Not an honest dealership. They sold me a vehicle with serious mechanical problems and I'm stuck with over expensive repairs. They refuse make an attempt to fix it. They also hiked up the price of the vehicle claiming it was a "prep fee" at the last minute. Buyer beware! read more

I brought a Honda CRV from them while driving the car from their lot to my house the car started making all type of noise brought it back to them and they took it to NJ. After them bring it back not even 1 day later the dash board started going off like a Christmas tree they then recommended me to go to their mechanic in Valley Streams. Long story short I have been going through my 3rd party warranty since day 1 with this car. Every time you want to speak to someone they always busy. First Fuel injector, head gasket and now engine. They talk so smooth but they are not very helpful they sell LEMON and they give you a carfax paper like it tells you everything and it doesn't. The first 30days it is impossible to get anyone on the phone. They are always busy. Last time I went up there I called while I was outside and she told me he was busy while I was walking in and I saw him sitting at his desk leaning back texting o his phone. Now I have a car that can't drive because it needs a new engine, car note, full coverage car insurance and inspection due that I can't get because they car will not pass. Then I was told to get the car fix and bring it back and we see what we can do and in same breath he then ask do you have another down payment? The cars look nice until you drive very distance with them. And First 30days they DO NOT fill their warranty. Also the paper work price start was incorrect they over charged me for a car. They still won't answer about this they keep saying the person that dealt with me is not in and they can't help read more

Don't believe all these fake positive reviews on google. They have people leave reviews when they go in. Go look on yelp or CarGurus, those are the real reviews. I called about a car and they have about $4000 in fees for that car. The price listed online is not the real price. Also if you are not financing through them they will charge you thousands extra. They give fake names over the phone to try and manipulate you into coming in and wasting your time. The guy on the phone that I spoke to told me that he will do 1000 in dealers fees instead of 3500. He was supposed to text me that way I have his name and contact information so that I can reference who I spoke to when I came in. He never did that. I called them before I was about to leave my house to come in and they said that they don't have anybody by that name that works there then I spoke to another person and he told me a name and I called right back and the lady that answers the phone says that we don't have somebody by that name that works here. They will try and tell you whatever you want to hear over the phone and they say that nobody buys a car over the phone... I have bought several exotic cars including a Lamborghini aventador over the phone from out of state. They had a regular Mercedes s580 that I was going to buy to have as a beater cause I liked the spec. No dealer does business the way they do. I was a cash buyer so I have more leverage as far as buying a car. Most people will finance a car which is why they will have you come in to fill out a credit app so that they can hit your credit and pressure you into buying a car and if you don't, then you just wasted a bunch of inquiries on your credit and wasted your time. Stay away from this dealer they are scammers and Timewasters read more

Brought my car in to get fixed after it came with problems. They said they'll take care of it and took 4 weeks with the car. I offered to pick the car up and take it to my mechanic and get it fixed there but asked for a check from them and they said yes they will write a check and pay for it. They are not answering my dad's phone calls. Bought this car for my birthday and birthday is basically ruined because of this situation read more

5 Towns Drive - Used Car Dealers Near Me - Inwood, New York

Absolutely Incredible Experience at 5 Towns Auto Sales! From the moment I spoke with Randy over the phone, I knew I was in good hands. His calm, reassuring tone let me know my needs would be met--and he didn't disappoint. I took a 2-hour trip by public transportation just to get to this dealership, and the second I arrived, the entire team made me feel like family. Although I couldn't take advantage of their valet pickup service, they more than made up for it with a warm welcome, smiles all around, and even refreshments while I got settled. You can tell this is a family-owned business that genuinely cares about people, not just pushing cars off the lot. They told me straight up: "We're here to move cars and help people"--and that's exactly what they did. With a 643 credit score and $3K down, I wasn't expecting much. But to my surprise, I was able to drive off with a 2021 Ford Escape Titanium Edition--a car valued at $21K--for $4,500 below market according to CarGurus. That's a serious deal. Ab assured me that his finance partner Ish would make the numbers work--and he delivered. They didn't just hit my monthly payment target--they came within $14 of my goal. That level of precision and commitment blew me away. The rest of the team? Rockstars. Adam and Mike were hustling non-stop, taking pictures, answering phones, helping other customers--all while staying attentive to me. Gabby was phenomenal--she jumped on the phone with my insurance and not only got my new car covered, but bundled my other vehicle and my condo insurance for under $500/month. And I still haven't added my defensive driver discount yet! This entire process was seamless, stress-free, and honestly a little miraculous. No games. No BS. Just honest people doing right by their customers. I give 5 Towns Auto Sales a SOLID 5+ stars. If you're looking for a dealership that keeps it real and works hard to get you into a reliable vehicle--run, don't walk. I'm recommending them to everyone I know. Thank you again, 5 Towns! You changed the game for me read more

