If you are looking for a local option for tire repair or tire sales, definitely check out Johnston…read moreRoss Tires. It is a little mom and pop shop where they are super friendly and very helpful. I came by to get a tire checked that had a slow leak. Within minutes, he had my tire off and was checking it in the back. 15 minutes later, he had the tire fixed and back on my car. $20 later I was out the door with a fixed tire. No sales guy pushing new tires, just simple fast service. It was a great experience.

Excellent service. Much nicer dealing with a business owner than a chain. You'll be glad that you…read morewent there.

Jessie and your team are incredible. Took a roadtrip/mission up to Gresham OR from San Diego CA to…read morepick up a '96 F250 project. We stayed in Ashland and had them take a deeper look into the vehicle and turned out it needed a new head gasket, new turbo, and other minor parts... We had to leave and head back to CA for work and they kept the truck until those repairs were finished than we had it towed back home. Upon Jessi and the crew working on the vehicle they were incredibly generous and great on labor time and telling my wife and I exactly what was going down. When we stayed they even gave us some cool pointers around the town to go check out. You guys ROCK. Cheers Mitch and Julia

If you need your car fixed, please do not bring it to this place. They check my AC sensor five…read moreminutes after that my car steering wheel locked up on the road and shut off on me & i almost had an accident today smh.

Ashland Automotive did a great job for me, diagnosing an axel problem on my truck. They got me in…read morequickly, their communication throughout the whole process couldn't have been better, and they were honest about expectations from diagnosing the problem to making a recommendation of where to get the problem fixed. It was a warranty issue to had to take it to a Ford dealer. Two thumbs up for this shop!!

I like the idea of supporting a local business, and the work here is solid, the parts are good…read morequality, excellent warranty, but only open M-F until 5pm which is not always convenient. I always check with Ashland Automotive 1st, but for the last few years they are consistently The Most Expensive; even more expensive than the Dealership for the same services. I didn't think that was even possible. It's worth making a call or two for anything other than an oil change, which is also cheaper at the dealership but not as convenient.

This place is so professional, fast, and courteous!! They are very helpful and always do an amazing…read morejob!!

I've been coming here for years, but today I brought in a car with barely 5,000 miles on it and…read morethey tried to upsell me an additive claiming that my oil seals were leaking. Like hell it is. I checked the day before.

I have now brought my car back 3 times. I have told them EACH TIME what the issue is, they have not…read moreonce, listened, or even come close to doing their job properly. They have now charged $4000+ for various things, and HAVE STILL NOT FIXED WHAT I ASKED THEM TO FIX. They either argue, and pretend they know better, or ignore me completely. If they know better, then why is the issue still not fixed? I have ran the problem through every AI and got the same answer, I've talked to 17 mechanics, all agreed that the issue was what I told them. But these scammers, refuse to do their job. On top of that, I dropped it off with a full tank of gas, took them over a month to get it back to me, and the gas tank was empty? There's no explanation for a full tank of gas to be gone, with them just doing test drives or starting it to idle, they clearly did something else that used a full tank of gas, in a car that's extremely fuel efficient. I'm reporting them to the ASE, and BBB avoid them at all costs

My 2011 Audi A5 needed to have the front control arms replaced…read more I had read good things about these guys so decided to stop in to see whether they'd be willing to do this repair. I'd gotten an extremely high quote from another Ashland mechanic and was considering doing the work myself. Valley View Auto Repair quoted a very fair - and much lower than the other outfit - price and were able to do the work the next day. When I picked up the car, the bill was less than they had quoted me, as the scope of needed work was less. And the car is perfect again! I really believe these are some honest mechanics that want to do right by their customers. I will be back next time something goes wrong with one of my cars.

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

Yelp reviews don't let you leave "no stars." But that's my rating. I'm very disappointed…read more Our 2016 Ford Edge suffered a cracked flywheel, a known recall issue with our model year (https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf). The Butler Ford in Ashland service team identified the issue immediately as a recall problem and assured us they could fix it at no cost. That made us happy, as this is an expensive fix (about $3400). But then, after a day of back-and-forth phone calls, they told us that our car was too old for the recall benefit to apply, and we would have to pay the full amount. ' Not even an appeal to Ford's "Goodwill" division made a dent in this decision. So -- there's a known defect in the way the car was manufactured, but Ford refuses to honor it's own customer service recall. It makes no sense. The defect in the car doesn't go away just because the car gets older. It's still there, lurking, waiting to crack the flywheel and make your car inoperable. That's what happened to us, and it could happen to you. We also had to repeatedly ask if we could have a loaner car for our 1-car family to use while this expensive repair was being done. They finally allowed us to rent a car for $30/day. The repair took over a week. There are lots of ways this could have gone to so that Butler Ford of Ashland could keep us as customers. Needless to say, we're very dissatisified. As a result of this experience, we will never buy a Ford again, not from Butler Ford in Ashland, not from any Ford dealer. Ever.