My husband and I decided to try 2 Toots Train Whistle Grill, I wasnt sure what to expect other than it was probably a place geared towards kids. When we got there it had the whole diner fill, with the 50's music playing in the background. There were seats that went around the place along with booths. There is a train that goes around the entire resturant. Very cool looking place. As for the food we both ordered a burger, I got the cheese car and my husband got the original we also ordered a strawberry shake. First the Shake came out, it was to die for, one of the best shakes I've ever ha read more

Our 2 year old loves this place and has even at a younger age. We enjoy the food too! Great burgers and shakes! I love that it's grass fed beef too! read more

My son thought it was fascinating and the food was really high quality.

Fresh ground hamburgers. Fantastic onion rings. Thick and tasty shakes and a great value and great staff

Super cool place for kiddos and the burgers were awesome. We had kids, parents, grandparents and great grandparents with us and everyone enjoyed themselves! The staff was lovely and nice and the place is super clean. Definitely a place to take train lovers. read more

Go for the train and to excite the kiddos, DO NOT go for the food. I am really tired of kid restaurants having terrible food. I mean, adults like to eat good food! Especially if we chose to enter a restaurant! The fries were dry and potato-y (isn't it kind of hard to screw up french fries?) and my BLT wasn't terrible but just incredibly BORING. What a BORING menu. Onion rings were good though, as was hubby's Tallgrass beef burger according to him. We were the only ones dining on a Tuesday evening, the ENTIRE time. I suggest making the menu better and more exciting and it will be a regular place for my family! Was happy my nut and peanut allergic son did not react to the fries, onion rings, or his hot dog(they told us he would be fine when we ordered). read more

Love this place! Great burgers and fries! My sone loves the train and horse ride at the end!

1 star just due to the concept. Was EXTREMELY uncomfortable though due to the manager sitting angrily and glaring at my family and I as we ate. I felt bad for the waitresses because I could tell they were also uncomfortable with their miserable boss glaring at them as well. The food was mediocre and immensely over priced. Can't stress enough just HOW much my family and I were UNCOMFORTABLE by the creepy managers presence. I will NEVER go back due to that creepy, angry man. I feel SO bad for the staff. read more

The reason for the 5 stars is for their efforts to serve true healthy food options for my family. I feed my family only 100% grass fed beef because it contains no hormones or antibiotics and is humanely raised. 2Toots is only family friendly restaurant I've found anywhere which uses it exclusively for their hot dogs hamburgers and chili. They also offer gluten free buns from Udi's which I really appreciate. Under duress Ive taken the grandkids to other imitation train restaurants but none have the healthy food options that this place offers not to mention the prices at 2Toots are extremely reasonable. The staff has been pleasant enough on our past visits. The majority are teenagers (enough said :) read more

2Toots Train Whistle Grill - Diners Near Me - Bartlett, Illinois

This restaurant seems to be going downhill, and quickly. The past 2 times we have gone to 2 Toots, our experience has been less than satisfying. Over the past year and a half, we have been to this restaurant countless times and always enjoyed it. Recently, it seems to have changed quite a bit. I'm not sure if there is new management, but things that we've been able to do in the past are no longer allowed. For instance, we were there 2 weeks ago with friends, and asked to have separate checks. It was no problem at all, and was very convenient. We went back today with three different families, and it was no longer allowed, which made it a pain to separate. We were also told that it's against "manager policy" to tip the high chair upside down to support a baby carrier seat. Again, we have done this countless times in the past 6 months with our infant at this very restaurant. I have pictures of our baby in it. In addition, milk is no longer a free refill. This is not a huge deal, but unfortunate for parents who prefer that their children drink milk over pop (which is a free refill). Our waitress was less than attentive and seemed clueless when it came to bringing out our order. The last two times we've been there, the order has been messed up, and it was due to the waitress putting it in wrong. This isn't rocket science. It's a cheeseburger or grilled cheese. While these are not major disappointments, I would prefer to drive the 45 minutes to the Downer's Grove "All Aboard Diner," if this is the service that we will continue to receive. This is a children's restaurant and we are coming for the experience. I hope that the staff will see these reviews and make the necessary changes. read more

