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    797 Performance

    5.0 (1 review)
    Open 9:00 am - 3:00 pm

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    1 year ago

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    Mavis Discount Tire - Parking lot

    Mavis Discount Tire

    (61 reviews)

    I checked several tire shops today to repair my tire but no one could except for this store and…read moreguys who helped me, Sean and Teddy. They were really friendly and the service was fast, plus at affordable price ! If anyone has any tire issue, check out this place !

    I had an appointment scheduled for noon for 4 new tires. I confirmed the appointment by phone the…read moreday prior, along with the price of the tires I scheduled. I arrived around 11:40am for my appointment and was asked if I would be waiting or dropping off. I informed them I would be waiting since it shouldn't take all day, or so I thought. I waited about 2 hours with my toddler before they even brought the car back to the garage. At this point, it is 2pm. While it was still sitting in the parking lot, I heard the lady at the front desk say that many people had called out today and that they were behind. If I'd known that, I would have arranged for someone to pick us up so I wouldn't have had to wait all day by myself with her. If they had only had 3 people working, they could have given me a call to ask if I wanted to reschedule or to inform me that it would take much longer than usual. Once my car was in the garage, it then sat for another hour before anyone touched it, bringing me to 3pm. From 3pm to 4pm, they spent the whole time getting the 4 tires on, and I still had to wait for an alignment. While waiting, my toddler had a terrible bloody nose that wouldn't stop bleeding. I thought maybe they would move a little faster, so I could get out of there and change her bloody clothes and feed her (I know it is not their fault or responsibility for her bloody nose, it was just another inconvenience). Around 4pm, I was told that all that was left was the alignment, that I should be out of there soon, and that I could pay now. I saw the total and asked to see the invoice, and I also have the military discount applied. The assistant manager said he would need to redo that and would go over it with me. He then decided to do an interview, even though he could have helped customers at the front, where he was supposed to be, or helped get cars done faster. Around 5:30pm, I saw my car sitting in the parking lot, so I asked if I could pay. I was told the total and I could see the military discount wasn't applied, and I didn't see what I was charged for. The discount was applied, but it still seemed a little expensive since I confirmed the quote the day before and at noon when I came in. I needed to leave because my daughter needed to eat, and she was there for 5 1/2 hours. I was told to wait for the keys after I paid. I had to inform the assistant manager that the keys were behind him, and it was done. I also noticed multiple people have their cars done before mine, and some didn't have an appointment. On the phone, they would tell customers to come later in the day, knowing they were backed up. Once I got home, I was looking over my receipt and noticed I was charged for the wrong tires, more expensive ones. I went back and looked at my confirmation email to make sure I scheduled the right ones, which I did. When the price was confirmed twice, it was for the tires I selected, which were $119. I was charged $155.99 for each tire. The time frames are a rough estimate, but I did get there for my appointment before noon and didn't leave until 5:30pm. This is my first time coming to this location, but my family has been here before and waited for a while. I will not be going back.

    Banin's Auto Supply - Replacement rims for the defective original factory wheels

    Banin's Auto Supply

    (18 reviews)

    Big "thank you" to the staff over at Banin's Auto Supply in Trevose for all the help walking me…read morethrough my options on new wheels and tires for my 97 Jeep Wrangler. Banin's is the kind of company that's looked at as a local institution. They've been in business for almost 50 years (they actually sponsored my little league team when I was younger) and it's not hard to understand why. The services was terrific. No part of our discussion about my purchase felt even the slightest bit "rushed." They could have just given me what I came in asking for, but Mitch took the time to make sure it was the right product to suit my needs. The part I think deserves the highest compliment? No part of any discussion ever felt like a hidden sales pitch. Banin's prices were completely reasonable, & installation was seamless! If there's any advice I can pass along to a potential customer, it's this: Give yourself some time when you're walking in for the first time to let the staff ask you some questions. BE A LITTLE PATIENT. As every member of the staff reiterated dozens of times 'We'd rather met a customers goals correctly every time than just do it 'fast.'' Now more than ever it's important to shop locally and support small business. Banin's is truly one of the #BestinBucks. I'll absolutely be making a return trip soon

    Had them put on new rims for my Serria Danali. Great service great price. They are really tuned…read morein to their customers. All work done in-house

    797 Performance - autopartssupplies - Updated May 2026

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