Garage door motor stopped working and we're referred to 4 Sons Garage Doors through our home warranty company. [[HIGHLIGHT]]Couldn't have been happier.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I thought they were only coming to quote the job and provide various options, however Victor said he could do the whole job today while here.[[ENDHIGHLIGHT]] We made our choice of door opener and he installed perfectly, testing everything to ensure it was perfect and was on his way. Effortless customer service and a professional attitude and demeanor. Couldn't recommend them more highly. read more

I tried to re-tighten the my garage door chain but ended up failing miserable as it was easier said then done. I missed a couple of steps and messed up the entire garage chain. I called to schedule a repair and along came Brody. He explained that that the life on the motor was coming to an end soon as the bearing was making clicking noises. Even tho the garage door was pretty much roasted he placed the chain back for me as I didn't want it hanging loose. [[HIGHLIGHT]]The customer service was top notch that I scheduled for a new replacement.[[ENDHIGHLIGHT]] If you want professional and honest people then these are you garage guys. I highly recommend them to all. read more

If you need garage door service, I recommend 4 Sons Garage Door. [[HIGHLIGHT]]What a great experience I had with them.[[ENDHIGHLIGHT]] I arranged service for a broken spring through my home warranty company. Arranging service through them always gives me concern because so often they contract with fly-by-night vendors. I was very pleasantly surprised when the technician arrived in a truck displaying a decal reading they were a "Rosie On The House" Trusted Partner. I have used a number of Rosie Partners and always had great experiences, so when I saw the Rosie decal, I immediately gained confidence in this company. Patrick was the technician and he exited the truck and professionally introduced himself. Professional introductions happen rarely these days, so it was refreshing to see. I explained to Patrick what I needed repaired, but also explained how the garage door had a crack in the metal panel and asked if that is something that he could also repair. The garage door was the original door and was over 26 years old, and he pointed out several wear points that all could not be fixed. The door would need to be replaced. He also noticed how the garage door opener was installed very haphazardly. I told him the house came with it installed that way, and it was a DIY project by the previous owner. I asked how much a new opener would be because I wanted to upgrade from the existing old noisy chain-driven opener. Patrick was very professional in offering me options and pricing. We quickly settled on what I wanted. And he quickly scheduled the install for the coming weekend. Installation was quick and clean. [[HIGHLIGHT]]The best part was that Patrick allowed my special needs teenage son to sit and watch the whole installation process. Patrick was gracious with describing what he was doing and answered many questions along the way[[ENDHIGHLIGHT]]. Before we knew it, I was watching along too. Fun for all ages, we joked. [[HIGHLIGHT]]When it came to programming the remotes and keypad, Patrick allowed my son to participate in this. This was the highlight of the process, and my son was thrilled to be made a part of it[[ENDHIGHLIGHT]]. We ended the installation process with a selfie of my son and Patrick together. The windy weather wasn't conducive to painting the new door, so Patrick returned three days later (at my choice because I was working from home that day) to paint the door. He was quick and clean again. I have worked for a global hospitality company for 35 years, and I have worked in a luxury resort here in Phoenix for 23 years. We live and breathe customer service, personalization, and professionalism every second of our day. [[HIGHLIGHT]]Customer service is a dying trait in our society, and personalization and professionalism are nearly non-existent nowadays. Most people would offhandedly refer to an employee like Patrick to be simply a "garage door repair guy." He is far beyond that. He is an asset. He deserves all this praise[[ENDHIGHLIGHT]]. If he ever needs a job, I'll find a role for him in our Engineering team. And he is the reason why I would recommend 4 Sons Garage Door again. Five stars all the way. read more

Fast turnaround on a broken garage door spring. Got a full door overhaul (on a 40 year old garage door) for a reusable price. Victor did a great job. read more

4 Sons was fantastic! I had an issue with my garage door opener and the service they provided was great! They were prompt, communicative, professional and the big thing I appreciated was they told me what to do the next time I run into the same issue I had. I highly recommend 4 Sons for anything related to your garage door opener. Thank you for all hour read more

