This is an interesting older place in Havelock. Just off the beaten path of the main road. Parking…read morecan be kind of precarious as the cement parking spots are more like pot holes. It was very busy though. Tons of people coming and going. Plenty of staff on hand as well. Nothing fancy on the interior. We had called ahead to see if they had a part and they put it aside for us which made our trip even faster. Overall it was worth the trip, got what we needed and the people were helpful. So I'd recommend it.

Three guys on staff when I walked in, one was with a customer, one was on the phone and one guy was…read morefree. I asked the guy who was free to help me with a very simple task but he said only the guy on the phone could help me. So I wait and I wait and I wait. Not even a sign of acknowledgement. My requested task was so simple he could have done it while on the phone, but no. I turned around and left as I didn't have all day to wait. I will make sure to take any of my car parts needs elsewhere from now on. All I wanted to do was drop off a PREPAID, already labeled UPS package (this place is a UPS drop off location). I didn't need it checked in or weighed or anything like that, it was entirely ready to go it just needed to get into the hands of UPS via one of their authorized drop off locations. No clue why I had to talk to one specific person or why it was any more complicated than handing the package to someone so they could put it in the pile that UPS would be picking up later in the day. The whole staff was snarky and not helpful.

I came because I had a headlight out. I remembered that this store had helped me a few months back,…read moreso I knew they could take care of it again. When I arrived this time, the customer service was just as excellent as I remembered. The staff was awesome, and Ryan in particular helped me find the right bulb and even installed it for me in the parking lot. It was a quick, painless 15 minutes before I was back on the road in great condition. It was refreshing to get help with exactly what I needed without being pressured to buy anything extra--no pushing new windshield wipers or car fresheners, and no gimmicks for things I didn't need. I highly recommend this store!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I ordered my part at 7:30 and it still has yet to show up and it is 9. They told me it would be 10…read moremins.

So my car is very old and falling apart, every time I take it to a repair shop they find ten new…read morethings to fix apart from the reason why I took it there to begin with. My battery recently died due to my brake lights not wanting to turn off, even when the car is off and in park. I took it to autozone thinking the battery was bad as well. They checked the battery and said it was fine. I told them about the brake lights and they said they'd check it out. Turns out my switch was bad and instead of having me pay to replace it they just Mcgyver'd it and it works completely fine now. I asked how much, ITS FREE! If I would've gone to a repair shop I would've been paying AT LEAST $200 and they probably would've wanted to "fix" more. THANK YOU EVERYONE THAT WORKS AT THE AUTOZONE ON 48th and Vine!! Definitely recommend this place!

The guys were outstanding. My hands were too large to change the headlights bulbs. Called them up…read moreand they helped me out. I'm not from here. But that alone would have made me a life long customer. Thank you for helping us!!!

This is a nice store! It's a fairly new location on the Eastern outskirts of town right next to a…read moregas station and Walmart. I came in for the first time the other day needing a gas cap because I accidentally lost the other one. To my surprise I was the only customer there on a Friday. I was offered assistance as soon as I walked in and we quickly found the correct part. I was a bit surprised at the number of questions they asked before paying but that could be normal. Overall it was a good experience. The employee was friendly, I got the right part and I was in and out in a few minutes. :)

I cannot say enough good things about my experience at this AutoZone, especially because of…read moreMarcella. I came in stressed after my car would not start and had to be jumped earlier in the day. From the moment I walked in, she was professional, calm, and incredibly thorough. She tested my battery and clearly explained the results, walked me through every battery option along with the warranties, and explained what works best in Midwest cold weather. I never once felt rushed or pressured. What really stood out was how transparent and knowledgeable she was. She tested the new battery before installing it and showed me the numbers so I could see the difference. After installing it, she tested everything again with the car running, including the alternator, to make sure the entire system was working properly. She also scanned my check engine light, printed the report for me, explained what the codes meant, and talked through what my next steps could be if needed. She made sure I understood everything she was doing. Car trouble can be stressful, but Marcella completely turned the experience around. She was patient, kind, and clearly takes pride in her work. It is rare to receive customer service at this level. She went above and beyond, and I left feeling informed, confident, and taken care of. AutoZone is lucky to have her.

My young daughters and I were on an RV trip across the country when the check engine light started…read moreflashing (due to a cylinder misfiring). I was unable to get an appointment ANYWHERE to get the RV fixed, and was resigned to spend a week in Lincoln waiting for the next week, waiting for an available opening. I went to this Autozone to buy some fuel-injector cleaner, and they not only went out of their way to diagnose what was going on with our engine, but found a repair shop that would see us THAT DAY to get us back on our way. Jim literally saved us thousands of dollars (in accommodations and repair costs) by having established, trusted contacts to call upon in our time of need. I am eternally grateful to all the staff at this Autozone who helped us out. THANK YOU!!!

Decent selection given the area it has to pull from. I think the prices are reasonable compared to…read morepick and pull and other similar locations. Wish they had a large selection but it is a hell of a lot cheaper then buying new, so..

can not park in handy cap because they said it was employee parking . they sent a guy out that must…read moreof jus started working here cuz we pulled in front of door.when I worked places we had to park farthest away .so there handy camp signs mean nothing.