Ashland Automotive Inc.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Southern Oregon Automotive

(17 reviews)

Ron is the most skilled diagnostic mechanic in the area. This is a great crew. Honest, fair, and…read morefast.

On my way to a fire assignment in Shelton, Washington. Stopped to get gas only to learn me rear…read moreright signal light bulp had burnt out. These gentlemen replaced the bulb in about 10 minutes! Fabulous service, great professionalism. Thank you guys.

Butler Ford

3.8

(96 reviews)

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

Yelp reviews don't let you leave "no stars." But that's my rating. I'm very disappointed…read more Our 2016 Ford Edge suffered a cracked flywheel, a known recall issue with our model year (https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf). The Butler Ford in Ashland service team identified the issue immediately as a recall problem and assured us they could fix it at no cost. That made us happy, as this is an expensive fix (about $3400). But then, after a day of back-and-forth phone calls, they told us that our car was too old for the recall benefit to apply, and we would have to pay the full amount. ' Not even an appeal to Ford's "Goodwill" division made a dent in this decision. So -- there's a known defect in the way the car was manufactured, but Ford refuses to honor it's own customer service recall. It makes no sense. The defect in the car doesn't go away just because the car gets older. It's still there, lurking, waiting to crack the flywheel and make your car inoperable. That's what happened to us, and it could happen to you. We also had to repeatedly ask if we could have a loaner car for our 1-car family to use while this expensive repair was being done. They finally allowed us to rent a car for $30/day. The repair took over a week. There are lots of ways this could have gone to so that Butler Ford of Ashland could keep us as customers. Needless to say, we're very dissatisified. As a result of this experience, we will never buy a Ford again, not from Butler Ford in Ashland, not from any Ford dealer. Ever.

Southern Oregon Custom Automotive

(1 review)

I'm a single mom of 3, so taking my car to the mechanic can be really daunting. Having to schedule…read moreout an entire day (or more) without a vehicle, and worrying about being over charged for stuff I don't need is a real fear. Also, being clueless and unable to clearly communicate exactly what I might need done can be an issue as well. Tyler and his crew took awesome care of my family from the start. He didn't charge for the estimate, made us comfortable and ultimately was totally willing to work around my crazy schedule. He got me in and out super quick and had the cheapest rates in town. I honestly couldn't have asked for an easier, smoother experience. I am 100% satisfied and would recommend his work to anyone. I hope I don't have to go back for anything soon, but when I do need help again he will be who I call!

From the owner: Visit us for your foreign & domestic auto repair - we specialize in Engines, Transmissions,…read moreDiagnostics, Electrical, Brakes, Tune ups and more.

TC Chevy

(27 reviews)

Brought in my car to trade in and picked up a new Traverse…read more Randall was a great sales person to work with and kept all his promises! Thank you TC!

We had a problem with our Lincoln Navigator and we didn't know and neither did TC Chevy. When we…read morebought the Navigator Car Fax didn't show the problem. But the Extended Warranty place saw it on their Car Fax and denied our claim to fix our Car.So TC Chevy talked to them and they came to an agreement they paid for one half and the extended warranty company payed for the other half and we didn't have to pay nothing. Thanks TC Chevy Service Department.

