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,

John the MoldMan

4.8 (196 reviews)
Closed 8:00 am - 7:00 pm

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Response time

50 minutes

Response rate

100%

Services - John the MoldMan

Mold remediation

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Recommended Reviews - John the MoldMan

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My experience
Coastal Customer X.

After reading more reviews, it's obvious that what I experienced is part of a much bigger pattern. The owner becomes hostile and dismissive the moment you ask a simple question. I was calm and respectful, yet I was talked over, corrected, and told that mold is not a health concern at all, which directly contradicts mainstream medical guidance. The consistent theme in these reviews is rudeness, denial, and a complete lack of professionalism toward anyone seeking honest answers. This is not a one-off incident. It's a documented behavior pattern. If you value professionalism, science-based information, and basic respect, do yourself a favor and choose a different company. Previous reply: I want to clarify my experience for anyone considering this company. My interaction with the owner was nothing like what he is describing. I was respectful, calm, and simply trying to understand the situation so I could make informed decisions about my home and my family's health. At no point was I rude, dismissive, or combative. Unfortunately, instead of receiving professional guidance, I was spoken to in a condescending and argumentative manner. My questions were interrupted, minimized, and met with hostility. I was surprised by how quickly the conversation escalated on his side, especially when I was only trying to gather information. I respect professionals who provide clear explanations, transparency, and courtesy. That is not what I experienced here. Anyone reading this should be aware that my review was written accurately, and it reflects the tone and treatment I personally received.

Before
Venus W.

John, wasn't easy to get a hold of but it was worth the time and effort. He's a busy guy, probably because he does his job well and doesn't price gouge like the other 4 companies I had give me a quote. It was done in 3 days and looks like. 5 starsThank you John!

After

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5 months ago

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John S.

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5 months ago

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John S.

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7 days ago

John provided excellent insight to this topic and the industry as a whole. He can provide reports if needed that help to document issues.

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18 days ago

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John S.

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4 months ago

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John S.

I'm glad I could help

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8 months ago

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John S.

This is now harassment and I’m going to take action against you.

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29 days ago

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2 months ago

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John S.

Thank you! I’m glad I could help

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3 months ago

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John S.

I’m glad I could help

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4 months ago

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John S.

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1 year ago

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John S.

Thank you!

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3 months ago

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John S.

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1 year ago

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John S.

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2 years ago

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8 months ago

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5 months ago

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John S.

Thank you so much

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1 year ago

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John S.

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1 year ago

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John S.

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9 months ago

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John S.

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5 months ago

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John S.

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9 months ago

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7 months ago

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John S.

Thank you so much!

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7 months ago

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John S.

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5 months ago

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John S.

Thank you very much

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8 months ago

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John S.

Thank you. You and your husband were a joy to work with.

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2 years ago

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John S.

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8 months ago

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John S.

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2 years ago

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John S.

Thank you Natalie!

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5 months ago

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John S.

Thank you! It was a pleasure helping you!

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3 years ago

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John S.

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1 year ago

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11 months ago

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John S.

Thank you it was a pleasure meeting you

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6 months ago

He was thorough and knowledgeable. I would use him again. Learned a lot. The report helped the tenants understand things.

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John S.

Thank you!

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1 year ago

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John S.

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1 year ago

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John S.

Thank you sir! I’m glad I could help

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1 year ago

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John S.

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6 months ago

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John S.

That is so kind of you. Thank you and I’m happy to calm your nerves.

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1 year ago

John is the best, he is authentic and caring. NO BS. Highly recommend, there is a reason he has so many amazing reviews.

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John S.

Thank You! It was a pleasure meeting you

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1 year ago

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John S.

Thank you! I’m so glad I could help!

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2 years ago

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John S.

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Page 1 of 5

Ask the Community - John the MoldMan

Do you ever take care of sub floor beams?

View All 2 Questions

Review Highlights - John the MoldMan

John showed the tenant how her failure to clean had caused the mold to accumulate and he filmed it all on video.

Mentioned in 72 reviews

Read more highlights

Restoration 1 of Irvine

Restoration 1 of Irvine

4.8
(81 reviews)

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

World Restoration

World Restoration

4.9
(83 reviews)

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

Jarvis Restoration

Jarvis Restoration

4.6
(656 reviews)

I had a great experience with Jarvis. They came out to do an evaluation and were incredibly honest…read moreand straightforward about everything. No upselling, no pressure -- just clear, professional advice, which is honestly rare these days. Jose was the one who handled the appointment and he was excellent. Super knowledgeable, easy to talk to, and took the time to explain everything in a way that actually made sense. You can tell he cares about doing things the right way. On top of that, their pricing came in lower than other companies I had looked into, which made the whole experience even better. If you're looking for a company that's honest, fair, and easy to work with, I'd highly recommend Jarvis and especially Jose.

I honestly can't say enough good things about this restoration company, especially Meghan and her…read morecustomer service team. Dealing with restoration work is stressful enough, but from the very first call they made the whole process feel way less overwhelming. Meghan was patient, responsive, and genuinely cared about what was going on. Every question I had (and I had a lot) was answered quickly and clearly. Her team stayed on top of communication, followed up without me having to chase anyone down, and kept everything moving smoothly. What really stood out was how professional and organized the entire team was. They treated the situation with urgency but also with empathy, which honestly makes such a big difference when you're already stressed. If you're ever in a situation where you need a restoration company you can actually trust, ask for Meghan and her team. Top‑tier customer service and people who truly know what they're doing. Would absolutely recommend!

AssurePro Restoration

AssurePro Restoration

4.8
(20 reviews)

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

OC Home Inspect

OC Home Inspect

4.8
(379 reviews)

OC Home Inspection was excellent! He arrived on time for the inspection and was very professional,…read morehonest, and throughout the entire process. Everything was explained clearly and consistently, and he took the time to point out even the small details while helping us understand what to expect with the property in the future. Your expertise and professionalism truly helped the buyers feel comfortable moving forward with purchasing the property in its as-is condition. We sincerely appreciate all of your help and support. Thank you again!

We hired Brian for a home inspection and found the experience extremely disappointing. The…read moreinspection was completed in under one hour, which felt brief for the scope of a full home inspection. The appointment time was changed from the originally scheduled time, and we were not offered much flexibility to accommodate our schedule. When we asked about California regulations for thermostat placement, we were advised to use "ChatGPT" for the information and were not given a specific code reference or handbook. When we requested official sources, we were told that it was "not required," which left us unclear on the actual standard. After the inspection, we personally identified additional issues that were not noted in the report, which further reduced our confidence in the thoroughness of the service. Based on our experience, we do not feel this service provided good value for the price and would not choose to use this inspector again.

John the MoldMan - damagerestoration - Updated July 2026

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