Do NOT use this company. The sales reps are great but you have to pay in full up front and once you pay, this company does not care about getting the job done correctly. We have very high ceilings and the two WHITE valences located near the ceiling were stained with grease upon installation. The tech also got grease on the wall surrounding the valences. The company has sent the installer back again twice to "clean" the valences, but that just meant using a wet magic eraser on them and leaving them just as dirty as before. The valences are still not clean and now there is a patch on the wall where they rubbed the paint off in attempt to clean the grease. We were told that we now have to hire a separate contractor and pay out of pocket to get the wall repainted and that if we sent them the quote for the wall painting, they might be able to reimburse us. I'm beyond frustrated at this point. This has been going on since September. read more

First I'd like to start off by saying our salesperson was professional and we were very happy with our consultation. We weren't wowed by the pricing but felt we were in good hands and company was reliable. That's as good as it will get with a positive review unfortunately. We ordered blinds for most of our first floor house with intentions to order more for the remainder of the home we are in the middle of renovating. Instead we are in a nightmare with one blind that came in as a wrong size and has yet to come in correctly after 5 attempts!! One they came and measured so for them to keep re-ordering and re-cutting this blind and still not get it right is unacceptable! They haven't done anything to make this situation right like expedite the re-ordering of the blind...instead each time we are made to wait 4 or more weeks. This is completely unprofessional and to not even offer a compensation for their incompetence is maddening. Well to say the least they lost us as customers and the business we were going to give them on our other window treatments. I also will not be recommending them to anyone and I have been asked by other friends who are remolding who we used and I told them to not use this company .... A very unhappy customer read more

Our sales consultant (Terry) was amazing throughout the entire process and my drapes are absolutely gorgeous. I was so excited to finally receive my drapes. However, the entire process has been very frustrating and the drapes have yet to be installed correctly. We spent well over $10K on two sets of drapes (one set for the living room/4 panels, 240 inches long) and one set for the master bedroom (6 panels, 120 inches long). Mind you, we are required to pay in full once the appointment is scheduled. The installer arrived on time, on the scheduled date of appointment, but was unable to install the living room drapes, because the wrong hardware was sent. I was told that the correct parts would be ordered and I would be contacted to schedule installation again. The master bedroom drapes were completed, but were installed incorrectly (see attached photos). The installer placed the brackets for the rod right in the center of the windows, where they are visible, instead of behind the drapes. This was supposed to be a "custom" rod with hardware and beautiful drapes that cost almost $6K. I expected better workmanship, quality, and customer service from a company this reputtable. When I contacted my sales consultant, the mistake of the installer was acknowledged, but I was told that he would come back and fix my bedroom drapes (that he installed incorrectly) once he received the correct hardware for the living room drapes. I was livid! So right now I have paid a total of $10K and I have one set of drapes laying on the floor in my office waiting to be installed and another set incorrectly installed in my master bedroom. At this price point, I expected a better! My overall experience with the sales consultant and the actual drapes, I would give 5 stars, but the process, installation, and customer service, I would give ONE star. read more

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It's literally impossible to have worse service that this company. Missed installed dates (by weeks and a month+) is the best of it. We spent almost $15k in motorized blinds, we have ones that don't work and they haven't been repaired in months now.... Their follow-up is non-existent. Its like a bad movie. We call, they say they will contact us to repair within 2-3 days and 2 weeks pass and we call again. Been going on forever. Save yourself and avoid 3 Day Blinds at all costs. The kicker is, we had another order of over $8k we were about to put through before the service nightmare began. read more

We moved into a condo and requested a quote from 3 day blinds for three 11' windows. They were scheduling consultations about a month out. Mary Kate came out to do the consult, they sent the installer out 1 week later to measure and installation day came and went last week. No one ever showed up. I texted Mary Kate and she said she'd get back with me. The next day she said the installer couldn't install the solar charger so the blinds were never ordered. I texted her several times for an update and to ask our options and she never responded. Friday, I called and asked to speak with a supervisor. They said they would have someone contact me within 24 hours, but no one called. This morning (Tuesday), I called and they apologized that no one called me and couldn't offer any explanation. I requested a refund. I called Ethan Allen in Southlake and they are coming out tomorrow and can install within 1 week. The price will be $2500 less because they can make 3 motorized shades in the length we need, without having to break up the windows in half. Also, we don't need solar chargers because they can hardwire them shades in, which is what we wanted in the 1st place. I wish I would've started there. Don't waste your time with 3 Day Blinds. read more