Aaron's Autowerks LLC of Oregon

4.7

This review gives me no pleasure to write given that in the past I have written an excellent one…read more I have spent many thousands of dollars at Aaron's Autowerks repair shop over the years, and my last few visits were financially damaging. Things changed after Doah left the company as manager. He used to make sure that everything was completed well and properly as promised. My Range Rover is hard to adjust. Some are. That is not my fault. I have repeatedly had to bring it back because of quirks not corrected or, more commonly, because certain final adjustments were forgotten by the mechanics time and time again (resetting things such as the idle speed). Usually they took care of such things immediately but I had to get rides for some things or take extra time to deliver the car and wait. That was frustrating. It happened repeatedly. A year ago I spent great deal of money to fix a fair number of problems, most of which were handled well (faulty electric windows, etc). However, I had to bring my car in several times to fix a power assist vacuum brake problem that made the 3 ton SUV dangerous to drive. Multiple times I had to have Aaron's fix an air suspension valve problem ( see below), and, strangely an expensive Xenon headlight bulb that supposedly went out while in their care with the new one seemingly less bright than the old. Within a number of months it too went out. It is still out. Only rarely were there apologies, usually from the ex-manager or the mechanic both of whom are very nice. I was made to feel like a 'problem' customer at times despite always being polite correct in finding their errors. I did not appreciate that either. Where the suspension issue was concerned, Aaron, the owner, knowing how much I had spent on other repairs kindly found me a used air suspension valve at the car facility next door, taken off an old Range Rover that had sat outside unused for years, and he put it in without asking me first or making clear to me any warrantee issues. His motivation for that, however, was good: he was trying to save me $400. However, it immediately went wrong and after at least five failed electronic resettings and a refitting, he would not stand by the product or work and told me that a new one was the only way to fix it and that it would exceed $1,200 (installed) after I had already spent $800-$900! He then steadfastly refused to look up or find out from others if my car was still safe to drive given that I had a permanent dashboard computer warning regarding the suspension fault. It affects handling, gas mileage and towing. It has yet to be fixed. Several attempts were also made to find a persistent drain on my battery. Eventually, a fuse was removed to a faulty headlight wiper motor. That did not fix the drain. So, between the multiple visits for failed brake assist vacuum line work, air suspension repair, and the battery drainage problem, not to mention the years-long lasting Xenon headlight bulb being replaced which subsequently went out again within a few months, I have been unable to drive my car at night, unable to tow my trailer, have had to drive slowly by day not knowing if my suspension is safe, and I was dismissed rudely from the store without any support at all for the clearly faulty air suspension valve that had been put in in good faith but without my prior permission and which had never worked! I have been a customer of Aaron's Autowerks for years, spending thousands of dollars there. We had never before had a disagreement nor has there ever been a rude word spoken in either direction. I was and remain extremely disappointed in the way that I have been treated. And I have held off this review because I genuinely like them as people. I have since been directed to other high end mechanics, although I have not yet been able to double pay on these still persistent malfunction issues that have already been paid for. Needless to say I am very disappointed in the quality of work and their attitude although I do like everyone who works there, including the owner. Jeremy Goodwin, MS, MD

My GL 450 Mercedes was giving me trouble on a trip up the coast from California. I have some family…read morein Oregon, and I was referred to this sleek shop. They replaced my breaks, and a broken light but they also made a point to tell me my suspension was on its last legs. I was worried about the time commitment, but they had it ready in a days time. Thanks for keeping this machine in tip top shape!

Workforce Services Inc

(3 reviews)

Bllly saved our butts my buddy and I would like to recommend him for his caring and…read moreprofessionalism.my buddy is undergoing chemo an on a Road trip from San Diego to Oregon we broke a fan bellt.Billy fixed it in the field,in the heat and went the xtra.mile when the part didn't fit to get the right part. Call him he is so honest and sincere and with supreme skills, knowledge and abilities! Shortly after we left Billy the alternator threw a belt and radiator hose failed. Billy came to rescue us again working into the night. This is all about awesome customer service and should be acknowledged at the Corporate level as Employee of the Year! Chuck And Doug two greatfull.travellers and now we have a friend in Oregon!

If you want fast, friendly, HONEST mechanics, I highly recommend this shop! They get the work done…read morequickly, and efficiently at a fair price.