I was referred to 4 sons after getting an insane quote from another company for $4k to fully replace a garage door that was sticking... [[HIGHLIGHT]]The team at 4 sons was willing to walk through the quote I had over the phone right then and there and also briefly troubleshoot my issue and together we determined that even IF I did need a full door replacement the quote I had was extremely overpriced, but suspected that I didn't need a new door at ALL.[[ENDHIGHLIGHT]] Was able to schedule a FREE estimate/inspection for the next day and when the tech arrived he was able to quickly diagnose the issue, but was able to fully fix the job right then and there! So really thank you 4 sons for being honest, reliable, & super fast. read more

They will go the extra mile to make sure you are confident in their work. [[HIGHLIGHT]]I had a concern and they took care of it very quickly.[[ENDHIGHLIGHT]] read more

What a great company!! I called them for a broken spring and they came out the same day. They were very friendly from the person I spoke to on the phone to the technician they sent out and prices were very fair. I would definitely recommend using them for any garage door needs. read more

Great service for an amazing price... Highly recommend Tom or Mike...I love my new garage opener it is so quiet!!

Good quality insulated garage door with a decent selection of window designs. Friendly installers who did a good job.

Great service and quality work. We recently moved into our new building. The existing overhead door was too small. I called 4 sons and got a quote the following day. The price was very reasonable so I decided to move forward with the install. After aprovi g and ordering the bigger over head door, we found out that we had measured wrong. I called 4 Sons and asked if I could make a change even though the door was already ordered from the manufacturer, they made a phone call and made the change. After the install, we had an issue with the door not staying all the way up. I called 4 Sons and they had someone out the same say to adjust the springs. Door looks great and is working as it should. 4 Sons was very responsive and helpful, I will definetly recommend and continue to use 4 Sons for any future projects. read more

4 Sons Garage Door - Over head door to warehouse - Garage Door Services Near Me - Phoenix, Arizona

Zero stars. Never showed up for the scheduled work. Called, guy came the next day and stated quote. Received a call from the office to schedule the work and no one ever came. I called the office and left a message to find out where they were. No response. Apparently they don't need to work for a living. It cost me money because I had to leave work early to be home for a no show. No respect. read more

I strongly recommend this small business. 4 Sons is a family owned business that has been around for years. My contractor recommended this company and I was IMPRESSED! Tom arranged the appointment and the quote with Trent . Tom is personable and friendly. He answered specific questions I had regarding my garage door. Trent did the measurements and informed me on the time frame of work from start to finish. I was pleasantly surprised for the reasonable quote. 4 Sons was flexible in changing the scheduled date of work because my contractor was ill. Trent did an EXCEPTIONAL professional job! He did everything he said he was going to do. Trent is so kind and gave me advice as he suggested some products from Home Depot to keep my door conditioned to run efficiently. He showed me pictures of the items so I know what the products look like. Thank you Tom , Trent and 4 Sons! I will share my WONDERFUL EXPERIENCE to my colleagues and friends and send business your way! Laurie read more

Outstanding customer service!! Easy to deal with, very professional, explains in detail and best of all great pricing!!

Today, April 5, 2021, my double garage door failed to open. My cars were trapped in the closed door and I am leaving on a vacation by car tomorrow, April 6,2021. I Panicked!!! What now? Who would be willing to come out on such notice. Have no fear, 2 Sons Overhead Garage door Service is hear. The guys were very helpful and professional. Had the door moving smoothly in a very short time. The were not only professional but good nature and friendly. Nice going guys. I will make you my garage door guy for ever. Color me impressed in Mesa. read more

Refreshing to work with an honest small business. I am grateful to know Tom and Trent. They are responsive and fair. I will gladly call them in the future and highly recommend to others! read more

Tom and Brody just fixed my garage door excellent service really appreciate how respectful they were .I'm definitely a repeat customer! Great job guys!!! read more

Not impressed with the tech they sent out. They were dispatched through ORHP home warranty for a broken door spring. He came and looked at it and gave me my options including some upgrades. I declined the upgrades and asked for only the covered spring replacement. I get a call 15 minutes later stating the door cable is broken and that's not covered and will be an additional $75. Now it's not the cost of the cable. It's the fact that he never bothered to properly diagnose before giving me repair options that is bugging me. I'm a tradesman myself. I've been a master plumber for 23 years. If I misdiagnose something or miss something during the initial diagnosis and give the customer a price, I never and I mean ever tell the customer "oh I didn't notice this was broke too, it's going to cost more". I eat the cost of whatever I missed to make sure my customer is happy and uses me again. There is no quicker way to piss off and lose a customer forever than to change the price mid job because you didn't do your due diligence and properly diagnose the failure before shooting prices at someone. . I'll make sure my home warranty never sends these guys out again. read more

