Bottom line up front: I met 2 salesmen, and the owner, and all three are excellent folks to deal…read morewith. I bought 1 clean vehicle that is running very well so far. The experience was lackluster at first, but was turned around and ended well. The long version: I was looking for a family vehicle, and after looking around a bit, I found that Great Neck Buyers and Sellers Inc had a very clean 2012 Land Rover Lr4 with 81K miles. Listed Price: $16,695.00 I verified that it was there. Kay was very pleasant on the phone. I was coming from 1 hour and 20 minutes away, and scheduled an appointment to test drive the vehicle. I was already approved for the loan with my bank. When we got there we were introduced to a salesman name David. David was an excellent salesman, I have no issues with him. He was just doing his job so I don't blame on him. He quickly let me know that The price was not the real price in that I would have to add $1,995 down payment to be at the price. So the vehicle's actual price was: $18,690! Anyway, we where allowed to see the vehicle, but it was not ready for a test drive. I insisted that we test drive, but was brought in to do paperwork instead. I figured ok, no problem. I explained, as we start the paper work, that I was already approved by my bank. That news seemed to trouble Dave, he mentioned that we MUST finance with them. They don't like you buy without financing through them, since the owners make money with the banks and so they require you to finance. But he was nice enough ask for an exception, and he got it. He then proceeded to go though some numbers, so he got a piece of paper and started adding in more fees (he did waive some). By the time we got to the finance guy here is what it started to look like: $1995 down payment $1099 Prep Fee $295 Doc Fee (waived) $525 DMV Fee (insane) The straw that broke the camel's back was when he mentioned a warranty, and I told him that I had one included in my bank's financing. He had to ask for permission to waive this as well. When he came back, he introduced me to Kazi, another salesman there, who politely explained their warranty policy (that you must buy one from them), he offered that he would ask the company for permission and give me a response the following day. At that point, I explained that enough was enough, and that I did not agree with their style of operation, and would be looking elsewhere for a vehicle. So I left. About 45 minutes later, I received a call from Kazi requesting the opportunity to make everything right. He promised to have the vehicle ready for test drive the next morning. I agreed to discuss it the next day and see. Kazi called me the next day as he said he would. I explained that I felt that since I was fortunate enough to be approved with warranty already, that I did not appreciate such of what i felt was a run around. He was very apologetic, and courteous. I asked him for the no-nonsense price, and he told me 18,500 plus tax and tags. I took a day to think about it, and agreed to test drive and if all well, purchase. Kazi was off on the day that I went in to test drive and purchase. But he made all accommodations for me, so that I had a pleasant experience when I went back. I did. David had the vehicle ready to test, I did, and agreed to purchase. From that point on, I worked with David and John, the owner, whom were both professional, and courteous for the entire transaction. In the end, I purchased a fine vehicle at a decent price, from professional and courteous people. My only qualm is with the process, the added fees, hidden down payment, and the required finance and warranty, but at the same time, if I was not preapproved with a warranty, I would have had no issue with the latter. All is well that ends well!! I recommend this dealership, just be ready for the parameters stated. What cannot be understated is the professionalism of all three gentlemen, and especially Kazi for reaching out to make it happen. Thanks to David, Kazi and John.

They are in the business of dealing cars but they don't know how to actually deal cars. Beware. I…read morecame in to buy a car with cash, brought in all the required paperwork and even provided them with additional changes to the insurance to satisfy their request. After an hour of back and forth they still couldn't figure out how to process the sale. I am walking out frustrated and with no car just out of principle. They didn't even know what a smog check is!!! What was supposed to be simple was a pathetic effort on their end. I walked down the street and purchased a vehicle with no hassle within 45 minutes! Stay away from them!

Just got a brand new BMW with them my experience was with Oraine , I was so Happy with my overall…read moreprocess customer service was amazing ! informative , supportive , on time and patient. I was confused and unsure what I wanted vs what I can get lol but he listened to my overall wants and helped me pick something that suits and now me and my new wheels are on the road .

