1. 5280 Pipeline

    1. 5280 Pipeline

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    Denver, CO

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    People searched for Utilities 128 times last month within 25 miles of this business.

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    Black Hills Energy

    Black Hills Energy

    1.2
    (44 reviews)

    I had previously subscribed to some warranty program through Black Hills Energy. Turns out this is…read morea subcontractor for Black Hills. I got a SEPARATE invoice from Home serve today for the first time. It was a bill for 3 separate services through Home Serve. i called Black Hills who explained that Home Serve is a separate company, but he could transfer me. He also gave me the number. When he tried the the transfer, I heard the number was no longer in service. The number worked, and I got a live agent, Monique, with no last name. My records show I cancelled in May 2024. Her records concurred, but that I changed my mind!!! NO. She was to cancel my account immediately and confirm via email. She was also to send the signed renewal she said she had as well as an updated copy for each year. I got nothing!! I called back and only get a recording asking me to rate the agent. These people sound like scam artists to me. I expect Black Hills to vet their subcontractors better than this. When I owned a business, I was responsible for my subcontractors. .

    We have been customers of black hills energy since we moved to Fountain CO. Our current address…read moresince Sep 2001. We signed up for.the "Appliance Protection Program" ever since. Covered Washer & Dryer, dishwasher, refrigerator, furnace and AC. Today I called about a dryer repair and was told we only have Water & outside lines. They have NO record.of us ever having any services. I told the guy I spoke to, Jose, that we have had somone out for all services. They have NO record of it. So WHO deleted our pasted history??? They said I could sign up today for $49.99 mo they but have to wait 30 days for service. They are charging higher prices and the service is getting less and less. Very, very unhappy customer here. Then I looked up reviews and see other people submitted complaints. I also send in a complaint to the BBB. Lousy services....

    Xcel Energy

    Xcel Energy

    1.3
    (273 reviews)

    I just had service turned on and the technician who came to turn it on was one of the most…read moredelightful human beings I've met lately. His name was Victor, and he's a younger guy. Just went above and beyond to be helpful, but more than that, he also had such a pleasant and kind demeanor that I wanted to make him stay and be my new BFF. What a sweetheart. As a woman who is often home alone for these calls, I've had more than one uncomfortable experience. Victor just radiates reassurance and put me instantly at ease. I called his supervisor, Steve, to tell him what a good experience I had, but I also want to recognize him on here. He was only here for about 20 minutes, total, but made a very positive impression. He turned on the line, was very friendly to my pets, and then took the time to both explain how the water heater and furnace system work, how to check them for any problems, how to adjust the water heat level, and then checked around the house for CO leaks, because I'm a jeweler and have had false positives due to my acetylene torch. He was efficient, so it's not like he wasted time, but in that short amount of time, I learned things about my house's heating/water that I'm embarrassed I made it to this age without knowing. Also, the exhaust tube for the water heater wasn't lined up properly, so he adjusted it and double tested it to make sure my kids and I would be safe from CO leaks. If every big company had employees this competent, personable, and helpful, you'd have a lot fewer Karens b*tching about things. Victor, if you ever see this and are in the market for a new bestie, I'm in

    Xcel is awful. Another power outage right now in Erie, CO. It's a perfect weather day - not hot,…read moreno snow, no wind and no power. This is happening more and more often. And Xcel wants to raise rates AGAIN by 8%. I would switch to another provide but guess what - I can't. They have a monopoly. Lousy service and raised rates. You don't need to provide good service when your customers cannot go elsewhere. Ridiculous.

    5280 Pipeline - utilities - Updated July 2026

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