Three day blinds are happy to come out and sell you window coverings. Once you pay for them, you are on you own. My sales person, Paula Scribner, is non responsive to questions, taking days to reply if she replies at all. Their installer, Marcus, measured one of my shades incorrectly. It was supposed to be a quick fix. Three weeks, three no shows and no call backs, and I am still trying to get my blinds. You can buy window coverings at lots of places. Buy from somewhere that has customer service. When an issue occurs, how it is rectified indicates the quality of the business. read more

READ THE REVIEWS! I wish I had first. This has been the worst experience ever. I paid for my blinds 6/25. My install date was (supposed to be) 7/28 (over a month later!) The scheduling has been a nightmare from day ONE!! They text me a date and said: this is your install date. No one gave me options or a call. Fine. I tried calling the day after multiple times and no one ever answers the phone or calls back. I text my sales rep Victoria Bixler telling her that I can't get a hold of anyone. I got a call from the installer the day after and went over my concerns for the install. I was told "any changes will put you another 2 weeks out". Veiled threats every single time. I shared that I have a Dr. appointment virtually during that time, they can work while I'm in it, no problem. Please just do not show up in that one small period within my big window of 3-7 pm. Ok we have that noted, they said. So 7/28 it's about 2:30 and I have not heard from anyone. I call multiple times to get a human, left a message. No one calls me, I finally got someone later after calling multiple times. Sage assured me the installer would call/text when they were 30 minutes out, another threat of "any changes will put you another 2 weeks out". I tried to call and text my sales rep saying I was concerned about the install situation. Fast forward to this morning, the installer NO SHOWED yesterday. I have called my sales rep Victoria Bixler 3 times and text her 6 times with NO RESPONSE. I called the main number this morning because you can't get anyone after 5 pm! I explained the situation and asked for a refund, I'm upset and angry but I want to resolve this peacefully. I was told "we have until 8/2 to install according to the contract". It's 2 days basically and they would not just refund me after everything!! I spend about 30 minutes on the phone and they will not just give me my money back. I want to move on, I want my money back, I do not want to do any business with 3 Day! This is not good customer service trying to FORCE someone to do business with you. I feel sick at this situation. I've already filed a complaint with my bank and contested the charges. Do the right thing! I just want my money back and move on and stated that repeatedly but no one listens to me, I should have read the reviews first. Do not do business with them. Maybe it's regional or maybe they changed their business model but this experience seems consistent with all the reviews in recent years. I'm kicking myself for not researching first. Help me, please resolve this and give me my money back! I have had to make a total of 13 calls for this, it shouldn't be this hard. 8/10 I have now been waiting for a refund that was promised and this is the 5th business day. NOTHING. My bank said since I have the promise in writing we're safe but 3Day Blinds are liars, they do not do what they say, you have to hound them for anything. My sales rep is a scammer too, she took my money and ran! When I started having problems she ghosted me and completely disappeared. You should find a new job Victoria. Comments read more

I met with the sales rep and placed the order. My card was charged and I was given a delivery date and install date. Then she went silent. Three weeks later I tried to contact her but only got her voicemail. She didn't return calls or respond to email. I contacted Corporate and they informed me that my order was "on hold" because the Rep never finalized the order. They took it off hold. Two weeks later I was notified that the installer would be available. We set a date and it went without a hitch, yet I was still missing two blinds. As I dug into the details of the missing blinds, I learned that they had double-charge my card for these two items. They reversed the charge and promised a delivery date for 4-weeks later. Here I am six weeks later and it's still silence from 3Day Blinds. The status on their web site says the blinds are still being manufactured. read more

After 2 months and 1 week I have had enough. The wrong product was brought to my home three times. I ordered 4 vertical blinds. Two of them were correct. The other two opened the opposite way from how I ordered them. The valances did not come with the hardware so the installer could not hang them. I have spent hours on the phone dealing with several customer service reps. I sent photos twice of the wrong items. Finally insisted on a refund but was told they do not do that. BUT... I will be getting my money back on the two incorrect blinds after talking with a manager. I am very frustrated and disappointed. This took up way too much of my time. read more

