Everything went smoothly today. Ed arrived right on time and was extremely professional throughout…read morethe entire visit. I shared a few concerns with him regarding my solar panels and he addressed them promptly before getting straight to work. I really appreciated the before-and-after photos he provided -- the difference is impressive! The panels look practically brand new. I immediately checked my app and it showed 12% increase in efficiency. Overall, I'm very happy with the service and completely satisfied with the results. Great communication, excellent workmanship, and attention to detail -- I would absolutely recommend this team to anyone needing solar panel maintenance or cleaning. Edit: Checked my app and now showing 24% efficiency compared to yesterday

Great job. Tech arrived in the promised window for solar panel cleaning, checked in with me to…read moreconfirm cleaning and hose location, completed timely with a thorough cleaning and shared photos as evidence with before/after shots. Very professional and courteous. Panel power generation up 15% after the cleaning, so I know it was effective! They weren't the cheapest quote but did a great job.

Lorhany and her team did a truly remarkable job deep-cleaning my house recently while my family was…read moreout of town. She and her team were so meticulous, and we came home to such a clean and orderly house. They did even more than we had discussed and stayed extra long to complete the job. Her company is so professional and well organized. They are responsive and accommodating with dates and times. I am so happy that we found her service and looking forward to working with her in the future.

We hired Lorhany Cleaning Service for a post-construction clean and had a great experience. Lorhany…read morewas able to come out to the property quickly to take a look and provide a quote. She also took photos of the areas that needed extra attention so nothing would be missed. On the day of the cleaning, the team arrived on time and Lorhany herself was on site, which made me feel very reassured that everything would be done to a high standard. They focused on the areas I specifically asked about, including high ceilings, spider webs, and removing construction dust and debris from the walls and ceilings. They also spent extra time on details like the floors and sconces to make sure everything was thoroughly cleaned. Lorhany even stayed so I could walk through the house and double-check everything before they left. I really appreciated the care and attention to detail. Would definitely recommend them for post-construction cleaning.

I used Empire Fresh Cleaning for deep cleaning service of one of my cafeterias, and the quality was…read moregreat. They're very reliable too, value is fair compared to the competition. I would definitely recommend them. Specially Jerry is a very friendly account manager. Thank you again!

Daniel showed up on time with a smile, very helpful in cleaning outside windows on the second floor…read moreand all the screens as well. competent, polite and respectful of my furniture and rugs. would recommend him highly.

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.

Please make sure you check the pricing. They seem to change the price whenever they want and they…read moredo not clean properly as well. Leaves certain areas untouched. Make sure you check throughly before they go. Not very honest.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I had both a move-in cleaning and carpet cleaning done on my house and House Cleaning SF did a…read moregreat job! They communicated really clearly and were thorough when determining our quote. On the day of cleaning, they came on time, were very friendly and got the job done efficiently. The payment options were easy and I would definitely use them again. Thanks Noé and team!

I contacted this company for a deep cleaning quote for my bedroom and was initially given a quote…read more Afterward, I mentioned that I had already hired another cleaning company first but was unhappy because several areas were still left dirty, which is why I was looking for a better service. Once I disclosed that another company had already cleaned the room, I was told they do not like taking jobs previously cleaned by other companies and that I should ask the original cleaners to come back instead. The response honestly felt dismissive, and almost as if they no longer wanted the job because I had not chosen their company first. What confused me most is that the room still clearly needed cleaning regardless. It also left me wondering whether they would have accepted the job normally if I had simply never mentioned that another cleaner had already been there. I understand businesses can choose what work they take on, but the interaction felt unprofessional and disappointing after already discussing pricing and the scope of the cleaning.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

UPDATE: The admin sent a team to try and re-clean the window, but unfortunately they were still…read moreunable to clean that one. However, they offered me a discount because of this and were very apologetic. The communication with the admin side is very professional and quick. They seem to really want you to enjoy their service/work.

Sanitize San Francisco was super responsive on Yelp and by phone and it was very easy to arrange…read moremove out cleaning at the date and time I needed, phew (moving and cleaning on the same day). The two-person cleaning crew was great! They had a little trouble finding my apartment and communicating with them was not easy (my Spanish is not good) but it all worked out and they did a spectacular job cleaning the apartment ! Yay! The apartment was way cleaner when I left it then when I moved in; i really wish I had hired them much sooner. Highly recommend! (Also wish i had before and after photos-they had to work HARD)

Worst experience ever, This company is extremely…read moreunprofessional. The cleaners intentionally arrived late and dragged out the time. A 400 sq ft apartment somehow took them over two hours, yet it was still not properly cleaned. When I wasn't home, they did nothing and just chatted loudly. When I pointed out the issues, they pretended not to understand English and ignored me. Reporting this to the company only resulted in passive and dismissive responses. Terrible service -- definitely not recommended. I also have photos and video evidence in case this company attempts to deny responsibility in response to this review