So i moved out of ny. Where i now reside, has car lots but guess what they just don't operate like…read morethis dealership. When i say first class service i mean wow. I was so stressed this new car place wanted me to wait weeks for my delivery and they went over the asking price. I was stressed. I called pristine to see if they could help me. They did my deal in one day. And guess what they handled every within my needs and more. I was sooooooo shocked as im From out of state. Nope that didn't stop oraine. He is the best. No one like this guy. Your in good hands in this place. I love them. Please go here. Me and my new car beg of you. Its the easiest car deal i have ever done. Five stars actually a million for this business. Love them

I bought my new to me 2016 Volvo S60 Premiere T5 from Richie. I was having a hard time finding a…read moreDealership that had a vehicle with Miles in the under 80,000 range and a car that was 10 years or more along with in my price range... But I kept refreshing on car gurus and found this vehicle. I had gone to multiple dealerships where They had a price listed but then when I was the price, it was $3000 more somehow... Not here, Riccie was fair and allowed me anytime because I was the first one so when he knew that I was interested he held the Vehicle for me. The vehicle is in Massapequa New York so I needed a little bit of time since I live in Bergen County, New Jersey, which is about an hour and a half away with traffic. It was about two hours. He was very communicative about the whole process and how to get everything set up beforehand in case I decided to take the vehicle so that way it will be a quick transaction and I was not obligated to take the vehicle if I decided against it. I had a wonderful experience. The car was detailed beautifully. He was 100% true to price. The price he had listed was the price I went home at and since I'm out of state I will go to the DMV myself which is fine. He helped me get my enterprise vehicle to enterprise and then sent a car to pick me up. Overall, I was really pleasantly surprised that I absolutely loved the car to drive down get in the car during the test I'd be allowed to have that time with the car to feel how I felt and I opened every window and everyone doors and everything used each car was awesome When my car was totaled, I was so afraid that I was not at the front a car that was as nice since I had just spent 15,000 on it last year and insurance never gives you the same amount but I found a car that I honestly think is nicer and although it had a little bit more miles like by 10,000 maybe this brand will last longer than the car I had and I couldn't be happier. Thanks Richie !

the easiest and friendliest experience i have ever had in buying a car. the advertised price was…read moreexactly the price we paid. no b.s. dealer fees. just tax and plates. Richie was honest from the first text until the signing of the check. I would highly recommend that you check him out first!!! mike

No nonsense used car dealership. The price you see is the price you pay, and the price is usually…read morethe lowest. They deal in volume. Lots of their cars seem to be in as is condition, and the prices reflect that. It's the right kind of place for a certain type of car buyer. You should know what you're looking for. But even if you don't, they'll honestly help you out. Great place to go "garage sale" hunting for a little treasure.

Bill was very accommodating. I got a car worth what I paid for. Prices are fair. Just realize that…read moredeposits are transferable, not refundable. This was not my personal experience, but something I witnessed. Always check policies before offering payment. I will say though that they handled that situation well too.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

Been going to Danny's for years professional, knowledgeable, and friendly. Has done great work on…read moremy families Hondas, BMWs, Infinitis, VW, etc. If your car is out of warranty and you want an honest trustworthy mechanic than this is the place; a real gem. Incredibly convenient place to have the car fixed located across from a shopping center with great places to eat and wait.

I purchased a used car from these guys a few months ago. I wanted to put some mileage on the…read morevehicle before writing a review. The car's in very good condition. No issues so far (knock on wood). Danny was reasonable to talk to, and the negotiation was fair. The tricky thing is that he doesn't put price tags on his cars. He wants you to speak with him first. Dealers in general are not to be trusted. Most are so used to lying that they'd lie if you asked them the time. Danny was pretty straight up with me. Obviously, he purchased the car from an auto auction, and put it on his lot. But the price was fair and the vehicle in good condition. I've yet to use his repair services. I'll report back when I do.

Frank is a crook!! I bought an M3 BMW from him years ago. It was shipped to me and was allegedly…read morerunning and driving. The car showed up with a blown non-running engine, no transmission and absolutely no wire harness in the car. Buyer beware!!

Once you give them your money they literally don't give a fuck anymore they'll promise you to get…read moreyou all the parts and help you need to get your car up and running the moment the purchase is done you're stuck all alone you can call them up and ask them and they're going to just tell you look it up .. before you sold me the car you was telling me you could get me all the parts since I already got it it's like Owell your not around always busy and the lady that does paper work is never there and u could pay 8grand for a car he's going to put u paid 5 grand on paper work but Charge you taxes for a 8 grand. I was like wtf I paid way more for my car

Start to finish, this is the shop you have to take your transmission issues to. Very knowledgable…read moreand informing. This is the reason we don't use Yelp, too many people think everything is by the book and it's just not that black and white...so they complain here. Highly recommmend this shop!! These prior yelp reviewers, go check their other reviews and see their chronic complaining on other businesses. Take it with a grain of salt....

I went in to have my transmission fluid changed as required by the service manual, the owner said…read moreit was lifetime transmission fluid and did not need to be replaced. He suggested I ignore the owners manual. This is not the type of advice a repair shop should be giving.