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    Sunrise Auto Sales

    3.8 (12 reviews)
    Closed Closed
    Updated 2 months ago

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    Services - Sunrise Auto Sales

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    Certified performance motors - Check engine light

    Certified performance motors

    (43 reviews)

    I see alot of negative reviews but my experience was good very positive. It was time for a new car…read moreI was been looking up and down Sunrise Highway at Toyota, Honda, Acura, Infiniti in Valley Stream and Nissan in Rockville Centre. It was unsuccessful high finance payments and trying to push me to lease. Heading home I stopped by Certificate performance motors. I didn't have an appointment but Eduardo the sales rep and the manager Angel was very helpful. I told them what I was looking to showed me around and would keep in contact with me. Eduardo updated me with there new inventory. When I came across the vehicle I liked I came in and made the deal. I have no issues with the car and the finance payments are what I was looking to pay.

    *It's important that you read this review* - the only real reviews here are the negative ones, save…read morefor maybe the very rare positive real one. They're buying fake reviews so that they don't have 1 star on here. This dealership are the definition of bait and switch and false advertising. They deserve to be fully shutdown so that they can no longer swindle customers as they are so clearly doing every single day. Here was our experience... I reached out about a 2025 Jeep Compass Limited. I was quickly connected with "Marvin" via text and over the phone. We proceeded to connect 4 more times before our appointment 5 days later, confirming types of payment that would be accepted and the terms, etc. A day before our appointment the link to the car that Marvin had sent us showed that the car had been sold. I called him to confirm and he said it was a glitch and the team was working to correct it. A bit later I clicked the link and then it showed the price of the car had almost doubled. Once again I called Marvin to see what was going on and he confirmed it was also a glitch being fixed. I then asked him to confirm the car was physically on the lot, to which he said yes. Then he said "see you at 12!". We did not in fact see him at 12, or ever. Because he didn't exist. When we walked into the dealership, they were blasting music at full volume and had to shout over it to ask us who/what we were there for. We told them and they directed us to some guy that was not Marvin. When I addressed this, the guy said "oh yeah, he doesn't work here, it's a 3rd party answering service" - red flag number 1. Then he immediately tried to tell me about another Jeep Compass Limited with less miles. I told him no, we are only interested in the car we came here for and he seemed inconvenienced. So he called someone and said "ok, it's at our other lot. I'll have them drive it over here". To which I said no, because I would like to test the engine with a cold start (most engine problems can be masked if you only start the car with an already warm engine). He said ok and that we could go over there. Then he said, actually, the car isn't here at all, it's still in transit and won't be here until Tuesday. So at this point I'm starting to lose track of the different lies. I get up and go ask the front desk to speak with a manager. The manager was Sammy. I laid everything out to him and he turned red as if he had been caught in these lies. He admitted to the third party answering service telling lies, he admitted the whole situation was messed up. Then, he offered to physically drive the car to our house in Brooklyn (an hour away) on Tuesday for a test drive when it arrived. I told him no because of the cold start. He then said, ok well please let me make it up to you in price. I said ok, call me on Tuesday. He said, I will take you off our call list and call you myself and hopefully we can make it a sale. Fast forward to Tuesday, not only did he not call. But I attempted to reach Sammy, Hassan, Angel, and the front desk more than 10 times to no avail. They were either screening my calls or knew they were caught in a lie and didn't want to deal with it anymore. Their business license should be revoked. Please be aware of all of this before spending your hard earned money and time here. 0 stars if possible.

    Sunrise Auto Sales - usedcardealers - Updated July 2026

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