I'd like to give a HUGE HUGE "SHOUT-OUT" to Taylor over in the Pharmacy Department... She goes far…read moreand beyond to help me with all my prescriptions, any questions I might have, but most of all she always makes me feel like family. Her personality is absolutely beautiful. I think that Taylor in the Pharmacy Department should be the "Employee Of The Month" along with her very own parking spot to go along with that... CVS is sure lucky to have such an amazing person on their team!!!

Every time I go to CVS it is understaffed and there are huge lines. today I was there at 7 PM…read more There must've been 20 people in line to check out and one cashier. I asked for the manager and I said "do you see a problem here?" and manager says " no I have no idea about any problem " and I said "how about the long line why don't you hire more people to staff the store to increase your customer satisfaction? " I said it was unacceptable and he just shook his head and smiled at me. I miss the Rite Aid stores. The service was better. CVS is cheap on investing in the proper labor. Before waiting in line for checkout with the cashier, I tried the automated checkout. I was actually trying to give CVS more business, and I had more purchases than would fit on their tiny little automated checkout counter. The cheap paper bags fell on the floor and broke so I said " I don't want all of these things. I just have to buy one medical supply for my daughter" that put me in the 20 line purgatory behind all the people. All the manager could say is why don't you use our automated checkout? I tried to explain to him why the automated checkout did not work mind you I have a computer science degree this is not user error. This is incompetence understaffing, and no understanding of customer satisfaction.

The Walgreens on Superior is the BEST PHARMACY in Orange County! The Pharmacist takes time to get…read moreto know the patients, who have to be there frequently for various health issues. The staff behind the counter, as well as throughout the store is always wonderful, and the store always brightly shines with cleanliness!

I went into this Walgreens to pick up EMERGENCY Diabetic meds as my GL spiked, plus it was hot…read moreoutside. Was having a ned emergency including headaches and loss of vision. I WAS TREATED AS AN UNLIMITED ATM. Finally got the Novalog, however was unable to get the needed needles to inject the life saving insulin. 1 week later, Zero followup from Wallgreens. Oh did I mention I was told to come back in 1-2 hours since they was going to lunch? I remember Walgreens "lunch counter" getting shakes and Icecream. Today's mentality is Walgreens take your and your insurance's money, then you get attitude of how the patient should be thankful we are allowed to shop there. I have tons to say. However, NEVER allow anyone to bully you or make you feel you are inferior and the patient/client needs to earn or accept poor service. 1726 Superior Ave Costa Mesa, CA 92627 Should have STAYED a TOWER RECORDS.

The staff was nice and the food was good. You have to sit outside. It can be loud from the airport…read more There are only a few parking spots.

Um...quite possibly one of the best bbqs' here in the county …read more. and best kept secret, so

My Newport Beach staple!!!! Every time I'm down here I always have to stop by Lombardy's for a…read moresandwich! I get the Prosciutto Sandwich. It's simple, but hits EVERY TIME! Service is always friendly and quick. It's definitely a cute little sandwich stop to pick up something for your beach day.

There are so few, good Italian Deli's on the West Coast. This is one of those few…read more The woman at the counter was super efficient. The outdoor seating was clean and spacious. The food was super yummy. I had the chicken parm sub and it was super yummy. Oh yes, a rarity in Newport-- the parking is FREE!

Huge shell gas station! Not use to seeing shells this big around beach communities so it was very…read moresurprising seeing one this big in size. Very clean gas station and all pumps in working condition. They offer diesel gas as well! Overall had no issues coming here!

Nice gas station good prices plus Shell is one of the top manufactures of quality fuel!read more

Jacqueline wouldn't let me use the restroom until I made a purchase had to make it before hand was…read morein the middle of a conversation the entire time with one of her coworkers and with other customers coming in. As I was purchasing my Chapstick, a lady came in to use the restroom. They did not make her make a purchase beforehand. She happened to also be Hispanic so maybe it's a race thing and when I asked, you're not gonna require her to make a purchase, they just kept don't worry she'll make the purchase. . So she had to wait for me to get done with the bathroom had plenty of time to make a purchase, but was not required to . Not only were they not kind enough to open up their restroom, but they are racially profiling . Not good people