I contacted several companies for quotes but one wanted 1/2 down payment at which time they would order the door and get back to me in a week or two, another wanted to charge installation at $85 per hour (why per hour?). I contacted 4 Sons based on a referral from a friend after hearing about my frustration. Tom answered and provided me with a straight quote over the phone, answering all my questions and was able scheduled an install date quickly. No money down, no waiting on ordered parts and no separate installation fee. Thank you Terry and Trent for a install job well done. read more

Great service and quality of work. Priced well and helped with insurance information. Professional installers, and followed COVID best practices. They went beyond what was asked to make sure our doors would last for years and years to come by installing extra braces for support. Thank you! read more

My garage door was kicked in over the weekend. After speaking with my insurance I reached out to 4 sons. They were able to come out and give me a quote right away. We agreeded and scheduled the service. They ordered the door and got us all fixed up right away. They were fast and friendly. I would definitely use them again and recommend them to friends and family! read more

4 Sons is the best! I was unable to open my garage door. I gave them a call and they responded very quickly. They are reasonable, efficient, professional and communicated with me on every step. I have used them several times and was very pleased and relieved that my garage door is working great! Great customer service. They fixed what was wrong and didn't try to up sell me anything. They really helped me in a pinch. I highly recommend them. read more

Our garage door stopped working and I had first requested another company through ORHP but they were busy. They set us up with 4 Sons Overhead Garage Door Service. I'm very glad they did. Our door stopped working on Monday evening. I called on Tuesday and they came out on Weds. We needed a new opener, and he did offer me a quieter, more expensive one, I declined and he moved on, with no pressure. We did also get new rollers as suggested. The main thing that impressed me is that the technician removed two old buttons from the wall, put a new one in, and repaired the dry wall perfectly, for no extra charge. The last company (that we were very happy with too) put a new one in and just left the old useless one there, I never even thought about it this time. I appreciate the great work, and the door is quieter than it has been in years. He was so quiet while installing the opener, rollers, and button, wasn't sure he was still working. All in about 2 hours. There was no mess left behind which is very much appreciated. read more

4 Sons Garage Door Service is awesome! I found them on Craigslist, called them at 8:00 in the morning, the tech was at our house by 11:30 and the job was done in an hour! And they stood by their price on Craigslist. I am 100% recommending them to everyone. I just added them to the contacts in my phone so that if I need garage door services again, their number comes up. Do not hesitate to call them. read more

Did great once I got a hold of them. My home warranty ORHP put in the order a week prior to me calling and seeing what was going on. They said, they did not receive the order but put me on the schedule 3 days out. Showed up on time and completed the work. Everything is in working order. My only complaint is lack of communication but they did great and got my door fixed no problem. I had to call twice to get a copy of the receipt to close escrow. Appreciated they got it fixed in time to close. read more

Quick, fast, prompt, and provides great suggestions and advice without trying to sell you everything and anything. Will call them again when another part of my garage breaks. read more

Soooooo angry. I'm 9 months pregnant and have had to leave work multiple times to get home in time to have my garage door fixed which would have been fine if they didn't keep making mistakes. They made an error and ordered the wrong part and made a 3rd apt 4-6. I got home exactly 2 mins after 4, and they said they were there at 4 which must have been a lie because no one was in my driveway. I was told he couldn't wait 120 seconds for someone to open the door because he had other clients. I'm not sure how a company is able to run with such poor service. I would NEVER recommend this place. Then they cancelled the apt they rescheduled ‍. I wouldn't have been so upset if they really cared, but the guy on the phone literally couldn't care less. DO NOT USE THEM!! read more

Tom at 4 Sons Garage Door service is excellent They back up their work and go the extra mile to ensure customer satisfaction. Tom is conscientious and I recommend them highly! read more

These guys did a great job. Professional and kind from start to finish. After my initial installation the wall button failed. With out a hassle, they offered to replace the unit and did so quickly. I really appreciated the installers non pressure recommendations. I never felt that I was being up sold but rather educated. I ended up with a new belt unit from lift master and took the advice to replace the metal wheels for a new rubber type. My garage now opens silently. It's amazing! Thank you for the great service! read more

