I don't live in SLC, but when I'm in the area, I always stop at the Patagonia Outlet…read more The biggest and one of the only downsides of this location is the parking. If you catch it at the wrong time, good luck finding a place to park because the lot is tiny. Inside, the store isn't large, but it packs a punch for what it has. A lot of items are discounted 30% or 40% (or more, depending on the event). Some of the items are samples and/or irregular items, so the discount(s) can be pretty steep. One of the best parts of this is that for someone who is out of town, they will ship your purchase for free. So I always take advantage of that because why pack it in your luggage when they'll do that for you? It's a great outlet with pretty stellar deals and a great selection. 100% worth the stop.

This is not your typical outlet. The store consist of full price retail items, slightly discounted…read moreitems (30-40%) and irregular items. Don't expect to come to this store for a deal. The store also offers repairs for Patagonia products. This is great opportunity to get repairs done right at the shop. I've been told repairs are reasonably priced when product is out of warranty. The store does have a small lot. Good perk in this just area.

I have been to a lot of 5.11 stores in California and the employees are always helpful and…read morefriendly. Additionally, most of the selection is the same with a few differences. One of the differences as opposed to California is that they carry Stiletto Knives, Also Known As CIA Gravity Knives. They are approximately 4.5 inches long and the blade deploys and retracts from the grip using a dual throw (Forward and Back) button or switch. Very cool! Don't worry California, I did not buy one, as cool as they are. Yup, all of the fun stuff is illegal in California, like butterfly knives, Stilettos and firearms with the "Fun Button" (Safe-Semi-Auto) on them. Sigh! One light at the end of the tunnel was "Jerry". Be nice to Jerry, he is a cool guy but if you get on his nerves, that's on you. All I can say is that he has seen some stuff and he may be the definition of "F" around and find out. Jerry is very knowledgeable and he pointed my nephew in the direction of the perfect tactical backpack, among other accessories and toys that will compliment his new career in federal law enforcement. I did not buy much, except for a memorable patch. I get one from each 5.11 I visit, just to say "Been there, my dude!" Overall, it is a large store with a lot of selection. If you are looking for some discounted or marked down winter ware, now is the time to check it out. I found a neat jacket, however I live in the Sweltering Summer portion of California and triple digit temperatures are less than a month away. So, I passed on the jacket. However, if you are Military, Law Enforcement, EMS, Fire Department, Practical Pistol Shooter, Multi-Platform (Pistol & Long Gun) competitor, or a First Responder of any kind and you need boots, pants, "Shorts", a tactical carrier (No Ballistic Plates are sold here, to my knowledge), morale patches, a quick snap tourniquet or some gym attire,... Talk to Jerry! Heck I would go back just to chew the fat with Jerry again. Be safe, everyone!

Amazing products but some of the worst customer service I have experienced, and on multiple…read moreoccasions. Staff is so unhelpful and acts like I'm a burden when I ask for help. Just order online or take your business somewhere else. I've given this location multiple second chances and I'm done with it.

The customer service here is top notch. The whole crew were especially helpful especially when I…read moretook over an hour to find the perfect Backpack. Thank you to Matty and the two women...their names escape me- one with a cool outdoorsy name Thank you all for your patience!

This company stole the jacket I sent back to them for an exchange. They said the jacket wasn't in…read morethe box. Awful customer service and I will never shop there again. After 10+ email exchanges and zero empathy on their end I am out the money and have no jacket. Unbelievable.

Came in looking a new ski setup this winter on a limited budget. I also don't know much about skis…read moreor boots either. But the associate, Rachael, was so helpful! She sized my boot perfectly and patiently answered all of my questions about skis. She offered valuable insight and clearly knows her stuff! I found the perfect boots within my budget and skis for a reasonable price. She also helped me get my skis mounted! Literally made this experience so easy and helpful. Someone give this gal a raise because this was one of the best customer service experiences I've ever had!