horrible scammers don't purchase anything here. the so called employees that want to help you out end up just leaving you in the shits. Hope this place rots and so do the people for harming so many people financially. the worst dealership. if you see this review on Yelp it's legit. on Google Maps it looks like they have a 4 star reviews only because they ask you to leave one and then after is where they leave you in the mess they put you in. there are no people that give you a better insurance deal they scam you and the insurance to get money to buy the cars you see infront of the dealership read more

My father and brother went to see this car for his birthday they drove almost an hour and a half to see it and they bought the car for my brothers birthday. Henry is a big bullshiter. He lied to my dad's face. He gave my dad a phone call to remove the 1 star review and that he will fix it. This dealership is a scam. STAY AWAY FROM THEM!! read more

My brother just got his car recently, and Henry kept making empty promises throughout the entire process. I tried to be patient and reasonable, but he kept giving excuses instead of following through. He even told me to call him once I brought the car home--despite the maintenance not being finished--so we could work out another solution. But when I called, he didn't pick up or respond at all. At this point, I'm extremely disappointed with him and the overall service. The whole experience has been frustrating and far from what we expected. read more

5 TOWNS DRIVE - ESTAFADORES, EVITA ESTE LUGAR A TODA COSTA Si estás buscando comprar un auto, NO CAIGAS EN LA TRAMPA DE 5 TOWNS DRIVE (también conocido como 5 TOWNS AUTO). Publican precios bajos en internet (CARFAX, su página web y otras plataformas), pero cuando llegas, todo cambia. Publicidad Engañosa: Anuncian autos con precios muy atractivos, pero al final te agregan múltiples tarifas ocultas, como "mantenimiento obligatorio", "servicios financieros" y una abultada "cuota del dealer". Falta de Transparencia: Cuando preguntas por el precio total, evitan darte una respuesta clara. Además, intentan tramitar el seguro contigo sin mostrar documentos ni información detallada del crédito. Manipulación Financiera: Te hacen firmar sin explicarte los términos, corren tu crédito múltiples veces sin avisar para al final asignarte un préstamo con un banco de pésima reputación, con tasas de interés abusivas. Cuando intentas pagar, te encuentras con sucursales inexistentes y costos adicionales por transferencias. Costos Ocultos y Pérdidas Reales en 5 TOWNS DRIVE: 20-25% del precio del vehículo en "mantenimiento obligatorio" (que no puedes rechazar) 15-20% en costos financieros inflados sin justificación 5-10% en una "cuota del dealer" completamente arbitraria Impuestos incrementados debido al aumento del precio final con los cargos adicionales Intereses de hasta el 20% anual, lo que prácticamente duplica el costo del vehículo a lo largo del préstamo 5% adicional en cargos por transferencia al pagar el préstamo En total, con la tabla de amortización, terminas pagando el 100% del precio original del vehículo solo en intereses y costos adicionales. Engaños y Mentiras: Si decides cancelar, te aseguran que "no es posible", dejándote atrapado en un contrato abusivo cuando ya estás en una situación emocionalmente vulnerable. Opiniones Falsas: Inundan Google y otras plataformas con reseñas positivas falsas para engañar a futuros compradores. ¡No caigas en la estafa de 5 TOWNS DRIVE / 5 TOWNS AUTO! Comparte esta información y evita que más personas sean víctimas de estos FRAUDES. read more

Great guys here. Buying cars are a drag in general. 5 towns drive makes it fast. Great cars here. 2nd time buying a car here