Great place for kids well decorated very clean. We love going here but the servers are horrible and the food is over priced and not very good. But we keep going back because the kids love to sit at the counter and watch the trains. We are always asking our server for things they forget or get wrong. Do environment 4 stars food and service maybe 1 star. read more

Adorable place to bring kids! The food isn't fancy, but it's good quality and is cooked properly, though it is sometimes a little greasy. I really like how they use grass fed beef. The staff are usually very friendly, and it's not typically a long wait. read more

Surprisingly good food for a kids restaurant. Great place to take our two young boys without having to worry about table manners. And the train that circles the restaurant is a nice distraction for the kids. read more

Diner food, a little overpriced and not a great selection. Tolerable though for kids. And fun. In theory. My complaint is the service. It. Is. AWFUL. I have made several attempts here, and it's not unique to any one server, they just all suck magnificently. Nobody smiles. One time my son and I went and the whole time he kept asking me "Why is she so angry? Why is she sad? Is she mad at us?" The whole time she was three feet away and no doubt could hear him. Last Friday, my son and I went in for the first time in almost a year. When we arrived, we became the only people in the place. My son chose a booth to sit in. The server said "It will be easier for us if we sit "here"" instead. So we did. After a few minutes I had to actually ask if we could order our drinks. WE WERE THE ONLY PEOPLE IN THE PLACE AND WE WERE SITTING IN A BOOTH HAND PICKED BY THE SERVER SO IT WOULD BE EASIER FOR HER TO SERVE US. And she ignored us and was noticeably irritated when I asked for drinks. "Are you ready to order then too?" No. Just drinks first, please. No refills offered without asking, nothing out of her way to provide "service." I simply can't go back here because I value my dollars. If the food was outstanding, maybe I'd think about it. But not even the grass-fed beef can outweigh the misery of the staff. read more

Love this place. It has become a favorite for my Grand daughter and I! She looks forward to watching the train go around the restaurant and bring our food which is always good! Afterwards she always rides the horsey! read more

Absolutely love this place! We have been here many times over the past years with my kids and sitter kids. We love the birthday club. Kids get excited to get there free birthday meal card in the mail each year. We all like ther food. My hubbys fav is the chili. I love there salad and burgers. Oh and not to mention the yummy cupcakes. The train that brings your food out is awesome. The kids (ages 2-9) all love it. Its nice too that there is only one ride on horse (tho a train would be more fitting) and a few quarter machines instead of a bunch of expensive video games too. We will definitly go back! read more

2Toots Train Whistle Grill - Loves watching the choo choo come by! - Diners Near Me - Bartlett, Illinois

His place wasn't that good at all. It took forever for our food to come. We all ordered hotdogs what their were carrots on our hotdog. We were probably their for about an hour and thirty minutes their . Which is ridiculous. I'm probably not going to go back for a while though. But their employees were great I think they were just very understanding and nice so I think it is an ok restaurant. read more

My son loves this place! Great train atmosphere! Great location! Fun for the family! Food is ok!

