We've had an annual clean / inspect from them the past 4 years. They reach out with reminders to set the appointment. Great to have the 'piece of mind' that all is good with our fireplace. read more

The service that was done on my chimney was done in an excellent and professional manner. Tyler and his partner's expertise did a phenomenal job troubleshooting and getting to the root of the issue. They got right on it and resolved the issue in a short turnaround. I am very pleased with the outcome and their great customer service (and they came highly recommended, which I can see why). I can tell they really value the work that they do, while providing excellent service. read more

Matthias and Troy arrived early for an emergency repair and resolved the issue quickly! Highly recommend 2nd Generation for their professionalism and efficiency! read more

From start to finish we had a great experience with 2nd Generation Chimneys. They provided detailed explanations about what was needed as well as our options. They performed the work at the agreed upon time and provided both interim and final photos of our chimney work. Highly recommend! read more

Earlier this year, I went with a competitor to fix my gas fireplace. They came and replaced a few items while I paid a high price for a job I thought was completed. I tried to get them to come back and essentially was never responded back to. My fireplace was never fixed after going with them. With the Fall/Winter approaching, I wanted to get this issue officially resolved. I called 2nd Generation Chimneys on Monday, explained my situation and they had a technician come out the next day. Ray was very courteous and professional while also working efficiently to get the job done while I was working from home. He fixed the problem that was left from the previous company and showed me customer service that most technicians should strive for. They have gained a repeat customer for my home moving forward. Highly recommended! read more

Yes, they responded quickly but then told me that they didn't do the service work that we needed.

Very happy with the service I received from Tyler and Keegan today. They were both very kind, respectful, and efficient with the work I had done today (chimney inspection, cleaning, and screen installation). Tyler also informed me about what issues I have with my chimney and what options I had for work needing to be done in the future. read more

2nd Generation Chimneys is owned by a 2nd Generation Chimney Sweep- David Pixley. His dad used to own another popular chimney sweeping business and has since passed away. You can find all sorts of articles about David's youth as a chimney sweeps son and his top hat moment. I had just bought a house with a chimney, the home inspector had recommended a sweeping, and I had never used a wooden fireplace before so I figured you couldn't go wrong with David. At $269 for an inspection and cleaning, it was more expensive than the other companies, but it was almost Spring time so they were offering $40 off. I filled out a form for an appointment, gave them flexible times, and asked for David. Rather than saying David could or couldn't come out, they said they would do their best to send him out. They gave me a few times and dates, and I told them "whatever works best for David." I said they could reschedule if needed. They signed me up for the next morning and David did not show up, but a crew of 3 (Tyler, Troy, and Mathias) did in a huge truck instead. They said usually just one person comes but they had a bigger job that morning (chimney relining or something like that) and they stopped by afterwards. One of them had 5 yrs experience; he stayed inside with me and explained how to use and maintain the fireplace. Another had 20 yrs experience; he went out and inspected the crown. Another had 1 yr experience; he ran the videoscope. They were all certified sweeps. One had certifications in other things such dryer vent cleaning as well. Tyler showed me a couple of spider cracks at the back of the fireplace and asked me twice if I wanted to replace the back fireplace panels for $1000. I said no, they were pretty small at the moment, and he said he probably wouldn't do it either but it might need replacing in a year or two. The only question he had trouble answering was about the brand and model of pre-manufactured fireplace. Initially he said he didn't know but it looked like the "Home Depot Special" which he said is cheap but generally well made. Upon further prodding, he looked closer and was able to find a badge. He said he didn't know much about the brand (Superior), other than he sees it a lot. A Google search showed it's owned by Lennox and the model is still made today. I was able to find a manual online. Buying the whole firebox new would cost $550 (plus installation). They offered $59 to clean the dryer vent since they were already out. A separate service trip would've costed $170 which is in line with coupons I've seen on Angie's List. I had been meaning to do it anyway since clothes were taking awhile to dry and the previous owners didn't do much maintenance. It turned out to be the best $59 I've spent on this house. They pulled out bucket loads of lint. It took them an hour or two to clean it. The dryer vent had also come apart somewhere around a light fixture. There's a chance it came apart while cleaning it but they fixed it either way. That lint filled dryer vent was a fire waiting to happen. They were knowledgeable, qualified, hard-working, and personable. The price was high for the inspection and sweeping, but low for the dryer vent cleaning. So I'm giving them 5 stars. They might want to brush up on brand knowledge though, that is a big part of repairing prefab chimneys. If David came out I might not be saying that though. read more

Troy was right on time and really organized and professional. He did a very thorough job and explained everything about what he was doing. I am confident that the cleaning of the vents will resolve the dust accumulation problem we were having and help with our allergies. The cost was more than I had anticipated, so make sure you get an estimate first (I did not, so my fault) I will recommend this service and company to others! read more

