Just came in to listen to you guys talk about upgrades to a stage four and while I was sitting…read morethere, I heard my name and then seconds later I saw Andrea my favorite sales person. Each time I've come in there she always knows our name and remembers what we bought the last time and helps us keep building on the trends of our purchases. She is the best sales person I've ever met. She even walked me over to the parts department and showed me which speaker intercom system to buy. Andrea is a great sales person and an asset to your company.

Shady business practices and not transparent on financing and pricing, when you want clarification…read moreor to speak to a Manager you get the run around. The one star means zero stars though you see the very low rating, should be much lower.

A very hit and miss dealer. Sometimes, good, sometimes not. Take your chances. I did and decided to…read morego elsewhere.

The crew at Arsenal is awesome. 2nd bike purchase for me and Brent and Pops were the greatest to…read moredeal with. Zero pressure and put up with all my requests. I have other dealers closer to me but go out of my way to deal with Arsenals great customer service. Charles in parts is a wealth of information and great attitude!

Took the Rider academy, it was fantastic. Shawn, John, James, and Tommy were great and very…read morehelpful. They were very knowledgeable, and could easily explain the concepts.

Took the MSF course here at Motown Harley , and just want to say thanks again to the great…read moreinstructors there . If you are thinking about taking this course and you are an absolute beginner like I am , over 40 and 1st time ever being on a Harley or whatever age or experience you have don't hesitate you will not regret it . Donna was awesome instructor she was very good at communicating and very knowledgeable and made our class very comfortable with the whole experience. I definitely will be back for an Advance course when I am ready . Thanks again to the whole staff I really enjoyed the whole experience and still enjoying it Completion day 4/18/25

Sales and service are excellent! 3 bikes over 15 years and still a strong team and ownership.read more

I recently picked up a used Harley (from a private seller) and went to check out the dealership to…read moreget a feel for the place...starting the relationship, so to speak, for parts and service and other things I'll need. My expectations were a little low, as my only previous experience was picking up a bike my friend bought, many years ago at a different dealer (unnamed), which was less than pleasant. Wolverine is a different animal altogether. The staff was incredibly friendly, helpful, and enthusiastic. They made what can be a somewhat intimidating experience for a "newbie" into something that got me excited to participate more. They knew from the initial conversation that I had just bought a bike and was not in the market, just "kicking tires," but treated me as if I'd just bought the top of the line bike from them. The store was clean, well organized, and both gorgeous and cozy...kind of hard to explain, but it'll make sense if you're there, lol. Absolutely the best dealership experience I've had of any kind, including the service at a (again unnamed) luxury car dealership a month or so before for a new car I'd picked up.

M son bought his first bike here and Jodi went above and beyond what was expected in insuring we…read morewere completely satisfied

New Update. Without understanding the full scale of bikes to available mechanics. Also, not…read moreunderstanding the dynamics of the business. I do have to say that I did not expect 5 weeks and a significant cost to improving my Road King. Now, I can say that the work was done and the bike looks, runs and sounds amazing. So, great job and thank you to the guys/gals at Ray C's. Finally, ask about the waiting time. Set all the work up to drop off in October, pick it up in May. Free winter storage, lol. JK. Actually a great idea. Update: Ray C's Service has guaranteed my bike to be done in a week. 5 weeks waiting to ride is a bitch. I get it. They are backed up with tons of service work and can only do so much per day. 10 great technicians vs hundreds of bikes. I can agree that we all have to wait our turn. Just be patient & communication goes a long way. Original Post: My 2015 HD Road King has been at Ray C's for 5 weeks. 5 God'damn weeks! WTF! Two new tires, new breaks, oil change, parasitic drain fix, new battery, new decorative tail lights, license plate holder and Ciro filler break-turn lights. I was told I got bumped again, for 2 new bike issue's. WTF type of Customer Service is this!!! I lost my ride for a third of the God'damn summer. Ray C's has lost my respect worse my future business.