Professional, pressure free, honest and comfortable car buying experience at 5 towns drive. I came in looking for the car if my dreams and I left with a car that I am absolutely in love with. The young men treated me very kindly and respectfully. I would highly recommend this dealership to anyone looking for a hassle free car buying experience. read more

This company is a scammer. Many extra "dealer" cost to the tune of $4000. We were ready to close the deal and since we did not use their finance company and purchase an extended warranty the price would be higher.....much higher. A bunch of SCAMMERS. read more

$1990 dealer prep fee on a used car. $495 dealer fee. $4000 more if I paid cash and didn't finance. Car was filthy inside and out. Took 90 minutes to inspect it and take a test drive. No respect for our time. Bring snacks because you'll be there for a while and bring mints because you'll leave with a bad taste in your mouth. I won't even get into the salesperson sleeping in the car next to the one we were interested in. 5 stars for unprofessionalism though. read more

I purchased a vehicle from them. They never mentioned it was in an accident. I never noticed the hood of the vehicle did not match the vehicle. I called to have them fix the issue they refused to, and they added a whole bunch of bogus fee. This place is a scam please be advised. read more

The staff were very nice!!! My son did get his 1st car and we are thankful. However, we purchased the car when it was really bad weather. Bc of the snow we really couldn't get a good look at the car, I own that....i can't blame others for me not being thorough in that aspect, but I didn't think about it until I came home and saw the car in the sun after being cleaned. I can definitely tell the car has been hit and painted on the passenger side, without a doubt! It's not on car-fax and they didn't share that info....(Accident/damage simply weren't reported that's why it doesn't show up) Some of the paperwork seemed sketchy and questionable and I am still confused about some things. When I attempted to get clarity, the person handling the loan became a little defensive...which is always a red flag for me. Why become defensive when I'm only asking for understanding and clarity. Nonetheless, my son got his car. I ended up having to co-sign for him, but I am not happy with the overall look of the car. The black paint is def more of a matte finish compared to the actual car color. read more

Wow... They advertised a 2014 suburban for $17,998. I called and when I got there, they tell me the car is in Brooklyn and wont be back for 2 days. Apparently I just missed it and its probably sold anyway by some guy that came in an hour earlier. They then show me a Cadillac Escalade that's advertised for $15,998 as their internet price on their website. I test drove it and then went to speak to the manager in the office who proceeded to tell me that the overall total would be 24,900. That price also included them taking my car as a trade-in. I said no and he kept verbally firing off different numbers and then eventually different vehicles while punching numbers on his calculator. Apparently the only priority is to get you into any vehicle at their convenience while you pay through the nose. When I got home I checked out that suburban again that I originally saw on cargurus. It turns out that the car has been listed on there for 68 days. Its still on there today.. Possibly its a decoy car to lure in customers????? Sales team: Unprofessional and lazy. The Cadillac tires were practically flat at test drive. I asked to have air put in the tires and the salesman said, ehh its fine. They advertise their cars for thousands less but when you arrive to make the purchase, they jack up the price by several thousand. Car inventory: Most vehicles were filthy with bald and flat tires. Management: Dishonest. I get it, its a used car dealer and they are all pushy to get a sale but this manager uses dishonest sales tactics. The worst Ive ever seen. WHAT A WASTE OF TIME!! read more

5 Towns Drive - Used Car Dealers Near Me - Inwood, New York

The Good: Bought a nice truck here. The Bad: Fees charged that they couldn't document. The Ugly: They wouldn't give us our overcharged money back. We took them to the New York Attorney General. They then gave us our overcharged money back. Thank you New York Attorney General! read more

1. Came in to buy a Honda Civic listed for a good price. First issue: No sales people wore masks during a global pandemic. Only business I've been in where employees didn't have masks. Nevertheless, not a deal breaker. Second issue: The Civic which was listed as "Black" was actually blue. The sales manager said "oh well it's black at night." ........lol, what? ... they've since changed the listed color to blue after reading my review. Third issue: They tried to add $2k for a "pre dealer inspection fee." Looked that up and it was bogus -- most dealers charge $25-200. As a lawyer, I have some questions about the legality of this fake fee. Fourth issue: There was a large dent in back of car that they did not note in the listing, and clearly tried to hide in the photos. They said they "don't touch cosmetics." Needless to say I didn't buy. Funny thing is I was ready to buy before showing up, but they didn't even seem interested in selling. Took business elsewhere. The original listed cost was $15,400 and they have since reduced cost to $13,800...I guess they can't sell it. I ended up just buying a newer model for $21,000 off carvana to avoid sketchy dealers. read more