Where do I begin on our horrible experience! We visited on mother's day to celebrate my child's birthday to which my child is obsessed with trains so I thought it would be fitting. When we walked in one of the two servers just said "3 for table" and threw the menus down. No "hello" or a smile. We sit down and once we are settled we continue to sit there as no one approached our table to say hello, take a drink order or anything, while I watch the servers just stand there and talk and check their cell phones as there were only 3 tables there. Finally my mom got up to ask if someone was going to come to our table. The server just simply says "well yeah are you ready to order". So I simply ask about using a Groupon I had purchased and signed my child up for the birthday program. To which I was told I couldn't use both. I simply said, " Are you kidding me, I intended to have my child to be able to be given the dessert and song". We dont live close for us to come back another day as she said for us to do. I simply ask for to check with the manager because of that and the lack of concern for you to greet us and take our order while I watch you stand there and talk. The server says with attitude" well are you going to spend $25" to which she is referring my Groupon. Mind you she never left to ask the manager. So as my server continues to give attitude we still decided to stay, it was lunch time, we were hungry and I needed to use my Groupon. Had it not for wanting to lose my money, we would've left. The food came out fast and it was hot. My burger was good, my fries were horrible it was kibble for fries. My mom had a hot dog and she wasnt impressed. The server never came back to check on us until we were almost done. Otherwise I would have addressed the fries, asked for mayo for my burger and more pickles. I ordered my child's dessert and asked for the bill all at once, just in case my server wanted to disappear and continue her conversation with the other server. I was able to use my Groupon and the birthday club, so it was nice to accommodate that need. Unfortunately, the server was left a very minimal tip. Had her attitude been better and more attentive to us, it would've been a better outcome. I'm sorry she had to work on mother's day, as I understand it myself being in the hospitality industry. As for the decor, there were trains pictures all around and the moving train, but the restaurant could use more. Just expected more all around!!! Eat there at your own risk if you want horrible service! Definitely can get better burger, cheaper prices and better service other places. We weren't impressed and wont go back! read more

The food is good. The employees are not attentive and they look like they could care less being there. The place never has any customers. Maybe if the employees were happy and polite then the place would have more customers. Definitely will try a different location next time. read more

My nephew is a train-a-holic and loves everything Thomas. My husband and I decided to take him on the Metra from Elgin to Bartlett and then have lunch here. The metra ride is about 10 minutes (perfect for the attention span on a 3 year old) and then the diner is right across the street from the station. Perfect location. It was easy to get in and have a seat. Staff is friendly enough. If this review was written by my three year old nephew it would be 5 stars but it is not. This place is pretty stellar. Standard diner food. The shakes are very good. The food is brought to the table by model trains on a track. However, every 5 minutes or so the train would derail so it would cause delays sometimes. Also, to tame children from wanting the food train, they would give children their own locomotive to play with. Great idea in theory but they use Lionel trains and as a granddaughter of a model train enthusiast, I know how much those trains cost. That seems like a very expensive toy to give children who may want to ram it into the wall or ride it "accidentally" off the table. These "toy" trains were also dirty so I had to provide some hand sanitizer before we ate our food. But honestly, theses are my only complaints. The food is good and my nephew thought this place was the best! read more

Great place!! My kids love this place :) Especially my son who loves the trains. It's not to much on the menu but because of that I'm sure the food is fresh. We love their cheeseburgers and they make the best shakes :) Great place for the whole family :) read more

This is a great place to take your kids for a burger and some fries. My son loves this place. If you come here looking for fine dining you will be disappointed. Of course if you come here looking for fine dining than you should also get your head examined. read more

The worst food I've ever ate in my life and since the place is for the kids it makes it even worse, to feed the kids such a disgusting food and to pay top price for it. The place was dirty and the employees seemed to hate working there. Will never come back and don't recommend anyone to go there. read more

Gave this place 2 tries before deciding to write a review..... First time we came here and took my neice and nephew. The place atmosphere wise was good, diner feel, very cozy however the service left something to be desired..... The waitress took are order quick and turned away quickly as if it was a bother to her we were there... She then managed to screw up just about everything we ordered then my neice knocked over a small glass of water when she stood up to see the train which got us a eyeroll from the rude waitress.... Look when you fill out a application for a water park you better be prepared to get splashed ....when you fill out a application to work in a enviornment with a lot of children you should expect to see a spill here or there and deal with it with a little grace instead of copping a big time teenage attitude that most of us older people try to escape from when we go out for a meal..... I hate to make this entire review about 1 person but she really ruined the experience for us and when we asked our neice if she wanted to go back to the train place she responded "the place with the mean girl?".... Even a 2 yr old was able to notice it. We went back n sat in another section and it ended up being like night n day ....service was great and the experience was pleasant and we will return again.....just never in abbies section. read more