This is the saddest REI on the planet. The store has been gutted of its floor inventory leaving a…read morepoor selection of items for sale. We asked a salesperson if they were going out of business because the store now resembles a Kmart on its last legs (she said no). My wife tried to buy some hiking shoes while we were there - eventually the salesperson (who tried to give good service) said "I can't help you anymore." We left empty handed and went to Scheels where the variety, service and prices were excellent (we immediately got what we needed). REI has become a victim of bean-counting business wonks who don't care about the outdoor community. Two can play this game: Cancel my loyalty points: I'll look my outdoor gear elsewhere.

This review is for the snowboard rentals…read more So, this year, I finally made time to get back to snowboarding and to continue practicing before I make big decisions to invest in the complete gear. I heard about this store and how they provide rentals for a reasonable price. The process is easy: check in at the kiosk to make res; meet with one of the reps in the back (fitting/sizing): and then, pay at the front counter. Staffs are super helpful and nice. Ample parking in the lot. I'd come back to continue renting gears or referring others to come here.

Our first round of rental equipment was great so we rented from Canyon again yet our second…read moreexperience was horrible. The bindings on the skis were set so that they creaked all day. Instead of enjoying the quiet serenity of skiing through powder, the sound of a squeaking old rusty hinge was heard the whole day. The snowboard was set so badly that it caused foot cramping all day. When shown the video with the sound and told how vastly different the experience had been, the employees did not know what could have caused it and were not willing to do anything about it. Extended family are coming out next month and will not be using this rental shop.

Hooray for the local guy!…read more Kirkham's has always been one of my favorite outdoors stops, and there are some pretty compelling reasons why. First of all, they employ people who are passionate about the outdoors and who, generally speaking, know what they are talking about. There's no push for corporate outdoorsness--I've often felt like I was chatting with a buddy when talking things over with their staff. Second, I like the location. Just off of State Street near the 33rd South exit of I-15. Nice. Third, they carry some quality stuff. The lightweight, high-quality, not El Cheapo stuff is their specialty, and they do it well. Lots of it is set up or out for display so you can get a good look at what you're after. The biggest reason I'm a fan is those Springbar tents. If you're not familiar, a Springbar tent is the greatest family/Scout troop/group tent known to man. They're immortal. They're super easy to set up. They weigh about a half a ton, but they're a tent you buy and pass down to your kids. For real. A few other bonus features: they have a decent selection of climbing gear, they have a tent repair area, they have random tent material (seam sealer, no-see-um mesh, tent stakes, etc.) and a nice book and map selection. Also, I dig the dog hiking gear and the clothing sections.

It's the support of the local community, and the wonderful repair department that keeps this at…read morefour stars. Online sales has to have killed them. It's also possible we no longer have the same numbers of people who actually backpack, and do backcountry activities, and want quality gear. I don't know. I've been coming here for 30+ years. I've spent many thousands of dollars. I don't go much anymore, so the dramatic decline in stock threw me off. For me, it's because I bought the kind of gear in my 20's and 30's that will last forever, and I'm in my 60's now. I have a reason not to do so much backpacking. In the day, the aisles were narrow and the place was filled to overflowing with everything. They had the regular brands, but they had nearly every one of the esoteric, specialty brands too. Today, outside of North Face, nothing in quality sleeping bags. It looks like a place heading out of business. I was there to look for shirts. In the day, they had as much nice outdoor styled clothing as you find total clothing in the big box store. There just wasn't much to choose from today. Walking around you could see the empty walls that held shoes, boots, and similar. I'm so sad. I assume there will always be a market for the car camping gear that Springbar tent owners are going to need. The Springbar tents are great. I don't own one, although I bought both my backpacking and car camping tents there.

Cool stuff, bullshit customer service…read more After opening the box and deciding I'd rather have hiking poles 5cm shorter the next day, I realized they're unwilling to exchange anything that's been opened. For a premium company with hefty markups, you'd think they could afford a slightly more permissive exchange policy. It's a cheap corner to cut and not good for long-term business, so I'll take mine elsewhere in the future.

Fooled by them to buy a backcountry skin that neither the width or length fits, even if I brought…read moremy ski. I do should buy the skin with my friends that knows backcountry

Want your skis tuned to perfection? This is the place, don't know what you need? Just ask they…read morewill walk you thru it. The best and most professional ski mechanics you'll ever find.

They are great. Best job in the state, better than REI. On time every time. Also, he is nice.read more