I contacted this dealer about a 2007 Escalade that they have on cars.com website for $9,559,00 and I spoke to Paul and after I told him that I'll be paying cash for the car he goes let me explain to you how does this work in NY He said the price you saw is for a lease of 3 years on the car and the actual price is $13,000,00 I lived in New York for 20 years and now in Arizona for now and I've Ben buying cars for the past 27 years but never came across something like this This is a first for me lease on a 12 year old car Stay away from this dealer you guys it's a scam read more

Don't go here, its a scam. The online prices are not true at all. When you get there, they will say that the online price is the price that's to be financed and then you've to pay an additional 30% of it's retail price as downpayment. Don't waste your time going all the way there. Huge scam! read more

My boyfriend bought a used car from this place and was completely scammed! He put 5000 down on a car had his father co-sign for a car and was told that he was approved. He had the car for over a month when the dealership called him and told him he had to return the car because the bank never approved him. My boyfriend had already made a payment to the bank on the car and also the 5000 down. When he went to the dealership and demanded all of his money back he was told that there was a restocking fee and they only returned $2800 of his down payment. This place is a total scam they are thieves. Do not buy from this place!!! read more

Is it true that every morning all the employees have to write one review with a made-up name on a review board before they start work?. Also, how rude they are. One just has to call and make a simple inquiry before they have the nerve ask you to fill out financial applications online before giving you any answers. Who do they think they are? read more

After 7 months the minivan shutoff. And we thought after $1,000 in repairs the van would run in properly. The 9 month of purchase the ac stopped working. $160 for that repair. Two months ago it was jerking and wouldn't accelerate. So we paid $630 to stop the o2 leak. We maxed out our tows with AAA. Worst purchase. Now I drive it local and don't keep it running for too long. But it shut off again yesterday. It's been two years of hell and tooMany visits to the mechanic. And I told Mo I need something reliable to drive my 5 kids in. I spoke with a Nissan Quest owner. He said his van doesn't give him trouble sounds like I got ripped off. My Mechanic said get rid of this van. I'm still stuck paying this note. I will never buy a used car for my family again. read more

worst dealer I've ever been to. they try to scam people, they just lie after lie and sell junk cars. beware stay far far away I've never had a worse experience at a car dealer. save yourself the time don't call don't go there just look somewhere else. read more

What a joke of dealership. Everyone please review your invoice as they will add an incredibly COSTLY DEALER PREP FEE!!! The price you see is not accurate. In addition they never return phone calls and is almost impossible to get in touch with the people you are dealing with. This place is a sham and would never buy anything here. A bunch of rookies you deal with as well. ZERO STARS!!! read more

Shady...Don't fall for the manager's special or internet special prices!!! That is for in-house financing and 30% down payment. Even if you come in with your own cash! You can't get that price without getting their financing. Not cool, not cool at all...bad business practices. A complete waste of time!!! Told me I might could let it go for $19500...What happened to the internet price? SHADY!!!! 2007 Cadillac Escalade AWD Retail: $21,400 Internet: $12,998 Savings: $8,402 read more

Came here to check out two mustangs and wasn't impressed at all the information on the mustang was very minimal and the car was supercharged. There was a bunch of damage all over the car and the cars pieces were literally falling off these was no body clips for the car. The sales rep were really nice but the car literally shouldn't be on the road. After a test drive the car had a horrible air/fuel ratio and was throwing a bunch of codes. Not sure how a dealership can sell a car like that. So disappointed in the condition of all of these cars. read more

Thank you Abe !! Being so patient with me showing me all the vehicles in choices and getting me financed with a great interest rate I am so happy with my infinity you were so patient and so sweet I will definitely be telling all my friends about this dealership great staff !! read more