Could have been worse, but not by much. At Bartlett Restaurant 6pm, Wednesday 2/29. 3 servers on duty, about 8 groups present & dining Positives: Was seated promptly, food meet expectations for setup, place is very clean. Negatives: Servers are a bunch of teenage girls with no clue and no cares. Took 23 minutes after we were seated by one of the servers for anyone to even acknowledge us again. I watched 3 other groups arrive after us, be seated and get their orders placed. Finally got order placed. Opps, they forgot to deliver the drinks. 45 minutes after we were first seated, this was pointed out. Got drinks. Next they deliver my food....JUST MY FOOD. I am at a kids restaurant with 3 hungry kids. Who the heck brings the adult their food first and then walks away? It would be nearly another 10 minutes before the food for my kids was delivered. At this point the server has apologized to me several times. Had ok follow up after meal was brought. Opps we were forgotten about again. We've all been done eating for close to 20 minutes. I have not seen my sever for some time. The other two servers have been over chatting in a corner for well over 10 minutes. Myself an another guy there with his kids exchange 'the glance'. We are sharing the same pain....get me out of here. Ready to walk out, finally our server re-appears. Apologizes again. BTW...you wont see it listed anywhere but they do take credit cards but don't take AMEX....Dooh!!! Stay away during meal times and be prepared to deal with an extra kid...the server during your stay at 2 Toots! Eric from Bartlett read more

It's a cute place to bring your kids. The food sucks though and the girls who work here sure seem miserable.

Today was my first time going to this restaurant. As many people in Bartlett know, restaurants don't last long here. They are never good and always expensive. This one however, is the complete opposite. It was a really enjoyable experience with the trains coming by carrying the food. The atmosphere was great and it was a lot of fun. Now let me talk about the food. It was a nice and small menu. Nothing overwhelming. I know that people like larger menus, but I love the small ones. I tried that burger, and the chili dog. They both were really delicious. The chili on the dog tasted homemade which was great. The hotdog and burger were both really good too. The dessert was great. My family got a sundae and a shake. The sundae was good and the shake was amazing. It was $3.25, but it was the size for 2 or 3 people to share. I will most certainly be coming back here and I hope others do too. I hope that this restaurant will last a long time. read more

Wasn't overly impressed with any part of the place. I had the veggie burger and the rest of the family had hotdogs, burgers and a salad. With two boys under 3 the hotdogs went down no issue. The veggie burger resembled a sawdust chicken patty. I honestly didn't expect much fom a place that touts the meat products so I will give it a pass on the veggie burger so I being a recent transfer over to the no meat lifestyle decided to try a small piece of the burger( not- so- good) it was actually greasy with no real flavour aside cooked ground beef. The place was a bit dirty under the table was not swept out nor the booth seats cleaned and the service was less than mediochre. I actually think the train was more attentive. Seemed poorly managed and the staff was kind of in disarray. Idk for a place that touts all organic and fresh food it seemed a bit false the fries tasted pre-frozen and would benefit from fresh cut fries, a better staff and good food instead of a choo-choo train gimmick ... Hoped for best, got mediocrity... read more

Not a lot of menu choice, but the few items on the menu are verrrrry tasty. Adorable ambience for kids & families. My three year old loved it. She also liked seeing the Metra outside the window. Only drawbacks were bad service and limited menu. Our waitress claimed that none of the servers were assigned to tables, and that if a person took your order, another beings food, another brings your check. As a result, we were neglected for most of our time here and we had to flag down people to help us. Upon asking a different server/ manager, he confirmed that our server SHOULD have taken care of us, and that she simply failed to do so. I wish I had gotten her name. No biggie. Just annoying having to gripe to a manager when you're trying to have a fun time with your kid. We ended up sitting so long that the oldies music and cute trains lost their luster for us. Also, there was some man who worked there (the manager? Owner?) who just stood around and glowered at everybody. I smiled at him and he looked away without returning or even acknowledging my polite gesture. I'm thinking that if that's the manager, he's the reason why the staff was walking on eggshells and not properly trained. Maybe we'll go again and have a better experience with a better server :) I still recommend this as a good burger joint. read more

