Trent Cadillac is worthy of the Cadillsc brand. The…read morepurchase experience was great. Since purchase routine service, oil changes, tire rotation done at a very fair price offering a great value. My XT 5 always returned clean and with a clean bill of health as a check of systems is just part of the great service!

Bad and COSTLY experience. Don't be fooled by the smiling faces and very "friendly" persona of the…read moreservice writer. Every time I asked to see the service tech video of the the problem I was told the "system is down". I asked that the video be msg to my phone. They would not send it. Went in for oil change on my GMC Terrain. Was told there was a very slight drip from transmission and that it needed to be repaired before it got worse. Service writer said it is probably a seal. Even though I had never seen any evidence of fluid leaks on the floor of my garage where the car lives, I said fix it because I did not want to have an expense down the road. Service writer also said to get it done before the 3 year bumper to bumper ran out so the cost would be covered by the warranty. Sounds like it made sense. The "repair" was made. Unfortunately I noticed transmission fluid on my garage floor the very next day. Took the car back to Trent. Service writer said it may be a transmission case but this time they fixed an axle seal. The axle had NOT been leaking before they "fixed" the transmission "leak. Next day I again noticed new transmission fluid on my garage floor. Took the car back to Trent. Service writer said it was probably the transmission case warped. They worked on the car again. By this time I was completely unhappy with the Terrain and the dealership service center. I did research and saw that the terrain and other GM products had an ongoing problem with transmission leaks. I got the impression that the Terrain was not a reliable car for my wife to drive anymore. Decided that I needed to trade it in and by a more reliable vehicle for my wife to drive. This experience cost me thousands of dollars. I have a gut feeling that the service writer and dealer service center (because of their sloppy repair) screwed me royal.

Great service and reliable service. The prices are average but the people make the difference.read more

A first timer at Baldree's, I asked them to do a vehicle inspection for tab renewals. No…read moreappointment necessary, I walked in and out in under 45 minutes. They were very polite, friendly and efficient. They also have a cute dog named Grace. I'll use them in the future for routine maintenance and fully recommend them.

Very good at matching paint and returns your car with no sign of ever being damaged…read more He painted the bumper of my BMW z4 and pulled out small dents and it looks brand new. I sold it and got retail vs private sale amount. The top was brand new and was awesome garage kept, but it was showing wear and tear and they made my Opal look new.

Had a few dents and lift back off from a little fender bender. Did a great job and to my surprise,…read morethey detailed my entire car! Looked brand new! Awesome people too! Would recommend them to anyone!

paul is the most honest, hardworking guy you will ever meet. i brought my car to his shop and one…read moreday later all was done, air leak, inspection and oil change. he diagnosed the problem, fix it and away i go. driving for 55 years and this is the first mechanic i have ever met who does what he says and gets it done right.

I moved to New Bern 4 years ago and found Paul with National Discount Muffler. The only thing I had…read morethem do was my state inspection. I would make an appointment and was always taken care of right away. Last week I made an appointment because my car was having issues. Was told I could not take my car there in person because my company is under quarantine. Called Paul he immediately said he would be glad to pick it up. Gave him a list of things to be done including detailing. Paul delivered my car yesterday, and it looks brand new, and runs like a top. He kept me updated every day as to what he found and what should be taken care of. He will go out of his way to accommodate you. I recommend Paul and his staff highly. It feels great to have a local mechanic you can trust, and will go out of their way to help. Carol F.

I can't say enough good things about Blake and the crew at Craven Tire in New Bern, NC. While…read moretraveling to visit my mom, the alternator on my 2015 Winnebago Travato failed and I found myself in a tough spot. Blake went above and beyond to help get me back on the road. I had already picked up a replacement alternator on my way in, since it would've taken a couple of days to source one locally--unfortunately, once Blake's team began the work, they discovered the part was broken. They immediately called me, and because of their quick communication, I was able to drive an hour away, pick up another alternator, and get it back to the shop the same afternoon. Their tech jumped right on it and got everything installed before closing, ensuring I could continue my trip the next day. That level of effort and professionalism is rare these days. The service impressed me so much that on my next visit to see my mom, I brought the Travato back to Craven Tire to have the shocks replaced. The more I interact with Blake and his team, the more I appreciate their honesty, skill, and genuine customer care. Every technician I've met there is friendly, knowledgeable, and committed to doing quality work. If you're anywhere near New Bern and need automotive service--routine or emergency--this is the place you want to go.

This business deserves zero stars. I called ahead to schedule an appointment for four new tires and…read morea $13 inspection. They recommended Blackhawk tires and quoted me $620 for the tires, mounting, and installation. During the call, they also required a $50 deposit, which immediately seemed unusual. When I arrived for my scheduled appointment, I was told it would be quite a while before they could get to my vehicle. I also discovered they were charging $135 per tire for the same tire that other shops were selling for around $80. At that point, I decided not to proceed and asked for my $50 deposit back so I could take my business elsewhere. The owner refused to refund the deposit. Between the excessive pricing, the wait time despite having an appointment, and the refusal to return my deposit, my experience was extremely disappointing. I would not recommend this business.

​I will preface this review by stating that I have driven in excess of three million miles in…read morepassenger vehicles, in my three plus decades of emergency service provision after natural disasters. In doing so I have dealt with every kind of repair shop / service out there, the good, the bad and the ugly. Jonathan Weis at Jonathan's Automotive Repair is without a doubt and by far the best of the best. Jonathan's concern for the safety of travelers is evident and Oriental North Carolina is most fortunate to have access to this level of service and professionalism in automotive care. My wife and I were visiting Oriental when a mechanical issue developed with my truck. Fortunately for us we were only a block away from Jonathan's. I brought my truck to him and rode along with Jonathan on the drive to diagnose the issue. Jonathan was able to quickly and accurately diagnose the problem as being the front left wheel bearing / hub assembly. I requested that both the left and right assemblies be replaced to keep them in common service states, Jonathan was able to accommodate that request. In tearing down the front end hub assemblies it was observed that there were issues with the front brakes that should also be addressed. Jonathan provided photos and recommendations as to the proper repairs. I requested that the brake repairs be completed along with pinion seals in the front and rear differentials that had developed leaks. Jonathan was able to complete all requested repairs in a timely manner and at a reasonable cost. The communication, workmanship and cost of service were top notch. I live over ten hours from Oriental, however when future repairs are needed for my or my wife's vehicles, if possible, I will certainly come back to enjoy Oriental's unique atmosphere and Jonathan's excellent automotive repair services. Five star, 10 out of 10 and best of the best. Thank you Jonathan! p.s. I am posting this from my wife's account.

I have always had a positive business with Jonathan. I have taken all of my vehicles to him for…read moreyears and he always fixes the problem and recommends what he would do to ensure the vehicle is road safe. It is great to have a mechanic that you can count on.

Got my Tahoe stuck in the woods, Tommy came and towed me out for a cheaper price than any other…read morecompany I called. He came fast, was very courteous and professional. I would recommend this place to anyone!

Call Grays! Great service. Highly recommend. Came out within 20 minutes of call! Very friendly.read more

When looking for a new truck, Jarek pointed me in the right direction. He was straight to the…read morepoint, and super knowledgeable. Thanks again!

I want to share my appreciation for Josh in the service department for his help with repairing my…read moretire today. I really needed help quick today and I had my toddler with me. Josh was so quick to respond and did an excellent job. Thanks Josh for your service today!