I don't really know why they are allowed to be called "3 Day Blinds". It doesn't take 3 days. It takes like...3 weeks. At least. Maybe your first appointment might get scheduled within 3 days. The folks were all nice enough. The prices were quite high. It probably would have been cheaper to just go to Lowe's, which I'll do next time. I had a new house with nothing on the windows so I needed to get window coverings quickly before I could move in. I opted for the faux wood blinds and only ended up doing 2/3 of my house because of the steep price tag. Between a coupon I had and my haggling...I got them down in the ballpark of my comfort zone and ultimately just went with that, hoping to get it done quickly. Well quickly wasn't quick. They make the blinds custom to your window size so it took a long time for them to go out and make all the blinds. I don't know what, if any, window coverings you could get in 3 days. That's some bait and switch marketing going on right there. Weeks and weeks later when they finally installed the blinds...I'm a bit disappointed with the top part of the blind. They don't show you that in the demo. The ends just kind of...stop and it looks like it really needs to be covered up and hidden behind something. I'm not a fan. I didn't have any idea what the top part would look like, nor was I given any samples of that...or choices in the matter. I don't know if there were choices...but they don't look that great for the price I paid. Oh and 2 months later I'm discovering that one of them doesn't work so now I've got to track someone down and find out how to fix a broken blind. Sigh. Just go to Lowes people. read more

Not only was any email communication with our in-home representative equivalent to texting with a 12 year old girl, the date agreed upon in the signed contracts was changed without notification until the week of the original install date. Our order was incredibly large, and unfortunately due to their inability to execute within their contract terms needed to be canceled and refunded. While Sabrina, the customer care representative, was incredibly sympathetic and accommodating - the company as a whole was not. Even when confronted with the fact that their new install date was going to be 3+ weeks after the agreed upon terms, in order to remedy their lack of execution with a solution that could expedite the delivery - it was going to cost us an additional $1,500. I would not recommend this company to anyone. The name is inaccurate, their in-home sales representatives are not up to par given the costs of service, their violations of their own contracts and lack of ownership of their mistakes, makes for an overall frustrating experience. read more

BUYER BEWARE Expensive! After signing on the dotted line for my blinds I expected to receive and have installed in "3 business days" I was informed they would not be in for FOUR MONTHS. I cancelled just within the nick of time - 3 DAYS. This cancellation window was NOT explained to me. If I had missed this deadline, I would have owed $2500 dollars for blinds never received or installed. I in fact received a bill for $2500 and am currently in a dispute. This company cannot last much longer. read more

If I could give this company ZERO stars I would. Upon my first encounter everyone was nice and super helpful. That's the end of anything positive I have to say about 3DayBlinds. A consultant (Victoria) contacted me to schedule a consultation. The first question asked was what's my Zip Code--I was assured that they serviced my area. An appointment was set--everything was going according to plan that is until the day of the appointment. Victoria was a no-call no show. Essentially she ghosted me. After waiting for hours I contacted the 844 # on the advisement I received and was then told that my Zip Code is blocked and they don't service my area (which is predominantly African-American). This should have been conveyed when I made the initial inquiry then I would not have cleared my schedule waiting for Victoria. This company has a severe lack of professionalism and I would not recommend them to my worst enemy. If you need this service USE ANOTHER COMPANY! Furthermore, if my zip code is in an area they don't service--then why advertise in this area. read more

So all set for installation part 2. Installer showed up early...good sign. However, this install is not happening because silver accessories and hardware showed up for an order that has no silver, only bronze. Still missing rods to install living room. This is a complete castrophy. STAY AWAY FROM THIS BUSINESS. NOT WORTH THE TIME OR MONEY. SO DISAPPOINTED, WISH I COULD DO A REBOOT. read more

While the blinds are beautiful, install is just awful! Takes forever to get parts and the install team is rude and does not return phone calls. What blind company does not have the part in stock that keeps your blinds up? 3 weeks I have been waiting on this! Just ridiculous. I have 12 windows that will need new blinds and I will be purchasing elsewhere. read more

Don't make the mistake I did, stay far away from this company. Inexperienced Design Consultant proposes an impossible solution for my home and after the contract was written and signed asks me for more money to fix his mistake. Customer service did cover the cost but not without hours of my time spent dealing with the problem. Customer service does not return calls as promised and I am still without a complete solution for my home. $18k later I have major regrets read more

Mary Russell is a gem! She made multiple trips to our house helping us carefully determine the best option for our new add-on and home renovation. My parents moved in with us so she had to navigate competing budgets and tastes to make everyone satisfied. She did it with ease and a smile! We have placed our orders and can't wait to see the finished product! read more

Highly recommend 3dayblinds, if u r looking for window treatments. Starting from scheduling department,how quick they got me scheduled,professional designer (Sama Alrubaye)that spent hours to understand our needs as a family and came up with great ideas and design that fit our home, the great and quick installation happened,high quality of shades and drapes they provided. They really handle my project from A to Z,all that under great warranty!! Honestly 3dayblinds u will feel the values that deserve each penny u spent with them. read more