AN INCIDENT OF ATTEMPTED ELDER ABUSE, BULLYING, COVERED UP WITH DENIAL…read more I was told by a man at this Chevron that I would have to agree to give a $30 tip for his workers on a $200 interior detailing. The cashier told me that didn't sound right, that most people left 10% and it was always their choice how much to tip. When o told the man what the cashier said, he said, alright, make it $20. Then the manager was notified and the man said, "It's her choice , I didn't say how much to tip." So, I got targeted, probably because I'm 72 and was with my autistic son. The man was rude to my son, roughly telling him to get out of the car. The man told how much to tip and then the man played innocent when confronted by the manager. No one apologized, I left a $10 tip because the other workers shouldn't be stiffed because of that man. All in all it was a very depressing experience. *********************** UPDATE: Chevron's response and my response: On Feb 18, 2025, at 11:36AM, Consumer Connection Center: Dear Marshall, Thank you for your patience while the relevant retailer or marketer reviewed the information you provided for this independently operated station. Here is their response: It appears there has been a misunderstanding. Our intention is not to exploit customers, as we value repeat business. The manager clarified that tipping is optional. Typically, there is an additional charge for incidents involving vomit. Please be assured that we do not impose charges for tips We appreciate you bringing this to our attention, and we sincerely hope to have the opportunity to serve you again. Sincerely, xxxxxx xxxxx Consumer Connection Center Specialist Chevron Products Company, a division of Chevron U.S.A Inc. Dear xxxxxx / Chevron Customer Center: There was absolutely no misunderstanding. The man lied to the manager. The man told me several times I had to agree to give a $30 tip or he wouldn't clean the car. He used a gruff tone of voice. He asked where the weather tech mat was that I said the vomit landed on. Most of the vomit landed on the weather tech mat. I told him it was at home, that I had cleaned it myself. I just wanted the carpet shampooed. He did not have to clean any vomit because I had already done that. (With disinfectant). He absolutely made clear so that I understood he must be paid $30. Then he lowered it to $20 when I told him the cashier said this was not normal, that customers get to decide. Then he lied to the manager and repeated what I told him the cashier said: "That customers get to decide what tip they give". The dishonesty is the second problem. You calling it a misunderstanding is a third insult. I did not misunderstand. I think that he figured a 72 year old single mom was the perfect mark that he could intimidate. He was intimidating. He made very sure I understood him by repeating himself. He also scared my disabled son by gruffly telling him to get out of the car. You are defending a very dishonest mean, greedy person. One day you might find out that he will cheat you like he tried to cheat us. I would gladly take a lie detector test regarding this incident. I should have called the police instead of complaining to the on site manager. It is my understanding that if a car is exceptionally dirty, and ours was not, that any extra charge would come from the upfront quote for the job itself, not in a secret on the side demand for a larger than normal tip. I will add my answer to update my Yelp review so people can see how this kind of thing gets swept under the rug and called a misunderstanding when it was actually a bully attempting to rip off an elderly lady and her autistic son. What kind of person tries to scare senior citizens and autistic people to get a bigger tip? I told the cashier I don't think the man would talk that way to a young rich executive. It was sad and hurtful and I was afraid when I reported it because the man was so mean I feared he might take revenge. Here is a photo of the weather tech mat that I cleaned myself. My son threw up Chick Fil A nuggets that he drank too much soda with. I told the man I cleaned it myself and left it at home so it wouldn't be in the way. I wanted the carpet shampooed. The man specifically asked me where the mat was because I told him the vomit landed on the mat. The mat was at home. I cleaned it. This was a case of elder abuse and bullying and then lying when caught.

Great liquor store very nice family owned spot. Prices are high but justified with the location as…read moreit is an expensive beach town. Has everything you need.

I went in today 8/6/2022 With my husband to buy some beers…read moreand the cashier had glasses on and he had a hat ion was acting so rude I asked for some cigarettes but he was cussing asking my id and I went to go get it and he started at us for no reason. So I came back with my id and I told him here's my fucking ID. And he just starting cuzzin again no for no reason .and he said he wasn't gonna sell us shit to go to 7/11 he was very aggressive

I was staying in Newport Beach and needed some extra sunscreen - enter Balboa Pharmacy. I was…read morewalking around exploring the area and noticed this place on one of the corners - seemed like divine intervention, so I went in to check it out. The pharmacy has most of what one would expect at an indie. There was a selection of OTC meds, sundries, toys, as well as some souvenirs. I was able to quickly find what I needed - the whole experience was seamless and I was out the door before I knew it. Staff was friendly - while they don't have a super large selection, it seems like a good place to get something in a pinch. It's also nice to see a neighborhood pharmacy so embedded in their community - in these days of slashing reimbursements, independent pharmacies are becoming a rare commodity. Worth a stop in if you're in the area.

Suzanne the pharmacist is the best. Old school pharmacy with great customer service. The whole…read morestaff is great