1. 3 Day Blinds

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    3 Day Blinds

    3.1 (54 reviews)
    Closed 7:00 am - 9:00 pm

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    3 Day Blinds came to our home in October 2019. The first installer came from Tri State Installation in Elmhurst in mid November. The person was polite but didn't have all the parts so they had to reorder them. Next installer from Tri State Installation comes and is confused, puts things in incorrectly, and says he has to come back. The company, Tri State Installation doesn't respond to calls or will call a wrong number. They didn't come in January. Had to call them back in February. Finally have somebody come out at the end of March. The installer was polite, knowledgeable, and was doing great but the materials were wrong. Two weeks go by and I don't hear from them. I call Tri State Installation and they have a new person named Justin, who apologizes and promises to get people out there when it is safe. I ask him to please get back to me as soon as installers can work again. He says he will. Another month passes, I call and speak to Justin. He is confused by his paperwork and says he will call me back. I tell him I'm going to a meeting but to feel free to leave a message if I don't pick up. No callback. A week later I call and speak to another person, a female. Same thing, we will call you back. Another week goes by and nothing. At this time I'm upset. It's May and the roller shades I ordered in October are still not installed. I get ahold of Jeff, who is the head of Tri State Installation. He informs me that his employees did their job perfectly. When I asked him if the work they did would be acceptable in his house, he said no. He told me it was my responsibility to call 3 Day Blinds and hung up the phone on me. I called 3 Day Blinds and spoke to Carolina. She was polite and empathized with my situation. Didn't not hear back for more than a week. Called 3 Day again and spoke to Wendell. He found the order and contacted Tri State Installation. They said they might receive my order on June 16th but couldn't install them in until June 19th and were blaming FedEx because of shipping. I said I would like to speak to Tri State to confirm. I contacted them and they said they couldn't do it any earlier because other customers had installations scheduled. They refused to install after 6 pm. When I told them that was unacceptable, they hung up the phone. I called back, Jeff told me that his employee was, "In the shitter" and proceed to yell at me saying he is canceling my order and hangs up the phone. To summarize, 3 Day Blinds talks a great game, has beautiful products, and has a customer service group that is polite. 3 Day Blinds installation contractors are unprofessional, rude, and have horrible customer service. At no point during my eight month ordeal did I have anyone follow up with me. I am so disappointed in their work. If you are looking for blinds, I cannot recommend them. Update on June 11, 2020: 3 Day Blinds leave a comment about contacting me but has yet to do so. When they do, I'll repost to this review. Update on June 13, 2020: Still no answer from 3 Day Blinds. They talk a great game but do not follow through. Update on June 29, 2020. Still no answer from 3 Day Blinds. My blinds did get installed but I had to do all the ground. After 9 months I finally have blinds. Thanks 3 Day Blinds for wasting my time.

    Trim completely popped out and fell to the floor.

    If negative stars were an option that is what I would give. Absolutely terrible buying experience. We previously did business with Eddie Z's and apparently 3 day blinds bought them since our last job. 3 day blinds turned into 3 month blinds. We ordered our plantation shutters in May and they were poorly installed in August. The corners are either cut too short or too long and do not create a 90 degree angle. The trim is actually falling to the floor. I reached out to customer service to request a reinstall. Have not heard back on a service date since then and that was nearly 3 weeks ago. Our design consultant indicated we are in queue. That means nothing as we don't know anything more and our window coverings.

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    10 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    10 years ago

    Sales rep Walter Roy great customer service! Very patient and informative. Huge selection to choose from.

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    9 years ago

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    10 years ago

    Ronda Parks was wonderful - on time, knowledgeable, friendly, easy to work with. I highly recommend working with her.

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    Page 2 of 2

    Ask the Community - 3 Day Blinds

    Review Highlights - 3 Day Blinds

    Patty Stephens was incredibly easy to work with and the whole experience was so much better than I anticipated.

    Mentioned in 7 reviews

    Read more highlights

    Ogden Blinds

    Ogden Blinds

    (49 reviews)

    Old school approach with great results, I'd highly recommend this repair service with very…read morereasonable prices and quick turnaround.

    DO NOT deal with this business. IF one wants to be treated as a normal person and customer, DO NOT…read morework with this business. I just had a miserable customer experience with Kurt, who is rude, impatient, arrogant, disrespectful, and used abusive language in his replies (ass, dishonest, thief etc.). NO ONE is worth such treatment as a customer. I had a premium cordless blind to be repaired. This business, and the other one in the Naperville area, are the only 2 "certified" vendors to repair it. I first found this Ogden Blinds, but it is not a normal store, instead is a house address, suspicious already. Then I called the other certified vendor, who is VERY nice and patient, but they are further away from me. So I called this Ogden Blinds as this is the only option now. In a short 2 minutes call, Kurt already showed his disrespectful and impatience to customers. He thought me, as the first time customer, should already know how this home based business should run in terms of transaction details. Had to swallow his attitude as this is now the only option. Then, later, during couple text messages regarding how to drop off and payment etc., he remained arrogant, to the point he left a voice message with very abusive language. As a person and customer, if one wants to experience what a miserable customer service attitude is in this modern world, this would be a textbook example. The premium blind brand should seriously audit the customer experience quality with this vendor. This has to do with this brand's reputation. I don't need any "thank you for your feedback etc." from this business. Kurt's arrogance and rudeness apparently is the secret sauce to fulfill Ogden Blinds' business goals.

    3 Day Blinds - blinds - Updated September 2026

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