I can now update with a bit more of a positive review. It seems like I just kept getting people that didn't care and would only quote company policy, instead of working to make things right. I heard from Ana Tremblay after my last post and she worked diligently to make things right. I'm sure she knew what answers she would receive, but she still made calls for me to get the items expedited and installed. It's amazing the difference a quality employee makes. She made me feel like she cares and like I matured as a customer, not just another dollar signed locked in because I already paid. Kudos for making it right!! One star short simply because of what I had to go through to make things right,. read more

We ordered the roll up UV shades for 7 windows in our house, we were not told by the sales woman (Cathy Mayfield) that they would not fit the windows and there would be over a ¾ inch gap on both sides of the shade. She know why we were ordering them as we have west facing windows. Because of the gap these are useless in the afternoon as the sun sets. My order was over 5000. These were half the order. We have also had trouble communicating with 3 day blinds with regards to the rest of the order after the order was placed and paid for after the cancellation time had expired we found out that the shudders that we ordered were being outsourced to china and they would take 6-8 weeks before install. After the shudders were finally installed we discovered that one was made incorrectly and would need to be reordered, we were not told when it will arrive, I find that the lack of communication and quality of your products and the fact that you outsource very disappointing. I am requesting the removal and refund of the shades. no one has yet to contact me!!!! read more

Designer Mary Russell was prompt, professional and so fun to work with. Came up with a great solution for a problem window in minutes. Would highly recommend. Thanks, Mary! read more

I happened upon 3 Day Blinds on the Internet and placed an order for 3 different free samples. The samples came quickly and I got a follow up call to see if I wanted to schedule an appointment with a design consultant (also free). I wasn't ready and actually thought I could just order the blinds myself straight from their website but soon figured out that wasn't the case. I called back a week later and scheduled the appointment, met with the design consultant and ordered the blinds. It was good that I did that because I have some specialty cuts that needed to be made to fit around molding so I definitely got custom fitted blinds. My consultant was new and made a few clarification calls to verify my options and was very professional and helpful. The installation team was quick and professional. The company does want to hear feedback so you will get a survey after every step of the process but I didn't mind that. The surveys are short. My only negative comment about this company would be their name. It is misleading. My blinds took 2 weeks and I asked the consultant why they call it 3 Day Blinds when I don't get them in 3 days. She told me that when the consultants place the order, it immediately goes to the manufacturer and is produced within 3 days. However, then it must be shipped to the installers who then have to coordinate a date with the customer. So "boo" on the name because it isn't what you think, but they will send you free samples and you are not obligated to buy anything after your free consultation so you're not actually hooked into anything. All in all my faux wood 2" blinds look really amazing and they work well too. Plus, their stickers are on the blinds under the valance so you can find the contact numbers should something go wrong or if you sell your home, the new owners can have the blinds properly serviced as well. I would recommend them. read more

Just the worst. Triple the price as any other company, inefficient sub-contracted installation service, poor customer service. If you're going to spend the money, you can do much better in terms of design, product quality, service, and customer service. read more

Gail Connelly was fantastic to work with as our consultant. Our blinds and plantation shutters are beautiful! When we had an issue with the installer, she jumped in and assisted though her part of the process was already done. Great products and great consultant! read more

So since we already had blinds in our home we really just needed curtains and rods. Unfortunately, they didn't have any curtains that I liked so I just went with the equipment to hang the curtains on. It came in about 2 weeks and installation was quick and easy. Everything looks great and it's very sturdy. Not sure why they call themselves 3-day blinds, because that is far from the case. Nonetheless, I was still very pleased with the purchase. But the main reason I gave them 5 stars was because the customer service was excellent! Would definitely use them again. read more

How are people "misinterpreting" case notes when the case manager wasn't assigned until after speaking with a representative? I was told the shelf was still in production on 12/10/18 and told the shelf would be reordered by the case manager on 12/12/18. What case notes were there for them to misinterpret? I have e-mails proving all of this. I also asked the case manager to NOT reorder the shelf because your company is unreliable. read more

Do yourself a favor and do not use this company. Sale rep has NO follow through and doesn't take responsibility for shades that were damaged from rolling up improperly over a 1 week period. Very frustrating experience dealing with this company and waiting around for repair techs who when they finally show up, do not have correct products. read more

