Alan is efficient, knowledgeable, fast and reliable. My note 8 had a cracked front and back screen. His price for both screens INSTALLED was the same as the next lowest quote for the front screen alone uninstalled. On top of all that he fixed my phone on a Saturday morning in 45 minutes. Highly recommend this business. Thank you Alan!! read more

I brought in an old laptop of mine that had not been used in over 12 years. The technician got the computer operable and upgraded it from 2.5 G to 5.0 G. The price was quite reasonable, the staff was friendly and helpful, and the computer works great! read more

Do not go to for PC repair. As far as I can tell, all they're capable of is installing windows. Seemed to be their answer to everything. Paid 60$ for a 'diagnostic' that told me absolutely nothing about the problems of my machine. Complete waste of time and money. read more

The end of a charge cord broke off inside the charger port in my iPad. I thought I might have to get a new one, frustrated since I really needed it for a few things right away. Allen was able to fix it, and fast! Thank you all Allen. Amazing service. read more

Had a OnePlus 7t screen destroyed. Alan put in the generic screen for my phone last week. The new screen had issues (to put it lightly.) Alan was polite, timely, did a rush job ordering and installing the recommended but more expensive screen, providing a discount for the ass-pains to boot. Highly recommend Alan and 3RTek. read more

Had a iPhone that the screen was complete broken he was change it out real fast for a great price.

Why do i keep fixing ten year old gadgets? Why am in nostalgic about iPhones? I don't know, but 3R Tek is there for me every time. They're the best! read more

He fixed my phone and he was real fast about everything he was on point real happy with the service

Thank you Alan for repairing my iPhone! Thought I was going to need to buy a new phone but Alan was able to quickly fix it! Highly recommend! read more

Wow - this place is fabulous. My iphone stopped charging and I dropped in here on a Sunday morning. He fixed it within an hour for a really reasonable price - I'm so thrilled I didn't have to go buy a new phone. Highly recommended! read more

My MacBook HD crashed and I need placed my HD. But I couldn't get in my MacBook Bios. I was lock out. Found this place through Yelp and talked with Alan over the phone. Dropped the laptop on Friday and pickup the next day. I was able to install new OS now. Alan was knowledge, fast turnaround time, and price was reasonable. Would recommend others to check out the place. Will be coming back. Note I had to pay cash because his POS is down for accepting CC but that is understandable. read more

This dude is the best. Broke my iPhone home button, went over there without calling, and he let me in and fixed it even though he was closing. Turned out I also had a broken screen. While I was there, he answered the phone and told 3-4 more people who called to come in - once again, he was closed, but he just kept helping people because they needed their phones fixed immediately. We had a nice chat about the state of the world, too, and I also got a free screen protector. Reasonable prices, great service. Just wonderful. read more

I had a broken screen on an Iphone plus 7. ATT said fix it and they would give me a higher trade in on a new phone. Alan fixed it for $100 but it didn't work properly after the screen was replaced. Alan is a busy guy. It took him a few days to get back to me but then replaced or repaired the screen and it now works fine. I wrote an earlier review that was not good because Alan had not yet fixed the replacement screen. read more

I called to see if my father Samsung Galaxy s8 active is able to be repaired. The headset speaker was not working and the charging port was damaged. He was able to repair it in the matter of hours. And it was far less that paying insurance to replace read more

I have an iPhone that's 2 1/2 years old. My screen was shattered along with it needing a battery replacement. I love my phone. Why spend big bucks and buy a new one when the one I have can be repaired? Alan the owner is super nice. For a reasonable price (along with a bit of a daily discount) he fixed my phone with the skill of a surgeon while I waited. I got my screen replaced and a healthy new battery. And he put on a new screen protector as well as a new protective case. He did this all while I comfortably waited. Now my phone is like new and working great. Alan really knows a lot about all sorts of different kinds of smartphones. I highly recommend! read more

Horrible customer service ,price gouging and just rude,I would never recommend this place ,go to concord trying to charge me $400 for a $200 job read more

Went here looking for some help repairing my water damaged Pixel. Sadly, they weren't able to help but were very professional and refused to take payment since they hadn't fixed it. The owner seems to be a lot more knowledgeable than the other shops I've been to. I'll definitely be back if I ever need another phone or laptop repaired. read more

Alan helped me yesterday troubleshoot my very messed up 7+ iPhone. I was in a total panic and he was an absolute professional. We weren't able to fix my phone because it's an Apple issue that needs to be dealt with directly with the Apple Store but his professional calm kind demeanor made a bad situation very tolerable. He also stayed two hours late to try to help me and his store. And he did not charge me. I gave him a tip because he really really deserved it I wish they were more ethical decent business owners out there like Alan! read more

My mom's iPhone 6 screen was replaced and had a tempered screen protector placed in ~ 15 minutes. I scheduled an appointment through Yelp and Alan replied within the hour. The business is open 7 days a week. The repair is perfect! read more

3R TEK - Working on the iPhone screen. Super friendly and quick with the repair. - Mobile Phone Repair Near Me - El Cerrito, California

The absolute best. Saved my iMac from being tossed through a window! Reasonable prices and a really cool Dude to boot. very happy