Valley View Auto Repair

(113 reviews)

I have now brought my car back 3 times. I have told them EACH TIME what the issue is, they have not…read moreonce, listened, or even come close to doing their job properly. They have now charged $4000+ for various things, and HAVE STILL NOT FIXED WHAT I ASKED THEM TO FIX. They either argue, and pretend they know better, or ignore me completely. If they know better, then why is the issue still not fixed? I have ran the problem through every AI and got the same answer, I've talked to 17 mechanics, all agreed that the issue was what I told them. But these scammers, refuse to do their job. On top of that, I dropped it off with a full tank of gas, took them over a month to get it back to me, and the gas tank was empty? There's no explanation for a full tank of gas to be gone, with them just doing test drives or starting it to idle, they clearly did something else that used a full tank of gas, in a car that's extremely fuel efficient. I'm reporting them to the ASE, and BBB avoid them at all costs

My 2011 Audi A5 needed to have the front control arms replaced…read more I had read good things about these guys so decided to stop in to see whether they'd be willing to do this repair. I'd gotten an extremely high quote from another Ashland mechanic and was considering doing the work myself. Valley View Auto Repair quoted a very fair - and much lower than the other outfit - price and were able to do the work the next day. When I picked up the car, the bill was less than they had quoted me, as the scope of needed work was less. And the car is perfect again! I really believe these are some honest mechanics that want to do right by their customers. I will be back next time something goes wrong with one of my cars.

Les Schwab Tire Center

(102 reviews)

Waited on me very expediently. Communication was excellent. Price was totally reasonable and Jerome…read moreis outstanding. I'm completely satisfied.

We were traveling from California to visit family and the brakes started shaking. We called ahead…read moreand they said to bring it in. They drove across town to get the new rotors and installed them immediately. From when we arrived, they were done and we were on the road in 1 hr 15 minutes. Great service!

Butler Ford

3.8

(96 reviews)

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

Yelp reviews don't let you leave "no stars." But that's my rating. I'm very disappointed…read more Our 2016 Ford Edge suffered a cracked flywheel, a known recall issue with our model year (https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf). The Butler Ford in Ashland service team identified the issue immediately as a recall problem and assured us they could fix it at no cost. That made us happy, as this is an expensive fix (about $3400). But then, after a day of back-and-forth phone calls, they told us that our car was too old for the recall benefit to apply, and we would have to pay the full amount. ' Not even an appeal to Ford's "Goodwill" division made a dent in this decision. So -- there's a known defect in the way the car was manufactured, but Ford refuses to honor it's own customer service recall. It makes no sense. The defect in the car doesn't go away just because the car gets older. It's still there, lurking, waiting to crack the flywheel and make your car inoperable. That's what happened to us, and it could happen to you. We also had to repeatedly ask if we could have a loaner car for our 1-car family to use while this expensive repair was being done. They finally allowed us to rent a car for $30/day. The repair took over a week. There are lots of ways this could have gone to so that Butler Ford of Ashland could keep us as customers. Needless to say, we're very dissatisified. As a result of this experience, we will never buy a Ford again, not from Butler Ford in Ashland, not from any Ford dealer. Ever.

Dan Wolff Auto Repair

(6 reviews)

Dan was honest and kind. I recommend his work to everyone. I…read morefound him to be professional and relaxed.

Glad to find Dan! He's set up to fix cars right, he's darn pleasant, and his prices are reasonable.read more

Rudi's Auto Service

4.5

(26 reviews)

Rudy helped my daughter when we had her car towed to his place while on a road trip. He was so…read morecaring and helpful figuring out and then fixing her car. He's amazing and only wish I could have thanked him in person. Rudy went out of his way to help and even gave them muffins when he came in on his day off for one more thing. Rudy thank you, I wish you lived closer so we could have you as our local mechanic.

Had a serious problem (alternator, tensionerand serpentine belt) with our minivan while traveling…read morebetween Oregon and California. We were forced to stop in Ashland. Called Rudi and he diagnosed and fixed the problem over a Saturday and Sunday and at a decent price. He was friendly, took the rime to show us the problem and called to keep me updated. Whether you are traveling g or live locally to Ashland, I would highly recommend Rudi's if your car needs servicing.

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16 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

James M.

