One of the worst experiences I have encounter was with this bank. The manager is very rude and very…read moreunprofessional. I went to get change for the barbershop and he said that I cannot change it unless I have an account with them. I do have an account but he wants me to deposit the money first and then withdraw it. Why do I have to go through that if I don't want to deposit it into my bank account. Then my records would show deposit more than I make. I urge you be very cautious with this business. Chase and capital one in my experience are the best. Stay away.

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.

I don't think that I've been inside this branch since it was Chemical Bank a few decades ago, but…read morethey do have one of the most convenient drive-up ATMs (in a quiet part of a busy parking lot) in the 5 Towns. I'd rather visit the Chase branch on Central Ave in Cedarhurst to interact with their staff, but when running to work - this place makes getting cash easy.

Be prepared to wait 30 minutes for a teller. My excellent Chase Private Client banker left and her…read morereplacement is 0 for 2 in requests and has not returned my call for a month. Options include another Chase branch or CitiBank. I am still uncertain.

Come to this location only if you have plenty of extra time. You will usually be waiting 10-15 min…read morejust to make if to the counter. Even when there are 3 people behind the counter 2 are busy doing something else leaving the customers to wait on line for the one that is taking clients.

Td bank 1 hour for a replacement card. 3 workers , long lines. Horrible customer service.. No Td…read morebank in far rockaway.

Scammed bait and switch! I received an offer for a credit card stating.If you spend five hundred…read moredollars in three months, you would receive two hundred dollars back in rewards. I charged one thousand dollars on the card within a month. The company refused to pay the promise.Two hundred dollar reward. They are the worst credit card company to deal with!!!

Capitol one are a bunch of crooks 35.99% interest give you credit you cannot use 2 days b4…read moreChristmas when u really need a Lil help and I get my new davor card to find out iv been security flagged and must prove my existence I send my njdl my social sec card my bank statement and my ins cars nothing.accepted 2 days b4 Christmas and then you get these immigrants that put you on hold for 5 minmind to put.u on hold again to accomplish NOTHING I gladly and willfully VANCELLED my credit cards and advise all consumers that have Capitol one acct there are better option available for you you don't need to pay 35.99% CANCEL CAPITOL ONE ###' SAY NO TO CAPITOL ONE

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

The absolute worst location I've been to. Bad enough I feel like I have to clutch my purse on the…read moreway out but they come up with these ridiculous policies that are only enforced at this location only. Went in to deposit cash, less than $1000, and they ask for ID??? Where they do that at? Left my wallet at home and wasn't able to present one for a DEPOSIT ONLY transaction. Went home grabbed my ID visited another location and attempted the same transaction, no ID presented. Voilà, no questions asked...money is now nice and cozy in my account smh!! P.S. This isn't the first time a new policy just happened to be initiated at this location and nowhere else. Get it together!

On 9/13/21 I visited the Far Rockaway branch to withdraw $12000 from my bank account. After the…read moreteller realized the amount, she began to due her due diligence. She prompted me to resign the withdrawal slip, which was no problem for me, however, this account was created in high school and I am a full blown adult now so of course my signature has changed over time. After asking for my signature she asked if I had a debit card. I do not have a debit card and haven't had one since 2017 because my primary banking is with TD, a debit card is not a necessity for me. She requested I verify the address on file in which I told her it could be one of three addresses. After asking me questions she then proceeded to tell me I couldn't make the withdrawal because I don't have a debit card. That is BS. How does that even make sense? I worked as a teller for 2 years, why would she tell such a stupid lie. I left the bank with $2000 cash because that's the most I could take, which also made no sense being that I needed a debit card to withdraw to begin with. Anyways, today 9/15/21, I visited a branch in Rockville Centre via the drive up window. I asked the teller for a withdrawal slip and proceeded to withdraw $10000 without any issue. I'm assuming I was discriminated against and profiled because I am a young, black woman and there is no way possible someone like me can withdraw a strange amount like that. SMH! Do better!