Went there to get an estimate for some repairs. They said $600 and change. Brought the vehicle in a…read morefew days later, went to pick it up, and the bill was $1100 plus. Why? Because the original estimate "didn't include labor." They said no such thing at the time. No one called before doing the work to confirm that I'd want it done for $1100 (and I wouldn't have). And the person who gave me the original estimate was oh-so-conveniently not there, having just left behind an invoice. In short, if you're looking for a shop that will make you pay a lot more than you planned, go here.

They really helped me out and for a good price I can't complaint great work go here for your…read moremufflers issues

Great service.When I bring in my Porsche 911 its feels just as if I just bought it. Any job is done…read moreon a professional level.I will be bringing in the rest of my fleet of cars. Thank You Otto

I've been going to this shop for years. I love having my car serviced there whenever there is an…read moreissue. Adam is one of the most honest and Reliable auto mechanics in Brooklyn. He is very professional and his pricing is reasonable. Otto Motor Works, works for me!

Don't trust this mechanic, African/Muslim will scam you. Charge me 600 for a alternator and belt…read moreand my car didn't even need it. On top of that the guy had the nerve to say that his credit card machine was broken. Never again will I go to a African shop.. don't say I didn't warn you guys, do not go to this shop for anything! I went by the reviews but this shop sure got me yesterday for that much. Lesson learn..

Since this is my first visit to Samy's and it takes time to figure out if any problems with the car…read morewere fixed for the long term, I think 4 stars is fair. I found Samy's auto repair on a Saturday morning while I was searching for a place to inspect the vehicle. I couldn't find any yelp reviews on this place and I took a chance. The gentlemen took me in right way. I also asked them to check my wheels because my Jeep made a clicking sound when turning the wheel. In the end I had 2 back brakes replaced, the CV replaced and a completed inspection. We no longer hear the annoying clicking sound and I notice my brakes feel much better and I have my new inspection stickers!! All this was completed by 11am and that made me happy :). I just hope they remain consistent and offer the best prices.

I had my car inspected there yesterday (Saturday) and also an oil change. I appreciate that they…read moredid not attempt to find anything wrong with my car during the NYS inspection and sell me parts/service that were not necessary. They accommodated me without an appointment and treated me like a long-time customer which I wasn't. The shop is organized and operated professionally. They maintain computerized repair records. I like the Saturday hours.

I rarely leave negative reviews, but this experience was bad enough that I feel others should know…read more My car battery died in a nearby parking lot, and since this shop was close by, I went in and politely asked if someone could give me a quick jump. I understood this was a favor, not an obligation, and I was fully prepared for them to say no if they couldn't help. Instead, the employee agreed to help but treated me with complete disrespect the entire time. He was rude, dismissive, and unprofessional, making me feel like I had done something wrong simply by asking for assistance. No customer--or anyone asking for help--should be treated that way. I appreciate that my car was jumped, but basic courtesy costs nothing. If helping someone is such an inconvenience, it's better to politely decline than to make them feel unwelcome and disrespected. The lack of professionalism and customer service left a far worse impression than the dead battery itself. I won't be returning, and I can't recommend this shop based on the way I was treated.

As you can tell (at least at the time that I'm writing this), I really don't write many reviews,…read morebut felt compelled by how great my experience was with Manabi. I tried them out when I first moved to Bushwick (since they were local & had good reviews) and have now been going to them ever since. My first experience with them was after having trouble with one of my headlights. I brought over my car & they basically adjusted a few things, had the correct bulb on hand & fixed the issue in minutes. The repair guy was just going to charge me for the bulb, but I insisted on paying them for the service despite how brief it was. The most recent issue I had was with a break-in, in which my passenger-side window was shattered & my GPS stolen among other things. Even though I'm in Queens now - I drove over to Manabi, with glass everywhere & an open window (in the rain). Not only was the repair well done, ready when promised & reasonably priced, but Carlos (the owner) actually gave me lift to the train so I wouldn't have to walk in the rain when I dropped my car off. Not to mention they cleaned up everything so it was almost like my car wasn't touched. Would give 10 stars if I could.

Carlos it is an excellent auto body repair shop. After someone hit my parked car, I brought it to…read morehim, he was able to fix it and the next day I had my car ready and shiny to go. He went the extra mile and polished the whole car and all those little scratches I has are gone. He even brought me the car to my work after it was done! The price was also reasonable and less expensive than others, Excellent work and service.

Can no longer trust my car in their possession after twice being up charged. Twice after given an…read moreinitial quote I've had to pay for parts "mysteriously" breaking or malfunctioning while they had my car and doing work without my approval. Then of course they held my car hostage or made me feel like my car would not be right if I didn't keep the work they did. It's nasty. Thought he was going convince me into keeping the work after I told him to remove. Claimed he couldn't get in touch with me, but I called the office not 3 mins after I received the text and he answered ... And to know it's coming from the owner Ifran there's no resolving or changing it. Paid just to get my car out of their garage. Who knows what else they would have done to it to up charge me. Don't trust them with my car anymore. Either they don't know what they're doing and expect you to pay for their mistakes or their greedy and will bait and switch you once they're in possession of your car. Nasty work.

After having a minor fender bender on a Friday, I dropped by on Saturday to get a second quote to…read morereplace by front fender. They were able to counter the cost $300 savings. I dropped off the car on Monday and I was told they were waiting for delivery and the car should be ready on Tuesday. It looked great when I picked it up and I was really happy with the service and speed. They helped save my weekend plans!

This establishment is incredibly efficient, professional, and accommodating. During my visit to New…read moreYork, I unexpectedly needed my front bumper replaced and was pressed for time. The staff here showed remarkable understanding of my situation and completed the replacement swiftly. Not only was the service prompt, but the result was flawless--it looked and felt brand new. It took them approximately one day to complete everything after insurance was sorted out and the necessary parts were ordered. I highly recommend this place; Alex is exceptionally friendly, and Suzanne at the front desk is wonderfully personable.

strongly recommend this place, the staff and the owner very respectful and professionalread more

They've always been honest, and have charged me a fair price. I went in because my car was smoking…read moreand it turns out I needed a new radiator. They didn't try to say I needed new breaks and a new transmission haha.

Ask For Reynaldo. (Ray-NAl-doe). He's a Well experienced Mechanic and has done work for my car at…read morehalf the price of other mechanics. I've taken My 2010 VW for oil changes and maintenance. I'm only recommending him because although business is good, I don't want him to go out of business either. That's my go-too guy.