Idk why this place doesn't really have reviews yet, but I loved my experience here so much! I came…read morewith my friend and the 3 men working here were extremely nice and welcoming. They helped my decide what gloves to get (literally stood there and hung out with me while I decided between a handful of different gloves one by one due to my indecisiveness) and located everything I was determined to get pretty easily. I would really reccomend them for customer service and just being knowledgeable and not pushy! I even inquired about a model of a cbr the little toy model ones and the workers were SO SO willing to look up, show me the options, and decide if I want to order one (browsing the colours), they also didn't act weird when I passed on the other cbr models cuz the one was i wanted was all black like my bike . Wish they had more places like cycle gearrrrr!

Awesome place for any motorcycle need. They went far and beyond for me today. They have my business…read morefrom here on out!

As a new female rider, The Cycle Center has been wonderful to work with while servicing my 2006…read moreHonda Shadow. They stay busy and I see why! They answer all my newbie questions to help me understand my bike better will be my bike shop for many years to come!

Where to start…read more Friendly. Honest. Great service. Great customer service. Great prices. Great work. If that is what you are seeking for your motorcycle needs, well then this is the place you have been looking for. They are top notch in all categories. They fixed up my 2011 Yamaha YZ250F and did it without breaking the bank. They did not overcharge me, they did not try to sell me things I dont need or want, and most of all treated me with respect and kindness. What a top notch group of people!!!! Most definitely highly recommend them!!!

I was referred to Defiant Customs at the exact right moment when my SUV was having some serious…read moreissues. I had an idea that my vehicle needed a wheel bearing and other things, so after a great recommendation I decided to contact them. Sometimes the stars do indeed align:) Ray was amazing. I dropped off my suv the night before, and was promptly contacted with the diagnosis the next day. There were no surprises, the diagnosis was what I was expecting. It was a significant amount of work and I was given an excellent price. Their customer service is fantastic and they don't play around with your time. They've certainly gained a customer for life. I highly recommend this mechanic.

The only shop I'd trust in Richmond! Everyone is so kind and knowledgeable and they always make me…read morefeel welcomed and assured my bike is in good hands. Can't recommend them enough! Got my bike in right away and back to me super quick.

Very pleased with my first maintenance service. They were ready for my bike on the day scheduled…read moreand the 6-hour job was done by day's end. Excellent explanation of work performed by Norm, the mechanic and co-owner.

Best work done on time at a reasonable price. They go over your bikes needs with you and help to…read moreprioritize them.

I called twice no answer that message twice. No response went up. There looks like they're out of…read morebusiness.

Could never get a straight answer on a price on what I was looking for.. so I went else whereread more

Service writer misstated brake issue for the techs. Brakes weren't diagnosed correctly nor fixed…read more Burning smell not addressed. Cruise control not repaired and diagnosed incorrectly.

If you're a Brad Pitt fan like I am, then you know the Curious Case of Benjamin Button really…read morehighlights Indian motorcycles (and honestly, who doesn't love Brad Pitt?). I digress!!! Seriously, though, this is a nice but hidden dealership here in Chesapeake close to the water tower and Red Bones. It's surprisingly decent sized on the inside, despite its unassuming storefront. They offer a decent selection of vehicles for your heart's desire. The staff are helpful and friendly. I'm in a bit of a hurry, but I will definitely check this place out again when I have more time.

Not great customer service. Stood at the counter and asked a question. The man responded and said…read morehe would look for it. Then we were blatantly ignored like they did not want our business

Great experience. Greg Pennington went above and beyond to help me get desperately needed…read moretransmission fluid into my 2003 Honda Civic Hybrid. (I had discovered it was low when my transmission started to slip.) My regular mechanic said he was backed up for days, so I was on my own. And the way this car's made, it's almost impossible for a layman to top off the fluid. Greg listened to my plight. His encyclopedic knowledge of cars was impressive, as well as his enthusiasm for problem solving. He quickly figured out the best way to address the issue without getting transmission fluid all over the place. Because I'm a Realtor, I was very grateful to have my car back up to speed so quickly. I'm told Greg usually works at another location, so I hope this review finds him. (I've also posted this on Google reviews.)

They had exactly what I needed and didn't charge me a "pink tax". Then when I went to get it, they…read morebrought it out to me in the pouring rain and installed it for free. Exceptional customer service! I will go there again.