I took my 7 year old here, and she absolutely loved it! I have to say, if you can get past the crappy service and the leering cook, you'll really enjoy it. I had 3 waiters, Abbey, Billy and Stephanie, and 2 of them obviously were more concerned about their phones than waiting on us---and we were at the counter!!! I had to flag them down, for drinks, for food, for refills, for questions, for a menu---constantly. They never checked on us, never asked if food was ok, never even looked at us. To make it worse--we were the ONLY ones in the entire diner! I mean, come on! Once the food came it was hot and great--atmosphere was great, felt like a sock-hop. I did enjoy it, will go again, but hopefully the waiters learn how to do their jobs and the creepy cook guy stops learing over the counter at us! read more

I rarely write restaurant reviews unless the experience was utterly awful, as this was. We have been going to 2Toots since it's been open and sad to say each time is worse than the last. As you enter the front door there are so many greasy fingerprints on the glass it's an immediate sign as to what's to come. The tables are dirty the floor is sticky and the service, what service? We had to get up to find our waitress and we did she was annoyed to help us. She never checked on us and we had to then ask for the bill. Like a previous reviewer commented the waitresses should find another job as they are not cut out for the service industry. This establishment has no pride of ownership, from the dirty dining room to the horrible service. It's sad because it should a fun place for the kids but it's a missed opportunity to be an enjoyable experience for the whole family. The only saving grace is as my boys are getting older hopefully we will never have to go back! read more

I'm going to say this up front - don't come to this place if you have no patience for children. The place is geared towards kids, and if it's busy it will be noisy (they put train whistles for kids on their cupcakes - trust me, it will be noisy.) I've been here quite a bit with my parents and my four year old, she can't get enough of watching the train come around and around. Though I'm a vegetarian and won't eat it anyway, I am glad that they serve grass fed beef - if my daughter did on the off chance decide to get a burger I would feel better about her eating one here than from one of the many fast food chains. I've pretty much settled into getting the egg salad sandwich every time I go, it's a good choice. My daughter gets the grilled cheese, sometimes she eats it sometimes she doesn't. The fries are crinkle cut and really good, almost always come out super hot and perfectly salted. We've never had a problem with the service, everyone here is really nice. Even when it's busy we never wait long to be seated. I think it's a good place to go to make the kids happy and get a decent meal. read more

So we went with our 4 year old to celebrate his birthday. Food was so-so, service was ok and ambience was too noisy. The novelty of having food come out on rails wore off after exactly 2 minutes of being seated. There is really nothing special about the food or the place. One time was enough for the kid who himself refuses to go back. read more

the kids like it but seriously, the Dino chicken fingers are the most generic, non chicken looking product I have ever seen. How do you serve that to kids? The staff could certainly be a bit more friendly too. read more

Went again-I really cannot say much more than that same mug faced manager was there never cracking a smile-still telling all the young girls that work there what they are doing wrong. There was a new manager/owner that came around who was pretty friendly checking to see how we were all doing. Food is just okay-the girls are nice that work there but that manager just ruins it!! Kids love the food on the train tho-just wish that guy would quit! read more

We were visiting from out of town. The staff and owner are some of the most genuine people we have met. The customer service was top notch. read more

Not sure why people choose to frequent this place. The menu is horrible, the food is even worse. None of the kids seemed impressed and I'm disappointed we went out of our way to check this place out, bad call. read more

This place has it all. Great food and hand dipped milkshakes. Add the food delivery by train and the periodic UP commuter or freight train stopping outside the windows and you have children enthralled with the scene. Adults will love it too. read more

On a recent trip, we took our granddaughter. She liked it because it was unique to be served by a train. The malt was outstanding and the service below average. My wife described her burger as average. As for me. the bacon, lettuce and tomato sandwich was the worst I've ever had in my life. read more