EVERY BAD REVIEW IS TRUE AND THEN SOME!!! SMDH I tried to go in to give benefit of doubt, I should've stayed away like I was warned in reviews. Smdh TERRELL- young, unprofessional, unknowledgeable salesjerk who didn't know his ass from his elbow much less anything about cars he suppose to sell. Bald short manager I think MARKY is his name is even worse. When I complained about salesjerk inexperience, he says it was my bad attitude and I asked too many questions about car. WHAT!!!!??? I showed him my pre approved 40k letter and told him I was going to spend my $$ elsewhere instead of that dump. RYAN great salesperson who needs to find a better place to work. YOUR BETTER THEN THAT RYAN, GOOD LUCK. Real shady bunch of characters and they fit every stereotype of car salesman right down to the bad clothes and deceit in the eyes. WARNING!!!! STAY AWAY. read more

Just came back after three years to purchase another car and I had a great experience yet again. I originally purchased 2011 Nissan Maxima few years back from Andy and Abe and never had a problem with my vehicle. Now I'm rolling in a 2017 Jeep Grand Cherokee and I am absolutely satisfied. The car was super clean, low mileage and clean history. Because I am a returning customer I was ablee to get a great deal. Thank you again Andy and Abe. read more

Bait and Switch... I drove 45 miles to go see a used car. The car was on the lot (not always the case with some dealers) and I tried to buy it. The advertised price of $13.5k was simply a lure to get buyers onto the lot. The real purchase price was $17.3k plus taxes and fees bringing the total price to $19.3k. I'm not impressed! read more

Just Purchased a 2018 Cadillac Escalade low miles super clean for about 4k less than anywhere in a 250 mile ratio. I did all my research pinpointed this SUV. I went down and a salesman named Abe helped. He was very knowledgeable about the Escalade. I got a great price and they also got me a lower interest rate then I was preapproved for they my own bank. They detailed the car and filled it up with gas! I was in and out in less than 2 hours. I got to say this was best car buying experience ever. Thanks Abe and thank you to the entire staff. read more

FRAUD FRAUD FRAUD FRAUD SCAM SCAM SCAM SCAM They list Finance prices for 75% less than what they are really selling the car for. The receptionist are the rudest i have ever spoken with at any dealership EVER. I was hung up on twice. They refused to allow me to speak with a manager or even give me his name. I later spoke with some foreign man that when asked stated he was the owner but when I asked about a names I had overheard in the background he said that was the BIG BOSS. So he lied and really wasn't the owner. These are hardly car salesman. These are a bunch of deceiving thieves! read more

This is the best car dealer I've been. Pros: + Extremely unmotivated + Lack of communication skills. +Rude +Disrespectful +Manager is an arse. +Saleperson is nowhere near this standard. Selling a car seem to be a pain in the arse for them, so they try to avoid closing the deal at all cost. For example, even if you want to pay the price as they listed they still try to add another 20% - 35% documentation and dealers fee which is totally illegal at least in the States. Cons: +I believe all the review here showing the cons and I'm a positive person so I focus on the Pros. read more

False Advertisement Practice at the dealership. The car was advertised for $8,999! I called to verify the price and availability. Once we got there, we were demonstrated the car and sure enough the $8,999 price tag was the financing price AFTER a 30% down payment. In other words ... We needed to make a $4,000 down payment to get financing for the left over $8,999. The actual price tag would have been $12,999 + NY taxes. This is an illegal practice. Don't go here to buy a car. read more

READ THIS REVIEW BEFORE YOU COME HERE There's several different types of dealerships out there. You have dealerships that are honest, dealerships that are somewhat shady but honor their prices, and dealerships that will say ANYTHING to get you through the door. They'll make up inventory just to have you come in and say the cars sold. This is that kind of dealership. They are trained to say anything from the ground to the moon just to waste your time, and that's reflective of their reviews. I saw their ad for an Altima, and was told that was cash or finance price. I was intent on paying straight cash for that car, but soon after the ad disappeared. I was told over and over on the phone that they'd honor the price. NOPE. Soon as I started talking they tried to force me to do a credit app. Then I was told the car was $17,000 cash. I just left without argument. It's not worth it. Even if you want to pay cash, just keep in mind any car on the lot is $5000 more than the sticker price, end of story. This place is another stealership. read more