My husband and I absolutely love 4 Sons Garage Door. They are extremely knowledgeable in what they do and you never have to worry about he quality of their service. They're kind, honest, and reliable. I highly recommend them if you're having issues with your garage. I won't use anyone else ever. Thank you guys for all you've done! read more

I am very impressed with the service I received from 4 Sons so I had to write a review!! Tom and his son came out and replaced the springs on my garage door today. They arrived as scheduled and stayed until I was happy with the job they did. After the springs were installed, the bottom of the door was not sealing properly. Tom took the time to get the door to seal and did so even though he had make several attempts to get it right. And he did it without getting frustrated (I was doing that!) and with a smile on his face. Their prices are extremely fair and their work is excellent. I would recommend them to any one who needs work done on their garage door. read more

Tom (the owner) was extremely responsive with providing an estimate to replace both a double and single garage door and 2 garage door openers. Pricing is front and center on their website with no surprises...really like that of this company. On the day of install, Tom and his assistant arrived on time and began work immediately. The team did extremely clean work, were very efficient, and cleaned up after installation. Tom took the time to explain the operation of the garage door opener features, as well as warranty information. I absolutely would use 4 Sons Overhead Garage Door Service again and recommend to friends and family. read more

My Home warranty company, Old Republic, sent 4 Sons out to service my smoking garage door opener. Terry showed up on time. Was courteous, and left the work area clean. He took the time to show me what had gone wrong, and to explain my options.... Under 'Things That Make You go Hmmmm..... ' Terry explained that this opener was on it's last leg. ( I asked if it would make it through Christmas, and he said - maybe) He told me that he could call the warranty company and let them know that the opener needed to be replaced, but that the warranty company would only cover the most basic of models... that what he could replace it with would not have the security keypad or the button by the door. IF I wanted to replace with a similar system, I could pay $150 (plus the $65 service fee) , and he would come back and replace it with a unit similar to my current opener. I took the step of calling OR, and asking why they would not replace my unit with one similar to what I have. They stated that they would replace it with the same unit, and asked to speak with Terry to confirm that with him... Terry proceeded to tell them that it was now working, and did not need to be replaced..... Just a very quick and unexpected change in tune... read more

One of my garage door springs broke in half as I was going to pull out of the garage and make a trip to the grocery store.I called at 0730 on Friday May 20, 2016 the craftsman showed up at 0900 and he was finished by 1000 AM. The door operates smooth and quieter than before. The young lad who did the spring replacement is the son-in-law of the owner. What a great and competent guy he is. We had 4 Sons replace our rollers with vinyl rollers a couple of years ago. They are holding up just fine. If you want quality work at a very reasonable price, suggest you call 4 Sons and a Son-In-Law (lol). read more

I scheduled an appointment with these people on Monday they did not have an opening until Wednesday they told me my window would be 12 to 2 they called me after I'd already missed work to tell me that his truck broke down can they come tomorrow? I was disappointed but said sure and they told me today my window would be from 12 to 2 I have now missed five hours of work they are a no call no show and at 12 o'clock this afternoon I even called their company to advise them that I was home waiting. Now their phones go to voicemail. They have both my home phone and myself phone there is no excuse for this behavior and lack of professional common courtesy . So I still have a broken garage door and I'll have an even more upset boss. I will have to miss more work for the next company. I wouldn't use them. Sounds like other people had good experiences Maybe I might have had one if had they shown up. read more

I had to write a review because I was so impressed with the service and I thought it was worthy of a review. My garage door stopped working on a Sunday morning and when I opened a ticket with my home warranty company, 4 Sons was assigned to fix the problem. I wanted to see if they had a website so that I would know when their hours were. I couldn't find one but I did find some information on them from Angie's List. It actually said they had Sunday hours from 9am-3pm and it was 915am so I called. A pleasant man answered (yes, I was surprised) and asked me what the problem was. I gave him all of the information and he said he could be out in a little while (what are the chances). He was here within 30 minutes. Immediately he found that it was the spring. He called the home warranty to make sure it was covered and then started the work when they sad yes. He was done quickly and on his way. I was just super impressed that I was able to get same day service and with a smile. If everyone has this same experience, 4 Sons will have a very successful business. Thanks!! read more