0

1

0

9 years ago

Car broke down while driving through the area. Chose this location based off good reviews, and was not disappointed. Beau was helpful in assessing the issue, which necessitated a new engine for my vehicle. I experienced good communication and honesty when speaking with them. The one negative I would have to say is that they were unwilling to install a good Honda engine I had sourced with a 3-yr parts/labor warranty, that cost over $500 less than the one they sourced. The reason for this I believe is that they use only a single trusted parts dealer for any used parts, and there is an expensive warranty that comes along with that. Otherwise my experience was positive, and when I decided to have the vehicle serviced at another location they were nothing but helpful. It was a relief calling them when I was broken down on the roadside and being assured they could make time for me with no notice. Thank you Ashland Auto for your service! read more

Leanne U.

0

5

0

8 years ago

Sorry there aren't more stars! I had a brand new alternator fail on my drive to Ashland from Chico. These guys are one of two authorized shops to replace a NAPA part under warranty. They were wonderful -- managed to squeeze me in on a Friday, even though they were busy. They gave me rides to and from the theater area to their shop, coordinated with my "home" mechanic and the NAPA dealership, told me not to worry and took care of everything. The notes I received on the replacement also mentioned a few other matters they saw while working on my car that weren't emergencies, but should be addressed soon. So in addition to technical competence and attention to detail, they also went above and beyond any duty for a "one time" customer, including staying late on a Friday afternoon. And they did it with kindness and grace. Bless them every one! read more

Ryan K.

0

1

0

10 years ago

I've been bringing my Subaru outback to Ashland Automotive for three years, and in that timeframe, they have replaced the engine (which runs like a charm!), timing belt, CV boots, steering pump, spark plugs, stick shift gears, speedometer, fog lights, emergency brake, etc. They rock! Every time I bring my car in for a routine oil change, the technicians give recommendations for improvements or fixes. Being a teacher, I appreciate how honest they are with prices and accommodating with my schedule. Lyndi (front desk) is super positive and welcoming, always calm and smiling. Zach (the owner) is very loyal to his customers and dedicated to his shop. And he remembers your name! The crew is also super professional and kind. I will continue to bring my car to Ashland Automotive as long as it runs. Thanks for everything, guys! read more

Rene O.

0

1

0

8 years ago

Zach, the owner, and this crew, especially Jay, the frontdesk customer service person, always provide excellent service. Ashland Automotive stand behind their service. A few months ago, AA replaced the distributor in my son's 1994 Honda Accord. Apparently, this part is this car model's Achilles heel - faulty design - that AA had to replace the part three times over a span of one week. A few days ago, the car had the same problem again. Took back the car to AA the other day. AA replaced the part again. All done at no additional cost to us after the first replacement. Ashland Automotive is serious about honoring warranties. I highly recommend Ashland Automotive! Rene Ashland, Oregon read more

Smith J.

0

18

0

12 years ago

A few years ago I brought in an older Dodge Dakota for some maintenance. I didn't have a regular mechanic so I thought I would try them out. They were also one of the only establishments in Ashland to work on American made vehicles. After keeping the truck for three days, they determined that "the engine was so damaged, it wasn't worth their time to try to fix it." They still charged me about $50 just to tell me that too. They wouldn't even let me talk to the diagnostic mechanic, just an extremely rude receptionist. I took the truck to a different mechanic, threw a few hundred bucks at it, and it still runs fairly well till this day. Never again. read more

Jewel E.

0

7

3

4 years ago

We were heading home from a camping trip (we are from California so we still had 5 hours left on our drive) and our tire had gone completely flat (unable to refill at this point). Obviously we couldn't wait so we were hoping someone could get us in right away. We happened to see Ashland Automotive and took a chance to see if they could help us. They took our tire right away and fixed it up immediately (huge chunk of metal so it needed a patch). That was sweet enough. Then we went to pay them for it and they said it was on the house since it was such a simple task. Unheard of. Thank you, thank you, thank you. I would highly recommend!!! read more

Sarah T.

