My wife, kids and I have been coming here for years. We enjoy spending a couple hours here each…read moretime we visit Gatlinburg. We like to go during the week instead of the weekend because there are less people then. Our your token and ticket information is stored on your players card.

Most fun myself and my spouse had on our trip. To top it off they had amazing pizza that was so…read moregood and reasonably priced Highly recommend and will be coming to again...

Came here, and it's a mad house, long lines, children running loose and wild came here to play…read moreEverworld the AR (not VR) . Was told it would be about a hour, $25 per person. The videos made it look cool. I would say 3/5, once you beat the game, it's done, so I was there $24 mins, the videos aren't even close to what you get. Not worth it. Carts and games are on

We went to this park today with our family, and it was absolutely a lovely experience…read more We went early enough where there was just a small crowd. Any time we went to the counter, April, all dressed in appropriate purple, and Chris, helped us. Thank you for going the extra mile and making this day fun. Mike and TJ

I don't know why they have the name BIG Top arcade. Looking at the name and building size, you…read morewould think that this arcade is huge, maybe two stories or at least go back a couple hundred feet... Not the case at all. This place is actually pretty small compared to most arcades. It's a typical arcade where you spend 100 bucks and get a prize that's like $.50 worth.

This is the best arcade I have personally ever been to. I enjoy that you actually have the…read moreopportunity to win some prizes compared to so many other arcades that make it difficult to win ANY prize. The price is worth it compared to other places in the area.

Pinball really machines dirty, two, including a new Jaws one were not even on. Toy Story is so…read moregross you can't even read half of the playfield. Bummer but typical of these arcades to not have someone taking care of the machines.

Great arcade in Gatlinburg. Kids played forever on $20. Great selection and no issues with the…read moremachines. Fun times were had and memories made!

When my sister and I visited Tennessee, a snowstorm had shut down almost everything in the area…read more Thankfully, Dave & Buster's was open, and we were able to play games and grab something to eat. The staff seemed understaffed, and our food took about 45 minutes to come out. We honestly didn't mind the wait since there wasn't much else to do with most places closed. They offer a wide variety of games, which we played first before sitting down to eat. I ordered the chicken tenders. They weren't bad, but they tasted like they may have stayed in the oil a little too long. Overall, it ended up being a good backup plan during the storm and gave us something fun to do when options were limited.

I'm genuinely puzzled by the negative reviews for this location because our experience was…read moreexcellent from start to finish. I'm a Dave & Buster's Rewards member and visit the chain often in multiple cities, including Los Angeles, Hollywood, Washington, and now Sevierville. This location absolutely holds its own. The space was very clean, well-maintained, and surprisingly, not nearly as crowded as I expected given how tourist-heavy the area is. I visited with my sister, niece, and nephew, and everyone had a great time. Food was on point: I had the steak salad and the Philly cheesesteak, and we also shared the pretzel bites. Everything came out fresh and tasted great, no complaints across the table. Staff were friendly overall and helpful when needed. A special highlight was the Human Claw attraction; my nephew loved every second of it. Pure joy, zero regrets. All around, this was a solid, fun, well-run Dave & Buster's, and I'd happily come back next time I'm in the area.

We paid to come up and then after $150 for our family realized that the sky walk was closed. Many…read morebridges and things were also closed. I was disappointed we weren't informed of this before purchasing. Our dinner at Clifftop restaurant was sub-par. I'm leaving this review at 4 stars since I know many people rave about the sky walk (we weren't able to see this so I'm unsure) and the kids play area was super fun. My kids could have played for hours. It's multiple levels and really large. I felt that staff could have been more present in the children's area though. They were just hanging out and talking and not helping to keep the slide area safe. While we were there a parent lost her child and no staff was present anywhere. That was discouraging. It's beautiful here. So many beautiful views. Entertainment, and lots of nice places to sit and relax. We even had a chance to see a black bear.

Was stuck at the top of Anakeesta for 3 hours due to lightening. The management lacks any sort of…read moreevacuation plan. Another guest commented that they were continued to bring guests up on the gondola until there was a lightening strike some distance away. There was no clear communication to guests. They were taking people down in 3 small buses on a one-lane road. Beyond the lack of management and any sort of emergency plan to evacuate several hundred, if not more, people. The entire operation is a giant cash grab. In order to do most of the activities, an additional fee is required. As the storm moved in, they were still taking people's money. Definitely there are better options for families in the Gatlinburg and Pigeon Forge areas that are more reasonable in costs and better value. Wanted to have a good time. Left disappointed. No plans to come back. Not how I expected to be treated as a paying customer. Young employees not trained to respond to the situation. Just disappointing the unsafe conditions they put every family that was that was at Anakeeesta in. Just unprepared and unacceptable. There are other situations that require emergency responses, and I highly doubt they are prepared to respond.

First of all the arcade is amazing, there are so many things in this building, they have a…read morepizzeria, arcade, a space needle, and a bowling place. The only reason I'm writing this review is because of the manager Amanda, they are the best human being In Tennessee I swear, she was so kind and generous that they gave us a hand in the arcade game we played, and not only that the girl in the prize counter was amazing too. She had so much patience helping us to choose between so many prizes and I really love what she helped me pick out definitely a 10/10 family hangout place

While in Gatlinburg we needed a family activity to do, so I went on Groupon and found a deal for 4…read moretickets for $32. You have to enter through the Arcadia arcade in order to get into the tower. Once we gave our Groupon voucher to the worker she advised us that we can ride the tower again the same day as long as we brought back our receipt. We entered the elevator and took it all the way to the top. When we got to the top deck it was a nice view with breeze. It's a spacious deck with a 360 view and that's about it lol. Great for photos and videos. Overall this was a good family activity for cheap. Once we were done we did play in the arcade at the bottom which is huge. I feel for $32 for a family of 4 it was worth every penny and you got a second ride out of it.

I haven't played pinball in decades, but my boys really wanted to hit up the Pinball Museum. But…read moreit's not just pinball, it has classic arcade games too. Considering how long you can play without using quarters, it's totally worth it. We went on a rainy day and stayed 5 hours. There are facts on all the machines and while a few classics need repair, their selection is fantastic!

Disappointed and NOT OPEN?!…read more I came to town with my fiancé for our honeymoon from San Diego. I love Pinball so much and had high hopes to play here. We came on Wednesday night when the website and all the social media platforms said it was open , it was not. I called the phone number and it said "temporarily closed Monday thru Thursday" and they were open "Friday through Sunday" so I made plans with my wife to come back Friday afternoon. It's Friday and it's STILL CLOSED?! I messaged their Facebook account and they said it was closed and that they had no clue when it would reopen. I even messaged the Gatlinburg Space Needle manager about this. I can understand being closed fine but at least post this on the website or something so I don't waste my time and money on parking for a closed door. Thank God there were other Arcades nearby.