Great experience. Stopped in because I had a low tire. They helped me before I even walked in the…read moredoor, and then immediately got it aired up free of charge. I would definitely come back here again.

In 2022 my tire came off while driving luckily I was at the bottom of the mountain and at the top…read moreduring winter they told me to have it towed to them which I did and then the next day I had issues with my 4 Wheel Dr. Which again I brought back to them and not even a week later another tire started having the same issues where the lug nuts and bolts had come off while driving but yet I just had to give him another chance this year, bad choice and they don't care or have any Accountability so now I'm forced to sue

If you are looking for a local option for tire repair or tire sales, definitely check out Johnston…read moreRoss Tires. It is a little mom and pop shop where they are super friendly and very helpful. I came by to get a tire checked that had a slow leak. Within minutes, he had my tire off and was checking it in the back. 15 minutes later, he had the tire fixed and back on my car. $20 later I was out the door with a fixed tire. No sales guy pushing new tires, just simple fast service. It was a great experience.

Excellent service. Much nicer dealing with a business owner than a chain. You'll be glad that you…read morewent there.

Several small problems solved when they diagnosed and replaced a weak battery. Car running greatread more

Three strikes and you're out! This is some pretty serious incompetence. I brought my Honda CRV in…read morefor a simple oil change, and they somehow managed to run the car battery down to zero (turned on the electrical system and forgot to turn it off?), then failed to reset the onboard computer so my radio and everything else stopped working, and then during the tire rotation they didn't check the label inside the driver side door, and inflated the tires to the wrong pressure, triggering a low tire pressure indicator. I had to go back three times to get these issues fixed. And then, to add insult to injury, they did not have any windshield wiper fluid on the premises, and they did not reduce the bill to account for all of these problems. Do NOT recommend.

Ashland Automotive did a great job for me, diagnosing an axel problem on my truck. They got me in…read morequickly, their communication throughout the whole process couldn't have been better, and they were honest about expectations from diagnosing the problem to making a recommendation of where to get the problem fixed. It was a warranty issue to had to take it to a Ford dealer. Two thumbs up for this shop!!

Really dishonest, mean spirited staff. We were shocked at how they treated us! Why be so rude?…read more That matters to us in a small business.

Such nice people! I don't know much about cars, but they always explain everything so clearly…read more While it is a little more expensive than budget oil changes, it's affordable with the coupons they send you in the mail, and it's wonderful for my peace of mind.

I've been coming here for years, but today I brought in a car with barely 5,000 miles on it and…read morethey tried to upsell me an additive claiming that my oil seals were leaking. Like hell it is. I checked the day before.

I have now brought my car back 3 times. I have told them EACH TIME what the issue is, they have not…read moreonce, listened, or even come close to doing their job properly. They have now charged $4000+ for various things, and HAVE STILL NOT FIXED WHAT I ASKED THEM TO FIX. They either argue, and pretend they know better, or ignore me completely. If they know better, then why is the issue still not fixed? I have ran the problem through every AI and got the same answer, I've talked to 17 mechanics, all agreed that the issue was what I told them. But these scammers, refuse to do their job. On top of that, I dropped it off with a full tank of gas, took them over a month to get it back to me, and the gas tank was empty? There's no explanation for a full tank of gas to be gone, with them just doing test drives or starting it to idle, they clearly did something else that used a full tank of gas, in a car that's extremely fuel efficient. I'm reporting them to the ASE, and BBB avoid them at all costs

My 2011 Audi A5 needed to have the front control arms replaced…read more I had read good things about these guys so decided to stop in to see whether they'd be willing to do this repair. I'd gotten an extremely high quote from another Ashland mechanic and was considering doing the work myself. Valley View Auto Repair quoted a very fair - and much lower than the other outfit - price and were able to do the work the next day. When I picked up the car, the bill was less than they had quoted me, as the scope of needed work was less. And the car is perfect again! I really believe these are some honest mechanics that want to do right by their customers. I will be back next time something goes wrong with one of my cars.

I went to Butler ford today on a whim because of a ad I got in the mail. Eddie was so amazing! He…read moregot me into the car I wanted and was very personable and professional. I expected to be pressured and the whole ordeal you'd expect when shopping for an auto. Eddie was not at all what I expected and the whole experience went above and beyond my expectations. I highly recommend the team there!!

I brought my vehicle in for a simple service inspection and asked to be present so I could point…read moreout specific areas of concern that needed to be documented for another dealership. I was respectful and clear about what I was trying to accomplish. I was told certain components were fine and did not need replacement, despite being advised otherwise by an Audi dealership. When I calmly explained that I wanted to ensure accuracy since this is a Ford dealership and not an Audi specialist, one of the service technicians responded in an extremely unprofessional and aggressive manner. He told me, "You have no idea what you're talking about. Keep running that effing mouth of yours and I will refuse you service." He then continued to repeat this while backing away, attempting to intimidate me. I was honestly shocked by the behavior and how quickly the situation escalated despite me remaining respectful the entire time. When I asked to speak with a manager, I was told none were available. When I asked for the technician's name, staff were hesitant and vague, and I was told this kind of behavior "happens all the time," which is even more concerning. The technician that caused this altercation is named David. This was a very disappointing experience. No customer should be spoken to or treated this way under any circumstances.

This guy got to me in no time, offered water, made sure I was okay, and then took care of the car…read moreand took it where we were instructed to take it. I cannot recommend this guy enough. Thank you

Steve at Grizzly Towing and Recovery was such a huge help. Thank you for being so kind and helping…read moremy elderly parents when their car needed to be recovered. Steve not only was so kind but helped us go back and for with the insurance company and what we needed to do. Then also recommended a great body shop. Can't say enough!!!! Thank you!!!