Alan seems like a nice guy, but I would not do business here again. He (or his technician) replaced my cracked screen, but in doing so broke the vibrate mechanism my phone had, which is important in loud environments. Unfortunately, Alan did not take responsibility for this. Instead he offered to charge me extra to replace what he had damaged. I've also experienced quality issues with the response of the touchscreen so either the technician did a very poor job all around, or whatever screen was used for the replacement was likely inferior in quality. read more

They were over $100 cheaper than Apple and other repair places to replace my iPad 6th generation screen. It took less than half a day and I was able to get back to work with it. They also observed strong antiviral protocols with facemasks and limited access within the building. I have at-risk family members living at home so this is a necessity for as long as I want them to live with Covid-19 being present. BTW, they definitely accept Apply Pay (and I "think" Android pay as well). I saw that it wasn't listed as a definite on Yelp. read more

Needed these services and received excellent care from these guys !!! Alan is very good at explaining options

Alan changed my iPhone battery in a few minutes. Had a few other customers come in that he attended to, or I would probably have had my phone back in less than 10 minutes. He is fast and efficient and is very pleasant and knowledgeable. read more

The charging port on my Samsung Galaxy broke, & I had a hard time finding places that work on Android phones. This place had the part in stock & were able to fix it same day. Plus they're a short walk from BART & next to a fantastic bahn mi place read more

He is too busy on the work on his hand. Not even interesting to come to the counter to take a look the problem I have. The only offer is: to leave here and I will look it later than I will let you know --- what is next. the fee could be from $65.00 to $160.00. I left this place and trying to find one is real care about the customer's concern. read more

Highly highly recommend! Alan was really helpful and very kind! I am so thankful I found this place on a Sunday (literally a life saver) my screen had recently been replaced at a different location no more that a month ago I dropped it on Saturday it wasn't a bad drop literally the screen didn't even shatter just the corner cracked. I thought no big deal it's just a crack on the corner NOPE MY SCREEN WAS UNRESPONSIVE I couldn't do anything at all. To make my situation worse it was Saturday's evening no one was open and I started a new job Monday. I looked online Sunday morning and I was very excited to see someone was open Sunday! From beginning to end my experience and interaction in general with Alan was great! He is never nice and didn't push me to do anything other than what I was there to do. He explained the process to me and showed me why my screen was unresponsive the screen the previous location used was very poor quality. I will be coming here for any other services I may need. read more

So good! My screen on my Iphone brok yesterday and I looked on yelp and google and sent me to here. Reviews were great nothing but nice things and I reached out to get a quote before hand and his price was the best by far. Alan is super nice and did an amazing job on my iPhone! He made sure that I got a chance to test out my phone before leaving. Thank you much Alan! read more

I went in and asked for my beats to be repaired and when I got it, there was dried glue all over my beats and the next day it fell apart. Terrible read more

Alan Gao Top notch Technical Engineer, cell phone and computers GREAT Price and fast accurate Service. He do internal battrey pack on my Tohibia Radius. Done fast and working great. Thank you Alan. read more

Super fast service, saved my butt when my iPhone screen broke the day before a big meeting. Highly recommended.

3RTek repaired our laptop, which had broken posts holding the bottom panel to the bottom cover. The result was very professional and quick.

Answered my request for a quote quickly, offered same day service and finished in time! All in all a good experience.

My phone was not receiving cellular and stuck in search mode. The problem was complicated yet the owner was dedicated and fixed it by closing. It was clear he was willing to stay open longer if needed. Fast efficient competent and reasonable. Highly recommended! read more

Took my Pixel in to get a new battery. Looks and works great. Excellent customer service. Reasonably priced. Fast repair. Will definitely go back for any future phone repair needs. read more

3R Tek was recommended by a friend. I had two phones fixed for different reasons. Alan is fair, reasonable, professional and fast. Any other issues and I will definitely go back! read more

My Samsung Galaxy 7 needed a new charging port. I went to several other repair places who refused to do the job because they said there was a great risk in breaking the expensive screen. 3R TEK took the job and did it great! I think they have a different technique for replacing the port that doesn't risk breaking the screen. I think 3R TEK is head and shoulders above the average phone repair place. I feel lucky to have found them! read more

A few weeks ago my son cracked his screen to his iPad mini 2, frantically I searched online where I can take it for repair. I called a few places before falling into the right place 3R Tek. I called in before heading down and spoke with Alan on what service I needed and he said to bring it in. I took two iPad minis and an iPod which all had screen that were damaged and a battery replacement for the iPod. The turn around time was about a week for all three of my devices. I was impressed with the outcome of the repairs and definitely will take any future repairs to 3R Tek. read more

Came here needing a USB-C charger for my Lenovo X1 (newest generation). Checked Best Buy, Target and Office Depot. My husband, who has gone to 3R Tek before suggested we stop by to check. The technician who helped me gave me the cord from his own desk and said he'd just order himself a new one. He gave me a great deal and really saved me in a pinch (and having to order directly from Lenovo and wait a week). Great service! read more

Alan did an amazing job on my iPhone 6 Plus everything works good as new and it looks like nothing even happened to it! did I mention he Provides a screen protector also!? I would recommend him for future business read more

3R TEK - After - Mobile Phone Repair Near Me - El Cerrito, California

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