0

2

0

13 years ago

It's hard finding a mechanic when you're a female sometimes.. but this truly was my first experience with professional and fair service, where I didn't feel taken advantage of. I started taking my Land Rover to Ashland Automotive in 2010 and was always satisfied with their comprehensive knowledge and friendly assistance. 2 years ago Zach helped me buy my Nissan Frontier from the shop and I've not had a single complaint all along the way. Thanks so much, I'm sad to move where I'll have to find another mechanic who can live up to your reputation. Ashland Automotive is the complete package! read more

Greg K.

0

1

0

8 years ago

I took my Jeep to a rival mechanic in Ashland where I was given a $2200 misdiagnosis. I called Jay at Ashland Automotive and gave him my story. He told me that he would have to see the Jeep before giving an official estimate, but could do what the other mechanic was calling for for $1800. I decided to go with Ashland Automotive where they determined that I would be fine with much less work. I got out of there for just over $700 and my Jeep is running just fine! read more

Steve G.

0

1

0

8 years ago

We had a radiator fail on a recent vacation trip and after looking for a repair shop nearby I contacted Jeff at Ashland Automotive. They bent over backwards to help us get back on the road. The price for the repair he quoted was what I paid. Extremely satisfied with the work and the friendliness of this team. I would recommend them to anyone needing repairs. Steve G Portland, Or read more

Jeannine S.

0

1

0

11 years ago

This guys are great. I dint know if my mini had a flat or not because of run-flat tiers. They did a small inspection to check the car and reset the computer after finding that low air-pressure was the cause. Then, they replaced my licenses plate lights after discovering they were out. The guy at the front desk was very kind and helpful. I highly recommend bringing you mini here. read more

Teresa S.

0

2

0

8 years ago

We were on the road from out of state when our 2005 Ford Five Hundred starting making terrible noises after crossing the Siskiyou Pass between California and Oregon. The guys at Ashland Automotive, Sky in particular got us right in and on our way. Turned out to be a mangled heat shield. We were extremely relieved and grateful! Charles and Teresa read more

Lois W.

0

1

0

2 years ago

Best stop in the area for automotive care and maintenance. No hassle, up front quote, and guarantee of all work performed with free 50 point courtesy inspection. Matt, the operations manager, is the best in the business. Because of his honesty and integrity, we will only use Ashland Automtive for our three vehicles. read more

Rik B.

0

2

0

9 years ago

Jay and the team recently replaced my timing belt, at a competitive price, and I can feel a complete difference when I drive now. They are always polite, professional, and all for a good price. Thanks Ashland Automotive! read more

Fernando L.

4

11

0

9 years ago

been a while since I had them fix my car, estimate was honest dude was straight up about it being a expensive repair. As far as transmission work goes it's A++ and it was cheaper than going to the dealer for sure read more

Sam G.

0

5

0

10 years ago

Great service, quick and very professional. They had my car fixed within a couple days. Prices seem reasonable too. Thank you!

Anna S.

0

1

0

8 years ago

Super satisfied with the team here! Fast, friendly, thorough, accommodating and adept in all they do. Thank You!!

Ashland Automotive Inc. - autorepair - Updated August 2026

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Ashland Auto Repair

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(33 reviews)

Jessie and your team are incredible. Took a roadtrip/mission up to Gresham OR from San Diego CA to…read morepick up a '96 F250 project. We stayed in Ashland and had them take a deeper look into the vehicle and turned out it needed a new head gasket, new turbo, and other minor parts... We had to leave and head back to CA for work and they kept the truck until those repairs were finished than we had it towed back home. Upon Jessi and the crew working on the vehicle they were incredibly generous and great on labor time and telling my wife and I exactly what was going down. When we stayed they even gave us some cool pointers around the town to go check out. You guys ROCK. Cheers Mitch and Julia

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Action Auto Repair Of Medford

4.9

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

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Henry's Foreign Auto Service & Sales

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(21 reviews)

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