Top tier service and actual integrity. I didn't know businesses like this were still around. My…read moregrandson broke a derailer on a wal-mart bike. I didn't think they would even touch it. They found a modestly priced derailer and installed it within a half hour. The derailer works better than when the bike was new. They didn't even try to sell me a new and more expensive bike . When that time comes I will definitely buy it from A&B Cycle!

Good assortment of products to buy, pretty quiet place. Every time I walk in, the folks behind the…read morecounter all turn and look at me at the same time like I caught them playing solitaire on their dads compaq when they're supposed to be doing inventory! No less, always helpful and kind. Even when I'm asking stupid questions like "do spokes make you go faster?!" and "can a bike go faster than a horse?!"

Great Service knowledgeable staff Awesome selection , best…read moreprices Real pleased with the electric bike I bought

This is the best bike shop in Springfield. They really take time to answer your questions. There…read moreare no condescending attitudes. I had purchased my road bike from another local shop and was having fit issues. The other shop did not take me seriously. The guy basically told me any bike would be uncomfortable for me since I am quite a bit larger than the average cyclist. When the mileages tracker on my bike stopped working, I decided to try another shop. Not only were they able to fix it, they adjusted my bike to fit better and showed me the proper way to get on and off my bike. Since then, this is the only place I've purchased any of my cycling gear and had our bikes tuned up. I also went to Bike Outlet to get bikes for my 8 and 10 year olds. They were so great with the kids and did an amazing job making them feel comfortable, find the right bike and helmets that fit.

Giving 1 star only because I can't give 0 stars and have the review show-up anywhere. I made an…read moreappointment to have my car looked at because of a small bounce - I was told that it wasn't a balance issue by another dealership, so I was expecting it would be shocks and struts all the way around, which they confirmed - original estimate was $1100 and that it would be done in 1 day. I was able to take my car in on a Friday morning so that they would be able to start the work first thing Monday morning - I received a revised estimate on Monday of $1400 - then received a call that the CV boot was leaking and should be replaced - revised again to over $1600 - asked if this would all still be done in 1 day - YES - I went to pick-up my car, when I arrived the car was still on the hoist with no one working on it and the "techs" all standing around chatting. I was told by one of them that the car ready - by another that it was still needing to be aligned - and by a 3rd that the CV boot was now actually not the boot but the CV Axel that still needed to be done. I was told that I would still be able to pick up the car that day - however - I received a car shortly after I left that the CV axel was stuck in the socket and they were unable to free it - would have to be completed the next day. After some discussion I was told that they do not normally perform this type of work which was why it was taking longer than expected - to which I inquired as to why-then did they offer to make this repair and also have this type of work as a "button" on their register. No real answer was given to that question - during that conversation I was told that I would be given a bunch of extra discounts and that some items would not be charged to my bill because of all of the delays and miscommunications that had occurred. The following day when I was told my car was ready, I went in to settle the bill - there were no discounts applied - and when I asked about the discounts - without checking or asking anyone I was told that the total is correct and that there are no discounts. As I was leaving, I asked one of the other people that had worked on my car about why it took so long - his response was that the car didn't arrive when it was supposed to, so they got a late start on it was why. I REALLY hate being lied too and then having them try to blame me for their incompetence - We will NEVER go this or any other Big-0 Tire again - Not that my one car will mean the difference between them making it or not - even when you throw in the other 15 cars that are in our extended family in the area - I just hope that this review is taken to heart by anyone else that my want to have this company perform work on their vehicles - my advice is PLEASE DO NOT!!!! You will probably regret it...

Was told 30 minutes for an inspection. Waited over an hour. Couldn't find someone for help. Once I…read moredid, I was told , oh! We are Justin's pulling your car in! Five Minutes later-you need a new tire and there's a chip in your windshield so we had to stop the inspection. Ok. So now I'm running around trying to get this crap fixed and I don't even know if there's more I need to get done. I call BS. I do not recommend this place.

We had a quick flat repair while we were watching our granddaughter. I have always received great…read moreservice at this location!

I had a hole in my tire and this was the only shop that had space to fit me in. I had a little wait…read morebut they were super pleasant and the space was clean and cool on these hot Summer days. I was surprised to know that my service was complimentary. I def would recommend here and I am thankful for how flexible they were.

I had called about noisy front wheel bearings. I already had two other estimates between…read more$800-$900+. Economy was cheaper by far. In the process they found that my front brake pads were dangerously thin. So I got front bearings AND front brakes for about $580+. Through the whole process they kept in good communication with me. I would definitely recommend this place of business.

Always friendly honors their warranty. Twice the honesty of other shops. Trustable and great prices.read more

Stopped in for vehicle inspection & was told it'd be apx. 1.5 hours. Came back in that time, & was…read moretold it'd be ANOTHER 1.5 hours! They SHOULD have told us to WAIT! But after sitting here for a while & listening to them 'work' I'd NEVER trust them to do ANY WORK on our car! Go ANYWHERE ELSE! We will!

We would like to thank Wesley. He went above and beyond!! He stayed with us through the whole…read moreprocess. Michelle and Chris

Quality, quickness, no pressure to add on extras. Super clean business inside and out. Highly…read morerecommend.

Trying to figure out the low ratings here. Couldn't have been nicer or faster. Think I answered…read moretwo emails in the clean and comfortable waiting room. I am from out of state and they were all attentive and engaging. Heard them make suggestions to other customers (like all oil change places do). But they were presented as suggestions not hard sales tactics. Thought the place was fantastic

JERRY, Jerry, Jerry!!! YOU ARE THE BEST!! I REALLY feel like God controlled my brief internet…read moresearch as Tom's car choked barely up the last hill toward your wonderful shop. You guided is in for the landing with excellent phone directions. Immediately you were checking with your electronic sensors for every possible defect in Tom's engine Lincoln Navigator. Many problems, kind of falling apart but somehow you got us back on the road and WE MADE IT ALL THE WAY HOME!!! You are our hero. You even took GREAT care of the five of us in your very comfortable waiting room with television and nice clean restroom. We just cannot thank you enough. The world needs more people like YOU, JERRY!!

When time was running short to have my vehicle registration renewed, Jerry got me in immediately…read moreand did a detailed inspection to get me back on the road. I would trust Jerry to work on my vehicle for any issue. Great service!