I originally contacted 3 Day blinds for a quote during the summer. I needed a solution for the 3 windows and glass door in my game-room. I had some ideas for what I wanted, but didn't have any specific products in mind. Working with Jane Johnson, I was quickly able to identify a set of roller shades that would 1) address the privacy issue (night-time), 2) address the heat issue (daylight), and 3) add a pop of color and personality to the room (design). Jane left me with a quote that was reasonable. She'd identified incentives and delivery options that would keep the cost within a reasonable price range. I could've received my blinds within 3 Days (of the manufacturer processing the order, so 3-5 days total) at a slightly higher cost). I wasn't ready to purchase at the time so Jane held onto my quote and checked in periodically. When I finally decided to move forward with my order (in the fall), Jane came back to the house, reviewed my order, double-checked the measurements, and we were set. My new shades were installed and looking fabulous within one week of that meeting. She set expectations for when I'd hear from the installers and let me know how to inquire about status updates as needed. I was well pleased with my entire experience and will always consider 3 Day Blinds first for my window treatment needs. read more

Outstanding service from the consultation to the installation! I couldn't be happier.

We were so happy with the ordering process and service we received from Mary Russell at 3 Day Blinds. She sold us on the quality of the product in a professional and knowledgeable way, always leaving room for changes in our thinking and graciously re-calculating our order. We are so impressed with her patience and expertise. Although we have just placed the order and have not seen the installation, we look forward to seeing the finishing touch plantation shutter will make to our new home. Sharon C. read more

Closest show room Houston Texas 600 mi. Just anwsering service phone numbers. No way to run a railroad, or blind shop No business here. IMHO read more

Mary Russell should be the area's go-to design consultant, if she isn't already! She was able to give me an appointment quickly, was prompt, and oh, so nice. On top of all of that, we had to make a big change, and she fixed our issue with two words: "No problem!" Thanks, Mary. We'll be back! read more

Joe, at 3 Day Blinds contacted me to make sure that I was satisfied with my product, as well as my customer experience. I'm pleased that they wanted to make it right, which is rare Joe was very persistent with making sure that things were taken care of and that I was happy. I appreciate his follow up and follow through. I love the shutters that I was able to change (and the original blinds I ordered), but it was not a great experience overall. The sales rep wasn't truthful and I didn't get the right information I needed to make the best decision for my household. read more

Had a Great Experience from the Consultant to the Installers! THey helped me pick what would work best and allowed me to make payments as well. Highly recommend them. read more

I had Laurie Medeiros and Pamela Ames and they were awesome to work with. They were very professional however down to earth as well. It made the experience of buying window treatments very easy and convenient. I would recommend them to all of my friends. Beverly Osborn read more

I had multiple quotes from different places, I got a flyer by mail just on time before I made my decision to who install.my blinds with. Im so glad I decided to chek it out! The experience I had from the beggining was Excellent, I called, scheduled a visit for couple days after and the Designer contacted me the day before out meeting to know what I was looking for. On our meeting Joey was Extremely helpful, she heard my needs and was ready to give me the option that would work for me, also made suggestions on what would look good at a reasonable price. After selecting materials she meassured everything and was able to give me a quote right away which is awesome because I was able to make my decision at that point! I got an email with the invoice, one email with the steps that would follow, and sure enough the installation was scheduled super quick (6 days from our meeting). The installation went fast and the blinds are exactly what we were looking for! I totally recommend 3day Blinds. read more

I repainted my kitchen and the existing mini-blinds no longer matched. I wanted an updated look, but didn't know what my options were. I worked with Jane Johnson. She was patient and explained all my options. After I decided to go with woven wood, she quickly found different patterns to try against the paint, counters, and furniture. I found the perfect match and am thrilled with my purchase. read more

Used 3 day blinds for some replacement hardware for a redecorating project. Easy ordering. Shipping was reasonable.

After posting my review I was contacted by someone from the Corporate Office who wanted to discuss the issues I was having and offered to replace the product that I was not satisfied with and give me a full credit of my original purchase. The original designer came out today to provide me with options that would not have cords to raise and lower. I am very happy with how this has been addressed and wish that this was taken care of in this manner originally. After my visit today I was contacted by Issue resolution to ensure I was satisfied and discuss next steps. I am changing my rating to 4. Mistakes happen. It is how they are addressed that makes all the differe read more

We had sales representative Mary R. come out to our home. Mary was promptly on time, she was friendly, relatable, and helped us get the best price she could. Mary was also very professional and knowledgeable with her work. This is our second time using 3 day blinds and we will continue our relationship with them. read more