Scam. Dishonest. Don't go if you're not desperate and willing to finance an extra 20-35% "dealer fee" on top of every price they list. I had read the bad reviews but saw a fair listed price online for a vehicle, so I called to confirm the price and availability, and explicitly asked whether there was any dealer fee involved for that specific car. They answered that there was no dealer fee, and that I would pay only the listed price plus taxes and registration. I double-checked, same answer - she was sure of it. Fast forward two days and I show up to check out the car. The car itself has extra modifications (air intake and exhaust) that were not listed online, and both front headlights are broken (as the in-dash system clearly indicates). Obviously not ready for sale. My first sales guy presents me with a KBB value that is clearly $3k over the best-case KBB I'd looked up the day before. I show him a screenshot of my result. Whatever, let's move forward. He gives me the total price: ~$24k on a ~$17k list price, because of dealer fee. I tell him that I was told explicitly over the phone that there was no dealer fee involved. He goes huh, let me check, leaves the room, and a couple minutes later a new guy comes in. Same rigamarole with the second guy ("Joe", maybe?). Tells me there is always a dealer fee. You'd think the folks answering the phone would be aware of that, huh? Especially after all the reviews they've gotten? I press my case a little bit, he holds firm. I say thanks, get up, walk out. I spent 90 minutes getting to the dealer, and I'm currently on the 90-minute ride home. I figured it was worth three hours to see if maybe they weren't lying on the phone; maybe this vehicle was a special case! It wasn't. They're disreputable. Don't make my mistake... or, at least add 20-35% to the "list price" before you even walk in the door and decide if you'd pay that so you don't waste your time. But, based upon the crappy shape of the car I saw, the bad behavior of the reps, and the clear intention to mislead customers, I'd recommend you simply take your business elsewhere and let these crooks shrivel. read more

Same bad experience as the previous customers. Listed online price of vehicle I was interested in was $14,880, but when I showed up, a salesman immediately wanted to pull me over to discuss financing. I had to take the initiative to tell them I want to inspect the car first. They didn't let me test drive the car before discussing payment options. In the end, they pretty much told me that the price listed online is the price only if I were to agree to finance the car and that the real cost of the car in cash was $21,000. This price does not include dealership fees and taxes. Calling ahead of time did not prepare me for this as the clerks are intentionally vague on the phone about dealership fees. Don't waste your time with this stealership. This is no way to do business with your customers. read more

BUYER BEWARE! FALSE ADVERTISING and Bait and Switch is their business. The price you see on their site is NOT the asking price of the car. It is apparently their "buy out the lease after 3 years" price. Even though the word "lease" is NEVER even mentioned on their ads, or even their website. Seriously. Ctrl+F the word "lease" and it won't show up. Half the cars on the lot have flat tires. The two I looked at had check engine lights on. I asked if a car was a smokers car prior to driving 2hrs to look at it, was assured it was not by TWO reps, only to find out on arrival it was. Why not just tell me? But for some reason, I stuck around to look at another car... "Ish" helped me out and honestly he was very nice and let me take as much time as I needed to look the car over. Never felt pressured. BUT, and a giant huge BUT, the prices they have their cars advertised at on their website are NOT the asking price of the car. Not even close. Once you are finally sitting down with someone, you are informed that the advertisement is to lease (WHO leases a 7 yr old car?) and after 3 years of some payment, you can buy out the lease for the advertised price. So prepare to way overpay if you lease. OR buy. Since the "purchase price" of the vehicle is established, literally, by the "finance manager" going onto to NadaGuides.com and finding the middle of the road "value" of the car. Seriously. I about laughed in his face and asked him if he was seriously conducting business like this. Do NOT entertain these people with your business or hard earned money. Walk away. read more

0 stars place Usa complete scam there internet prices are to get you in the door Then they charge you double !! Horrible business ! Fraud! Stay away from these people... I called and asked if the price online was the actual price they said yes and when I got there it was double ! read more