So this updated review dates back to 2021 when I bought my bike from here...... My experience with…read morethem has gotten progressively worse. The good - Terry was amazing during the purchase of my bike. He was attentive, answered all of my questions, and didn't try to push me into a sale. He followed up every step of the way and I couldn't have asked for a better experience. The only part that surprised me about buying the bike is that Dick Scott's wont throw any extras into a purchase. No jacket, no free first service, no gloves, no bartering. I got a freebie leftover T-shirt from their last "swap your swag", a couple of coozies, and a 25% off coupon for my first service that I had to negotiate for! For comparison, I'm considering trading my bike in for something bigger. My new dealer is willing to give me $2500 over bluebook and throw in a free $500 sissybar!! The bad - where to start? I've had an issue every time I've brought my bike in for service except for the last time. Refusing to honor IMC issued coupons, trying to charge me to diagnose a check engine light on a bike with 500 miles that they just did the break in service on, not reflashing my bike with the stage 1 tune after they had to reflash my ECU to clear the check engine light, and the list goes on and on. I decided to part ways with Freedom Powersports for my 5k service and went to a different dealership. The difference was night and day! The other dealership is very customer oriented - help yourself coffee, water/pop fridge, and snacks, the owner is constantly on the floor shooting the breeze with customers, and riders go there just to hang out! The icing on the cake is that during my 5k service the, new dealership found an issue with my forks. I asked them to check them out because they were clunking pretty bad and extremely harsh. Dick Scott's "fixed" that same issue last April per an Indian service bulletin. Come to find out, Dick Scott's installed the parts wrong and now my fork seals are leaking. The whole job needs to be redone and one of the fork tubes might need to be replaced due to the mess up. Luckily the service bulletin will still cover the parts and labor for the redo. My advice is to stay clear of here. I honestly wish I'd done more research before buying my bike from here. It really is a shame because they're relatively close to my house, but I'd rather ride twice as far for the better experience from my new dealership. Update: The last time I had my bike there in April, they did the kickstand recall and installed my stage 1 air intake. I now have a rattle coming from the intake - something obviously wasn't tightened correctly. On a side note, if you don't ask for your stock parts back, they keep them and list them on eBay. Interesting that they raised their labor price and profit again off of your old parts without compensating you for them.

really hard to put a review on yelp. I'm jumping through hoops I could see why people don't do…read morethis, but I had such a wonderful experience at Dick SCOTT freedom Powersports today Nick Service Manager also Malcolm Parts mngr go over the top to make you feel special and exceeded my expectations every time I go there warranty work aftermarket parts assembly very reasonable very smart and knowledgeable Steve in sales. "The same "young guy in their name Jacob tries really hard. Jeff Scott loves motorcycles as much as oxygen. He's a great guy I won't buy or service a motorcycle anywhere else ever I wish I could give them Six star ,s

Great atmosphere awesome staff always willing to help huge selections of motorcycles and riding…read moregear !!

From start to finish this place was absolutely amazing. They had a very laidback approach and let…read moreme just look around. My sales associate Larry was very informative and listened to what I was saying. I felt like he was selling me the bike I wanted not the bike they wanted to sell me like some other dealers in my area. I will be getting my bikes from here from now on.

Former tech employee here-won't pay employees (actual technicians) top dollar. interviewing process…read moreis a joke. I would stay away from here if you're finding a new career path. been in the field nearly five years and got paid 200 dollars for 2 weeks of tech work for four bikes. I left, management sucks, a particular tech does shotty work and complained before about him but never done anything, the new tech is 10/10 we still talk so props to my man. always try to pay less than what you're worth. it's saddening. FUHD

It is a small dealership however, you would expect them to take care of you just like any other…read moreHarley Davidson dealership. Sales staff it's OK accessory people are very friendly. Parts guy is more than willing to help you with your needs but the service department is another story, big turnover with service people and mechanics. I know quite a few people that had questions about their bikes in for service and couldn't even get a call back. Definitely not the way to treat people if you want return business.So sad. there is definitely room for improvement.

I searched the dealers in Michigan for the: Polaris…read moreSportsman 450 HO EFI EPS .... Eieio several stores advertised having 2023 models $2000 less than a 2024 model, but it was bait and switches we sold that but we can get you into a ... I called Speed nation in New Hudson and spoke to Joe Melville he was prompt giving me all the facts and offering any color I wanted, where other dealers need days to prep and get manager approval and don't have color options unless you go bigger and more expensive. Joe said I can get a winch installed and you can have it today! He emailed the bill broken down to the penny. I opted to wait one day. The machine was ready at the front door loaded and I was gone. The only thing he could have done better was to give me a hat or T-shirt to advertise this store. If you want options, fair pricing, and quality service go see Joe at Speed Nation Power Sports on Pontiac Trail at Milford and I96 PS Joe it's not too late to sent a Polaris hat!!!

I bought a used Polaris 570 Sportsman, and after taking it home, I found a couple of issues with…read morethe ATV. The people at speed nation said to bring it back, and they would take a look at it, they took care of the problem, and went a step further to fix an issue that was found afterwards. repairs were made at no extra cost to me and the ATV runs awesome. So thanks to the salesman and service people at Speed nation. I am a very happy customer.