Tyler was very knowledgeable and polite. He showed up 20 minutes early but call first to make sure it was all right. He did a great job explaining to me what he was looking for and why he was looking for it. He also gave me some great recommendations on different types of roofs, wood tables and a great firewood guy. I will be calling them back when I need my chimney cleaned again. read more

Alpha Air Corporation - Dryer Vent Cleaning I am so glad our association president organized us town home owners to have our dryer vents cleaned today! Tyler is a very courteous, professional young man who was fast, efficient and informative. I am embarrassed to say that I had not had my dryer vent cleaned since I moved in back in 2010. He informed me that there was no airflow coming in or going out. Makes total sense as to why my clothes were not getting dry, not to mention the fire Hazzard I posed towards my home and the surrounding attached townhomes. Thank you Alpha Air Corporation for a job well done! I will be calling you a year from now for my next cleaning! read more

We've had inspections and repairs completed (new flue, brick work, new crown, etc.) on our massive chimney, and all techs that have come out have been very knowledgeable and personable. The very first inspection when we bought our house was complete with scope photos, lots of details, and the tech even knew the value and physical weight of our fireplace unit. Our latest inspection was during the virus lockdown, and the tech had PPE and was very considerate of any contact. Definitely recommend them for all your chimney service needs. read more

Very courteous and educated me on why my fireplace wasn't working. Including a video and pictures that was evidence that I was in dire need of repairs. I will recommend and use them again in the future if needed. read more

The work they did was fine but they were careless about our lawn and clean up. I said something but we still need to reseed that part of the lawn. I was told they would pick up the rest of the cement pieces but as soon as I signed and paid they left. read more

Awesome service great price. These guys are great. They got my old fireplace up and running fast with an efficient wood stove insert and custom work. I'm very impressed read more

I have used them twice 2015 & 2017. The same person came out, Troy. He has always done a great job. He is clean, efficient and explains things to me and takes the time to explain how my chimney works. I will continue to use them. I did my research on the BBB and they got great reviews. read more

Had them out to inspect the old prefab fireplace that came with our house that had a gap in the venting the home inspector recommended we have looked at. After having another chimney company come out and say it was unsafe we had 2nd generation come out for a 2nd opinion and options for repairs. Charged $199+tax for a "Chimney Cleaning and Video Inspection." We didn't have any cleaning done (in fact, the tech's recommendations say "recommend cleaning the fireplace"). The only images I saw were a few photos from when he stuck his iphone up the chimney. Didn't get any video. After initially saying the fireplace looked fine, the tech changed his mind on further inspection and said it was, in fact, unsafe. The tech recommended an insert - I asked if that was actually OK, given that the existing fireplace was unsafe - but he insisted it was. I looked up the installation manual for the insert he recommended, which says: "Make sure that the chimney and wood-burning appliance are in a clean and sound condition and constructed of non-combustible materials. If necessary have any repair work done by a qualified person before installing the insert." To my knowledge this is true of all inserts. read more

2nd Generation did chimney cleaning and diagnosis for us. The technician was efficient and thorough, and he provided very helpful information and explanations throughout the process. I enjoyed the experience and learned a lot, and now we have good information on which to base our decisions regarding repairing our chimney. I do not know how the price compares to that of other companies because I did not check any other companies. (I just went by the BBB rating of A+ and the recommendation of a realtor.) However, the information and service we received was well worth the money. And the technician (David) was very nice. read more

2nd Generation scheduled us for a chimney cleaning and inspection quickly, Tyler was very professional and thorough, they provided an estimate promptly and were responsive with all questions and correspondences. I would definitely use again. read more

very pleased with my experience with 2nd generation. i've used their services twice, and have been extremely satisfied both times. the workers came on time, were very efficient, and did a great job of cleaning up afterward. they answered my questions, and pointed out issues with my chimney. the workers were very professional and courteous. i will continue to use their services. read more

We recently purchased a 101 home in South Minneapolis and knew there were some concerns with the chimney and fireplace. We had previously used 2nd Generation and were impressed with their thorough and clean job, so we didn't hesitate to call them again. Tyler helped me understand all the issues, gave me information about what options I had available to make the best decisions on next steps to improve our fireplace situation. From the original phone call to the office to schedule the appointment, to having a "guided tour" during the camera inspection, to discussion about options for restoration or inserts (wood/gas), I was pleased with the work to help fix what we could today and plan for what we want in the future. read more

I was truly impressed with the service work done by Tyler on my chimney. He arrived right on time, was very professional, knowledgeable, thorough and personable. He took "before" pictures to show me what was going on with the chimney, and told me how he planned to fix the problems, then showed me the "after" pictures. The work looked super neat and tidy and he explained each spot where he did the repairs. Also went over the warranty of the work done. He spent additional time looking over the wood burning stove and told me what would need to be done to should I decide to use it in the future. I really appreciate his great work ethic and the time he took to make sure all repairs were completed. I would definitely recommend 2nd Generation to my friends and family. read more