As a new female rider, The Cycle Center has been wonderful to work with while servicing my 2006…read moreHonda Shadow. They stay busy and I see why! They answer all my newbie questions to help me understand my bike better will be my bike shop for many years to come!

Where to start…read more Friendly. Honest. Great service. Great customer service. Great prices. Great work. If that is what you are seeking for your motorcycle needs, well then this is the place you have been looking for. They are top notch in all categories. They fixed up my 2011 Yamaha YZ250F and did it without breaking the bank. They did not overcharge me, they did not try to sell me things I dont need or want, and most of all treated me with respect and kindness. What a top notch group of people!!!! Most definitely highly recommend them!!!

I was referred to Defiant Customs at the exact right moment when my SUV was having some serious…read moreissues. I had an idea that my vehicle needed a wheel bearing and other things, so after a great recommendation I decided to contact them. Sometimes the stars do indeed align:) Ray was amazing. I dropped off my suv the night before, and was promptly contacted with the diagnosis the next day. There were no surprises, the diagnosis was what I was expecting. It was a significant amount of work and I was given an excellent price. Their customer service is fantastic and they don't play around with your time. They've certainly gained a customer for life. I highly recommend this mechanic.

The only shop I'd trust in Richmond! Everyone is so kind and knowledgeable and they always make me…read morefeel welcomed and assured my bike is in good hands. Can't recommend them enough! Got my bike in right away and back to me super quick.

Very pleased with my first maintenance service. They were ready for my bike on the day scheduled…read moreand the 6-hour job was done by day's end. Excellent explanation of work performed by Norm, the mechanic and co-owner.

Best work done on time at a reasonable price. They go over your bikes needs with you and help to…read moreprioritize them.

I called twice no answer that message twice. No response went up. There looks like they're out of…read morebusiness.

I rarely leave reviews unless it's really good or really bad. In this case, it's really good. We…read moretook our Escapade trailer to them for some repairs (some minor, some major) and were exceptionally pleased. First of all, customer service is not dead at this company! From the first interaction through the completion of repairs, they were friendly and accommodating and made everything easy. Secondly, this company still believes in their product and stands behind it. We had no trouble getting things done. Third, we were extremely happy with the actual repairs. They not only did a great job, but it was ready within 3 days. Highly recommend this company! Should we ever need repairs in the future, this is where we will go.

From the owner: We remain the motorcycle trike industry leader in innovation, styling, and customer service. The…read moretop warranty in the trike industry. 5 years / unlimited miles. California Sidecar has a network of 250 plus dealers worldwide and a product line that include 3 motorcycle trailers, and an array of trikes that will fit 40 different models of motorcycles from 6 different manufacturers; Harley-Davidson, Honda, Kawasaki, Yamaha, Victory, and now Indian. Many of our competitors compete to be the first to release a product, but we have made our goal to release the absolute best product available at a competitive price.

Service writer misstated brake issue for the techs. Brakes weren't diagnosed correctly nor fixed…read more Burning smell not addressed. Cruise control not repaired and diagnosed incorrectly.

The service representative was rude and disrespectful! When he didn't hear the vehicle information…read moreI provided, twice and got it incorrect two times, I asked if I could go directly to the website and enter the information myself. He got upset. When I asked for the direct website, he said, "Google it and hung up." I guess I'll take my business over the bridge to Virginia...Way to go Maryland business.

If you're a Brad Pitt fan like I am, then you know the Curious Case of Benjamin Button really…read morehighlights Indian motorcycles (and honestly, who doesn't love Brad Pitt?). I digress!!! Seriously, though, this is a nice but hidden dealership here in Chesapeake close to the water tower and Red Bones. It's surprisingly decent sized on the inside, despite its unassuming storefront. They offer a decent selection of vehicles for your heart's desire. The staff are helpful and friendly. I'm in a bit of a hurry, but I will definitely check this place out again when I have more time.

Not great customer service. Stood at the counter and asked a question. The man responded and said…read morehe would look for it. Then we were blatantly ignored like they did not want our business