Very clean, chairs are nice. The selection is huge or diverse but it has the classics, Davidoff,…read morePadron & Fuente

The distinguished lady at the front had poor customer service when I was looking for a specific…read morearoma of tobacco. She was very short in her offerings and had a "you can take this or that" approach. She even laughed at me, or at least scoffed, as I asked what her closest option would be to my tobacco I brought in with me. I didn't feel welcome nor accommodated for my first ever visit in by her. My overall takeaway from her service and demeanor was "we don't have that, oh well". She didn't even offer for me to smell the offerings they DID have if I found something I might like instead I had to take it upon myself to open the jars and see if my visit could lead me to a purchase of something I enjoyed. I asked for a covering for the tip for my pipe and she was slightly more helpful but I had to ask and ask about how to apply it (once again, very short in her delivery and I'm a novice so would like to ask the professionals while I'm IN the store). And when I asked about a tamper tool she did briefly explain the difference in their 2 offerings but quickly put it back in their display jar and closed the lid. I felt like she was verbally and with her mannerisms kicking me out. Maybe she had a bad Christmas, so I wish her a much happier New Year. In STARK CONTRAST;however, the man with the kind tone, blue eyes, and long beard/hat was much more accommodating and helpful to where I was at on my journey as a beginner pipe user. I did appreciate his demeanor and explanation of accessories for my pipe. He also offered me a brochure on pipe smoking and was sympathetic to my niche tobacco search. So I did purchase some accessories from him for his helpful demeanor and kind customer service. Overall unsure if I would be back or recommend this location to others. Maybe it was an off day after Christmas ‍

They offered me the wrong juice!! it ended up messing up the coils on my new device that I just…read morebought at the same stand I went to see if at least they could do something about this, they said the problem was the juice that they offered me, I asked if I could at least have it exchange and they refuse to be able to manage the situation the right way, I won't ever come back here and I'll suggest for you guys to look some where else because they will refuse to resolve any issue like this ... (I lost 80$ here I had to throw it away)

Great place. Amazing customer service! definitely will be coming back again! The lady working was…read moreinformative and very helpful.

Everyone is so nice and knowledgeable! Highly recommend. They even have the mouth protectors for…read morethe geek bars so that you can try the flavor!

Shoutout to Ben he helped me out today he was super nice and knowledgeable about productsread more

Yea friendly staff. And puffco verified store. Good…read moreselection of glass. Clean store as well.

On March 23rd, I was on my way back from Austin to Dallas and kept debating whether I should stop…read moreby Happy Clouds. I ended deciding to stop by this location as it's the last location on the way back. I've been to one of the Austin locations before and I had a good, but minor odd experience hence one of my other reviews which the owner had contacted me about which I had really appreciated. The guy that was working was really nice, helpful, and chill! We had great banter and I was impressed how he handled the other customers. He helped me make good choices-I like what I got and so does my coworkers. Thanks!

Convenient location for a cigar lounge. Extremely clean and accommodating. They have a humidor with…read morea plethora of options. If you're not an expert in cigars, no worries, they are pretty knowledgeable in finding the right ones for you. For an additional $25 a year for membership l, you receive 10% off purchases and can sit in the private room area with comfortable seating. There's also an open area that you can sit in for free as well. It's a BYOB establishment, liquor store is literally 2 doors down.

I was out of town and stopped by. They are BYOB and there is a liquor store in the same strip. The…read moreowners are very welcoming and showed me around. I bought a Padron cigar after walking around the huge walk in humidor. They got me a glass for my scotch and let me sit and enjoy my cigar and drink! 10 out of 10. Thank you for the hospitality!!! I'll be back no doubt.